DoubleTree by Hilton Hotel Shanghai - Pudong

5.0 star property

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Photo gallery for DoubleTree by Hilton Hotel Shanghai - Pudong

Lobby
Lobby lounge
Reception
Presidential Suite | Premium bedding, in-room safe, desk, blackout drapes
Presidential Suite | View from room

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
$86
$81 nightly
$86 total
Total with taxes and fees
Mar 13 - Mar 14

Explore the area

View in a map
No. 889 Yanggao Nan Road, Pudong, Shanghai, Shanghai, 200127
  • Place, Century Park
    ‪10 min walk‬
  • Place, Shanghai Science and Technology Museum
    ‪15 min walk‬
  • Place, Shanghai Pudong Expo
    ‪2 min drive‬
  • Airport, Shanghai (PVG-Pudong Intl.)
    ‪45 min drive‬

Room options

King, Deluxe Room

  • City view
  • 431 sq ft
  • Sleeps 3
  • 1 King Bed

Deluxe king suite

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 753 sq ft
  • Sleeps 3
  • 1 King Bed

Executive Room, 1 King Bed, Club Lounge Access

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 388 sq ft
  • Sleeps 3
  • 1 King Bed

Executive Suite, 1 King Bed, Club Lounge Access

  • City view
  • 732 sq ft
  • Sleeps 3
  • 1 King Bed

Guest king room

8.8 out of 10
Excellent
(13 reviews)
  • City view
  • 355 sq ft
  • Sleeps 3
  • 1 King Bed

Deluxe twin room

8.0 out of 10
Very good
(1 review)
  • City view
  • 431 sq ft
  • Sleeps 3
  • 2 Twin Beds

Executive Room, 2 Twin Beds, Club Lounge Access

  • City view
  • 387 sq ft
  • Sleeps 3
  • 2 Twin Beds

Guest twin room

9.6 out of 10
Exceptional
(5 reviews)
  • City view
  • 355 sq ft
  • Sleeps 3
  • 2 Twin Beds

Suite

  • City view
  • 753 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Presidential Suite

  • City view
  • 3251 sq ft
  • Sleeps 4
  • 1 King Bed

Room, Accessible

  • City view
  • 355 sq ft
  • Sleeps 2
  • 1 King Bed

Family Room

  • Sleeps 2

Deluxe Room, 1 King Bed, City View

  • Sleeps 3
  • 1 King Bed

Deluxe Room, 2 Twin Beds, City View

  • Sleeps 3
  • 2 Twin Beds

Guest Room-Queen Bed

  • Sleeps 2

Deluxe Room-Two Beds

  • Sleeps 2

Executive Room-King Bed

  • Sleeps 2

Deluxe Room-King Bed

  • Sleeps 2

Executive Room-Two Beds

  • Sleeps 2

Guest Room-Two Beds

  • Sleeps 2

Family-friendly Queen Room

  • Sleeps 2

Deluxe Family Friendly Suite (Living room)

  • Sleeps 4

Family Room (Double Bed)

  • Sleeps 2

Family Suite (Living Room)

  • Sleeps 4

Family Parent-child Room

  • Sleeps 2

Ultraman Theme Family Suite

  • Sleeps 2

Deluxe City View Room-King Bed

  • Sleeps 2

Deluxe City View Room-Two Bed

  • Sleeps 2

Deluxe Suite

  • Sleeps 2

Executive Suite

  • Sleeps 2

Dream In The Clouds Theme Family Double Bed Room

  • Sleeps 2

Dream In The Clouds Theme Family Twin Room

  • Sleeps 2

Time-Tracing Theme Family Twin Room

  • Sleeps 2

Time-Tracing Theme Family Double Bed Room

  • Sleeps 2

Handicapped-friendly Room

  • Sleeps 2

Royal Suite

  • Sleeps 4

Presidential Suite

  • Sleeps 4

Similar properties

About the neighborhood

Shanghai

With a stay at DoubleTree by Hilton Hotel Shanghai - Pudong, you'll be centrally located in Shanghai, within a 10-minute drive of The Bund and Shanghai New International Expo Centre. .This family-friendly hotel is 5.6 mi (9 km) from Nanjing Road Shopping District and 12.9 mi (20.8 km) from Shanghai Disneyland©.

What's nearby

  • Century Park - 10 min walk - 0.5 miles
  • Shanghai Science and Technology Museum - 15 min walk - 0.8 miles
  • Oriental Art Center - 2 min drive - 1.0 mile
  • Shanghai Pudong Expo - 2 min drive - 1.6 miles
  • Huangpu River - 3 min drive - 2.0 miles

Getting around

  • Century Park Station - 18 min walk
  • Shanghai Hongqiao Railway Station - 25 min drive
  • Shanghai Pudong Intl. Airport (PVG) - 32 min drive

Restaurants

  • ‪Lobby Lounge - ‬12 min walk
  • ‪Grand Café - ‬12 min walk
  • ‪Tim Hortons - ‬6 min walk
  • ‪SUBWAY 赛百味 - ‬12 min walk
  • ‪Xinwang Restaurant - ‬1 min walk

About this property

DoubleTree by Hilton Hotel Shanghai - Pudong

DoubleTree by Hilton Hotel Shanghai - Pudong offers 850 air-conditioned accommodations with DVD players and safes. Accommodations offer separate sitting areas. Beds feature premium bedding. A pillow menu is available. 46-inch LCD televisions come with premium satellite channels and pay movies. Bathrooms include shower/tub combinations with rainfall showerheads, bathrobes, designer toiletries, and complimentary toiletries.

This Shanghai hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. Irons/ironing boards and change of bedsheets can be requested. Housekeeping is provided daily.

An outdoor tennis court and a marina are featured at the hotel. In addition to an indoor pool, other recreational amenities include a 24-hour fitness center.

Children under 6 years old are not allowed in the swimming pool or fitness facility without adult supervision. Guests under 18 years old are not allowed in the swimming pool or fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 850 air-conditioned rooms featuring refrigerators and DVD players. 46-inch LCD televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with shower/tub combinations feature rainfall showerheads and designer toiletries. Conveniences include phones, as well as safes and desks.
Enjoy a range of recreational amenities, including an indoor pool, an outdoor tennis court, and a 24-hour fitness center. Additional features at this Art Deco hotel include complimentary wireless internet access, concierge services, and an arcade/game room.
Enjoy Fusion cuisine at Grand Cafe, one of the hotel's 4 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are served on weekdays from 6:30 AM to 10:00 AM and on weekends from 6:30 AM to 11:00 AM for a fee.
Featured amenities include a 24-hour business center, limo/town car service, and express check-in. Event facilities at this hotel consist of a conference center and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 6:30 AM and 11:00 AM.
Grand Cafe - Overlooking the garden, this restaurant specializes in Fusion cuisine and serves breakfast and lunch.
Crystal Bridge - Overlooking the pool and garden, this restaurant specializes in Chinese cuisine and serves lunch and dinner. Reservations are required. Open daily.
X-Sensation - This theme restaurant specializes in international cuisine and serves dinner only. Reservations are required. Open daily.
Lobby Lounge - Overlooking the garden, this restaurant serves breakfast, lunch, dinner, and light fare. Open daily.
Late night fare is available from 24-hour room service.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle (surcharge)
  • Limo/town car service
  • Self parking on site (CNY 80 per day)
  • RV/bus/truck parking on site
  • Limited onsite self parking
  • Onsite parking options include a garage

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 11:00 AM on weekends; CNY 173 per person
  • 4 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas

Restaurants on site

  • Crystal Bridge
  • Grand Cafe
  • Lobby Lounge
  • X-Sensation

Things to do

  • 24-hour gym
  • Arcade/game room
  • Fitness classes
  • Indoor pool
  • Outdoor tennis court
  • Shopping

Family friendly

  • Arcade/game room
  • Children's toys
  • DVD player
  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • Conference center
  • Meeting rooms

Outdoors

  • Garden
  • Marina

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (39 inch wide door)
  • Front entrance ramp
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom

More

  • 2 buildings
  • 47 floors
  • Art Deco architecture
  • Ballroom
  • Banquet hall
  • Built in 2001
  • Comprehensive food waste policy
  • Designated smoking areas
  • Double-glazed windows
  • Reception hall
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 46-inch LCD TV with premium cable/satellite channels
  • DVD player
  • Pay movies

Food and drink

  • 24-hour room service
  • Cookware, dishware, and utensils
  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CNY 291.5 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately CNY 173 per person
  • Airport shuttle fee: CNY 595 per vehicle (one-way, maximum occupancy 4)
  • Self parking fee: CNY 80 per day
  • Rollaway bed fee: CNY 291.5 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files, and shoe mitts
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 10:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Parking height restrictions apply
Guests under 18 years old are not allowed in the swimming pool or fitness facility, and guests under 6 years old are only allowed in the swimming pool and fitness facility with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

DoubleTree Hilton Hotel Shanghai Pudong
DoubleTree Hilton Shanghai Pudong
DoubleTree Hotel Shanghai Pudong
DoubleTree Shanghai Pudong
Hilton DoubleTree Shanghai Pudong
DoubleTree by Hilton Hotel Shanghai - Pudong Hotel
DoubleTree by Hilton Hotel Shanghai - Pudong Shanghai
DoubleTree by Hilton Hotel Shanghai - Pudong Hotel Shanghai

DoubleTree by Hilton Hotel Shanghai - Pudong Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 253 out of 583 reviews
Rating 8 - Good. 217 out of 583 reviews
Rating 6 - Okay. 64 out of 583 reviews
Rating 4 - Poor. 32 out of 583 reviews
Rating 2 - Terrible. 17 out of 583 reviews

8.6/10

Cleanliness

8.2/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

Reviews

8/10 Good

Raheel

Stayed 4 nights in Nov 2025

10/10 Excellent

Aleksey, San Francisco

Traveled with partner
Liked: Amenities, property conditions & facilities
The staff was great, room and bathroom was very clean. We stay just one night, and they help with everything we ask. View for the room was amazing.
Stayed 1 night in Nov 2025

10/10 Excellent

Manivannan

Business traveler
Liked: Cleanliness, staff & service, amenities
Good and spacious room.
Stayed 4 nights in Nov 2025

2/10 Terrible

Calvin

Traveled with family
Liked: Cleanliness, property conditions & facilities
The room was hot and suffocating. We were told by the staff that the central A/C was turned off for no apparent reason. We had to talk to the staff manning the Hilton Honor to get our room changed to a different floor. It was a little cooler at 23-24 Celsius but no A/C. We can't imagine how people tolerate the hot room temperature. We had dinner for 3 nights at the restaurant inside the hotel. The wait staff at the restaurant does not understand English to answer our questions about the food items on the menu as a menu item was mis-translated from Chinese to English, which caused us to send the food back. The overall experience at the Double Tree in Shanghai was no comparison to the ones in the U.S. where we stayed at various cities. It was disappointing.
Stayed 4 nights in Nov 2025

10/10 Excellent

Mei Wang

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are very helpful and friendly
Stayed 2 nights in Nov 2025

10/10 Excellent

Konstantin, London

Liked: Cleanliness, amenities, property conditions & facilities
clean room, nice views out of the window, good breakfast choice
Stayed 4 nights in Oct 2025

10/10 Excellent

Dan

Business traveler
Liked: Cleanliness, staff & service, amenities
The hotel surroundings and the room were exceptionally clean, which I greatly appreciated. Additionally, the staff was consistently friendly and welcoming throughout my stay. The location also worked very well for my needs.
Stayed 5 nights in Oct 2025

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, amenities
The best is always the best
Stayed 3 nights in Nov 2025

10/10 Excellent

Emilio, Chinandega

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was great, friendly staff
Stayed 1 night in Oct 2025

10/10 Excellent

Chaozhen

Liked: Cleanliness
Stayed 1 night in Oct 2025

10/10 Excellent

HANNAH, CROYDON

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, rooms are spacious and very clean. Didn’t have time for breakfast unfortunately. Located about a 30-40 min drive to Pudong airport. Would definitely stay again.
Stayed 1 night in Oct 2025

10/10 Excellent

Smia

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel for First Time in Shanghai!!

The Doubletree by Hilton Pudong was such a nice hotel. We were only there for two nights but loved the service, the amenities, and the location. The room had an amazing view of the city. It was very spacious and clean. Definitely recommend the breakfast buffet as it is very convenient, reasonably prices and has lots of variety of foods.
Stayed 2 nights in Sep 2025

6/10 Okay

Hollyann

Business traveler
Liked: Cleanliness, staff & service
The hotel has a very dated feel to it. I was really looking forward to enjoying the pool after a morning of meetings but felt incredibly uncomfortable going there with 3 male lifeguards who insisted I wore a swimming cap. I went for 10mins in the end and never went back. Probably would have been ok if there was some music or something. My room had a kitchen but there was only a cup and glass to use with the kettle and fridge. No cutlery, no spoons so it was completely pointless to have. The room was spacious and a good space to work from. The cleaner came really early each day so I had to remember to turn the bell off and hang the 'Do not disturb' banner on. I liked the morning Shirley Temple dispenser
Stayed 6 nights in Sep 2025

8/10 Good

Wai Oon Chuck

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Stayed 3 nights in Sep 2025

8/10 Good

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

8/10 Good

Roberto, Guatemala

Stayed 6 nights in Sep 2025

10/10 Excellent

Ana, Guatemala

Stayed 1 night in Sep 2025

8/10 Good

Brajan

Stayed 4 nights in Aug 2025

10/10 Excellent

paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Stayed 7 nights in Aug 2025

10/10 Excellent

OLATOKUNBO Adeyemi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was outstanding! Above excellent! The location, quality of staff and the cleanliness and modernity of the hotel building was outstanding! I would stay here again without hesitation.
Beautiful room
Interior balcony overlooking dining areas
Stayed 7 nights in Jul 2025

8/10 Good

Miu

Stayed 4 nights in Jun 2025

8/10 Good

Miu

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice lobby, good services

The lobby looks great, the room was nice but not as big as I thought and also not much view, didn't like the photo on the page, Staff are helpful, overall experience was good
Stayed 1 night in Jun 2025

10/10 Excellent

FREDDY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
excellent
Stayed 3 nights in Jun 2025

6/10 Okay

Shiva

Business traveler

Not as impressive

The lobby is new but the rooms aren’t. The carpet looks like casino carpet ! The rooms are not refurbished. Staff are untrained and impolite , they care more about Chinese customer comparing to foreigner , the breakfast buffet isn’t impressive , lettuce were old and options were limited
Stayed 1 night in Jun 2025

8/10 Good

Michelle

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2025