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Shangri-La Shenzhen

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Photo gallery for Shangri-La Shenzhen

A spacious lobby with a grand staircase, multiple seating areas, and a large, ornate carpet.
A modern bar area with a curved counter, seating with red and white chairs, and large windows with city views.
A modern gym with treadmills, weight machines, and dumbbells.
A modern hotel with a prominent tower, a spacious lobby, and a well-lit parking area.
A dining area with a panoramic mountain view, a modern chandelier, and a patterned carpet.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free WiFi
  • Air conditioning
The current price is $85
$79 nightly
$85 total
Total with taxes and fees
Aug 30 - Aug 31

Explore the area

View in a map
Jianshe Road, Luohu District, Shenzhen, Guangdong, 518001
  • Place, Luohu Commercial City
    ‪12 min walk‬
  • Place, Luohu Port
    ‪14 min walk‬
  • Place, Dongmen Pedestrian Street
    ‪19 min walk‬
  • Airport, Shenzhen (SZX-Shenzhen Intl.)
    ‪29 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed

A hotel room with a large bed, a desk, a chair, a TV, and a window with a view of the countryside.

Deluxe Room, 1 King Bed

9.2 out of 10
Wonderful
(5 reviews)
  • Mountain view
  • 320 sq ft
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Room, 2 Twin Beds

A hotel room with a large bed, a desk with a chair, a small table with a lamp, and a view of a city and mountains.

Deluxe Room, 2 Twin Beds

7.0 out of 10
Good
(4 reviews)
  • Mountain view
  • 320 sq ft
  • Sleeps 4
  • 2 Twin Beds
  • Free WiFi

View all photos for Horizon Club, Room, 1 King Bed

A hotel room with a large bed, a desk, a chair, a television, and a window with a city view.

Horizon Club, Room, 1 King Bed

7.0 out of 10
Good
(6 reviews)
  • Hill view
  • 320 sq ft
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Horizon Club, Room, 2 Twin Beds

A hotel room with two beds, a desk, a chair, a television, and a large window offering a city view.

Horizon Club, Room, 2 Twin Beds

8.0 out of 10
Very good
(2 reviews)
  • Hill view
  • 320 sq ft
  • Sleeps 4
  • 2 Twin Beds
  • Free WiFi

View all photos for Superior Room, 1 King Bed

A hotel room with a desk, chair, bed, and a large window offering a view of greenery and buildings.

Superior Room, 1 King Bed

8.6 out of 10
Excellent
(39 reviews)
  • City view
  • 320 sq ft
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Superior Room, 2 Twin Beds

A hotel room with two beds, a sofa, a small table, and a lamp.

Superior Room, 2 Twin Beds

8.4 out of 10
Very good
(21 reviews)
  • City view
  • 320 sq ft
  • Sleeps 4
  • 2 Twin Beds
  • Free WiFi

View all photos for Executive Suite, 1 King Bed

A hotel room with a large bed, a desk, a TV, and a view of mountains.

Executive Suite, 1 King Bed

9.4 out of 10
Exceptional
(3 reviews)
  • Hill view
  • 646 sq ft
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Executive Suite, 2 Twin Beds

A modern hotel room with a large window offering a mountain view, a flat-screen TV, a sofa, a coffee table, and a dining table.

Executive Suite, 2 Twin Beds

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 646 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

DOUBLE CLUB

  • Sleeps 4
  • Free WiFi

View all photos for Horizon Club Room - 1 King Bed

Minibar, in-room safe, desk, laptop workspace

Horizon Club Room - 1 King Bed

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for DOUBLE DELUXE

Minibar, in-room safe, desk, laptop workspace

DOUBLE DELUXE

  • 322 sq ft
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

Similar properties

Pool
Grand Hyatt Shenzhen
Luohu
  • Pool
  • Spa
  • Parking included
  • Free WiFi
4.5 out of 5, Wonderful, 639 reviews
$142 nightly
The price is $153
Aug 30 - Aug 31
Total with taxes and fees
Grand Hyatt Shenzhen

About the neighborhood

Shenzhen

In the heart of Shenzhen, Shangri-La Shenzhen is within a 5-minute drive of Dongmen Pedestrian Street and Huaqiangbei. .This family-friendly hotel is 4.9 mi (7.9 km) from Shenzhen Convention and Exhibition Center and 9.2 mi (14.8 km) from Splendid China Folk Village.

What's nearby

  • Luohu Commercial City - 12 min walk - 0.7 miles
  • Luohu Port - 14 min walk - 0.7 miles
  • The MixC Shopping Mall - 17 min walk - 0.9 miles
  • International Foreign Trade Center - 17 min walk - 0.9 miles
  • Dongmen Pedestrian Street - 19 min walk - 1.0 mile

Getting around

  • Luohu Station - 6 min walk
  • Shenzhen Station - 11 min walk
  • Shenzhen Intl. Airport (SZX) - 54 min drive

Restaurants

  • ‪龙发餐厅 - ‬14 min walk
  • ‪炳胜品味(罗湖万象城店) - ‬15 min walk
  • ‪King Harbour Restaurant 海王漁港 - ‬10 min drive
  • ‪McDonald's 麦当劳 - ‬15 min walk
  • ‪McDonald's - ‬7 min drive

About this property

Shangri-La Shenzhen

Shangri-La Shenzhen offers 522 air-conditioned accommodations with minibars and safes. 40-inch LED televisions come with satellite channels. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations with deep soaking bathtubs, bathrobes, slippers, and complimentary toiletries.

This Shenzhen hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 19 treatment rooms. Services include massages.
Make yourself at home in one of the 522 air-conditioned rooms featuring refrigerators and LED televisions. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Bathrooms with shower/tub combinations feature deep soaking bathtubs and complimentary toiletries. Conveniences include safes and desks, and housekeeping is provided daily.
Relax at the full-service spa, where you can enjoy massages. You can take advantage of recreational amenities such as an outdoor pool, a sauna, and a fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).
Grab a bite at Coffee Garden, one of the hotel's 4 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Relax with your favorite drink at the bar/lounge or the poolside bar. Buffet breakfasts are available daily from 6 AM to 10:30 AM for a fee.
Featured amenities include a business center, limo/town car service, and express check-in. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6 AM and 10:30 AM.
Coffee Garden - This buffet restaurant serves breakfast, lunch, and dinner.
Shang Palace - This restaurant serves lunch and dinner.
Champs Bar and Grill - This restaurant serves dinner only.
360 Bar and Restaurant - This fine-dining restaurant serves dinner and light fare. Happy hour is offered.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Limo/town car service
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: CNY 161 for adults and CNY 161 for children
  • 4 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • 360 Bar and Restaurant
  • Champs Bar and Grill
  • Coffee Garden
  • Lobby Lounge
  • Shang Palace

Things to do

  • Arcade/game room
  • Children's pool
  • Full-service spa
  • Gym
  • Mini golf
  • Outdoor pool
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Lifeguards on site
  • Mini golf
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • 19 treatment rooms
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 32 floors
  • Ballroom
  • Banquet hall
  • Built in 1992
  • Designated smoking areas
  • Lifeguards

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 40-inch LED TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: noon
Contactless check-in available
Express check-in available

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 11 years can stay for free if using existing beds when occupying the parent or guardian's room
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately CNY 161 for adults and CNY 161 for children
  • Airport shuttle fee: CNY 600 per vehicle

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The listed child breakfast fee applies to guests age 11 and younger. This property requires guests to wear swim caps in the pool.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property class

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

Hotel Shangri-la Shenzhen
Shangri-la Hotel Shenzhen
Shangri-la Shenzhen
Shangri-la Shenzhen Hotel
Shenzhen Hotel Shangri-la
Shenzhen Shangri-la
Shenzhen Shangri-la Hotel
Futian Shangri-La Shenzhen Hotel Shenzhen
Shangri La Hotel Shenzhen
Shangri-La Shenzhen Hotel
Shangri la Hotel Shenzhen
Shangri-La Shenzhen Shenzhen
Shangri-La Shenzhen Hotel Shenzhen

Shangri-La Shenzhen Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 513 out of 1006 reviews
Rating 8 - Good. 345 out of 1006 reviews
Rating 6 - Okay. 86 out of 1006 reviews
Rating 4 - Poor. 31 out of 1006 reviews
Rating 2 - Terrible. 31 out of 1006 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Wai-Keung

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
staff are helpful, great location
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Luiz Carlos

Liked: Cleanliness, staff & service, amenities
Very nice hotel
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

loni

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the border. Staff are friendly and polite. Very clean.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Fancy

Liked: Cleanliness, staff & service, amenities
Huge clean room, friendly and accommodative Staff, close to restaurants and shopping
Stayed 6 nights in Jan 2026
Verified review

10/10 Excellent

Alnoor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Renard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a good stay at Shangrila hotels, and especially at the Louhu location. Enjoyed the Horizon Club upgrade - well worth the price out opinion.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Poman

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 5 nights in Apr 2026
Verified review

8/10 Good

Alan

Liked: Cleanliness, staff & service, amenities
Clean room and helpful staffs
Stayed 3 nights in Nov 2025
Verified review

10/10 Excellent

Satoshi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
VERY good
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Deanna

Liked: Cleanliness, staff & service, amenities
Excellent place to stay. We had a suite and the amenities are fabulous, free breakfast as well as lounge access that had wonderful food. Room was very clean, staff very nice.
Stayed 3 nights in Jan 2026
Verified review

8/10 Good

Kwai Sum

Liked: Cleanliness, staff & service, property conditions & facilities
Good service with free upgrade, extra bottles of water and slippers
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Gary or Kimmie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly, patient, and helpful in directions
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Vivian

Liked: Cleanliness, staff & service, amenities
I love the way the staff at the lobby her name is Camille Fu. She did a very good job very helpful and nice. Highly recommend this hotel and love the way how the staff treat the important guests. Thank you and see you next time.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Vivian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the way the staff at the lobby her name is Camille Fu. She did a very good job very helpful and nice. Highly recommend this hotel and love the way how the staff treat the important guests. Thank you and see you next time.
Stayed 1 night in Apr 2026
Verified review

6/10 Okay

douglas

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The hotel rooms are very dated...also needs to be cleaned
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

WAI LING

Liked: Staff & service, room comfort
Good location , room clean, all the staff shows their hospitality and professional.
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is ideally located in the Lo Wu district of Shenzhen, public transport is within walking distance. The train station to Gaungzhou is literally across the road. There are many shopping areas nearby and you are also spoilt for choice when it comes to restaurants too. The hotel is dated but still offers great value. The staff were very helpful and informative. I would have no hesitation recommending this establishment.
Stayed 4 nights in Apr 2026
Verified review

8/10 Good

Aleicia

Liked: Cleanliness, staff & service, amenities
Clean room, very convenient location, staff friendly.
Stayed 3 nights in Nov 2025
Verified review

10/10 Excellent

Austin

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel
Stayed 2 nights in Oct 2025
Verified review

8/10 Good

Li Hua

Liked: Cleanliness, staff & service, property conditions & facilities
Shops nearby , walking distance to Luohu shopping complex
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Andrew On Tat

Liked: Cleanliness, staff & service, amenities
Good attentive service, room showed aging, but clean, justified by location & price!
Stayed 1 night in Jan 2026
Verified review

8/10 Good

teck hong

Liked: Cleanliness, staff & service, amenities
good hotel, good location, good ambience, clean quiet, functional.
Stayed 3 nights in Nov 2025
Verified review

10/10 Excellent

Shamila Christina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel Convenient location
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

John

Liked: Cleanliness, amenities, property conditions & facilities
Nice staff, location
Stayed 2 nights in Nov 2025
Verified review

8/10 Good

Sazali

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel is near to the train and metro station.
Stayed 2 nights in Jan 2026