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Sheraton Shanghai Waigaoqiao Hotel

4.5 star property

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Photo gallery for Sheraton Shanghai Waigaoqiao Hotel

Minibar, in-room safe, desk, iron/ironing board
Indoor pool
3 restaurants; lunch and dinner served
Lobby lounge
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Spa
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

Explore the area

View in a map
28 Jilong Road, Waigaoqiao Bonded Area, Shanghai, Shanghai, 200131
  • Place, Waigaoqiao Free Trade Zone
    ‪5 min drive‬
  • Place, Shanghai New International Expo Centre
    ‪28 min drive‬
  • Place, Shanghai Disneyland©
    ‪38 min drive‬
  • Airport, Shanghai (PVG-Pudong Intl.)
    ‪45 min drive‬

Room options

View all photos for Room, 1 King Bed

View from room

Room, 1 King Bed

  • City view
  • 498 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Room, 2 Double Beds

View from room

Room, 2 Double Beds

9.4 out of 10
Exceptional
(3 reviews)
  • City view
  • 495 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds
  • Free WiFi

View all photos for Room, 1 King Bed, Harbor View

View from room

Room, 1 King Bed, Harbor View

8.0 out of 10
Very good
(2 reviews)
  • Harbor view
  • 495 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Room, 2 Double Beds, Harbor View

View from room

Room, 2 Double Beds, Harbor View

  • Harbor view
  • 495 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds
  • Free WiFi

View all photos for Executive Room, 1 King Bed

View from room

Executive Room, 1 King Bed

  • City view
  • 646 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Executive Room, 2 Double Beds

View from room

Executive Room, 2 Double Beds

  • City view
  • 495 sq ft
  • Sleeps 3
  • 2 Double Beds
  • Free WiFi

View all photos for Premier Suite, 1 King Bed

Premier Suite, 1 King Bed | Minibar, in-room safe, desk, iron/ironing board

Premier Suite, 1 King Bed

  • City view
  • 1076 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

Similar properties

Exterior
Dorsett Shanghai
Pudong
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
4.5 out of 5, Wonderful, 1,001 reviews
$69 nightly
The price is $73
Jun 28 - Jun 29
Total with taxes and fees
Dorsett Shanghai

About the neighborhood

Shanghai

With a stay at Sheraton Shanghai Waigaoqiao Hotel in Shanghai (Pudong), you'll be a 3-minute drive from Waigaoqiao Free Trade Zone and 6 minutes from Huangpu River. .This luxury hotel is 11.8 mi (18.9 km) from The Bund and 13.7 mi (22.1 km) from Nanjing Road Shopping District.

What's nearby

  • Waigaoqiao Free Trade Zone - 5 min drive - 1.9 miles
  • Shanghai New International Expo Centre - 28 min drive - 13.6 miles
  • The Bund - 35 min drive - 16.9 miles
  • Nanjing Road Shopping District - 36 min drive - 17.3 miles
  • Shanghai Disneyland© - 38 min drive - 21.3 miles

Getting around

  • Jilong Road Station - 5 min walk
  • Nanxiang North Railway Station - 24 min drive
  • Shanghai Pudong Intl. Airport (PVG) - 37 min drive

Restaurants

  • ‪Sheraton Club (行政俱乐部) - ‬1 min walk
  • ‪农家乐(行南路店) - ‬4 min drive
  • ‪一尺花园素食工坊（马氏民宅店） - ‬4 min drive
  • ‪Yang's Dumpling (小杨生煎) - ‬2 min drive
  • ‪Bay Leaf - ‬7 min walk

About this property

Sheraton Shanghai Waigaoqiao Hotel

Sheraton Shanghai Waigaoqiao Hotel offers 451 air-conditioned accommodations with minibars and safes. A pillow menu is available. 47-inch LCD televisions come with satellite channels and pay movies. Bathrooms include shower/tub combinations, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool, a health club, and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Shine Spa has 7 treatment rooms. Services include massages. The spa is equipped with a sauna and a steam room. The spa is open daily.
Make yourself at home in one of the 451 air-conditioned rooms featuring minibars and LCD televisions. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Relax at the full-service spa, where you can enjoy massages. You're sure to appreciate the recreational amenities, including a health club, an indoor pool, and a sauna. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and wedding services. If you're planning a day at a nearby theme park, you can hop on the complimentary shuttle.
Enjoy international cuisine at Bay Leaf, one of the hotel's 3 restaurants, or stay in and take advantage of the 24-hour room service. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 7 AM to 10 AM for a fee.
Featured amenities include complimentary wired internet access, a business center, and express check-out. Event facilities at this hotel consist of a conference center and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 7 AM and 10 AM.
Bay Leaf - Overlooking the golf course and garden, this restaurant specializes in international cuisine. Reservations are required.
Miyabi - This restaurant specializes in Japanese cuisine and serves lunch only. Reservations are required.
Yue - This restaurant specializes in Chinese cuisine and serves lunch and dinner. Reservations are required.
Lobby Lounge - Onsite lobby lounge.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free theme park shuttle
  • Self parking on site (CNY 56 per day)
  • Wheelchair-accessible parking available
  • Onsite parking options include a carport

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: CNY 208 per person
  • 3 restaurants
  • A bar/lounge

Restaurants on site

  • Bay Leaf
  • Lobby Lounge
  • Miyabi
  • Yue

Things to do

  • Full-service spa
  • Health club
  • Indoor pool
  • Playground
  • Sauna
  • Steam room

Family friendly

  • Free theme park shuttle
  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Playground
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference center
  • Meeting rooms

Outdoors

  • Garden

Full-service spa

  • 7 treatment rooms
  • Massage
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar in bathtub
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 51 floors
  • Ballroom
  • Banquet hall
  • Built in 2012
  • Comprehensive food waste policy
  • No plastic coffee stirrers
  • Smoking not allowed
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Waste recycling policy

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 47-inch LCD TV with satellite channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Energy-saving switches used
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CNY 288.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately CNY 208 per person
  • Airport shuttle fee: CNY 500 per vehicle (one-way)
  • Self parking fee: CNY 56 per day
  • Rollaway bed fee: CNY 288.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files, and shoe mitts
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

Shanghai Sheraton Waigaoqiao Hotel
Shanghai Waigaoqiao
Sheraton Shanghai Waigaoqiao
Sheraton Shanghai Waigaoqiao Hotel
Sheraton Waigaoqiao
Sheraton Waigaoqiao Hotel
Waigaoqiao
Waigaoqiao Hotel
Waigaoqiao Shanghai
Sheraton Shanghai Waigaoqiao
Sheraton Shanghai Waigaoqiao Hotel Hotel
Sheraton Shanghai Waigaoqiao Hotel Shanghai
Sheraton Shanghai Waigaoqiao Hotel Hotel Shanghai

Sheraton Shanghai Waigaoqiao Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 77 out of 151 reviews
Rating 8 - Good. 51 out of 151 reviews
Rating 6 - Okay. 11 out of 151 reviews
Rating 4 - Poor. 9 out of 151 reviews
Rating 2 - Terrible. 3 out of 151 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified

8/10 Good

A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good Modern hotel

This is a great hotel and very modern. The rooms were spacious and very comfortable. The wifi was not good at all but it never is in China.
Stayed 3 nights in Oct 2023
Verified

8/10 Good

jong il

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good!
Stayed 1 night in Sep 2023
Verified

10/10 Excellent

Chanokkan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Oskar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sheraton Waigaoqiao

one of the best hotels I have been to, - great service - competent English speaking staff - clean, well-kept rooms, - wonderful bathroom, - good location, close to metro line 10 - 44 minutes from the SHA center - great breakfast - dinner is available in the lobby and in the room - sauna, swimming pool, and SPA, great infrastructure. I recommend it to everyone - I will come back here too
Stayed 4 nights in Oct 2023
Verified

2/10 Terrible

YING

Disliked: Cleanliness, amenities, property conditions & facilities
This hotel has No air conditioning, no air exchange. Window has to be opened to get fresh air. Once window opened it's very noisy day and night because close to port. Shocked for the name of Sheraton.
Stayed 1 night in Apr 2024
Verified

8/10 Good

Tze Fun

Liked: Cleanliness, staff & service, amenities
整體設施全備，房間寬闊，整齊清潔，職員有禮，登記及退房快速。
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Qinwu

Liked: Cleanliness, amenities, property conditions & facilities
性价比很高，服务很好
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

김민현

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
만족 스러운 시설과 직원들의 친절함. 약간은 부족한 조식 과 주변 교통. 근처에 편의 시설이 없는건 약점.
Stayed 1 night in Nov 2025
Verified

8/10 Good

MITSUHIRO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
チェックイン時間が1400だったのに1500までチェックインできなかったのはざんねんでした。清掃は極めて丁寧です。
Stayed 8 nights in Apr 2025
Verified

10/10 Excellent

DAIJIRO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
とても良いホテルです。
Stayed 6 nights in Feb 2025
Verified

10/10 Excellent

Baiba

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr gut!
Stayed 10 nights in Aug 2024
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
服務人員可以再加強 一開始前臺要了剪刀，過了許久沒送達，需另外再去電才送達。
Stayed 3 nights in Jun 2023
Verified

6/10 Okay

WEI-YU

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
早餐建議去對面星巴克吃，還比飯店早餐好吃很多
Stayed 3 nights in Jun 2023
Verified

10/10 Excellent

LEE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
매우 깨끗하고 좋고 가격도 저렴해서 더욱 좋았음
Stayed 10 nights in Dec 2021
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Como siempre, Sheraton es una garantía

Estancia corta pero agradable después de haber tenido que cambiar de hotel en Shanghai porque el anterior hotel era una ratonera. Zona tranquila y un servicio admirable. Todo limpio y la cama muy cómoda. Lo anoto para mis próximas visitas a Shanghai.
Stayed 1 night in Apr 2021
Verified

10/10 Excellent

パンダ

Liked: Cleanliness, staff & service, property conditions & facilities
清潔で静か、サービスも平均以上。 はじめての中国本土への旅行でしたが、とてもリラックスした穏やかな滞在となりました。
Stayed 2 nights in Jan 2020
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel es excelente, limpieza, personal, desayuno, todo es increíble. Si van de turismo no lo recomiendo ya que se encuentra muy alejado del centro y el taxi es algo elevado, de ahí en fuera excelente hotel.
Stayed 5 nights in May 2018
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, amenities, property conditions & facilities
初日に部屋に入った際、ゴミ箱に前の方のゴミが残っていたのが残念だった。
Stayed 4 nights in Aug 2019
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Big room with a city view

Room was nice and clean. Beautiful city view among business district.
Stayed 2 nights in Aug 2019
Verified

10/10 Excellent

dongwoo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
아 가성비 이보다 좋을순 없음 외각이라 도심으로 가는데 시간이 좀 걸리긴 하지만 전철 지하철을 타는게 어렵지가 않음 조식도 나쁘지 않음 솔직히 이 가격에 이 정도 시설이면 그냥 한달 빌려서 가만히 쉬어도 좋은 가격이라고 생각함
Stayed 5 nights in Aug 2019
Verified

4/10 Poor

Verified traveler

Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
我定的是一個超大双人床房間，定的三個成人住的，它收費是本兩個成人，因我們是三個成人，我和太太女兒！所以它要加錢收多一個成人費用！我是相信是會加一床給我們的！ 由於我們航班被取消要改航班，所以晚了九點左右才到酒店，問前台我們的房間是否加床給我們，她説不如改一個双人房給我們！我以為是一queen size,和一單人床，所以就話好！只是上到去看到只是两張普通單人床！因夜了還未食晚飯，就算了！ 吃過後就回房間，想洗澡時只得二套毛布，所以要打電話叫拿多套來！女兒因爲日間飛盤比賽完累了，所以洗澡後馬上睡了！我和太太洗澡後上床時發現在我床上的被套內有一只酒店的拖鞋在內！我們馬上打電話投诉，你們說上來換，只是我女兒已睡了，明天還要比賽所以就不換了！
Stayed 2 nights in Jul 2019
Verified

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel for Family

Great Hotel. 100% Family friendly.
Stayed 2 nights in Jun 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superb Hotel Wonderful room of 46m2 I spent a great week-end there Thank you
Stayed 3 nights in Jun 2019
Verified

6/10 Okay

Verified traveler

綺麗で良かったです。
Stayed 2 nights in May 2019
Verified

6/10 Okay

Renuka D.

Not good
Stayed 1 night in Mar 2019