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Sentosa Hotel Apartment Taoyuan Branch

Property class: 4

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Photo gallery for Sentosa Hotel Apartment Taoyuan Branch

A modern hotel with a rooftop pool, a covered seating area, and a city skyline in the background.
A modern hotel building with multiple floors and a prominent sign.
A modern hotel room with a large bed, a desk, and a chair. There is a TV on the left side of the room. The room has a large window with a view of the city.
A spacious hotel lobby with a modern design, featuring a curved ceiling, a bar area, and multiple seating arrangements.
A spacious lobby with a modern design, featuring a seating area with sofas and chairs, a reception desk, and a large bookshelf.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
The current price is $87
$81 nightly
$87 total
Total with taxes and fees
Nov 18 - Nov 19

Explore the area

View in a map
No. 8 Jinniu Square, Taoyuan Road, Nanshan, Shenzhen, 518000
  • Place, Shenzhen University
    ‪1 min walk‬
  • Place, Xin'an Nantou Ancient City
    ‪1 min walk‬
  • Place, Nanshan Museum
    ‪9 min walk‬
  • Airport, Shenzhen (SZX-Shenzhen Intl.)
    ‪20 min drive‬

Room options

View all photos for View Room,2 Twin Beds

A hotel room with a large bed, a sofa, a TV, and a window with curtains.

View Room,2 Twin Beds

  • City view
  • 323 sq ft
  • Sleeps 3
  • 2 Twin Beds
  • Free wired internet

View all photos for View Room,1 King Bed

A hotel room with a large bed, a desk with a chair, a TV, and a view of the outdoors.

View Room,1 King Bed

8.0 out of 10
Very good
(2 reviews)
  • 323 sq ft
  • Sleeps 3
  • 1 Double Bed
  • Free wired internet

View all photos for Superior Double Room

A modern hotel room with a large bed, a desk, and a chair.

Superior Double Room

  • City view
  • 323 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free wired internet

View all photos for Superior Suite

A modern hotel room with a large bed, a desk, and a chair.

Superior Suite

  • 592 sq ft
  • Sleeps 3
  • 1 Double Bed
  • Free wired internet

View all photos for Deluxe King Room

A modern hotel room with a large bed, a sofa, a dining table, and a city view through large windows.

Deluxe King Room

  • City view
  • 732 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Family Suite, 2 Bedrooms, Park View

A modern hotel room with a large bed, a desk, and a chair.

Family Suite, 2 Bedrooms, Park View

  • City view
  • 1776 sq ft
  • Sleeps 6
  • 2 Double Beds
  • Free wired internet

View all photos for Duplex Suite Apartment

A hotel room with a large bed, a desk, a chair, and a lamp.

Duplex Suite Apartment

  • 3283 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds
  • Free wired internet

View all photos for Family Suite, 3 Bedrooms, Kitchenette, City View

A modern hotel room with a large bed, a desk, and a chair.

Family Suite, 3 Bedrooms, Kitchenette, City View

  • City view
  • 1776 sq ft
  • Sleeps 7
  • 2 King Beds and 1 Large Twin Bed
  • Free wired internet

View all photos for Deluxe Suite

A hotel room with a large bed, a desk, a chair, a television, and a window with curtains.

Deluxe Suite

  • City view
  • 904 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Deluxe Twin Room

A hotel room with a large bed, two armchairs, a sofa, a desk, and a TV.

Deluxe Twin Room

  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free wired internet

View all photos for Superior Double Room

A hotel room with two beds, a desk, a chair, a TV, and a painting on the wall.

Superior Double Room

  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free wired internet

View all photos for Family Triple Room

A hotel room with two beds, a desk, a TV, and a dining area.

Family Triple Room

  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed
  • Free wired internet

Similar properties

A high-rise building with reflective glass facades and a prominent entrance with a covered area.
Sentosa Hotel Shenzhen Feicui Branch
Nanshan
  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
4.2 out of 5, Very good, 180 reviews
$73 nightly
The price is $78
Nov 22 - Nov 23
Total with taxes and fees
Sentosa Hotel Shenzhen Feicui Branch

About the neighborhood

Shenzhen

Located in Shenzhen (Nanshan), Sentosa Hotel Apartment Taoyuan Branch is within a 10-minute drive of Window of the World and Happy Valley. .This hotel is 5 mi (8 km) from Happy Coast and 5.4 mi (8.6 km) from Splendid China Folk Village.

What's nearby

  • Shenzhen University - 1 min walk - 0.0 miles
  • Xin'an Nantou Ancient City - 1 min walk - 0.0 miles
  • Nanshan Museum - 9 min walk - 0.5 miles
  • Nanshan Culture Center - 3 min drive - 1.3 miles
  • Window of the World - 6 min drive - 3.4 miles

Getting around

  • Shenzhen University South Station - 11 min walk
  • Hong Kong Siu Hong Station - 18 min drive
  • Shenzhen Intl. Airport (SZX) - 26 min drive

Restaurants

  • ‪文山湖西餐厅 Wenshan Lake Western Restaurant - ‬4 min walk
  • ‪汶和记粥底火锅 - ‬5 min walk
  • ‪星巴克 - ‬8 min walk
  • ‪赛百味 - ‬7 min walk
  • ‪清真牛肉面 - ‬8 min walk

About this property

Sentosa Hotel Apartment Taoyuan Branch

Sentosa Hotel Apartment Taoyuan Branch offers 402 air-conditioned accommodations with minibars and complimentary bottled water. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. Cable television is provided. Guests can make use of the in-room microwaves and coffee/tea makers. Guests have access to shared bathrooms. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and complimentary toiletries. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 402 air-conditioned rooms featuring microwaves and minibars. Your pillowtop bed comes with down comforters and premium bedding. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Bathrooms feature showers with rainfall showerheads and designer toiletries.
Don't miss out on recreational opportunities including an outdoor pool and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and a banquet hall.
Satisfy your appetite for lunch or dinner at the hotel's restaurant, or stay in and take advantage of the room service. Buffet breakfasts are available daily from 7 AM to 10 AM for a fee.
Featured amenities include complimentary wired internet access, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 7 AM and 10 AM.
Onsite venue - This restaurant specializes in Modern European cuisine and serves breakfast, lunch, and dinner.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: CNY 128 per person
  • A restaurant

Things to do

  • Gym
  • Library
  • Outdoor pool

Family friendly

  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Turndown service

Business services

  • Meeting room

Outdoors

  • Garden
  • In a regional park
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

More

  • 30 floors
  • 31 buildings
  • Banquet hall
  • Built in 2015
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shared bathroom
  • Shower
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Free bottled water
  • Microwave
  • Mini-fridge
  • Minibar
  • Paper towels
  • Room service
  • Stovetop

More

  • Air conditioning
  • Desk
  • Laptop workspace
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CNY 200.0 per day

Property payment types

  • American Express
  • JCB International
  • Mastercard
  • Visa

Important information

Optional extras

  • Fee for buffet breakfast: approximately CNY 128 per person
  • Rollaway bed fee: CNY 200.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

The seasonal pool will be open from May to December
Only registered guests are allowed in the guestrooms

Property class

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

Sentosa Hotel Apartment Taoyuan Branch Shenzhen
Sentosa Apartment Taoyuan Branch Shenzhen
Sentosa Hotel Apartment Taoyuan Branch Shenzhen
Sentosa Apartment Taoyuan Branch Shenzhen
Sentosa Apartment Taoyuan Branch
Hotel Sentosa Hotel Apartment Taoyuan Branch Shenzhen
Shenzhen Sentosa Hotel Apartment Taoyuan Branch Hotel
Hotel Sentosa Hotel Apartment Taoyuan Branch
Sentosa Taoyuan Branch
Sentosa Taoyuan Branch
Sentosa Hotel Apartment Taoyuan Branch Hotel
Sentosa Hotel Apartment Taoyuan Branch Shenzhen
Sentosa Hotel Apartment Taoyuan Branch Hotel Shenzhen

Sentosa Hotel Apartment Taoyuan Branch Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 91 out of 223 reviews
Rating 8 - Good. 87 out of 223 reviews
Rating 6 - Okay. 34 out of 223 reviews
Rating 4 - Poor. 5 out of 223 reviews
Rating 2 - Terrible. 6 out of 223 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness
The hotel service is excellent and the hotel environment is wonderful.
Stayed 2 nights in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
The service was excellent. This hotel allows late check-out which is great.
Stayed 3 nights in Dec 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was easy and staff were helpful. Overall, a good stay. My only criticism is that the air conditioning unit was quite loud otherwise cannot fault the rest.
Stayed 2 nights in Dec 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very well managed property with friendly staff.
Stayed 2 nights in May 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant stay. Nice location next to the MRT station. Friendly and responsive manager.
Stayed 3 nights in Nov 2025
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
i choose that hotel because close to the dive centre
Stayed 1 night in Sep 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and cozy
Stayed 3 nights in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Some rooms are a little old and would need to be redecorated but it is quite okay and Sentosa is my favorite option in Nanshan. Great service, creful staff, spacious well equipped rooms, even the area is great
Stayed 2 nights in Nov 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was good. I didn't use the pool due to cold weather, but it looked nice.
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities, room comfort

Excellent service

All really good
Stayed 2 nights in May 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All Sentosa are good deals wether it is Feicui, Majialong or this one Taoyuan. I just prefer the other building close to lobby
Stayed 1 night in Jun 2025
Verified review

6/10 Okay

the rooms were very dusty
Stayed 2 nights in Sep 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Very good! I like it!
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fine Business trip

Excellent stay. Not all the staff speaks English, but one person was really helpful. Mit google translate hat die Bestellung von Taxi usw. gut funktioniert. Free coffee and nice lounge. Near subway station, easy access. Would book again
Stayed 7 nights in Sep 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, near Metro station, easy to access different places by Metro. Clean and comfortable. The swimming pool is very big. But the only bad policy is compulsory to wear swimming cap in the pool. We need to buy it in there.
Stayed 2 nights in Sep 2023
Verified review

6/10 Okay

Liked: Cleanliness, staff & service

Not too bad but a bit older

Not too bad but it’s just a bit older than the look we saw in the promoted pictures. Comfortable and convenience.
Stayed 1 night in May 2024
Verified review

8/10 Good

Liked: Staff & service, property conditions & facilities, room comfort

Overall good experience

Good breakfast, manager (Shaun) very nice and helpful, amazing swimming pool and good gym. Hotel is not new, is renewed maybe a few year ago but you can see half of the room is old. Floor in the room has never been clean
Stayed 5 nights in Jun 2023
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Counter staff and room service staff as usual is always at their tip top service level which make our stay feel great and comfortable. The only area that they may want to look into it, is the mineral water at room. Upon boiling the mineral water ,the kette seem to stain with white substance after 2-3 times at it base. The other one is "slippers", believe it standarilize size across thus may not fittable for those bigger size feet. Nevertheless thanks to all the staffs for making the stay a pleasant one.
Stayed 6 nights in Oct 2025
Verified review

6/10 Okay

Liked: Staff & service, property conditions & facilities
Very smelly in the washroom. Urination inside without cleaning before handover to next resident.
Stayed 1 night in Jul 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My 2nd visit and stay there after 1st good experience. Didn't know my room was upgraded during my 1st stay. Thus my 2nd stay I need to upgrade n pay the difference from package deal which flight and hotel package deal. Only disappointment was there's no more free movies to watch from the room TV. Internet much slower as compared to 1st stay. As was the washing machine and dryer,suggest they do some housekeeping maintenance to it. At times the washing machine was quite dirty after several usage. Overall it a good stay throughout
Stayed 6 nights in Jul 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not bad

The hotel is beautiful, but almost nobody speaks even basic English, which I found strange as it's a 4-star hotel. The pool area was a bit gloomy. There was no music, no nice vibe and you had to wear a swimming hat to enter the pool. Just the atmosphere of the pool area was a bit cold. The hotel itself was at a nice location, the staff was semi-helpful, definitely not smiley. The room I booked smelled like cigarettes so the staff was kind enough to upgrade me to a better room that didn't smell. I enjoyed my visit in China.
Stayed 3 nights in May 2024
Verified review

6/10 Okay

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service

Terrible staff and service.

Room are generally in new and great condition. However, management does not really use their brain. They shut down the air conditioning in public areas, including the gym, at 7 pm. Asking them to turn on the AC apparently requires the owner's approval. Such a ridiculous and simple issue should have been fixed from the beginning but apparently no one realized it's a problem. Staff was terribly unwilling to be helpful. Typical Chinese hotel management... Severe lack of power to staff.
Verified review

6/10 Okay

Liked: Property conditions & facilities
若論位置，酒店在桃園地铁站A出口，向前行到路口，轉左便是，只要约数分钟步程。十分方便。可能處於商業区，附近没什可看的，只有数少小食店。由於是假期没有开。
Stayed 3 nights in Feb 2026
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities
客房整潔
Stayed 1 night in Oct 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Oui assez varié, cadre agréable
Stayed 3 nights in Oct 2025