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CheapTickets Verified Reviews
Excellent!
4.4 of 5 guest rating
Room type Options Nightly price Book
Deluxe Room, 2 Twin Beds (Skyline View)
Room with view
409 square feet
2 Twin Beds
(Extra beds available: Crib)
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Other room types
Club Business Studio, Club level, Larger Studio, High floor
Room with view
516 square feet
2 Twin Beds
(Extra beds available: Crib)
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Deluxe Room, 1 King Bed (Skyline View)
Room with view
409 square feet
1 King Bed
(Extra beds available: Crib)
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Deluxe Room, 1 King Bed
Room with view
409 square feet
1 King Bed
(Extra beds available: Crib)
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Premier Suite, 1 Bedroom, View (Skyline View)
Room with view
845 square feet
1 King Bed
(Extra beds available: Crib)
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Club Business Studio, Club level, Larger Studio, 1 King
Room with view
517 square feet
1 King Bed
(Extra beds available: Crib)
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Deluxe Room, 2 Twin Beds
Room with view
409 square feet
2 Twin Beds
(Extra beds available: Crib)
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Deluxe Room, 1 King Bed, City View
Room with view
409 square feet
1 King Bed
(Extra beds available: Crib)
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Club Deluxe City View, Club level, City view
Room with view
409 square feet
2 Twin Beds
(Extra beds available: Crib)
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Deluxe Room, 2 Twin Beds
Room with view
409 square feet
2 Twin Beds
(Extra beds available: Crib)
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Club Deluxe City View, Club Level, 1 King
Room with view
409 square feet
1 King Bed
(Extra beds available: Crib)
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Club Skyline View, Club level, High floor
Room with view
409 square feet
2 Twin Beds
(Extra beds available: Crib)
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Premier Suite, 1 Bedroom
Room with view
845 square feet
2 Twin Beds
(Extra beds available: Crib)
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Club Premier Suite, Club level, 1 Bedroom Suite, 1 King
Room with view
845 square feet
1 King Bed
(Extra beds available: Crib)
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Club Skyline View, Club level, 1 King
Room with view
409 square feet
1 King Bed
(Extra beds available: Crib)
Room sleeps 3 guests
(up to 2 children)
Select dates to see price

Get an overview of this hotel
Luxury hotel connected to the convention center in Jing'an, walk to Jing'an Temple

Popular property highlights

Free WiFi
Restaurant
Indoor pool
Business center
Laundry facilities

A stay at The Portman Ritz-Carlton, Shanghai places you in the heart of Shanghai, a 1-minute drive from Jing'an Temple and 7 minutes from People's Square. This 5-star hotel is 1.9 mi (3.1 km) from Nanjing Road Shopping District and 2.1 mi (3.3 km) from Shanghai Museum.

Make yourself at home in one of the 593 guestrooms featuring minibars. Your pillowtop bed comes with premium bedding. Complimentary wired and wireless Internet access keeps you connected, and satellite programming provides entertainment. Bathrooms feature separate bathtubs and showers, hair dryers, and bathrobes.

Relax and unwind with massages, body treatments, and facials. You can take advantage of recreational amenities such as an outdoor pool, an indoor pool, and a spa tub. Additional amenities at this hotel include complimentary wireless Internet access, concierge services, and shopping on site.

For lunch or dinner, stop by Portman's, a restaurant that specializes in international cuisine. Dining is also available at the coffee shop/café, and 24-hour room service is provided. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.

Featured amenities include complimentary wired Internet access, a business center, and limo/town car service. Planning an event in Shanghai? This hotel has facilities measuring 60666 square feet (5636 square meters), including a conference center. Guests may use a train station pick-up service for a surcharge, and self parking (subject to charges) is available onsite.

Languages Spoken

  • English

Show all languages

The Portman Ritz-Carlton, Shanghai

Shanghai Centre, Shanghai, Shanghai 200040

Renovations & Closures

This property is closed from 1 July 2020 to 3 July 2020 (dates subject to change).

The following facilities will be closed from 01 July 2020 to 31 December 2021 (dates subject to change):

  • Spa
  • Spa tub

Hotel Amenities

Hotel Amenities

In addition to an indoor pool and an outdoor pool, The Portman Ritz-Carlton, Shanghai provides a spa tub and a sauna. Dining options at the hotel include a restaurant and a coffee shop/café. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wired and wireless Internet access is complimentary.

Business-related amenities at this 5-star property consist of a business center and limo/town car service. Event facilities measuring 60666 square feet (5636 square meters) include a conference center. This luxury hotel also offers a fitness center, spa services, and tour/ticket assistance. For a surcharge, the property provides a train station pick-up service and a train station drop-off service. Limited onsite parking is offered on a first-come, first-served basis (surcharge), and a car charging station is available.

The Portman Ritz-Carlton, Shanghai is a smoke-free property.

  • Bar/lounge
  • Elevator
  • Fitness facilities
  • Lockers available
  • Indoor pool
  • 24-hour front desk
  • Business center
  • Porter/bellhop
  • Express check-out
  • Restaurant
  • Dry cleaning/laundry service
  • Self parking (surcharge)
  • Outdoor pool
  • Limo or Town Car service available
  • Computer station
  • Conference space size (meters) - 5636
  • Number of meeting rooms - 11
  • Luggage storage
  • ATM/banking
  • Train station pickup (surcharge)
  • Concierge services
  • Conference center
  • Shopping on site
  • Parking (limited spaces)
  • Total number of rooms - 593
  • Number of floors - 45
  • Number of buildings/towers - 1
  • Lifeguard on site
  • Shopping mall on site
  • Train station drop-off (surcharge)
  • Spa treatment room(s)
  • Conference space
  • Grocery/convenience store
  • Electric car charging station
  • Tours/ticket assistance
  • Coffee shop or café
  • Steam room
  • Free WiFi
  • Sauna
  • Free wired Internet
  • Smoke-free property
  • Safe-deposit box at front desk
  • Spa services on site
  • Breakfast available (surcharge)
  • Conference space size (feet) - 60666
  • Ballroom
  • Banquet hall
  • Laundry facilities
  • Spa tub
  • Wedding services
  • Multilingual staff
  • Free newspapers in lobby

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Languages Spoken

  • English
  • Chinese

Parking

Self parking (surcharge) , Parking (limited spaces)

Room Amenities

The Portman Ritz-Carlton, Shanghai offers 593 accommodations with minibars and safes. Each accommodation is individually furnished and decorated. Pillowtop beds feature premium bedding. A pillow menu is available. Satellite television is provided. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

  • Wardrobe or closet
  • Minibar
  • Connecting/adjoining rooms available
  • Daily housekeeping
  • Iron/ironing board (on request)
  • Individually furnished
  • Phone
  • Turndown service
  • Individually decorated
  • Free bottled water
  • Towels provided
  • Linens provided
  • Pillowtop mattress
  • Pillow menu
  • Bathrobes
  • Hair dryer
  • In-room safe
  • Free cribs/infant beds
  • Television
  • Satellite TV service
  • Room service (24 hours)
  • Free WiFi
  • Free wired Internet
  • Blackout drapes/curtains
  • Desk
  • In-room climate control (air conditioning)
  • In-room dining only
  • Lever door handles
  • Premium bedding
  • Slippers
  • In-room climate control (heating)
  • Electric kettle
  • Wheelchair accessible
  • Separate bathtub and shower

Where to Eat

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.

Portman's - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

Late night fare is available from 24-hour room service.

Nearby Things to Do

An indoor pool, an outdoor pool, and a spa tub are on site. Other recreational amenities include a sauna and a fitness center.

Children under 18 years old are not allowed in the swimming pool, health club, fitness facility, or spa tub without adult supervision. Guests under 18 years old are not allowed in the health club, fitness facility, or spa tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Fitness classes on site
  • Health or beauty spa nearby

Spa Services

  • Hot stone massage
  • Deep tissue massage
  • Number of treatment rooms 3
  • Couples treatment rooms
  • Body treatments
  • Facial treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Visual alarms in hallways
  • Wheelchair accessible path of travel
  • Wheelchair accessible parking
  • Wheelchairs available on site
  • In-room accessibility
  • Wheelchair-accessible van parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

Check-in time starts at 2:00 PM

Check-in time ends at midnight

Minimum check-in age is: 18

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Rollaway/extra beds are available for CNY 699.6 per night.
  • Free cribs (infant beds)!

Pet Policy

  • No pets or service animals allowed

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Guests must contact this property in advance to reserve rollaway/extra beds. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property.Guests are provided with hand sanitizer.The property affirms that it follows sanitization practices of Global Cleanliness Council (Marriott) guidelines.Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Guests must contact this property in advance to reserve rollaway/extra beds. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property.Guests are provided with hand sanitizer.The property affirms that it follows sanitization practices of Global Cleanliness Council (Marriott) guidelines.

One child stays free

UnionPay

Cash or credit card deposit required

Property confirms they are implementing guest safety measures

Property is cleaned with disinfectant

Guests are provided with free hand sanitizer

Staffed front desk

Property follows a brand or regulatory agency's sanitization guidelines Global Cleanliness Council (Marriott)

Property Registry Number - 533807

Property confirms they are implementing enhanced cleaning measures

Service animals not allowed

Parking height restrictions apply

Debit cards

Fees

You'll be asked to pay the following charges at the property:

  • Cash deposit: CNY 5000 per day
  • A damage deposit of CNY 1000 will be collected before check-in.

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: CNY 274 for adults and CNY 137 for children (approximately)
  • Self parking fee: CNY 180 per night
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CNY 699.6 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • Portman Ritz-Carlton
  • Portman Ritz-Carlton Hotel
  • Portman Ritz-Carlton Hotel Shanghai
  • Portman Ritz-Carlton Shanghai
  • Portman Shanghai
  • Ritz-Carlton Portman
  • Ritz-Carlton Shanghai Portman
  • Shanghai Portman
  • Shanghai Portman Ritz-Carlton
  • Shanghai Ritz-Carlton Portman
  • Portman Ritz-Carlton Shanghai Hotel
  • The Portman Ritz-Carlton, Shanghai Hotel
  • The Portman Ritz-Carlton, Shanghai Shanghai
  • The Portman Ritz-Carlton, Shanghai Hotel Shanghai

We should mention

This property offers transfers from the train station (surcharges may apply). Guests must contact the property with arrival details 24 hours prior to arrival, using the contact information on the booking confirmation.

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

Only registered guests are allowed in the guestrooms.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

No pets and no service animals are allowed at this property.

Set meals are served in guestrooms only (no menus or public dining).

Parking height restrictions apply.

National Rating

For the benefit of our customers, we have provided a rating based on our rating system.

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