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Comfort Inn Shelby

2.5 star property

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Photo gallery for Comfort Inn Shelby

Lobby
Room, 2 Queen Beds, Non Smoking | Premium bedding, desk, laptop workspace, blackout drapes
Exterior
Lobby
Free daily continental breakfast

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
  • Business services
  • Laundry
The current price is $98
$87 nightly
$98 total
Total with taxes and fees
Jul 5 - Jul 6

Explore the area

View in a map
2012 E Marion St, Shelby, NC, 28150
  • Place, Moss Lake
    ‪3 min drive‬
  • Place, Don Gibson Theater
    ‪6 min drive‬
  • Place, Cleveland County Arts Council
    ‪7 min drive‬
  • Airport, Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪43 min drive‬

Room options

King Bed

  • Sleeps 2
  • Free WiFi

Standard Accessible King Bed

  • Sleeps 2
  • Free WiFi

View all photos for Standard King Non Smoking

Premium bedding, desk, laptop workspace, blackout drapes

Standard King Non Smoking

8.8 out of 10
Excellent
(14 reviews)
  • 312 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking | Premium bedding, desk, laptop workspace, blackout drapes

Room, 2 Queen Beds, Non Smoking

8.8 out of 10
Excellent
(43 reviews)
  • 312 sq ft
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, desk, laptop workspace, blackout drapes

Room, 1 King Bed, Accessible, Non Smoking

9.8 out of 10
Exceptional
(6 reviews)
  • 312 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, desk, laptop workspace, blackout drapes

Room, 1 King Bed, Accessible, Non Smoking

8.8 out of 10
Excellent
(5 reviews)
  • 312 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for 1 King Bed, Nonsmoking

Premium bedding, desk, laptop workspace, blackout drapes

1 King Bed, Nonsmoking

  • Sleeps 2
  • Free WiFi

Similar properties

Lobby
Country Inn & Suites by Radisson, Shelby, NC
Shelby
  • Breakfast included
  • Parking included
  • Free WiFi
  • Air conditioning
4.1 out of 5, Very Good, 978 reviews
$103 nightly
The price is $115
Jul 5 - Jul 6
Total with taxes and fees
Country Inn & Suites by Radisson, Shelby, NC

About the neighborhood

Shelby

Located in Shelby, Comfort Inn Shelby is in the historical district, a 4-minute drive from Moss Lake and 7 minutes from Don Gibson Theater. .This hotel is 4.7 mi (7.6 km) from Cleveland County Arts Council and 4.7 mi (7.6 km) from Olde Tyme Courtsquare Opry.

What's nearby

  • Moss Lake - 3 min drive - 2.1 miles
  • Don Gibson Theater - 6 min drive - 4.6 miles
  • Cleveland County Arts Council - 7 min drive - 4.8 miles
  • Olde Tyme Courtsquare Opry - 7 min drive - 4.8 miles
  • Earl Scruggs Center - 7 min drive - 4.8 miles

Getting around

  • Gastonia Station - 24 min drive
  • Charlotte-Douglas Intl. Airport (CLT) - 42 min drive

Restaurants

  • ‪Chick-fil-A - ‬5 min drive
  • ‪Ingles Markets - ‬5 min drive
  • ‪Bojangles' Famous Chicken 'n Biscuits - ‬2 min drive
  • ‪Waffle House - ‬2 min drive
  • ‪Starbucks - ‬4 min drive

About this property

Comfort Inn Shelby

Comfort Inn Shelby offers 76 air-conditioned accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. A pillow menu is available. 42-inch flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations with deep soaking bathtubs and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Make yourself at home in one of the 76 air-conditioned rooms featuring refrigerators and microwaves. 42-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with shower/tub combinations feature deep soaking bathtubs and complimentary toiletries. Conveniences include desks and coffee/tea makers, and housekeeping is provided daily.
Make use of convenient amenities such as complimentary wireless internet access, a fireplace in the lobby, and a picnic area. Additional amenities at this hotel include barbecue grills and a vending machine.
A complimentary continental breakfast is served daily from 6:00 AM to 9:30 AM.
Featured amenities include a 24-hour business center, express check-out, and complimentary newspapers in the lobby. Free self parking is available onsite.
A complimentary continental breakfast is served each morning between 6:00 AM and 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business center
  • Computer station

Outdoors

  • Barbecue grill
  • Outdoor furniture
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 2 floors
  • Built in 1989
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Premium bedding

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.00 per day
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 250 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10.00 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Comfort Inn Hotel Shelby
Comfort Inn Shelby
Comfort Shelby
Comfort Inn Hotel
Comfort Inn Shelby
Comfort Inn Hotel Shelby

Comfort Inn Shelby Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 335 out of 696 reviews
Rating 8 - Good. 225 out of 696 reviews
Rating 6 - Okay. 74 out of 696 reviews
Rating 4 - Poor. 27 out of 696 reviews
Rating 2 - Terrible. 35 out of 696 reviews

8.4/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified

6/10 Okay

Keith

Old and worn down location. Comfortable bed, good receptionist but rooms aren’t in great condition.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Eugenia

Liked: Cleanliness
Disliked: Property conditions & facilities
Nice
Stayed 1 night in Feb 2026
Verified

4/10 Poor

Michelle

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Just looks and feels old and run down.
Stayed 2 nights in Feb 2026
Verified

6/10 Okay

Cindy

The room was not great. The staff was friendly.
Stayed 2 nights in Nov 2025
Verified

6/10 Okay

Eugenia

Liked: Cleanliness
Disliked: Property conditions & facilities
No hot water and tub drainage issues other than that our stay was ok.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Iran

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes
Stayed 1 night in Feb 2026
Verified

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel under renovation but definitely still needs to be cleaned at some point.
Stayed 1 night in Dec 2025
Verified

8/10 Good

Doug

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Decent hotel, not stellar, but clean.
Stayed 2 nights in Oct 2025
Verified

8/10 Good

Robert

Liked: Cleanliness, staff & service, amenities
Rooms and staff
Stayed 2 nights in Nov 2025
Verified

6/10 Okay

Eugenia

Liked: Cleanliness
Disliked: Property conditions & facilities
Although they are renovating the reason for the 3 star is bc there was no hot water for a shower and the tub had a drainage problem. Other than that the stay was okay.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Kristin

Liked: Staff & service
The staff were great! The room had a few flaws that made me uncomfortable. The mattress sunk in and the tub drain was clogged. While I showered the water kept filling up and I had water above my ankles. The bathroom door was chewed up at the bottom so bad anyone could just bend down and look through it.
Stayed 2 nights in Jan 2026
Verified

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was close to Kings Mountain park
Stayed 2 nights in Oct 2025
Verified

6/10 Okay

Carltia

Liked: Staff & service
Staff was amazing. Very friendly, professional and polite!
Stayed 2 nights in Oct 2025
Verified

6/10 Okay

KAREEMA

Disliked: Property conditions & facilities
The room was clean, but overall the furniture was very outdated. The material on all the chairs in my room were damaged and torn, it just wasn’t presentable. If the furniture would be updated, then it will make a big difference as far as the room goes. As far as the appearance goes, the hotel rating were good online but the hotel didn’t meet expectations!
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Tashia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 1 night in Apr 2023
Verified

10/10 Excellent

Raymond

Liked: Cleanliness
Fresh and hot
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Jack

Liked: Cleanliness, staff & service, property conditions & facilities
Great service
Stayed 1 night in Sep 2025
Verified

4/10 Poor

Yasmine

Liked: Staff & service
Disliked: Amenities
Renovations going on, which was not stated anywhere on the website. No elevator. No blow dryer. Carpets in the halls are disgusting as well; the only good thing were the front desk agents.
Stayed 4 nights in Jan 2026
Verified

8/10 Good

john

Liked: Cleanliness, amenities, property conditions & facilities
Hotel really needs to be remodeled mold in bathroom around shower room was clean with the exception of no towels when I checked in not a big deal definitely needs a total remodel
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Rhonda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Had a great time ! Breakfast was great and staff was wonderful!
Stayed 1 night in Feb 2025
Verified

6/10 Okay

Tabatha

Liked: Staff & service
Disliked: Property conditions & facilities
All of the glooring was torn up in the hallways and things were mess. It did not mention this on the website
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and helpful staff
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

vincent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay
Stayed 2 nights in Jun 2024
Verified

10/10 Excellent

Alberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great prices stay the staff was friendly and the breakfast is great. Will stay there again.
Stayed 2 nights in Jun 2024
Verified

10/10 Excellent

Sherita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a great stay we always stay here when we come to Shelby
Stayed 1 night in Jan 2024