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Four Points by Sheraton Shenzhen

Star Rating
4 out of 5

Information

Reviews

4.1 / 5Very Good
417 reviews

Amenities

  • Pool
  • Free WiFi
  • Air Conditioning
  • Spa

Map

What's nearby

  • Popular Location
    Shenzhen Convention and Exhibition Center
    4 min drive
  • Popular Location
    Coco Park
    4 min drive
  • Popular Location
    Huanggang Border Crossing
    5 min drive
  • Airport
    Hong Kong (HKG-Hong Kong Intl.)
    35 min drive

Choose dates to view prices

Book online or call:

1-844-709-7928
  • Superior Room, Guest room, 2 Double

    Room Amenities

    • Mountain view
    • Sleeps 2
    • 2 Double Beds
    More details
  • Superior Room, Guest room, 1 King

    Room Amenities

    • Mountain view
    • Sleeps 2
    • 1 King Bed
    More details
  • Superior Room, 1 Queen Bed

    Room Amenities

    • Mountain view
    • Sleeps 2
    • 1 Queen Bed
    More details
  • Deluxe Room, Guest room, 2 Double

    Room Amenities

    • Mountain view
    • Sleeps 3
    • 2 Double Beds
    More details
  • Deluxe Room, Guest room, 1 King

    Room Amenities

    • Mountain view
    • Sleeps 3
    • 1 King Bed
    More details
  • Executive Room, Executive level, Guest room, 1 King

    Room Amenities

    • Mountain view
    • Sleeps 3
    • 1 King Bed
    More details
  • Superior Suite, Executive lounge access, Junior Suite

    Room Amenities

    • Mountain view
    • Sleeps 3
    • 1 King Bed
    More details
  • Deluxe Suite, Executive lounge access, 1 Bedroom Suite

    Room Amenities

    • Mountain view
    • Sleeps 3
    • 1 King Bed
    More details

About this area

Shenzhen

Located in Shenzhen's Futian neighborhood, Four Points by Sheraton Shenzhen is in the city center and near a metro station. Hong Kong Golf Club and Hong Kong Wetland Park are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Coco Park and Huaqiangbei. Splendid China Folk Village and Window of the World are not to be missed.

What's nearby

  • Popular Location
    Happy Coast - 17 min walk
  • Popular Location
    Shenzhen Convention and Exhibition Center - 4 min drive
  • Popular Location
    Coco Park - 4 min drive
  • Popular Location
    Huanggang Border Crossing - 5 min drive
  • Popular Location
    Huaqiangbei - 10 min drive

Getting around

  • Futian Checkpoint Station - 10 min walk
  • Hong Kong Lok Ma Chau Station - 13 min walk
  • Hong Kong (HKG-Hong Kong Intl.) - 35 min drive

Restaurants

  • Taste – Serves breakfast, brunch, and lunch daily.
  • China Spice – Fine-dining restaurant offering Chinese cuisine. Serves brunch, lunch, and dinner daily.
  • Grill and Bar – Gastropub. Serves dinner daily.
  • The Lounge – Café. Open daily.

About this property

Four Points by Sheraton Shenzhen

4-star Shenzhen hotel in Futian, near Coco Park
Along with 5 restaurants, this hotel has a full-service spa and an outdoor pool. Free WiFi in public areas, a free area shuttle, and a free shopping center shuttle are also provided. Additionally, a health club, a bar/lounge, and a coffee shop/café are onsite. All 438 rooms provide free WiFi and free wired Internet, LCD TVs with satellite channels, and conveniences like refrigerators and coffee makers. Other amenities available to guests include 24-hour room service, minibars, and rainfall showerheads.
Four Points by Sheraton Shenzhen offers 438 air-conditioned accommodations with minibars and laptop-compatible safes. A pillow menu is available. 40-inch LCD televisions come with satellite channels. Refrigerators and coffee/tea makers are provided. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries.
Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is provided daily.
In addition to a full-service spa, Four Points by Sheraton Shenzhen features an outdoor pool and a health club. Dining is available at one of the hotel's 5 restaurants and guests can grab coffee at the coffee shop/café. The property also has a grocery/convenience store. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.
Event facilities measuring 12917 square feet (1200 square meters) include a conference center. This business-friendly hotel also offers spa services, tour/ticket assistance, and multilingual staff. An area shuttle, a train station pick-up service, and a train station drop-off service are complimentary for guests. Parking is available onsite for a surcharge.
Four Points by Sheraton Shenzhen has designated areas for smoking.
Recreational amenities at the hotel include an outdoor pool and a health club.
The recreational activities listed below are available either on site or nearby; fees may apply.
The onsite spa has 9 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and thalassotherapy.

Policies

Check-in

Check-in between 3 PM - midnight
Early check-in subject to availability
Express check-in
Minimum check-in age - 18

Special check-in instructions

24-hour airport shuttle service is available on request. Train station shuttle service is available at scheduled times from 8:00 AM to 6:00 PM. Fees may apply. Contact the property in advance to make arrangements.

Check-out

Check-out before noon
Late check-out subject to availability
Express check-out

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pets

  • Pets not allowed

Property payment types

American Express
Diners Club
JCB International
Mastercard
Visa

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: CNY 196 for adults and CNY 149 for children (approximately)
  • Airport shuttle fee: CNY 500.00 per vehicle (one-way)
  • Self parking fee: CNY 35 per night (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    Noise-free guestrooms cannot be guaranteed.

We should mention

This property offers transfers from the train station (surcharges may apply). Guests must contact the property with arrival details 72 hours prior to arrival, using the contact information on the booking confirmation. The seasonal pool will be open from January to December. Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. Only registered guests are allowed in the guestrooms. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Property is also known as

  • Four Points Shenzhen
  • Four Points Sheraton Hotel Shenzhen
  • Four Points Sheraton Shenzhen
  • Shenzhen Four Points
  • Shenzhen Four Points Sheraton
  • Shenzhen Sheraton Four Points
  • Sheraton Four Points Shenzhen
  • 4 Points By Sheraton Shenzhen
  • Four Points By Sheraton Shenzhen Hotel Shenzhen
  • Four Points Sheraton Shenzhen Hotel
  • Four Points by Sheraton Shenzhen Hotel
  • Four Points by Sheraton Shenzhen Shenzhen
  • Four Points by Sheraton Shenzhen Hotel Shenzhen

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking: CNY 35 per night
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request
  • Free area shuttle
  • Free roundtrip train station shuttle from 8:00 AM - 6:00 PM
  • Train station shuttle at scheduled times
  • Free shopping center shuttle

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: CNY 196 for adults and CNY 149 for children
  • 5 restaurants and 1 coffee shop/café
  • 1 bar
  • 24-hour room service
  • Coffee/tea in common area(s)

Things to do

  • Aerobics classes
  • Fitness center
  • Full-service spa
  • Outdoor pool
  • Shopping
  • Yoga classes

Family friendly

  • Children's books
  • Children's games
  • Children's dinnerware
  • Children's toys
  • Dry cleaning service
  • Free area shuttle
  • Grocery/convenience store
  • Laundry facilities
  • Outdoor pool
  • Refrigerator

Conveniences

  • ATM/banking services
  • Ballroom
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand
  • Grocery/convenience store
  • Lockers available

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • Chinese
  • English
  • Japanese
  • Korean

Business services

  • 14 meeting rooms
  • Computer station
  • Conference center (12917 square feet of space)

Outdoors

  • Garden
  • Pool sun loungers

Spa

  • 9 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Hydrotherapy
  • Massages
  • Massage/treatment rooms
  • Thalassotherapy

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available

More

  • Couples dining
  • Designated smoking areas
  • Romance packages available
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Linens
  • Pillow menu

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Towels

Entertainment

  • 40-inch LCD TV
  • Cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Restaurant dining guide
  • Slippers

Nearby things to do

Activities

  • Theme parks

Where to eat

  • Taste – Serves breakfast, brunch, and lunch daily.
  • China Spice – Fine-dining restaurant offering Chinese cuisine. Serves brunch, lunch, and dinner daily.
  • Grill and Bar – Gastropub. Serves dinner daily.
  • The Lounge – Café. Open daily.

Frequently asked questions

4.1

Very Good

5 - Excellent
142
4 - Good
198
3 - Okay
54
2 - Mediocre
17
1 - Poor
6
4.2
Cleanliness
4.1
Service and Staff
3.8
Amenities
4.0
Property condition

4/5 Good

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A Nice Stay.

The room is reasonable in sizes and cleaniness and can see the signs of continuous upkeep. The hotel is located at the border with Hong Kong and a little bit away from shopping areas, and with limited dining places around, but its shuttle service is a plus. Onsite facilities like outdoor pools, indoor hot pools, gym and sauna are great. Helpful staff and breakfast has a lot of choices too.

Stayed 1 night in Aug 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

MR.Lui

Clean , organized,friendly well trained staff

Stayed 1 night in Jul 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Jul 2019

4/5 Good

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

No shops around hotel

Stayed 3 nights in Jun 2019

2/5

  • Disliked: Cleanliness, property conditions & facilities

Old property. Toilet flush don’t work. Bed sheets smell. Carpet old. Pain to go to lobby. Dirt at several places

Stayed 3 nights in Jun 2019

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