Grand Hyatt Shenzhen

5.0 star property

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Photo gallery for Grand Hyatt Shenzhen

A high-rise hotel with a modern design, a prominent Louis Vuitton store, and a busy intersection nearby.
Lobby lounge
Suite (Chairman) | Down comforters, minibar, in-room safe, individually decorated
Outdoor pool, sun loungers
Body treatments, hydrotherapy, aromatherapy, body wraps, body scrubs

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
The current price is $146
$136 nightly
$146 total
Total with taxes and fees
Jun 14 - Jun 15

Explore the area

View in a map
1881 Baoan Nan Road, Luohu District, Shenzhen, Guangdong, 518000
  • Place, The MixC Shopping Mall
    ‪6 min walk‬
  • Place, Dongmen Pedestrian Street
    ‪18 min walk‬
  • Place, Luohu Port
    ‪5 min drive‬
  • Airport, Shenzhen (SZX-Shenzhen Intl.)
    ‪28 min drive‬

Room options

1 King Bed Club Access

  • 495 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

1 King Bed Club Access Deluxe

  • 495 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

1 King Bed Deluxe

10.0 out of 10
Exceptional
(2 reviews)
  • 646 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

Grand Suite, 1 King Bed

  • 700 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

1 King Bed

9.0 out of 10
Wonderful
(6 reviews)
  • 495 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

2 Twin Beds

8.0 out of 10
Very good
(2 reviews)
  • 495 sq ft
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

Apartment, 1 Bedroom (1 King Bed, Club Access)

  • 969 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

2 Twin Beds Club Access

  • 495 sq ft
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

Executive Suite, 1 King Bed

  • 861 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

Premier Suite, 1 King Bed

  • 1399 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

2 Twin Beds, High Floor

9.6 out of 10
Exceptional
(4 reviews)
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

1 King Bed, High Floor

9.6 out of 10
Exceptional
(4 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

Apartment, 2 Bedrooms

  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds
  • Free WiFi

Suite (Chairman)

  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds
  • Free WiFi

Presidential Suite

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

Similar properties

About the neighborhood

Shenzhen

Located in Shenzhen (Luohu), Grand Hyatt Shenzhen is within a 5-minute drive of The MixC Shopping Mall and Dongmen Pedestrian Street. .This luxury hotel is 1.1 mi (1.8 km) from Luohu Port and 1.6 mi (2.5 km) from Huaqiangbei.

What's nearby

  • The MixC Shopping Mall - 6 min walk - 0.4 miles
  • Shenzhen Museum - 13 min walk - 0.7 miles
  • Luohu Commercial City - 16 min walk - 0.9 miles
  • Dongmen Pedestrian Street - 18 min walk - 1.0 mile
  • Luohu Port - 5 min drive - 1.1 miles

Getting around

  • Ludancun Station - 6 min walk
  • Shenzhen Station - 17 min walk
  • Shenzhen Intl. Airport (SZX) - 37 min drive

Restaurants

  • ‪尚连越泰料理 LIAN - ‬3 min walk
  • ‪The Grand Club - ‬6 min walk
  • ‪Blue Bottle Coffee - ‬4 min walk
  • ‪蓉悦川菜 Rong Yue Sichuan Cuisine Restaurant - ‬3 min walk
  • ‪The Show Kitchen - ‬4 min walk

About this property

Grand Hyatt Shenzhen

Grand Hyatt Shenzhen offers 471 air-conditioned accommodations with minibars and safes. Each accommodation is individually decorated. Beds feature down comforters. A pillow menu is available. 40-inch LED televisions come with cable channels. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool, a steam room, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 13 treatment rooms. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is open daily.
Make yourself at home in one of the 471 individually decorated guestrooms, featuring iPod docking stations and minibars. Wired and wireless internet access is complimentary, while 40-inch LED televisions with cable programming provide entertainment. Private bathrooms with separate bathtubs and showers feature hair dryers and bathrobes. Conveniences include phones, as well as safes and desks.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including an outdoor pool, a steam room, and a fitness center. This hotel also features complimentary wireless internet access, concierge services, and wedding services.
Grab a bite at China Lodge, one of the hotel's 6 restaurants, or stay in and take advantage of the 24-hour room service. Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.
Featured amenities include complimentary wired internet access, a business center, and complimentary newspapers in the lobby. Planning an event in Shenzhen? This hotel has 29805 square feet (2769 square meters) of space consisting of conference space and 13 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
China Lodge - This restaurant serves lunch and dinner.
The Lounge - Onsite lobby lounge. Open daily.
The Show Kitchen - This buffet restaurant serves breakfast, lunch, and dinner. Open daily.
Sugar Box - This coffee shop serves lunch and dinner. Open daily.
La Terrazza - This restaurant serves brunch, lunch, and dinner. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: CNY 218 per person
  • 6 restaurants
  • Couples/private dining

Restaurants on site

  • China Lodge
  • La Terrazza
  • Sugar Box
  • The Lounge
  • The Show Kitchen

Things to do

  • Designer stores
  • Full-service spa
  • Gym
  • Outdoor pool
  • Shopping mall
  • Steam room
  • Yoga classes

Family friendly

  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 13 meeting rooms
  • 29,805 square feet of conference space
  • Business center

Outdoors

  • Pool loungers

Full-service spa

  • 13 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator (40 inch wide door)
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (30 inches high)
  • Wheelchair-width doorways

More

  • 1 building
  • 38 floors
  • Banquet hall
  • Built in 2009
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Free crib
  • Pillow menu

Bathroom

  • Bathrobes
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 40-inch LED TV with cable channels
  • iPod dock

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Individual decor
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately CNY 218 per person
  • Airport shuttle fee: CNY 700 per vehicle (one-way)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property requires guests to wear swimming caps while in the pool.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

Grand Hyatt Shenzhen
Grand Hyatt Shenzhen Hotel
Shenzhen Grand Hyatt
Grand Hyatt Shenzhen Hotel Shenzhen
Grand Hyatt Shenzhen Hotel
Grand Hyatt Shenzhen Shenzhen
Grand Hyatt Shenzhen Hotel Shenzhen

Grand Hyatt Shenzhen Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 406 out of 619 reviews
Rating 8 - Good. 153 out of 619 reviews
Rating 6 - Okay. 35 out of 619 reviews
Rating 4 - Poor. 12 out of 619 reviews
Rating 2 - Terrible. 13 out of 619 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Ying Chiu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location
Stayed 1 night in Feb 2026
Verified

8/10 Good

Xie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very attentive staffs who were very helpful during our stay.
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Sheila

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was huge with a nice view of the mall next door and the downtown area. Service was great. Easy access to everywhere.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Marco

Liked: Cleanliness, staff & service, amenities
Excellent stay …. again and again.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

NIKOLAI

Liked: Cleanliness, amenities, property conditions & facilities
Everything was good
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful hotel, with excellent staff. Mixc is right outside, which has a large supermarket, and the hotel is close to several metro stations.
Stayed 6 nights in Nov 2025
Verified

10/10 Excellent

warren

Liked: Cleanliness, amenities, property conditions & facilities
Great Hotel close to great shopping best area
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

Si Xin

Liked: Cleanliness, staff & service, amenities
The room is spacious and clean. The staff are friendly.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a very good spot to stay.
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

SURAJ

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property, had a wonderful 4 nights!
Stayed 4 nights in Nov 2023
Verified

10/10 Excellent

Roman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect hotel

A fantastic business hotel in close proximity to restaurants and shopping mall.... great views !
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Arlene

Liked: Cleanliness, amenities, property conditions & facilities
clean and spacious room. prompt room service. attentive front desk personnel as well as the concierge staff located at 1/F.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

mauricio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always the best choice! Much better than Ritz Carlton or Fiur seasons! Location is excelent, best service!!!!
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities
Everything is perfect as expected. I particularly like the location which is conveniently situated in the centre of Lohou.
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

cynthia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room are clean
Stayed 3 nights in Dec 2025
Verified

8/10 Good

Chin Kiang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The reception staff was extremely helpful, very courteous and professional.. kudos to her..
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

FERDI

Liked: Cleanliness, staff & service, property conditions & facilities
Great Hotel
Stayed 1 night in Dec 2023
Verified

10/10 Excellent

Joelle

Liked: Cleanliness, property conditions & facilities
Staff are very helpful, room in great condition and accessible location
Stayed 4 nights in Dec 2024
Verified

10/10 Excellent

Huanshi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the classic Chinese styled room layout. Staff were very friendly and helpful. Excellent stay overall.
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Delphine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful place and beautifully designed.
Stayed 1 night in Mar 2024
Verified

10/10 Excellent

Rachel

Liked: Staff & service, amenities, property conditions & facilities
Very goofd location, close to border and the hotel staff is very friendly and helpful
Stayed 1 night in Mar 2023
Verified

8/10 Good

Yew Meng

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is link with Mix C mall
Stayed 3 nights in Sep 2025
Verified

8/10 Good

John

Liked: Cleanliness, staff & service, amenities
As a business traveller the check in process was efficient, the room is a good size including desk facilities. The hairdryer was a good size and powerful enough. My room included club breakfast which had enough options. The full breakfast on level 2 has a lot more options but I was happy with the offering on the club floor.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Elizabeth

Liked: Cleanliness, property conditions & facilities
Hotel is a newer hotel. Room was spacious and clean. Staffs are polite and helpful. Location is great, connects to an indoor mall which is very helpful when hot weather that you don’t want to be out under the sun.
Stayed 3 nights in Oct 2025
Verified

8/10 Good

Marco

Liked: Cleanliness, staff & service, amenities
Room was as usual.
Stayed 2 nights in Dec 2025