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Kempinski Hotel Shenzhen China

Star Rating
5 out of 5
Photo gallery

Reviews

4.1 / 5Very Good
292 reviews

Amenities

  • Pool
  • Free WiFi
  • Free Parking
  • Air Conditioning

Map

What's nearby

  • Popular Location
    Shenzhen University
    4 min drive
  • Popular Location
    Window of the World
    6 min drive
  • Popular Location
    Happy Valley
    15 min drive
  • Airport
    Shenzhen (SZX-Shenzhen Intl.)
    25 min drive

Choose dates to view prices

Book online or call:

1-844-709-7928
  • Deluxe Room, 2 Twin Beds

    Room Amenities

    • Sleeps 2
    • 2 Twin Beds
    More details
  • Deluxe Room, 1 King Bed

    Room Amenities

    • Sleeps 2
    • 1 King Bed
    More details
  • Deluxe Room, 2 Twin Beds (Grand)

    Room Amenities

    • Sleeps 2
    • 2 Twin Beds
    More details
  • Deluxe Room, 1 King Bed (Grand)

    Room Amenities

    • Sleeps 2
    • 1 King Bed
    More details
  • Premium Room, 2 Twin Beds

    Room Amenities

    • Sleeps 2
    • 2 Twin Beds
    More details
  • Premium Room, 1 King Bed

    Room Amenities

    • Sleeps 2
    • 1 King Bed
    More details
  • Deluxe Room, 1 King Bed (Executive)

    Room Amenities

    • Sleeps 2
    • 1 King Bed
    More details
  • Deluxe Suite

    Room Amenities

    • Sleeps 3
    • 1 King Bed
    More details
  • Executive Suite (Salon)

    Room Amenities

    • Sleeps 3
    • 1 King Bed
    More details

About this area

Shenzhen

In the business district, Kempinski Hotel Shenzhen China is in Shenzhen's Nanshan neighborhood, an area with good shopping. The area's natural beauty can be seen at Happy Coast and Hong Kong Wetland Park, while Window of the World and Splendid China Folk Village are popular area attractions. Happy Valley and Shenzhen Safari Park are not to be missed. Our guests appreciate the hotel's convenience to public transportation: Houhai Station is 5 minutes by foot.

What's nearby

  • Popular Location
    Shenzhen University - 4 min drive
  • Popular Location
    Window of the World - 6 min drive
  • Popular Location
    Shekou Ferry Terminal - 7 min drive
  • Popular Location
    Splendid China Folk Village - 9 min drive
  • Popular Location
    Happy Valley - 15 min drive

Getting around

  • Houhai Station - 5 min walk
  • Hong Kong Lok Ma Chau Station - 11 min drive
  • Shenzhen (SZX-Shenzhen Intl.) - 25 min drive

Restaurants

  • Seasons Restaurant – Serves breakfast, lunch, and dinner.
  • Hai Tao Restaurant – Restaurant. Serves lunch and dinner.

About this property

Kempinski Hotel Shenzhen China

Luxury hotel connected to a shopping center in Shenzhen with restaurant
This smoke-free hotel features a restaurant, an indoor pool, and a health club. WiFi in public areas is free. Other amenities include a bar/lounge, a sauna, and coffee/tea in a common area. All 384 shared rooms provide free WiFi, free wired Internet, and 24-hour room service. Thoughtful touches include bathrobes and slippers, and guests will also find lanais and TVs.
Kempinski Hotel Shenzhen China offers 384 shared accommodations with air conditioning, minibars, and safes. Rooms open to lanais. Each accommodation is individually decorated. This Shenzhen hotel provides complimentary wired and wireless Internet access.
Bathrooms include shower/tub combinations with rainfall showerheads, bathrobes, slippers, and hair dryers. Business-friendly amenities include desks and complimentary newspapers; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested.
In addition to an indoor pool, Kempinski Hotel Shenzhen China provides a health club and a sauna. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.
Business amenities at this 5-star property consist of a business center, limo/town car service, and a meeting room. This luxury hotel also offers tour/ticket assistance, coffee/tea in a common area, and concierge services. For a surcharge, an airport shuttle (available 24 hours) is offered to guests.
Kempinski Hotel Shenzhen China is a smoke-free property.
Recreational amenities at the hotel include an indoor pool, a health club, and a sauna.

Policies

Check-in

Check-in available 24 hours
Express check-in

Special check-in instructions

24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to make arrangements.

Check-out

Check-out before noon
Express check-out

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pets

  • Pets not allowed

Property payment types

American Express
Diners Club
JCB International
Mastercard
Visa

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: CNY 219.21 per person (approximately)
  • Airport shuttle fee: CNY 750 per vehicle (one-way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

We should mention

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Property is also known as

  • Kempinski Hotel Shenzhen China
  • Kempinski Shenzhen China
  • Shenzhen Kempinski Hotel
  • Kempinski Shenzhen China
  • Kempinski Hotel Shenzhen China Hotel
  • Kempinski Hotel Shenzhen China Shenzhen
  • Kempinski Hotel Shenzhen China Hotel Shenzhen

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily: CNY 219.21 per person
  • 1 restaurant
  • 1 bar
  • 24-hour room service
  • Coffee/tea in common area(s)

Things to do

  • Health club
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Dry cleaning service
  • Indoor pool
  • Laundry facilities

Conveniences

  • ATM/banking services
  • Ballroom
  • Elevator
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • Chinese
  • English
  • German

Business services

  • 1 meeting room
  • Business center

Spa

  • Massage/treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains

Bathroom

  • Bathrobes
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower/tub combination
  • Soap
  • Toilet paper

Entertainment

  • Cable/satellite channels
  • TV

Food and drink

  • Free bottled water
  • Minibar

Outdoor space

  • Lanai

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Free newspapers
  • Individually decorated
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Safe
  • Shared accommodations
  • Slippers

Nearby things to do

Where to eat

  • Seasons Restaurant – Serves breakfast, lunch, and dinner.
  • Hai Tao Restaurant – Restaurant. Serves lunch and dinner.
4.1

Very Good

5 - Excellent
123
4 - Good
107
3 - Okay
40
2 - Mediocre
16
1 - Poor
6
4.2
Cleanliness
4.1
Service and Staff
4.4
Amenities
4.1
Property condition

4/5 Good

  • Liked: Cleanliness, property conditions & facilities

Excellent location and good facilities. But the room was not big, I stayed in one room with king bed, I needed more space for my luggages. Also the staff made mistakes about price when I checked out, worked well in the end with no apology.

Stayed 4 nights in Nov 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I stay at the hotel regularly and it is always a fantastic experience. Rooms are nice, staff is friendly and food is great. I particularly like the central location with easy access to the metro. It is my go to hotel while in Shenzhen.

Stayed 6 nights in Jul 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Gorgeous lobby, lift are attractive. A lot of foods in morning is also nice. Of course helpfully and kind staff are nice.

Stayed 4 nights in Jun 2019

4/5 Good

  • Liked: Cleanliness, property conditions & facilities, room comfort

Stayed 3 nights in Mar 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel is beautifully. Staff exceptional. Food and dining were wonderful . Swimming pool excellent . Gym equipment little outdated . My room was a little noisy I could hear voices at night that was the only downside other than that an exceptional hotel

Stayed 2 nights in Mar 2019

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