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Shangri-La Qiantan, Shanghai

5.0 star property

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In-room dining
Property video
Deluxe River View Suite King | Living area | 55-inch Smart TV with cable channels, TV
Deluxe River View Suite King | Minibar, in-room safe, desk, laptop workspace
Reception

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
$216
$204 nightly
$216 total
Total with taxes and fees
Feb 23 - Feb 24

Explore the area

View in a map
551 Haiyang West Road, Pudong, Shanghai, 200124
  • Place, Shanghai Oriental Sports Center
    ‪8 min walk‬
  • Place, Huangpu River
    ‪3 min drive‬
  • Place, The Bund
    ‪15 min drive‬
  • Airport, Shanghai (PVG-Pudong Intl.)
    ‪48 min drive‬

Room options

View all photos for Deluxe River View King

Minibar, in-room safe, desk, laptop workspace

Deluxe River View King

8.0 out of 10
Very good
(1 review)
  • 377 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Executive River View Suite King

Executive River View Suite King | Minibar, in-room safe, desk, laptop workspace

Executive River View Suite King

  • 732 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Minibar, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed

  • 377 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 1 King Bed

Minibar, in-room safe, desk, laptop workspace

Executive Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 484 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe River View Suite King

Deluxe River View Suite King | Minibar, in-room safe, desk, laptop workspace

Deluxe River View Suite King

  • 764 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Twin Beds

Minibar, in-room safe, desk, laptop workspace

Deluxe Room, 2 Twin Beds

8.0 out of 10
Very good
(1 review)
  • 377 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for Executive Room, 2 Twin Beds

Minibar, in-room safe, desk, laptop workspace

Executive Room, 2 Twin Beds

10.0 out of 10
Exceptional
(3 reviews)
  • 484 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe River View Twin

Minibar, in-room safe, desk, laptop workspace

Deluxe River View Twin

  • 377 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for Horizon, Premier Room, 1 King Bed

Minibar, in-room safe, desk, laptop workspace

Horizon, Premier Room, 1 King Bed

  • 549 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Horizon Executive King

Minibar, in-room safe, desk, laptop workspace

Horizon Executive King

  • 484 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Horizon Executive Twin

Minibar, in-room safe, desk, laptop workspace

Horizon Executive Twin

  • 484 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for Horizon River View King

Minibar, in-room safe, desk, laptop workspace

Horizon River View King

  • River view
  • 377 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 2 Twin Beds

Executive Suite, 2 Twin Beds | Minibar, in-room safe, desk, laptop workspace

Executive Suite, 2 Twin Beds

  • City view
  • 732 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

Executive Twin Room, River View

  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe River View King Room

Minibar, in-room safe, desk, laptop workspace

Deluxe River View King Room

  • Sleeps 3

View all photos for Deluxe River View Twin Room - Overlook Xuhui Riverside

Minibar, in-room safe, desk, laptop workspace

Deluxe River View Twin Room - Overlook Xuhui Riverside

  • Sleeps 2

View all photos for Executive King

Minibar, in-room safe, desk, laptop workspace

Executive King

  • Sleeps 3

View all photos for Executive Twin

Minibar, in-room safe, desk, laptop workspace

Executive Twin

  • Sleeps 3

View all photos for Horizon Executive King Room

Minibar, in-room safe, desk, laptop workspace

Horizon Executive King Room

  • Sleeps 3

View all photos for Deluxe Twin

Minibar, in-room safe, desk, laptop workspace

Deluxe Twin

  • Sleeps 2

View all photos for Deluxe King

Minibar, in-room safe, desk, laptop workspace

Deluxe King

  • Sleeps 2

View all photos for Executive River View Suite King Room

Minibar, in-room safe, desk, laptop workspace

Executive River View Suite King Room

  • Sleeps 3

View all photos for Deluxe River View Suite King Room

Minibar, in-room safe, desk, laptop workspace

Deluxe River View Suite King Room

  • Sleeps 2

View all photos for Horizon Executive Twin Room

Minibar, in-room safe, desk, laptop workspace

Horizon Executive Twin Room

  • Sleeps 2

View all photos for Specialty Suite

Minibar, in-room safe, desk, laptop workspace

Specialty Suite

  • Sleeps 2

View all photos for Horizon River View King Room

Minibar, in-room safe, desk, laptop workspace

Horizon River View King Room

  • Sleeps 3

View all photos for Horizon Premier King Room

Lobby

Horizon Premier King Room

  • Sleeps 2

View all photos for Family Friendly Themed Room

Minibar, in-room safe, desk, laptop workspace

Family Friendly Themed Room

  • Sleeps 2

View all photos for Sesame Street Themed Room

Minibar, in-room safe, desk, laptop workspace

Sesame Street Themed Room

  • Sleeps 2

View all photos for Executive Suite Twin

Minibar, in-room safe, desk, laptop workspace

Executive Suite Twin

  • Sleeps 2

View all photos for Horizon River View Twin Room

Minibar, in-room safe, desk, laptop workspace

Horizon River View Twin Room

  • Sleeps 2

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  • Parking included
4.8 out of 5, Exceptional, 728 reviews
$203 nightly
The price is $215
Feb 27 - Feb 28
Total with taxes and fees
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About the neighborhood

Shanghai

With a stay at Shangri-La Qiantan, Shanghai in Shanghai, you'll be 7.2 mi (11.6 km) from Jing'an Temple and 8.8 mi (14.2 km) from Shanghai New International Expo Centre. .This luxury hotel is 10.5 mi (16.9 km) from People's Square and 11.5 mi (18.4 km) from Nanjing Road Shopping District.

What's nearby

  • Shanghai Oriental Sports Center - 8 min walk - 0.5 miles
  • Huangpu River - 3 min drive - 1.4 miles
  • People's Square - 14 min drive - 6.7 miles
  • The Bund - 15 min drive - 7.2 miles
  • Nanjing Road Shopping District - 16 min drive - 7.5 miles

Getting around

  • Shanghai South Railway Station - 12 min drive
  • Oriental Sports Center Station - 15 min walk
  • Hongqiao International Airport (SHA) - 35 min drive

Restaurants

  • ‪Blue Bottle Coffee - ‬6 min walk
  • ‪敏华冰厅 - ‬6 min walk
  • ‪前香汇 - ‬8 min walk
  • ‪福禧楼 Fuk Hei Lau - ‬3 min walk
  • ‪The Cheesecake Factory - ‬2 min walk

About this property

Shangri-La Qiantan, Shanghai

Shangri-La Qiantan, Shanghai offers 585 air-conditioned accommodations with minibars and safes. 55-inch Smart televisions come with cable channels. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and designer toiletries.

This Shanghai hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.

Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body wraps, body treatments, and manicures and pedicures.
Make yourself at home in one of the 585 air-conditioned rooms featuring minibars and Smart televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature showers with rainfall showerheads and designer toiletries. Conveniences include phones, as well as safes and desks.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You can take advantage of recreational amenities such as an indoor pool, a sauna, and a fitness center. This hotel also features complimentary wireless internet access, concierge services, and a banquet hall.
Enjoy Chinese cuisine at Jiangnan Wok, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee. Children aged 7 and younger eat free breakfast.
Featured amenities include express check-in, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Shanghai? This hotel has 17222 square feet (1600 square meters) of space consisting of conference space and 11 meeting rooms. Free self parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Children aged 7 and younger eat free breakfast.
Jiangnan Wok - This restaurant specializes in Chinese cuisine and serves lunch and dinner. Reservations are required.
QT Kitchen - This buffet restaurant serves breakfast, brunch, lunch, and dinner. Reservations are required. Open daily.
GardenLab - Onsite bar. Reservations are required. Open daily.
QT Lounge - Onsite café. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured self parking on site

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: CNY 210 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • GardenLab
  • Jiangnan Wok
  • QT Kitchen
  • QT Lounge

Things to do

  • Full-service spa
  • Gym
  • Indoor pool
  • Library
  • Sauna

Family friendly

  • Indoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • 11 meeting rooms
  • 17,222 square feet of conference space

Full-service spa

  • Body wraps
  • Facials
  • Manicures/pedicures
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 28 floors
  • Banquet hall
  • Built in 2021
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Children's robes
  • Children's slippers
  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch smart TV with cable channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Children aged 7 and younger eat free breakfast
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately CNY 210 per person
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Shangri-La Cares (Shangri-La)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

Shangri La Qiantan, Shanghai
Shangri-La Qiantan, Shanghai Hotel
Shangri-La Qiantan, Shanghai Shanghai
Shangri-La Qiantan, Shanghai Hotel Shanghai

Shangri-La Qiantan, Shanghai Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 71 out of 93 reviews
Rating 8 - Good. 14 out of 93 reviews
Rating 6 - Okay. 2 out of 93 reviews
Rating 4 - Poor. 3 out of 93 reviews
Rating 2 - Terrible. 3 out of 93 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.6/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Liming

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, friendly, efficient
Stayed 3 nights in Nov 2025

10/10 Excellent

Sherry, Clemmons

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
This is truly one of the best hotels I’ve ever stayed in. The room was spacious, spotless, and beautifully modern, with an excellent location that made exploring the area effortless. The staff were exceptionally friendly and attentive. We accidentally left our passports in the safe, and when we called, three team members promptly went to the room and retrieved them for us. Their professionalism and care left a lasting impression. I would wholeheartedly recommend this hotel to anyone looking for comfort, convenience, and outstanding service.
Stayed 2 nights in Nov 2025

2/10 Terrible

Cheuk

Stayed 3 nights in Sep 2025

10/10 Excellent

Reese

Stayed 2 nights in Sep 2025

8/10 Good

Ying

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Jonathan

Stayed 2 nights in Jul 2025

10/10 Excellent

Xia

Stayed 1 night in Jul 2025

10/10 Excellent

Xia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yoli is super super kind to help us bring the luggage and take care of the kids.
Stayed 2 nights in Jul 2025

4/10 Poor

Rebecca

Business traveler, Traveled with family
The front desk didn’t give me the room I booked even I showed them the original order.
Stayed 4 nights in Jul 2025

10/10 Excellent

Yang

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The location is superb! Close to subway and lots of dining and shopping
Stayed 2 nights in Jul 2025

8/10 Good

Sherry

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, good amenities, close to the metro, and had large selection for breakfast. Our room smelled of cigarettes and had cookie crumbs on the couch.
Stayed 2 nights in Jun 2025

10/10 Excellent

Yaqi

Stayed 1 night in Jun 2025

10/10 Excellent

Yuting

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, very clean and well maintained.
Stayed 1 night in Jun 2025

10/10 Excellent

FEI

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Dek Ric

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome service
Stayed 1 night in May 2025

10/10 Excellent

Miriam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is beautiful. The rooms are immaculate and the amenities are wonderful.
Stayed 1 night in Apr 2025

10/10 Excellent

John

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful

Great, service, cleanliness and great food. Overall an awesome hotel.
Stayed 1 night in Apr 2025

10/10 Excellent

Omolade

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had a couple issues initially but was resolved swiftly and beyond expectations were met. This hotel is sooooo beautiful. I would go as far to say probably the best hotel I have ever stayed! Yes it’s not in the main centre with the attractions but the service but the metro is 5 minutes away and a choice of 3 lines will get you into the tourist areas. The aesthetics of this hotel makes it all worthwhile and at a fraction of what you would pay if staying in Jing’An or the financial centre.
Stayed 2 nights in Apr 2025

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente hotel , excelente ubicación, cerca del metro y el mall
Stayed 5 nights in Mar 2025

2/10 Terrible

You Jin

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 3 nights in Feb 2025

10/10 Excellent

ka lam

Liked: Cleanliness, staff & service, property conditions & facilities
Helpful staff nice clean new property
Stayed 1 night in Dec 2024

8/10 Good

Kyungjin

Business traveler
Liked: Property conditions & facilities, room comfort
Disliked: Staff & service

No recommendation

This hotel fell far below expectations given its reputation. I arrived early in the morning and asked if early check-in was possible. I was told it was, so I came back at the given time, only to be told it wasn’t available, and I ended up waiting over an hour. When I returned from outside later, I found an apology note and some fruit in the room, presumably as compensation for the inconvenience. However, I noticed dust on the fruit, which was disappointing. The next morning at the breakfast buffet, a guide directed me to a table, so I placed my room key and belongings there and went to get food. When I returned, someone else was sitting at my table. I called a server, who moved the person to another table. However, when I went to get more food and came back, the same person was sitting there again. I had to ask the server once more to resolve the situation, and this happened repeatedly, making it difficult to eat in peace. Additionally, the staff placed a food waste container next to my table. I asked them to move it elsewhere, but they ignored me. I cannot understand how this hotel holds such a prestigious name. It was dirty, poorly managed, and lacked basic courtesy. What’s the point of being in a good location if the service and experience are this terrible? I absolutely do not recommend this hotel.
Dirty oily door
Not a fresh bed
Stayed 1 night in Nov 2024

10/10 Excellent

Ahmad

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All in all was good and the staff were very friendly, it’s just they need to learn e bit more of English language.
Stayed 3 nights in Oct 2024

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Ahmad

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is brand new, the service is very good.
Stayed 2 nights in Oct 2024