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Four Points by Sheraton Shenzhen

4.0 star property

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Photo gallery for Four Points by Sheraton Shenzhen

View from property
In-room safe, desk, laptop workspace, blackout drapes
Outdoor pool, open 6:00 AM to 10:00 PM, pool umbrellas
2 restaurants; breakfast, lunch, dinner, and brunch served
Lobby

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
The current price is $90
$84 nightly
$90 total
Total with taxes and fees
Jun 19 - Jun 20

Explore the area

View in a map
5 Guihua Road, Futian Free Trade Zone, Shenzhen, Guangdong, 518038
  • Place, Huanggang Park
    ‪2 min walk‬
  • Place, Huanggang Border Crossing
    ‪1 min drive‬
  • Place, Shenzhen Convention and Exhibition Center
    ‪1 min drive‬
  • Airport, Shenzhen (SZX-Shenzhen Intl.)
    ‪22 min drive‬

Room options

View all photos for Superior Room, 1 Queen Bed

Superior Room, 1 Queen Bed | In-room safe, desk, laptop workspace, blackout drapes

Superior Room, 1 Queen Bed

10.0 out of 10
Exceptional
(1 review)
  • Mountain view
  • 226 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | In-room safe, desk, laptop workspace, blackout drapes

Superior Room, 1 King Bed

8.4 out of 10
Very good
(5 reviews)
  • Mountain view
  • 226 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Superior Room, 2 Double Beds

Superior Room, 2 Double Beds | In-room safe, desk, laptop workspace, blackout drapes

Superior Room, 2 Double Beds

7.0 out of 10
Good
(4 reviews)
  • Mountain view
  • 226 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds
  • Free WiFi

View all photos for Room, 1 King Bed

In-room safe, desk, laptop workspace, blackout drapes

Room, 1 King Bed

  • Mountain view
  • 285 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 2 Double Beds

Room, 2 Double Beds | In-room safe, desk, laptop workspace, blackout drapes

Room, 2 Double Beds

10.0 out of 10
Exceptional
(1 review)
  • Mountain view
  • 323 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds
  • Free WiFi

View all photos for Executive Room, 1 King Bed

In-room safe, desk, laptop workspace, blackout drapes

Executive Room, 1 King Bed

  • Mountain view
  • 285 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Superior Suite, 1 Bedroom

Superior Suite, 1 Bedroom | In-room safe, desk, laptop workspace, blackout drapes

Superior Suite, 1 Bedroom

  • Mountain view
  • 581 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Living area | 40-inch LCD TV with satellite channels, TV

Suite, 1 Bedroom

  • Mountain view
  • 700 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Premium Room, 1 Queen Bed

Premium Room, 1 Queen Bed | In-room safe, desk, laptop workspace, blackout drapes

Premium Room, 1 Queen Bed

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Premium Room, 2 Double Beds

Premium Room, 2 Double Beds | In-room safe, desk, laptop workspace, blackout drapes

Premium Room, 2 Double Beds

  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds
  • Free WiFi

Similar properties

Exterior
Hilton Shenzhen Futian
Futian
  • Pool
  • Spa
  • Restaurant
  • Air conditioning
4.2 out of 5, Very Good, 626 reviews
$116 nightly
The price is $122
Jun 21 - Jun 22
Total with taxes and fees
Hilton Shenzhen Futian

About the neighborhood

Shenzhen

A stay at Four Points by Sheraton Shenzhen places you in the heart of Shenzhen, within a 5-minute drive of Shenzhen Convention and Exhibition Center and Coco Park Shopping Center. .This hotel is 3.1 mi (5.1 km) from Huaqiangbei and 5.2 mi (8.4 km) from Splendid China Folk Village.

What's nearby

  • Huanggang Park - 2 min walk - 0.1 miles
  • Shenzhen River - 6 min walk - 0.4 miles
  • Huanggang Border Crossing - 1 min drive - 0.9 miles
  • Shenzhen Convention and Exhibition Center - 1 min drive - 1.1 miles
  • Free Sky Observation Deck - 3 min drive - 1.8 miles

Getting around

  • Futian Checkpoint Station - 10 min walk
  • Hong Kong Lok Ma Chau Station - 14 min walk
  • Hong Kong International Airport (HKG) - 46 min drive

Restaurants

  • ‪The Grill & Bar - ‬1 min walk
  • ‪Taste Café - ‬1 min walk
  • ‪McDonald’s (麦当劳) - ‬12 min walk
  • ‪Jinxiu Noodle Soup - ‬7 min walk
  • ‪水围村夜市 - ‬2 min drive

About this property

Four Points by Sheraton Shenzhen

Four Points by Sheraton Shenzhen offers 438 air-conditioned accommodations with laptop-compatible safes and complimentary bottled water. A pillow menu is available. 40-inch LCD televisions come with satellite channels. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered daily and change of bedsheets can be requested. Housekeeping is provided on request.

An outdoor pool and a children's pool are on site. Other recreational amenities include a health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 438 air-conditioned rooms featuring LCD televisions. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.
Be sure to enjoy recreational amenities including a health club and an outdoor pool. This hotel also features complimentary wireless internet access, concierge services, and a hair salon.
Enjoy Asian cuisine at Taste, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.
Featured amenities include a computer station, express check-out, and dry cleaning/laundry services. Planning an event in Shenzhen? This hotel has 5651 square feet (525 square meters) of space consisting of a conference center and 14 meeting rooms. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Taste - This buffet restaurant specializes in Asian cuisine and serves breakfast and dinner.
China Spice - This fine-dining restaurant specializes in Chinese cuisine and serves brunch, lunch, and dinner. Open daily.
The Lounge - Onsite bar. Open select days.
Late night fare is available from 24-hour room service.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Self parking on site (CNY 35 per day; includes in/out privileges)
  • Onsite parking options include a garage

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: CNY 208 for adults and CNY 104 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Couples/private dining

Restaurants on site

  • China Spice
  • Taste
  • The Lounge

Things to do

  • Children's pool
  • Fitness classes
  • Health club
  • Outdoor pool
  • TV in common areas
  • Yoga classes

Family friendly

  • Children's pool
  • Laundry facilities
  • Lifeguards on site
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Wedding services

Business services

  • 14 meeting rooms
  • Computer station
  • Conference center (5,651 square feet of space)

Outdoors

  • Garden
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (59 inch wide door)
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 2 buildings
  • 28 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2004
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • Lifeguards
  • No plastic coffee stirrers
  • Reception hall
  • Rooftop garden
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch LCD TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: noon
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CNY 233.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately CNY 208 for adults and CNY 104 for children
  • Self parking fee: CNY 35 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CNY 233.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: Alipay and WeChat Pay
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and outdoor lighting
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

The seasonal pool will be open from January to December
Pool access available from 6:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
A car is recommended for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

Four Points Shenzhen
Four Points Sheraton Hotel Shenzhen
Four Points Sheraton Shenzhen
Shenzhen Four Points
Shenzhen Four Points Sheraton
Shenzhen Sheraton Four Points
Sheraton Four Points Shenzhen
4 Points By Sheraton Shenzhen
Four Points By Sheraton Shenzhen Hotel Shenzhen
Four Points Sheraton Shenzhen Hotel
Four Points by Sheraton Shenzhen Hotel
Four Points by Sheraton Shenzhen Shenzhen
Four Points by Sheraton Shenzhen Hotel Shenzhen

Four Points by Sheraton Shenzhen Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 222 out of 621 reviews
Rating 8 - Good. 270 out of 621 reviews
Rating 6 - Okay. 88 out of 621 reviews
Rating 4 - Poor. 26 out of 621 reviews
Rating 2 - Terrible. 15 out of 621 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

GAUTAM

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Its a great hotel to stay in.. definitely recommended
Stayed 2 nights in Oct 2025
Verified

8/10 Good

Lydia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes
Stayed 5 nights in Mar 2026
Verified

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good restaurants there
Stayed 4 nights in Oct 2023
Verified

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good for a business trip
Stayed 3 nights in Jan 2025
Verified

10/10 Excellent

Naotoshi

Liked: Cleanliness, amenities, property conditions & facilities
Good
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Joel

Liked: Amenities
Great experience! The staff are amiable,the room is clean the over all facility is presentable and it’s near Hongkong Border. We are satisfied with our stay.
Stayed 3 nights in May 2025
Verified

10/10 Excellent

Vassily

Liked: Amenities
Comfortable
Stayed 1 night in Sep 2025
Verified

8/10 Good

CHAUYU

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room is old but comfortable
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel property location are safe, quiet and shuttle bus to transit station. Very nice breakfast if you purchase with your reservation
Stayed 2 nights in May 2024
Verified

4/10 Poor

Harkaran

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel room was not very clean with stain on sheets carpets and curtains. The bathroom fixtures were loose and the hotel overall is in need of a refurb. The room also had a smell of tobacco. Breakfast was good, lots of choice.
Stayed 3 nights in Oct 2025
Verified

8/10 Good

Ellen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place us a bit old but location is good for keeping luggage after check out then sight seeing around and take back belongings before travel back to Hong Kong
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

Emanuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Late checkout available.
Stayed 1 night in Feb 2025
Verified

6/10 Okay

Weiyao

Liked: Staff & service, amenities
Disliked: Property conditions & facilities
room is OK
Stayed 1 night in Jul 2025
Verified

6/10 Okay

I Man

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Too old, especially bathroom needs to have renovation.
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Yee Fatt

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service
Stayed 4 nights in Nov 2024
Verified

10/10 Excellent

EE LING

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 2 nights in Mar 2024
Verified

6/10 Okay

Srujan Babu

Liked: Staff & service
Not a good variety of restaurants in the area, very limited to local Chinese foods only
Stayed 3 nights in Jul 2025
Verified

4/10 Poor

John

Liked: Staff & service
Disliked: Property conditions & facilities
Older property. Needs real renovation. Very nice staff. They sort of speak English, but really try to be helpful.
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Nandita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall Good
Stayed 1 night in Sep 2024
Verified

8/10 Good

Ka Tai

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nthy special
Stayed 1 night in Dec 2024
Verified

6/10 Okay

Hsiao Fen

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The room was in poor condition, with heavy smoke smell coming from the air conditioner. It was so bad that I had to wear a mask just to sleep
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

GURUPRASADJEEVAN

Liked: Staff & service, property conditions & facilities, room comfort
Close to city down town and Free trade zone, location is very ideal. People eround are very friendly and many were eager to help even when they knew little English. Front office was very helpful and communication in English was comforting.
Stayed 5 nights in May 2024
Verified

6/10 Okay

Wai Man Iris

Liked: Staff & service, room comfort
Shuttle bus schedule on every 1 hr to boarder. It's better to run it more frequently. Hotel is a bit old but comfortable. Good of buffet breakfast, quite a lot of choices.
Stayed 1 night in Sep 2024
Verified

6/10 Okay

Pansy

Liked: Cleanliness, staff & service, property conditions & facilities
A bit far away from subway.
Stayed 2 nights in Oct 2024
Verified

8/10 Good

CHUN

Liked: Cleanliness, staff & service, property conditions & facilities
OK
Stayed 1 night in Jun 2023