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Novotel Shenzhen Watergate

Property class: 4

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Photo gallery for Novotel Shenzhen Watergate

A buffet with various food items including fruits, vegetables, and bread.
A hotel room with a large bed, a desk with a laptop, a chair, and a small table with a tray of breakfast items.
A hotel room with a bed, a sofa, a coffee table with a bottle and glasses, a plant, and three paintings on the wall.
A Novotel hotel with a modern facade, large windows, and a well-lit entrance.
A modern lobby with a reception desk, seating area, and a large chandelier.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
  • Breakfast available
The current price is $67
$63 nightly
$67 total
Total with taxes and fees
Aug 31 - Sep 1

Explore the area

View in a map
1019 Shennan Zhong Rd, Shenzhen, Guangdong, 518031
  • Place, Shenzhen Science and Technology Museum
    ‪5 min walk‬
  • Place, Shenzhen Museum
    ‪6 min walk‬
  • Place, Huaqiangbei
    ‪14 min walk‬
  • Airport, Shenzhen (SZX-Shenzhen Intl.)
    ‪27 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

A hotel room with a large bed, a bedside table with a lamp, a chair with red cushions, and a large window providing natural light.

Standard Room, 1 King Bed

8.0 out of 10
Very good
(4 reviews)
  • City view
  • 237 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Superior Suite, 1 King Bed

A hotel room with a bed, a sofa, a coffee table with a bottle and glasses, a plant, and three paintings on the wall.

Superior Suite, 1 King Bed

  • City view
  • 484 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Superior Room, 1 Queen Bed, City View

A hotel room with a large bed, a desk with a laptop, a chair, and a small table with a tray of breakfast items.

Superior Room, 1 Queen Bed, City View

  • City view
  • 275 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free WiFi

View all photos for Superior Room, 2 Twin Beds, City View

A hotel room with a bed, a desk, a chair, and a bathroom visible through an open door.

Superior Room, 2 Twin Beds, City View

8.0 out of 10
Very good
(1 review)
  • City view
  • 275 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Standard Room, 2 Twin Beds

A hotel room with a bed, a desk, a chair, and a bathroom visible through an open door.

Standard Room, 2 Twin Beds

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 237 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

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The price is $90
Sep 13 - Sep 14
Total with taxes and fees
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About the neighborhood

Shenzhen

With a stay at Novotel Shenzhen Watergate, you'll be centrally located in Shenzhen, within a 5-minute drive of Huaqiangbei and Luohu Port. .This hotel is 22.2 mi (35.7 km) from Victoria Harbour and 3.6 mi (5.8 km) from Shenzhen Convention and Exhibition Center.

What's nearby

  • Shenzhen Science and Technology Museum - 5 min walk - 0.3 miles
  • Shenzhen Grand Theater - 6 min walk - 0.4 miles
  • Shenzhen Museum - 6 min walk - 0.4 miles
  • Huaqiangbei - 14 min walk - 0.8 miles
  • Shenzhen Central Park - 2 min drive - 1.3 miles

Getting around

  • Shenzhen Station - 2 min drive
  • Science Museum Station - 6 min walk
  • Hong Kong International Airport (HKG) - 52 min drive

Restaurants

  • ‪MO Bar - ‬5 min drive
  • ‪Congee Amo - ‬7 min drive
  • ‪龙发餐厅 - ‬3 min drive
  • ‪炳胜品味(罗湖万象城店) - ‬2 min drive
  • ‪龙轩豪庭 - ‬6 min drive

About this property

Novotel Shenzhen Watergate

Novotel Shenzhen Watergate offers 142 air-conditioned accommodations with free minibar items and minibars. LED televisions come with satellite channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include slippers, designer toiletries, bidets, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include safes and complimentary bottled water. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Make yourself at home in one of the 142 air-conditioned rooms featuring refrigerators and LED televisions. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Bathrooms have designer toiletries and bidets. Conveniences include phones, as well as safes and desks.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and concierge services. Additional amenities at this hotel include a hair salon and a banquet hall.
Satisfy your appetite for lunch or dinner at the hotel's restaurant, Pin Fang, or stay in and take advantage of the 24-hour room service. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 6:30 AM to 10 AM for a fee.
Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-in. Planning an event in Shenzhen? This hotel has 1399 square feet (130 square meters) of space consisting of conference space and meeting rooms. Free self parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10 AM.
Pin Fang - This buffet restaurant serves breakfast, lunch, and dinner.
Tang Gong - This restaurant serves breakfast, lunch, and dinner.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: CNY 108 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Pin Fang
  • Tang Gong

Things to do

  • Gym

Family friendly

  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 1,399 square feet of conference space
  • 24-hour business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • 14 floors
  • Banquet hall
  • Built in 2000
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reusable cups
  • Reusable tableware
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Waste recycling policy

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Designer toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • iPod dock
  • LED TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar
  • Refrigerator

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Free daily newspapers
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 6:00 PM
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CNY 280.0 per stay
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately CNY 108 per person
  • Rollaway bed fee: CNY 280.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property class

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

Novotel Watergate Hotel Shenzhen
Novotel Watergate Shenzhen
Shenzhen Novotel Watergate
Novotel Watergate Shenzhen Hotel Shenzhen
Novotel Shenzhen Watergate Hotel
Novotel Watergate Hotel
Novotel Shenzhen Watergate
Novotel Watergate
Novotel Shenzhen
Shenzhen Novotel
Novotel Shenzhen Watergate Hotel
Novotel Shenzhen Watergate Shenzhen
Novotel Shenzhen Watergate Hotel Shenzhen

Novotel Shenzhen Watergate Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 193 out of 687 reviews
Rating 8 - Good. 338 out of 687 reviews
Rating 6 - Okay. 95 out of 687 reviews
Rating 4 - Poor. 40 out of 687 reviews
Rating 2 - Terrible. 21 out of 687 reviews

8.2/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay
Stayed 7 nights in Mar 2026
Verified review

10/10 Excellent

Anthony Christopher

Liked: Cleanliness, amenities, property conditions & facilities
Great large comfortable room. Felt like home!!! Comfortable bed, good wifi, great bathroom Staff spoke good basic English Hotel is in a good loca for shopping, eateries and public transport
Stayed 3 nights in Feb 2026
Verified review

8/10 Good

Patrick

Liked: Cleanliness
Yes, it's clean and quiet.
Stayed 1 night in Jan 2026
Verified review

8/10 Good

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good overall. Hotel a little dated and the carpet a little dirty but quiet hotel and area in general. Staff were efficient and helpful when needed
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

bingxing

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good for foreigner business travel

Convenient and many foreigner stay in this hotel
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

YANG

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very valuable hotel in that area, very mice restaurants around it and easy transportation,highly recommended
Stayed 1 night in Apr 2025
Verified review

10/10 Excellent

KIT FONG

Convenient
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Warren

Liked: Cleanliness, staff & service
good location good service and late check out.
Stayed 5 nights in Nov 2024
Verified review

10/10 Excellent

Manu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tidy and clean room.
Stayed 3 nights in Oct 2025
Verified review

8/10 Good

Shun Fung

Liked: Cleanliness, staff & service, property conditions & facilities
Overall, quite good and the employees are helpful.
Stayed 1 night in Mar 2024
Verified review

10/10 Excellent

Kah Eng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good stay

Very friendly and helpful staff. Will stay again. Free fresh coffee latte every morning. Great if they have bidget spray and iron board.
Stayed 4 nights in Oct 2024
Verified review

2/10 Terrible

XIAO PING

Sorry, I didn’t stay in this hotel because of the travel restrictions.
Stayed 1 night in Sep 2025
Verified review

8/10 Good

Makoto

Liked: Amenities
Good
Stayed 1 night in Jul 2025
Verified review

6/10 Okay

Lim

A day where the room cleaning was done with no replacement of towels n our mini bar n tea bags.Not realizing it my husband shower n have to clean up with face towel. Room was dark n out dated shower still using curtains which is so cheap for Novotel when the rates are not low.
Stayed 4 nights in Mar 2026
Verified review

6/10 Okay

Hock

no.wifi
Stayed 1 night in Jan 2026
Verified review

2/10 Terrible

Joelle Mona

Disliked: Cleanliness, staff & service, amenities
Staff didn't share the right locations. Directed wrong locations. Welcome drinks missing. They just kept quiet until check out time we saw a standing signboard abt welcome drinks for room guests. Room was not really clean and noisy when people talking outside the door, old which we paid SGD9guests.
Stayed 1 night in Jan 2026
Verified review

8/10 Good

bertrand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not bad at all

Not bad at all but hotel.com was wrong on the navigation and I struggled to find it. Once there everything went smooth. Maybe noisy on main road, better to be on the back of the building
Stayed 1 night in Apr 2025
Verified review

10/10 Excellent

Ho Yin

Average
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Leonardo

Ok
Stayed 1 night in Nov 2025
Verified review

6/10 Okay

Sebastiano

Overall good hotel but Staff didn’t speak English at all and it was quiet hard to ask questions or info
Stayed 7 nights in Jan 2024
Verified review

8/10 Good

Yat Ho

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 2 nights in Aug 2023
Verified review

8/10 Good

Makoto

Liked: Amenities, property conditions & facilities
Okay
Stayed 1 night in May 2025
Verified review

6/10 Okay

Zoe

Liked: Staff & service
No conditioner, razor provide for guests Even just 1gown in the wardrobe for 2 guests
Stayed 1 night in Apr 2025
Verified review

8/10 Good

yin fung

Liked: Cleanliness, staff & service, property conditions & facilities
Ok
Stayed 1 night in Aug 2024
Verified review

2/10 Terrible

kong

Liked: Staff & service

A haunted hotel room

We were given room 1004 and it is haunted. Our room was blackout and in total darkness for 4 times as the room card flew off to the ground by itself breaking the circuit. It was on the ground each after we placed it back, we immediately request for changing of room and no questions were asked by the front desk.
Stayed 2 nights in Feb 2025

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