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Shenzhen Kaili Hotel

Property class: 3.5

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Photo gallery for Shenzhen Kaili Hotel

A spacious lobby with a curved marble floor, a reception desk, and modern lighting fixtures.
A multi-story building with a modern architectural design, featuring large glass windows and a central entrance with a circular design.
A hotel hallway with a carpeted floor, doors on both sides, and green wall accents.
A restaurant with a large screen displaying a cake, a chandelier, and a mural of the Eiffel Tower.
A hotel room with a large bed, a desk, a chair, and a large window with curtains.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Spa
  • Parking included
  • Free WiFi
  • Air conditioning
  • Breakfast available
The current price is $58
$54 nightly
$58 total
Total with taxes and fees
Oct 23 - Oct 24

Explore the area

View in a map
No. 2027 Jiabin East Road, Luohu District, Shenzhen, Guangdong, 518001
  • Place, Dongmen Pedestrian Street
    ‪11 min walk‬
  • Place, Luohu Commercial City
    ‪2 min drive‬
  • Place, Luohu Port
    ‪6 min drive‬
  • Airport, Shenzhen (SZX-Shenzhen Intl.)
    ‪40 min drive‬

Room options

View all photos for Deluxe Triple Room

A hotel room with three beds, each with white bedding and blue accents, a patterned carpet, and a brown curtain.

Deluxe Triple Room

  • City view
  • 301 sq ft
  • Sleeps 3
  • 3 Twin Beds

View all photos for Classic Twin Room

A hotel room with two beds, a sitting area with chairs, a small table, and a window with curtains.

Classic Twin Room

  • City view
  • 280 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Family Room

A hotel room with two beds, a desk, a TV, and a chair.

Family Room

  • City view
  • 280 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Fashion Room

A hotel room with a large bed, a desk with a television, a chair, and a small table with a plant.

Fashion Room

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 280 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room (Warm Room )

A hotel room with two beds, a TV, a desk, and a chair.

Standard Room (Warm Room )

  • City view
  • 280 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Classic Room, 1 King Bed

A hotel room with a bed, two armchairs, a TV, a desk, and a small table.

Classic Room, 1 King Bed

8.0 out of 10
Very good
(1 review)
  • City view
  • 280 sq ft
  • Sleeps 3
  • 1 King Bed

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  • Free WiFi
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4.4 out of 5, Excellent, 775 reviews
$51 nightly
The price is $55
Oct 25 - Oct 26
Total with taxes and fees
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About the neighborhood

Shenzhen

A stay at Shenzhen Kaili Hotel places you in the heart of Shenzhen, within a 5-minute drive of Dongmen Pedestrian Street and Huaqiangbei. .This spa hotel is 2 mi (3.3 km) from Luohu Port and 4.7 mi (7.6 km) from Shenzhen Convention and Exhibition Center.

What's nearby

  • Dongmen Pedestrian Street - 11 min walk - 0.6 miles
  • International Foreign Trade Center - 14 min walk - 0.8 miles
  • The MixC Shopping Mall - 2 min drive - 1.3 miles
  • Luohu Commercial City - 2 min drive - 1.3 miles
  • Luohu Port - 6 min drive - 1.3 miles

Getting around

  • Guomao Station - 4 min walk
  • Shenzhen Station - 20 min walk
  • Shenzhen Intl. Airport (SZX) - 43 min drive

Restaurants

  • ‪四季椰林椰子鸡 - ‬4 min walk
  • ‪珮姐老火锅（罗湖直营店） - ‬2 min walk
  • ‪IRO NIGHT - ‬3 min walk
  • ‪德客尔咖啡 Zucker Coffee & Green - ‬3 min walk
  • ‪麻辣藝號 - ‬6 min walk

About this property

Shenzhen Kaili Hotel

Shenzhen Kaili Hotel offers 137 air-conditioned accommodations with safes and complimentary bottled water. Beds feature down comforters and premium bedding. A pillow menu is available. 32-inch LCD televisions come with cable channels. Bathrooms include showers, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include a steam room.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include Thai massages and massages.
Make yourself at home in one of the 137 air-conditioned rooms featuring LCD televisions. Your bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.
Pamper yourself with a visit to the spa, which offers massages. This hotel also features complimentary wireless internet access and a vending machine.
Stop by the hotel's restaurant, Kaili Cafe, for lunch, dinner, or brunch, or grab snacks at the coffee shop/cafe. Full breakfasts are available daily from 7:30 AM to 10:00 AM for a fee.
Featured amenities include express check-out, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Shenzhen? This hotel has 2153 square feet (200 square meters) of space consisting of a conference center and a meeting room. Free self parking is available onsite.
Full breakfasts are available for a surcharge and are served each morning between 7:30 AM and 10:00 AM.
Kaili Cafe - This restaurant serves breakfast, brunch, lunch, and dinner. Open select days.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily full breakfast available 7:30 AM to 10:00 AM for a fee: CNY 38 for adults and CNY 38 for children
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Kaili Cafe

Things to do

  • Full-service spa
  • Steam room

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Conference center (2,153 square feet of space)
  • Meeting room

Full-service spa

  • Thai massages

Accessibility

  • Area rugs in room
  • Elevator

More

  • 1 building
  • 9 floors
  • Built in 1989
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Free bottled water

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

  • American Express
  • Diners Club
  • JCB International
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CNY 500.00 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately CNY 38 for adults and CNY 38 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a smoke detector

We should mention

Only registered guests are allowed in the guestrooms
A car is required for transportation to and from this property

Property class

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

Hotel Kaili Shenzhen
Kaili Hotel
Kaili Hotel Shenzhen
Kaili Shenzhen
Kaili Shenzhen Hotel
Shenzhen Kaili
Shenzhen Kaili Hotel
Shenzhen Kaili Hotel Hotel
Shenzhen Kaili Hotel Shenzhen
Shenzhen Kaili Hotel Hotel Shenzhen

Shenzhen Kaili Hotel Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 108 out of 466 reviews
Rating 8 - Good. 247 out of 466 reviews
Rating 6 - Okay. 86 out of 466 reviews
Rating 4 - Poor. 20 out of 466 reviews
Rating 2 - Terrible. 5 out of 466 reviews

7.6/10

Cleanliness

7.8/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Next to shopping mall and subway, affordable, will stay again.
Stayed 4 nights in Apr 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff nice service and room clean
Stayed 1 night in Oct 2025
Verified review

8/10 Good

Location is very convenient to everything’s.
Stayed 3 nights in Mar 2025
Verified review

10/10 Excellent

Liked: Staff & service, amenities, property conditions & facilities
Many restaurants surround the hotel
Stayed 1 night in Oct 2023
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities
Very friendly and helpful staff. Nice comfortable room.
Stayed 3 nights in Nov 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
All good considering the building is quite old and one of the lifts was out of action for a few days. Staff were very helpful. Room was clean enough. The location is excellent.
Stayed 18 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Good access to places
Stayed 9 nights in Jan 2025
Verified review

8/10 Good

Liked: Staff & service, room comfort

Excellent location

Excellent location, close to everything… Across from the KINGGLORY mall, and can walk to the Dongmen pedestrian street…
Stayed 3 nights in Mar 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Near the station and shopping mall
Stayed 1 night in May 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Disliked: Amenities
good location near a subway station, lots of places to eat and shop in the area. An easy short subway ride to Lo Wu border crossing to Hong Kong.
Stayed 2 nights in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to everything
Stayed 2 nights in Aug 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
good services
Stayed 1 night in Apr 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Peter loved the Kai Li Hotel!

The hotel room was amazing. We had a king bed in a large and quite room. The hotel is right next to Guomao metro station which is connected to a large mall. There are abundant food choices everywhere around this hotel. The room, the hotel and the location exceeded my expectations!
Stayed 4 nights in Jul 2023
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Moldy, but convenient
Stayed 1 night in Apr 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good!
Stayed 2 nights in Feb 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very good
Stayed 3 nights in Apr 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was excellent and helpful with answering all of our questions. This hotel is close to a train station and is 1 station away from Luohu shopping center. Unfortunately during our stay this train station was closed for maintenance. Cost for taxi to Luohu train station was around 10-20 RMB. Many restaurants and convenient stores in walking distance.
Stayed 3 nights in Sep 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in May 2023
Verified review

8/10 Good

Disliked: Cleanliness

Good Location

Good location. About 15min walk to Dongmen. Big room. However, not provided with coffee or tea bags. Not very good housekeeping service, did not refill bath gel.
Stayed 3 nights in Mar 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Good location if you wanted to go shopping. If not the metro is about a 5 minute walk. There is a restaurant across the street that closes quite late for those who like eating later in the night. What I didn't like about the hotel was that the hallway on our floor had an unpleasant smell, the windows in the room are tinted green, and the shower sometimes goes colder for a few seconds but for the price I can't complain too much.
Stayed 1 night in Mar 2024
Verified review

4/10 Poor

Disliked: Cleanliness, amenities, property conditions & facilities
Very old, not well kept
Stayed 1 night in Apr 2025
Verified review

8/10 Good

Liked: Staff & service, room comfort

poor description on rooms

I booked a city view room but i did not view the city. Instead, the window cannot be opened. That means there is no view at all. I believe I should have discount on this
Stayed 1 night in Nov 2024
Verified review

6/10 Okay

위치는 좋음 히터안나옴
Stayed 1 night in Dec 2025
Verified review

6/10 Okay

Disliked: Cleanliness, room comfort
난방이 안되고 오래된건물이라서..안깨끗함 다만 친절하고...위치는좋음
Stayed 1 night in Dec 2025