Wyndham Grand Shenzhen

Property class: 4.5

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Photo gallery for Wyndham Grand Shenzhen

Lobby sitting area
Deluxe Room, 1 King Bed, Non Smoking | View from room
Deluxe Suite, 1 King Bed, Smoking | Living area | 42-inch TV with cable channels, iPod dock
Lobby
Indoor pool

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
$125
$118 nightly
$125 total
Total with taxes and fees
Apr 30 - May 1

Explore the area

View in a map
2009 Caitian Road, Futian District, Shenzhen, Guangdong, 518033
  • Place, Shenzhen Central Park
    ‪8 min walk‬
  • Place, Shenzhen Convention and Exhibition Center
    ‪12 min walk‬
  • Place, Huaqiangbei
    ‪2 min drive‬
  • Airport, Shenzhen (SZX-Shenzhen Intl.)
    ‪23 min drive‬

Room options

Presidential Suite Room

  • Sleeps 2
  • Free WiFi

Superior Room, 1 King Bed, Non Smoking

9.6 out of 10
Exceptional
(10 reviews)
  • City view
  • 484 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Superior Room, 2 Twin Beds, Non Smoking

10.0 out of 10
Exceptional
(5 reviews)
  • City view
  • 484 sq ft
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

Deluxe Room, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 592 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Executive Room, 1 King Bed, Non Smoking

  • City view
  • 592 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Deluxe Room, 2 Twin Beds, Non Smoking (Upper Floor)

  • City view
  • 592 sq ft
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

Deluxe Suite, 1 King Bed, Non Smoking

  • City view
  • 753 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Executive Suite, 1 King Bed, Non Smoking

  • City view
  • 753 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Presidential Suite, 1 King Bed, Non Smoking

  • City view
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Room, 1 Twin Bed, Smoking

  • City view
  • Sleeps 2
  • 1 Twin Bed
  • Free WiFi

Grand Deluxe Suite King Bed Room

  • Sleeps 2
  • Free WiFi

Superior King Bed Room

  • Sleeps 2
  • Free WiFi

Superior Twin Bed Room

  • Sleeps 2
  • Free WiFi

Deluxe King Bed Room

  • Sleeps 2
  • Free WiFi

Deluxe Twin Bed Room

  • Sleeps 2
  • Free WiFi

B.Duck room

  • Sleeps 2
  • Free WiFi

Paul Frank Family Theme Room

  • Sleeps 2
  • Free WiFi

Grand Deluxe Apartment Room

  • Sleeps 2
  • Free WiFi

Club Suite King Bed Room

  • Sleeps 2
  • Free WiFi

Deluxe Apartment, 1 King Bed

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Executive Queen Room

  • Sleeps 2
  • Free WiFi

Deluxe Suite King Bed Room

  • Sleeps 2
  • Free WiFi

Heka AI Deep Sleep Room

  • Sleeps 2
  • Free WiFi

Themed Room (King Bed)

  • Sleeps 2
  • Free WiFi

Themed Room

  • Sleeps 2
  • Free WiFi

Boutique Family Room

  • Sleeps 3
  • Free WiFi

Similar properties

About the neighborhood

Shenzhen

With a stay at Wyndham Grand Shenzhen, you'll be centrally located in Shenzhen, within a 10-minute drive of Huaqiangbei and Huanggang Border Crossing. .This luxury hotel is 23.7 mi (38.1 km) from Victoria Harbour and 5.1 mi (8.2 km) from Luohu Port.

What's nearby

  • Shenzhen Central Park - 8 min walk - 0.5 miles
  • Shenzhen Convention and Exhibition Center - 12 min walk - 0.7 miles
  • Shenzhen Civic Center - 16 min walk - 0.9 miles
  • Huanggang Border Crossing - 2 min drive - 1.5 miles
  • Huaqiangbei - 2 min drive - 1.5 miles

Getting around

  • Hong Kong Lok Ma Chau Station - 6 min drive
  • Gangxia North Station - 11 min walk
  • Shenzhen Intl. Airport (SZX) - 35 min drive

Restaurants

  • ‪天與水 - ‬6 min walk
  • ‪寿司郎 SUSHIRO - ‬5 min walk
  • ‪湘辣辣 - ‬6 min walk
  • ‪McDonald’s (麦当劳) - ‬8 min walk
  • ‪79号渔船海鲜主题饭店(岗厦店) - ‬13 min walk

About this property

Wyndham Grand Shenzhen

Wyndham Grand Shenzhen offers 268 air-conditioned accommodations with minibars and safes. Beds feature down comforters and premium bedding. A pillow menu is available. Cable television is provided. Guests can make use of the in-room refrigerators and coffee/tea makers. Rooms have partially open bathrooms. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and complimentary toiletries.

This Shenzhen hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and hair dryers. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an indoor pool and a health club.

Children under 18 years old are not allowed in the swimming pool without adult supervision.

Make yourself at home in one of the 268 air-conditioned rooms featuring refrigerators and iPod docking stations. Your bed comes with down comforters and premium bedding. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Partially open bathrooms with separate bathtubs and showers feature deep soaking bathtubs and rainfall showerheads.
Take advantage of recreation opportunities including a health club and an indoor pool. Additional features at this hotel include complimentary wireless internet access, concierge services, and wedding services.
Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers 24-hour room service. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.
Featured amenities include complimentary wired internet access, a business center, and limo/town car service. Planning an event in Shenzhen? This hotel has 6028 square feet (560 square meters) of space consisting of conference space and meeting rooms. Guests may use a train station pick-up service for a surcharge, and free self parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Wyndham Grand Shenzhen has a restaurant on site.
Vintage - This lobby lounge overlooks the garden. Open daily.
Grand Kitchen - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Train station pick-up and drop-off shuttle (surcharge)
  • Limo/town car service
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: CNY 120 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Grand Kitchen
  • Vintage

Things to do

  • Health club
  • Indoor pool

Family friendly

  • Children's toys
  • In-room crib
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 6,028 square feet of conference space
  • Business center
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator

More

  • 35 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Built in 2014
  • Designated smoking areas
  • Local culture and ecosystem education
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Partially-open bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 42-inch TV with cable channels
  • iPod dock

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • In-room dining only
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the train station (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately CNY 120 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Set meals are served in guestrooms only (no menus or public dining)
Children under 18 years old are not allowed in the swimming pool without adult supervision

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

Wyndham Grand Shenzhen Hotel
Wyndham Grand Shenzhen
Wyndham Grand Shenzhen Hotel
Wyndham Grand Shenzhen Shenzhen
Wyndham Grand Shenzhen Hotel Shenzhen

Wyndham Grand Shenzhen Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 335 out of 589 reviews
Rating 8 - Good. 183 out of 589 reviews
Rating 6 - Okay. 43 out of 589 reviews
Rating 4 - Poor. 18 out of 589 reviews
Rating 2 - Terrible. 10 out of 589 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Sandy

Traveled with group, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room was cleaned. Staff was helpful and patient.
Stayed 2 nights in Jan 2026

10/10 Excellent

Sandy

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room was very cleaned. Front desk staff was very helpful and patient.
Stayed 1 night in Jan 2026

10/10 Excellent

Jaren

Traveled with family
Liked: Cleanliness, property conditions & facilities
Spacious room and convenient spot to other places of interest
Stayed 3 nights in Jan 2026

10/10 Excellent

Matthew

Stayed 4 nights in Dec 2025

10/10 Excellent

Sze Kit

Stayed 1 night in Dec 2025

10/10 Excellent

Richard

Stayed 3 nights in Nov 2025

10/10 Excellent

alexander

Traveled with family
Liked: Cleanliness, staff & service, amenities
Great staff. Clean room. Convenient location.
Stayed 6 nights in Nov 2025

10/10 Excellent

Tserendorj

Liked: Property conditions & facilities
Great place
Stayed 1 night in Sep 2025

10/10 Excellent

Imelda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Bo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2025

10/10 Excellent

Audra

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2025

10/10 Excellent

YANFANG

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2025

10/10 Excellent

Louis

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
location is good to everywhere.
Stayed 5 nights in May 2025

8/10 Good

Athena

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superb location and 3 mins walk to One Avenue or othwr eateries. The reception upgraded us. Very pleasant stay
Stayed 1 night in May 2025

8/10 Good

Ravi

Stayed 2 nights in Apr 2025

4/10 Poor

Pan

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The room had a very strong smell of smoke, and I expressed my concerns to the front desk staff. They arranged for a cleaning lady to come to our room and spray air freshener, but that was all they did. Another terrible experience occurred during breakfast at their cafe buffet when I saw a huge cockroach crawling near the coffee machine. Overall, it was a very disappointing stay.
Stayed 2 nights in Apr 2025

6/10 Okay

Tammy

Traveled with family
Disliked: Property conditions & facilities
The hallways were stuffy and u can smell smoke. Spacious rooms. Poor workmanship of the bathroom. Bath tub doesn’t look the greatest.
Stayed 2 nights in Mar 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, room comfort

April stay

WiFi connection was bad, but room service and reception service was good. Cleanliness was good
Stayed 5 nights in Mar 2025

10/10 Excellent

Richard

Stayed 1 night in Mar 2025

10/10 Excellent

Wai Chuen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff service is excellent
Stayed 3 nights in Mar 2025

8/10 Good

Matt

Liked: Cleanliness, staff & service, property conditions & facilities
The room is huge with nice view Indoor poor is nice too Location is convenient
Stayed 1 night in Mar 2025

6/10 Okay

Morgane

Business traveler
Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Mar 2025

10/10 Excellent

Ling Wing

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very convenient to all place
Stayed 1 night in Feb 2025

10/10 Excellent

Jaren

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is very big and spacious, not to mention comfortable too!
Stayed 2 nights in Feb 2025

10/10 Excellent

John

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Another excellent stay in this wonderful hotel!
Stayed 3 nights in Feb 2025