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Room type Options Nightly price Book
Presidential Suite
4306 square feet
1 King Bed
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Other room types
Club Skyline View Twin Room
818 square feet
2 Twin Beds
Room sleeps 2 guests
(up to 2 children)
Select dates to see price
Mandarin Suite
2045 square feet
1 King Bed
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Deluxe View Suite
1227 square feet
1 King Bed
Room sleeps 2 guests
(up to 2 children)
Select dates to see price
Skyline View Suite
1227 square feet
1 King Bed
Room sleeps 2 guests
(up to 2 children)
Select dates to see price
Twin Room (Skyline View)
678 square feet
2 Twin Beds
Room sleeps 2 guests
(up to 2 children)
Select dates to see price
Premier View King Room
753 square feet
1 King Bed
Room sleeps 2 guests
(up to 2 children)
Select dates to see price
Deluxe Room, 1 King Bed
603 square feet
1 King Bed
Room sleeps 2 guests
(up to 2 children)
Select dates to see price
Premier View Twin Room
818 square feet
2 Twin Beds
Room sleeps 2 guests
(up to 2 children)
Select dates to see price
Club Skyline View King Room
753 square feet
1 King Bed
Room sleeps 2 guests
(up to 2 children)
Select dates to see price
Oriental Suite
2045 square feet
1 King Bed
Room sleeps 3 guests
(up to 2 children)
Select dates to see price

Get an overview of this hotel
Luxury hotel with 4 restaurants connected to the convention center in Shenzhen

Popular property highlights

Free self parking
Free WiFi
Laundry facilities
Smoke-free property
24-hour front desk

A stay at Mandarin Oriental, Shenzhen places you in the heart of Shenzhen, a 4-minute drive from Huaqiangbei and 8 minutes from Dongmen Pedestrian Street. This luxury hotel is 7.5 mi (12 km) from Window of the World and 11.5 mi (18.5 km) from Shenzhen University.

Make yourself at home in one of the 178 air-conditioned rooms featuring minibars and flat-screen televisions. Digital television is provided for your entertainment. Bathrooms feature separate bathtubs and showers, designer toiletries, and hair dryers. Conveniences include phones, as well as safes and desks.

Pamper yourself with a visit to the spa, which offers massages. If you're looking for recreational opportunities, you'll find an indoor pool and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and wedding services.

Enjoy Chinese cuisine at The Bay by Chef Fei 东湾, one of the hotel's many dining establishments, which include 4 restaurants and a coffee shop/cafe. Need to unwind? Take a break with a tasty beverage at one of the 2 bars/lounges. Self-serve breakfasts are available daily for a fee.

Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. This hotel has 10 meeting rooms available for events. Free self parking is available onsite.

Languages Spoken

  • English

Show all languages

Hotel Amenities

Hotel Amenities

In addition to a full-service spa, Mandarin Oriental, Shenzhen features an indoor pool and a fitness center. Dining is available at one of the hotel's 4 restaurants and guests can grab coffee at the coffee shop/café. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. Wireless Internet access is complimentary.

10 meeting rooms are available. This luxury hotel also offers spa services, concierge services, and laundry facilities. Onsite secured self parking is complimentary.

Mandarin Oriental, Shenzhen is a smoke-free property.

  • Number of indoor pools - 1
  • Shopping mall on site
  • Elevator
  • Fitness facilities
  • Number of bars/lounges - 2
  • Full-service spa
  • 24-hour front desk
  • Spa treatment room(s)
  • Porter/bellhop
  • Secured parking
  • Free self parking
  • Dry cleaning/laundry service
  • Free WiFi
  • Pool sun loungers
  • Smoke-free property
  • Number of coffee shops/cafes - 1
  • Safe-deposit box at front desk
  • Spa services on site
  • Number of meeting rooms - 10
  • Luggage storage
  • Breakfast available (surcharge)
  • Number of restaurants - 4
  • Concierge services
  • Banquet hall
  • Reception hall
  • Laundry facilities
  • Total number of rooms - 178
  • Wedding services

Family Friendly Amenities

  • Number of indoor pools - 1
  • Free WiFi
  • Laundry facilities

Internet

Available in some public areas: Free WiFi

Languages Spoken

  • English
  • Chinese (Mandarin)

Parking

Free self parking

Room Amenities

Mandarin Oriental, Shenzhen offers 178 air-conditioned accommodations with minibars and safes. Beds feature premium bedding. A pillow menu is available. Flat-screen televisions come with digital channels. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and designer toiletries. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

  • Air conditioning
  • Television
  • Minibar
  • Coffee/tea maker
  • Daily housekeeping
  • Phone
  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Iron/ironing board
  • In-room safe
  • Designer toiletries
  • Desk
  • Premium bedding
  • Soundproofed rooms
  • Turndown service
  • Free bottled water
  • Blackout drapes/curtains
  • Slippers
  • Separate bathtub and shower
  • Digital TV service
  • Flat-panel TV
  • Pillow menu
  • TV size: 55
  • Electric kettle
  • Towels provided
  • Bedsheets provided
  • Number of beds 1
  • Housekeeping on request
  • Free tea bags/instant coffee
  • Electrical adapters/chargers
  • Laptop-friendly workspace
  • Wardrobe or closet
  • Change of towels (on request)
  • Change of bed sheets (on request)
  • Desk chair

Where to Eat

Self-serve breakfasts are available for a surcharge and are served each morning.

The Bay by Chef Fei 东湾 - This restaurant specializes in Chinese cuisine and serves lunch and dinner.

TAPAS 77 - This restaurant specializes in Spanish cuisine and serves dinner only. Open daily.

RIN 一目 - This restaurant specializes in Japanese cuisine and serves dinner only. Open daily.

OPUS 388 - This restaurant specializes in French cuisine and serves dinner only. Open daily.

Bazaar 叁餐 - This restaurant specializes in Asian cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available. Open daily.

Nearby Things to Do

Recreational amenities at the hotel include an indoor pool and a fitness center.

Spa Services

The Spa at Mandarin Oriental Shenzhen has 7 treatment rooms. Services include massages. The spa is open daily.

  • Number of treatment rooms 7
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk

Hotel Policies

Check-in

Check-in time starts at 3:00 PM

Check-in time ends at noon

Minimum check-in age is: 18

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets or service animals allowed

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, mobile payments, and cash

Mobile payment options include: Alipay

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards, cash, mobile payments, and Alipay.

Mobile payments

Alipay

UnionPay

Property does not offer onsite COVID-19 testing

Property does not require health documentation at check-in

Staff temperature checks are not conducted regularly

Temperature checks are not available to guests

Masks are not compulsory at the property

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly-touched surfaces are cleaned with disinfectant

Reservation might be required for some facilities onsite

Property confirms they are implementing guest safety measures

Property is cleaned with disinfectant

Staff does not wear personal protective equipment

Protective clothing is not available to guests

Guests are provided with free hand sanitizer

Staffed front desk

No rollaway/extra beds available

No cribs (infant beds) available

Property confirms they are implementing enhanced cleaning measures

Service animals not allowed

Debit cards

Fees

Optional extras

  • Fee for self-serve breakfast: approximately CNY 308 for adults and CNY 154 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • Mandarin Oriental Shenzhen
  • Mandarin Oriental, Shenzhen Hotel
  • Mandarin Oriental, Shenzhen Shenzhen
  • Mandarin Oriental, Shenzhen Hotel Shenzhen

We should mention

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

No pets and no service animals are allowed at this property.

National Rating

For the benefit of our customers, we have provided a rating based on our rating system.

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