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Aparthotel

Ascott Raffles City Shenzhen

4.5 star property

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Photo gallery for Ascott Raffles City Shenzhen

3 Bedroom Premier | In-room safe, desk, blackout drapes, soundproofing
Lobby
Indoor pool
3 Bedroom Premier | In-room safe, desk, blackout drapes, soundproofing
1 Bedroom Premier | In-room safe, desk, blackout drapes, soundproofing

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Kitchen
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Laundry
$129
$122 nightly
$129 total
Total with taxes and fees
Apr 6 - Apr 7

Explore the area

View in a map
No 22 Dengliang Road, Nanshan District, Shenzhen, Guangdong, 518054
  • Place, Coastal City
    ‪18 min walk‬
  • Place, Xin'an Nantou Ancient City
    ‪2 min drive‬
  • Place, Shenzhen University
    ‪2 min drive‬
  • Airport, Shenzhen (SZX-Shenzhen Intl.)
    ‪17 min drive‬

Room options

View all photos for Executive Studio

Executive Studio | In-room safe, desk, blackout drapes, soundproofing

Executive Studio

  • 624 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Executive Twin Bed

Studio Executive Twin Bed | In-room safe, desk, blackout drapes, soundproofing

Studio Executive Twin Bed

  • 624 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for 1 Bedroom Executive

In-room safe, desk, blackout drapes, soundproofing

1 Bedroom Executive

  • 861 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for 1 Bedroom Premier

In-room safe, desk, blackout drapes, soundproofing

1 Bedroom Premier

  • 969 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for 2 Bedroom Executive

2 Bedroom Executive | Living room | LCD TV

2 Bedroom Executive

  • 1313 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for 2 Bedroom Premier

2 Bedroom Premier | In-room safe, desk, blackout drapes, soundproofing

2 Bedroom Premier

  • 1464 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for 3 Bedroom Premier

3 Bedroom Premier | In-room safe, desk, blackout drapes, soundproofing

3 Bedroom Premier

  • 1916 sq ft
  • 3 bedrooms
  • Sleeps 6
  • 2 King Beds and 1 Queen Bed

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Exterior
The Oct Harbour, Shenzhen - Marriott Executive Apartments
  • Pool
  • Kids pool
  • Parking included
  • Free WiFi
4.4 out of 5, Excellent, 114 reviews
$159 nightly
The price is $169
Apr 1 - Apr 2
Total with taxes and fees
The Oct Harbour, Shenzhen - Marriott Executive Apartments

About the neighborhood

Shenzhen

Located in Shenzhen (Nanshan), Ascott Raffles City Shenzhen is within a 10-minute drive of Window of the World and Splendid China Folk Village. .This golf aparthotel is 5.7 mi (9.2 km) from Happy Valley and 9.6 mi (15.4 km) from Coco Park Shopping Center.
View more Aparthotels in ShenzhenOpens in a new window

What's nearby

  • Coastal City - 18 min walk - 1.0 mile
  • Xin'an Nantou Ancient City - 2 min drive - 1.1 miles
  • Shenzhen University - 2 min drive - 1.3 miles
  • MixC Shopping Mall - 3 min drive - 1.7 miles
  • Shenzhen Bay - 3 min drive - 1.7 miles

Getting around

  • Xili Railway Station - 8 min drive
  • Nanyou Station - 11 min walk
  • Shenzhen Intl. Airport (SZX) - 34 min drive

Restaurants

  • ‪KFC 肯德基 - ‬3 min walk
  • ‪Pizza Hut 必胜客 - ‬5 min walk
  • ‪Xue Xiangqing Northeastern Chinese Food - ‬7 min walk
  • ‪乐宴老北京铜火锅 - ‬4 min walk
  • ‪大汗碳烤羊腿 - ‬8 min walk

About this property

Ascott Raffles City Shenzhen

Ascott Raffles City Shenzhen offers 182 air-conditioned accommodations with all-in-one washer/dryers and safes. LCD televisions come with cable channels. Accommodations at this 4.5-star aparthotel have kitchens with refrigerators, microwaves, and cookware/dishes/utensils. Bathrooms include showers, slippers, complimentary toiletries, and hair dryers.

This Shenzhen aparthotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the aparthotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 182 air-conditioned rooms featuring kitchens with refrigerators and microwaves. LCD televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include phones, as well as safes and desks.
Enjoy recreational amenities such as an indoor pool and a fitness center. Additional amenities at this aparthotel include complimentary wireless internet access and tour/ticket assistance.
Enjoy a meal at the restaurant, or stay in and take advantage of the aparthotel's room service. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 6:30 AM to 10 AM for a fee.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10 AM.
Ascott Raffles City Shenzhen has a restaurant on site.
Room service is available.

Property amenities

Pool/Spa

  • Indoor pool

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Family friendly

  • Children stay free (see details)
  • Playground

Kitchen

  • Cookware, dishware, and utensils
  • Microwave
  • Refrigerator

Dining

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: CNY 79.50 for adults and CNY 40 for children
  • A bar/lounge
  • A restaurant
  • Room service

Bedrooms

  • Bedsheets provided

Bathroom

  • 1 private bathroom
  • Free toiletries
  • Hair dryer
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with cable channels

Laundry

  • All-in-one washer/dryer
  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Business center
  • Desk
  • Meeting rooms

Comfort

  • Air conditioning

Pets

  • No pets or service animals

Suitability/Accessibility

  • Elevator
  • Smoking not allowed

Services and conveniences

  • 24-hour front desk
  • Blackout drapes
  • Daily housekeeping
  • Free bottled water
  • Iron/ironing board
  • Luggage storage
  • Phone
  • Porter/bellhop
  • Safe
  • Safe at front desk
  • Tour and ticket assistance

Location highlights

  • Connected to a shopping center
  • In a business district
  • Near a metro station

Things to do

  • Golf driving range
  • Gym

Safety features

  • Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • First aid kit
  • Security system
  • Window guards
  • Fire extinguisher

General

  • 182 units
  • Soundproofing

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately CNY 79.5 for adults and CNY 40 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Host has indicated there is a carbon monoxide detector on the property
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards

We should mention

No pets and no service animals are allowed at this property

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

Ascott Raffles City Shenzhen Hotel
Ascott Raffles City Shenzhen
Ascott Raffles City Shenzhen Shenzhen
Ascott Raffles City Shenzhen Aparthotel
Ascott Raffles City Shenzhen Aparthotel Shenzhen

Ascott Raffles City Shenzhen Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 42 out of 74 reviews
Rating 8 - Good. 23 out of 74 reviews
Rating 6 - Okay. 4 out of 74 reviews
Rating 4 - Poor. 3 out of 74 reviews
Rating 2 - Terrible. 2 out of 74 reviews

9.0/10

Cleanliness

7.8/10

Staff & service

9.2/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Muhammad Nasruddin

Traveled with family
Liked: Cleanliness, room comfort
A great hotel next to the Raffles City Mall and also the metro that provides easy access to tourist places in Shenzhen. There is also a delicious halal restaurant located 5 mins away from the hotel that is not shown in google map. We truly enjoyed the comfortable stay.
Halal restaurant opposite the hotel area
Stayed 4 nights in Nov 2025

8/10 Good

CARMEN

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
The room was clean, and the hotel had direct access to the shopping center without to go to the outside entrance.
Stayed 5 nights in Nov 2025

8/10 Good

Helen Mui Leng

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Overall service & location of service apartment
Stayed 3 nights in Nov 2025

10/10 Excellent

Mike Le

Stayed 1 night in Oct 2025

8/10 Good

Shwu Yng

Traveled with family
Liked: Cleanliness, room comfort
Love the proximity to shops and food. However think the pin to the entrance is not accurate and at night the lights are too dimmed as well .
Stayed 3 nights in Oct 2025

10/10 Excellent

Ka Yin

Traveled with group, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Close proximity to major shopping malls and attractions at Nanshan area. Great services and family friendly especially on room choices.
Stayed 1 night in Sep 2025

10/10 Excellent

Qi

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
a hotel that is convinient for long stay. Nice location, with plenty of choices of foods.
Stayed 3 nights in Aug 2025

10/10 Excellent

Stephen

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
what a great place if you need to be in this area
Stayed 1 night in Apr 2025

10/10 Excellent

GAN

Traveled with group
Liked: Cleanliness, room comfort

good value,great location and superb beds

its for a group of 4 and the 2 bedroom suite was spacious, clean and the location of the hotel cannot get any better. highly recommend for an overnight stay at this hotel. the mattress was sooo comfortable all of us had such good rest..
Stayed 1 night in Oct 2024

10/10 Excellent

John

Stayed 1 night in Aug 2024

8/10 Good

Samuel

Business traveler
Liked: Cleanliness, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, room comfort
Stayed 4 nights in Jun 2024

10/10 Excellent

Josue

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
The rooms are nice and spacious. Theres a mall next to it that has direct access with the hotel. The food there is good. Theres also a market to buy snacks.
Stayed 7 nights in Apr 2024

4/10 Poor

Ho Yi

Traveled with group
Disliked: Property conditions & facilities
The room is so small and very old unlike what the photos show on Expedia website (HUGE DIFFERENCE). The bed is so small, like a single bed but not queen size bed. Noisy environment, always traffic jam around the hotel. Very disappointing.
Stayed 2 nights in Mar 2024

10/10 Excellent

Jimmy

Stayed 1 night in Mar 2024

10/10 Excellent

ChoongKiat, Singapore

Business traveler, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Good for business people...
Stayed 7 nights in Mar 2024

10/10 Excellent

Aaron Bob Man

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Great service
Stayed 1 night in Jul 2023

10/10 Excellent

Roberto

Traveled with group
Liked: Cleanliness, room comfort

Staycation with Friends

Myself, my partner and 2 friends spent the night here as a staycation to treat ourselves, hang out and unwind. We had a great a time in the 2 bedroom/2 bathroom apartment. The unit it well clean and equipped with most things you could need. The kitchen is especially well equipped with various glasses, utensils etc. The only in-room improvements I can think of are: 1. a dustpan and broom would have been great for sweeping up some crumbs after our movie with snacks. 2. an international travel adapter. We were quite surprised that they didn't have one even upon request. (The 7/11 across the road thankfully stocked them) These are only minor things and ultimately did not take anything away from the quality of our stay. The breakfast on offer is tasty. It's Chinese style - great noodles to order - with few western options. We are in China though, so I don't know what else you would expect. I give the toiletries a solid 10/10, especially the hand cream and lip balm. Be aware that there is one bathtub between the 2 bathrooms. Again, no big deal, just worth noting. Any members of staff we spoke to were friendly, polite and helpful. Couldn't fault their service. I think the price is about right for 4 people sharing and the location was perfect for us on our staycation. A short taxi ride to Sea World for food/drinks, large mall down below complete with food options and wide variety of cuisine within delivery range too.
Stayed 1 night in Dec 2021

8/10 Good

Mary Audrey

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location and beautiful rooms!

The Ascott is a great option while in Shenzhen. Its a service apartment, so it has a kitchen and washer/dryer unit, which makes longer stays much more comfortable. Its a modern hotel that is in good condition and anything that isn't to your satisfaction the front desk will help you with. They speak English as well, which is a huge plus on my trips.
Stayed 17 nights in Jan 2020

2/10 Terrible

Verified traveler

Stayed 4 nights in Oct 2019

4/10 Poor

kelson

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service

Very bad breakfast!

The breakfast is terrible!!!!
Stayed 1 night in Aug 2019

8/10 Good

ANNIE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A pleasant stay with friends

Stayed 1 night in Apr 2019

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Relaxing stay with a touch of home-comfort

A very pleasant and relaxing stay. A home away from home
Stayed 4 nights in Dec 2018

8/10 Good

Ringo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good for a family stay

New and clean , good location at west part of Shenzhen. Just adjacent to Raffle City Shopping mall.
Stayed 1 night in Dec 2018

10/10 Excellent

Dinghua

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Better than expected

Very friendly for business travel. Huge room with fair price, and its right next to a shopping center where you could find lots of food. I like their laundry machine and kitchen where i could cook by myself. It is a very pleasure stay and will choose again fot my next busniess trip.
Stayed 3 nights in Oct 2018