See all properties

Crowne Plaza Shenzhen Futian by IHG

Choose dates to view prices

Photo gallery for Crowne Plaza Shenzhen Futian by IHG

A multi-level hotel lobby with a central staircase, seating areas, and a glass ceiling.
Property video
A modern hotel room with a city view, a flat-screen TV, a dining area, and a sofa with decorative pillows.
A high-rise building with a prominent sign at the top.
Presidential Suite | Premium bedding, down comforters, minibar, in-room safe

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym
The current price is $118
$110 nightly
$118 total
Total with taxes and fees
Aug 10 - Aug 11

Explore the area

View in a map
Fuhua 1st Road, Futian CBD, Shenzhen, Guangdong, 518048
  • Place, Shenzhen Civic Center
    ‪12 min walk‬
  • Place, Shenzhen Lianhuashan Park
    ‪16 min walk‬
  • Place, Shenzhen Convention and Exhibition Center
    ‪17 min walk‬
  • Airport, Shenzhen (SZX-Shenzhen Intl.)
    ‪22 min drive‬

Room options

View all photos for 1 King Standard Room High Floor

Premium bedding, down comforters, minibar, in-room safe

1 King Standard Room High Floor

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for 1 King Premium Room High Floor Lounge Access

Premium bedding, down comforters, minibar, in-room safe

1 King Premium Room High Floor Lounge Access

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for 1 King 1 Bedroom Presidential Suite

Premium bedding, down comforters, minibar, in-room safe

1 King 1 Bedroom Presidential Suite

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 1 Bedroom, Club Lounge Access

A modern hotel room with a sofa, armchairs, a coffee table, a TV, and a city view.

Suite, 1 Bedroom, Club Lounge Access

  • City view
  • 980 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed
  • Free WiFi

View all photos for Suite, 1 Bedroom, Club Lounge Access, City View

A modern hotel room with a city view, a flat-screen TV, a dining area, and a sofa with decorative pillows.

Suite, 1 Bedroom, Club Lounge Access, City View

  • City view
  • 775 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed
  • Free WiFi

View all photos for Premium Room, 1 King Bed, Club Lounge Access, City View

A hotel room with a large bed, a desk, a chair, a TV, and a view of the city.

Premium Room, 1 King Bed, Club Lounge Access, City View

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 463 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Premium Room, 1 King Bed, City View

A hotel room with two beds, a TV, a desk, and a view of the city.

Premium Room, 1 King Bed, City View

  • City view
  • 409 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for 1 King Bed Standard High Floor

1 King Bed Standard High Floor | Premium bedding, down comforters, minibar, in-room safe

1 King Bed Standard High Floor

8.8 out of 10
Excellent
(3 reviews)
  • City view
  • 323 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed, City View

A bed with white bedding and pillows against a wooden headboard.

Standard Room, 1 King Bed, City View

9.6 out of 10
Exceptional
(7 reviews)
  • City view
  • 323 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Premium Room, 2 Twin Beds, Club Lounge Access, City View

A modern hotel room with a large bed, a desk with a computer, a flat-screen TV, and a view of the city.

Premium Room, 2 Twin Beds, Club Lounge Access, City View

  • City view
  • 452 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for 2 Twin Beds Standard High Floor

A modern hotel room with a large bed, a desk with a computer, a flat-screen TV, and a view of the city.

2 Twin Beds Standard High Floor

  • City view
  • 323 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for 2 Twin Beds Standard

A hotel room with two beds, a TV, a desk, and a view of the city.

2 Twin Beds Standard

9.4 out of 10
Exceptional
(3 reviews)
  • City view
  • 323 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Standard Room

A bed with white bedding and pillows against a wooden headboard.

Standard Room

7.4 out of 10
Good
(3 reviews)
  • City view
  • 323 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed
  • Free WiFi

View all photos for Upgrade Premium Room

A hotel room with a large bed, a desk, a chair, a TV, and a view of the city.

Upgrade Premium Room

  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Accessible

A bed with white bedding and pillows against a wooden headboard.

Standard Room, 1 King Bed, Accessible

  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Presidential Suite

Presidential Suite | Premium bedding, down comforters, minibar, in-room safe

Presidential Suite

  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed
  • Free WiFi

View all photos for Premium Room, 1 King Bed, Club Lounge Access

A modern bathroom with a glass shower enclosure, a bathtub, a toilet, and a sink with a mirror.

Premium Room, 1 King Bed, Club Lounge Access

  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room (Upgraded)

A Pilates studio with a wooden floor, Pilates reformer machine, and exercise balls.

Standard Room (Upgraded)

  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed
  • Free WiFi

Similar properties

Exterior
Holiday Inn Express Shenzhen Futian Center by IHG
Futian
  • Breakfast included
  • Parking included
  • Free WiFi
  • Restaurant
4.6 out of 5, Wonderful, 376 reviews
$86 nightly
The price is $92
Aug 16 - Aug 17
Total with taxes and fees
Holiday Inn Express Shenzhen Futian Center by IHG

About the neighborhood

Shenzhen

A stay at Crowne Plaza Shenzhen Futian by IHG places you in the heart of Shenzhen, within a 5-minute drive of Coco Park Shopping Center and Shenzhen Convention and Exhibition Center. .This luxury hotel is 2.3 mi (3.8 km) from Huaqiangbei and 6.2 mi (10 km) from Window of the World.

What's nearby

  • Ping An Finance Center - 5 min walk - 0.3 miles
  • Shenzhen Civic Center - 12 min walk - 0.7 miles
  • Shenzhen Industrial Exhibition Hall - 15 min walk - 0.9 miles
  • Shenzhen Lianhuashan Park - 16 min walk - 0.9 miles
  • Shenzhen Convention and Exhibition Center - 17 min walk - 0.9 miles

Getting around

  • Futian Station - 4 min walk
  • Shenzhen Station - 7 min drive
  • Shenzhen Intl. Airport (SZX) - 32 min drive

Restaurants

  • ‪The Brew - ‬2 min walk
  • ‪McDonald's (麦当劳) - ‬1 min walk
  • ‪渔语鱼活鱼餐厅(皇庭广场店) - ‬1 min walk
  • ‪The Glasshouse - ‬5 min walk
  • ‪KUDDO COFFEE - ‬2 min walk

About this property

Crowne Plaza Shenzhen Futian by IHG

Crowne Plaza Shenzhen Futian by IHG offers 391 accommodations with minibars and laptop-compatible safes. Beds feature down comforters and premium bedding. A pillow menu is available. LCD televisions come with premium satellite channels. Bathrooms include shower/tub combinations with rainfall showerheads, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and complimentary newspapers. Additionally, rooms include complimentary bottled water and coffee/tea makers. Hypo-allergenic bedding, irons/ironing boards, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 391 guestrooms featuring minibars and LCD televisions. Your bed comes with down comforters and premium bedding. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with shower/tub combinations feature rainfall showerheads and designer toiletries.
Enjoy recreational amenities such as an outdoor pool and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands. Getting to nearby attractions is a breeze with the area shuttle (surcharge).
Grab a bite at MR Cafe, one of the hotel's 3 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.
Featured amenities include complimentary wired internet access, a 24-hour business center, and limo/town car service. Event facilities at this hotel consist of a conference center and meeting rooms. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a cruise ship terminal shuttle.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
MR Cafe - This restaurant serves breakfast, brunch, lunch, and dinner. Open daily.
Carrianna - This restaurant specializes in Chinese cuisine and serves lunch and dinner. Open daily.
Nishimura - This restaurant specializes in Japanese cuisine and serves lunch and dinner. Open daily.
Connect (Lobby Lounge) - This lobby lounge specializes in dim sum and serves light fare only. Open daily.
A complimentary grocery shopping service is offered and guests can order late night fare from 24-hour room service.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge
  • Area shuttle (surcharge)
  • Train station pick-up shuttle (surcharge)
  • Cruise terminal shuttle (surcharge)
  • Ferry terminal shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Limo/town car service
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: CNY 173 per person
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Carrianna
  • Connect (Lobby Lounge)
  • MR Cafe
  • Nishimura

Things to do

  • Fitness classes
  • Gym
  • Outdoor pool
  • Piano
  • Shopping
  • Stereo
  • Yoga classes

Family friendly

  • Grocery/convenience store
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference center
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 41 floors
  • Ballroom
  • Banquet hall
  • Built in 2006
  • Comprehensive food waste policy
  • Designated smoking areas
  • No plastic drinking straws
  • Rooftop garden
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bidet
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with premium cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free daily newspapers
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the cruise terminal and airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CNY 292.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately CNY 173 per person
  • Airport shuttle fee: CNY 480 per vehicle (one-way, maximum occupancy 5)
  • Rollaway bed fee: CNY 292.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Onsite parties or group events are strictly prohibited
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property class

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

Marco Polo Hotel Shenzhen
Marco Polo Shenzhen
Shenzhen Marco Polo
Marco Polo Shenzhen Hotel Shenzhen
Marco Polo Shenzhen Hotel
Shenzhen Marco Polo Hotel
Marco Polo Hotel Shenzhen
Shenzhen Marco Polo Hotel

Crowne Plaza Shenzhen Futian by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 388 out of 782 reviews
Rating 8 - Good. 289 out of 782 reviews
Rating 6 - Okay. 74 out of 782 reviews
Rating 4 - Poor. 22 out of 782 reviews
Rating 2 - Terrible. 9 out of 782 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

KYUNG SHUP

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing breakfast
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Mary Sin Wah

Liked: Cleanliness, amenities, property conditions & facilities
Spacious and clean room, convenient location, friendly staff, excellent coffee and cakes at the lobby cafe, excellent breakfast with great variety
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Whitney

Liked: Cleanliness, property conditions & facilities
Friendly staff
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Malcolm

Liked: Cleanliness, staff & service, amenities
Clean, well appointed, great location and excellent service
Stayed 1 night in Dec 2025
Verified review

8/10 Good

NEIL PATRICK

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good overall. Aircon was a bit noisy, but nice clean room with a lovely big bathroom. Breakfast was delicious.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

JARRYD

Liked: Cleanliness, amenities, property conditions & facilities
Very clean room and the shower was fantastic
Stayed 1 night in Nov 2025
Verified review

6/10 Okay

Jenny

Great location.
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

YA WEI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and very nice staff which helps you when you need it. I’ll definitely consider to stay here again if I’m in Shenzhen.
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

cesar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location great price and superb premises
Stayed 1 night in Jul 2025
Verified review

8/10 Good

Adama

Liked: Cleanliness, staff & service, amenities
Room, staff and location.
Stayed 1 night in Nov 2025
Verified review

8/10 Good

Wai Man Iris

Liked: Cleanliness, staff & service, property conditions & facilities
Overall is good, breakfast buffet with variety choices. One thing not ideal is shower area too small. Location is convenience for transportation, bar area close by for night time drinks/food.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, property conditions & facilities
And the food was great all inclusive
Stayed 1 night in Jun 2024
Verified review

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Front desk was extremely helpful and plenty of staff with strong English to help us
Stayed 2 nights in Jun 2025
Verified review

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
V
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Great hotel with fabulous breakfast buffet. All around 5 star experience.
Stayed 2 nights in Nov 2024
Verified review

8/10 Good

Angelina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fab location. Mini sites walk to futian train station with easy access to hong kong. Lots of nice restaurants nearby. Good for shopping too.
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic stay - Breakfast made it!

Fantastic stay in the hotel. Great room, very comfortable, was able to control the air conditioning and one of the best hotel breakfasts that I can remember.
Stayed 1 night in Jul 2024
Verified review

10/10 Excellent

Lay

Liked: Cleanliness, amenities, property conditions & facilities
Great
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place in the middle of Futian Shenzhen
Stayed 4 nights in Feb 2025
Verified review

8/10 Good

Christine Oi-Wan

Liked: Cleanliness, amenities, property conditions & facilities
Staff are helpful and friendly. I will return next time.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Chen-Hsun

Liked: Cleanliness, amenities, property conditions & facilities
Nice hotel . Stay second time .
Stayed 2 nights in Jun 2025
Verified review

10/10 Excellent

Dragon

Liked: Cleanliness, staff & service, property conditions & facilities
Good location of the hotel with best staff service.
Stayed 1 night in Jul 2023
Verified review

10/10 Excellent

Teddy

Very convenient location, to Coco Park and other transportation. Excellent front desk service and comfortable accommodation.
Stayed 3 nights in Nov 2024
Verified review

10/10 Excellent

siew

Good location
Stayed 3 nights in Nov 2024