6/10 Okay
Loai
Sep 8, 2025
Called to confirm the booking at 11:00 am and was advised the room was ready, told them I'll be there for 2:00 pm to ensure I don't have to wait. When checking in I asked for a room where everything works unlike the previous stay at Movenpick, they laughed as said of course everything works, they made us wait half an hour in lobby and forgot to follow up. Finally when the room was ready we went in the room and maintanence advised the room was not ready due to leaking air conditioner and they were fixing it as there was leaky water. We waited another hour and once in the room, the safe didn't work as the a/c leak damaged it, the fridge didn't work well, and there was poop in the toilet. We told the manager he said ok I'll get you a new fridge, but it was already our second day and we just left it as it.
Loai
Stayed 2 nights in Sep 2025
























