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Best Western Premier Shenzhen Felicity Hotel

Star Rating
4 out of 5
Photo gallery

Reviews

3.7 / 5Good
1,507 reviews

Amenities

  • Pool
  • Free WiFi
  • Air Conditioning
  • Restaurant

Map

What's nearby

  • Popular Location
    Luohu Commercial City
    1 min walk
  • Popular Location
    Luohu Port
    7 min walk
  • Popular Location
    Dongmen Pedestrian Street
    3 min drive
  • Airport
    Hong Kong (HKG-Hong Kong Intl.)
    39 min drive

Choose dates to view prices

Book online or call:

1-844-709-7928
  • Superior Room, 1 Queen Bed

    Room Amenities

    • Sleeps 2
    • 1 Queen Bed
    More details
  • Superior Room, 2 Twin Beds

    Room Amenities

    • Sleeps 2
    • 2 Twin Beds
    More details
  • Deluxe Twins Room

    Room Amenities

    • Sleeps 2
    • 2 Twin Beds
    More details
  • Deluxe Queen Room

    Room Amenities

    • Sleeps 2
    • 1 Queen Bed
    More details
  • Standard Room, 1 Queen Bed, Bathtub

    Room Amenities

    • Sleeps 2
    • 1 Queen Bed
    More details
  • Standard Room, 2 Twin Beds, Bathtub

    Room Amenities

    • Sleeps 2
    • 2 Twin Beds
    More details
  • Deluxe Room, 2 Single Beds

    Room Amenities

    • Sleeps 2
    • 2 Twin Beds
    More details
  • Deluxe Room, 1 Queen Bed

    Room Amenities

    • Sleeps 2
    • 1 Queen Bed
    More details
  • Executive Room, 1 Queen Bed

    Room Amenities

    • Sleeps 2
    • 1 Queen Bed
    More details
  • Executive Room, 1 Queen Bed

    Room Amenities

    • Sleeps 2
    • 1 Queen Bed
    More details
  • Superior Suite, 1 Queen Bed

    Room Amenities

    • Sleeps 2
    • 1 Queen Bed
    More details
  • Deluxe Suite, 1 King Bed

    Room Amenities

    • Sleeps 2
    • 1 King Bed
    More details
  • Family Room, Multiple Beds, Non Smoking

    Room Amenities

    • Sleeps 5
    • 1 King Bed and 2 Twin Beds
    More details

About this area

Shenzhen

Located in Shenzhen's Luohu neighborhood, Best Western Premier Shenzhen Felicity Hotel is in the city center and on the riverwalk. Dongmen Pedestrian Street and Huaqiangbei are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Splendid China Folk Village and Window of the World. Happy Valley and Shenzhen Safari Park are also worth visiting.

What's nearby

  • Popular Location
    Luohu Commercial City - 1 min walk
  • Popular Location
    Luohu Port - 7 min walk
  • Popular Location
    Dongmen Pedestrian Street - 3 min drive
  • Popular Location
    Huaqiangbei - 6 min drive
  • Popular Location
    Hong Kong Golf Club - 10 min drive

Getting around

  • Shenzhen Station - 1 min walk
  • Luohu Station - 4 min walk
  • Shenzhen (SZX-Shenzhen Intl.) - 26 min drive

Restaurants

  • Atrium Cafe – Serves breakfast, brunch, and lunch.
  • Lok Moon – Restaurant offering Chinese cuisine. Serves breakfast, lunch, and dinner.

About this property

Best Western Premier Shenzhen Felicity Hotel

4-star central hotel connected to a shopping center in Luohu
3 restaurants, an outdoor pool, and a fitness center are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a bar/lounge, a coffee shop/café, and a conference center are onsite. All 541 rooms feature thoughtful touches like bathrobes and slippers, plus free WiFi, free wired Internet, and TVs with satellite channels. Guests will also find 24-hour room service, minibars, and premium bedding.
Best Western Premier Shenzhen Felicity Hotel offers 541 air-conditioned accommodations with minibars and safes. Beds feature premium bedding. Televisions come with satellite channels and pay movies. Bathrooms include shower/tub combinations, bathrobes, slippers, and complimentary toiletries.
Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is offered daily and in-room massages can be requested.
Best Western Premier Shenzhen Felicity Hotel features an outdoor pool and a fitness center. Dining is available at one of the hotel's 3 restaurants and guests can grab coffee at the coffee shop/café. The property also has a grocery/convenience store. A bar/lounge is on site where guests can unwind with a drink. Wired and wireless Internet access is complimentary.
This 4-star property offers access to a business center, limo/town car service, and a meeting room. This business-friendly hotel also offers tour/ticket assistance, gift shops/newsstands, and a garden. For a surcharge, an airport shuttle (available 24 hours) is offered to guests.
Best Western Premier Shenzhen Felicity Hotel is a smoke-free property.
Recreational amenities at the hotel include an outdoor pool and a fitness center.

Policies

Check-in

Check-in between 2 PM - midnight
Express check-in

Special check-in instructions

24-hour airport shuttle service is available. Fees may apply. Contact the property in advance to get details.

Check-out

Check-out before noon
Express check-out

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CNY 190.0 per night.

Pets

  • Pets not allowed

Property payment types

Diners Club
Mastercard
American Express
Visa

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: CNY 60 per person (approximately)
  • Airport shuttle fee: CNY 350 per vehicle (one way)
  • Rollaway bed fee: CNY 190.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

We should mention

Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

Property is also known as

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Limited parking spaces
  • 24-hour roundtrip airport shuttle (surcharge)
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 7 AM–10 AM: CNY 60 per person
  • 3 restaurants and 1 coffee shop/café
  • 1 bar
  • 24-hour room service

Things to do

  • Fitness center
  • Outdoor pool
  • Shopping

Family friendly

  • Dry cleaning service
  • Grocery/convenience store
  • Laundry facilities
  • Outdoor pool

Conveniences

  • ATM/banking services
  • Ballroom
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand
  • Grocery/convenience store

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • Chinese
  • English

Business services

  • 1 meeting room
  • Business center
  • Conference center

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible parking

More

  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shower/tub combination

Entertainment

  • Pay movies
  • Satellite channels
  • TV

Food and drink

  • Free bottled water
  • Minibar

More

  • Desk
  • Free newspapers
  • In-room massage
  • Phone
  • Safe
  • Slippers

Nearby things to do

Where to eat

  • Atrium Cafe – Serves breakfast, brunch, and lunch.
  • Lok Moon – Restaurant offering Chinese cuisine. Serves breakfast, lunch, and dinner.

Frequently asked questions

5 - Excellent
294
4 - Good
739
3 - Okay
321
2 - Mediocre
99
1 - Poor
54
3.7
Cleanliness
3.7
Service and Staff
3.7
Amenities
3.5
Property condition

4/5 Good

    This traveler didn’t leave comments with their review
    Stayed 1 night in Aug 2019

    2/5

    • Liked: Cleanliness, staff & service, property conditions & facilities

    The hotel is old but quite well maintained, the staff is quite friendly and professional. The hotel has a deposit policy as expected however their enforcement is distasteful and it is common to see guests annoyed by the staff's level of tact. If you ordered a meal and that meal went $1 over your deposit they would interrupt your meal and ask you to leave the table and deal with the front desk or even cancel the room card when your wallet may be in the room. I would strongly suggest that you avoid this hotel because it is unique to this location.

    Stayed 2 nights in Aug 2019

    4/5 Good

      Reasonable price with minimal acceptable cleaness and service. Bit far walking with luggage from Lo Wu train stn and no taxi or transportation willing to go as driving distance too short. Hotel only accept RMB payment

      Stayed 1 night in Aug 2019

      3/5

        The room is old but it’s clean, the price I paid for it is worth otherwise,,the room need more renovations

        Stayed 1 night in Aug 2019

        5/5 Excellent

        • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

        great for value of money

        good location closed to the border. variety choice of breakfast. the room is a bit dark, need more light.

        Stayed 1 night in Aug 2019

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