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Crowne Plaza Hotel Shanghai by IHG

4.5 star property

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Photo gallery for Crowne Plaza Hotel Shanghai by IHG

2 restaurants, breakfast, lunch, dinner served; Chinese cuisine
Exterior
Interior
Bar (on property)
Indoor pool

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Hot tub
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
$95
$89 nightly
$95 total
Total with taxes and fees
Feb 24 - Feb 25

Explore the area

View in a map
400 Pan Yu Road, Shanghai, Shanghai, 200052
  • Place, Former French Concession
    ‪4 min walk‬
  • Place, Xujiahui Shopping District
    ‪12 min walk‬
  • Place, Metro City
    ‪13 min walk‬
  • Airport, Shanghai (PVG-Pudong Intl.)
    ‪57 min drive‬

Room options

View all photos for Standard Room (Upgraded)

Down comforters, minibar, in-room safe, desk

Standard Room (Upgraded)

8.0 out of 10
Very good
(1 review)
  • 334 sq ft
  • Sleeps 3
  • 1 Twin Bed
  • City view

View all photos for Standard Room

Down comforters, minibar, in-room safe, desk

Standard Room

9.0 out of 10
Wonderful
(4 reviews)
  • 334 sq ft
  • Sleeps 3
  • 1 Twin Bed
  • City view

View all photos for Standard Room, 2 Twin Beds (Kids Theme)

Standard Room, 2 Twin Beds (Kids Theme) | Down comforters, minibar, in-room safe, desk

Standard Room, 2 Twin Beds (Kids Theme)

  • 334 sq ft
  • Sleeps 3
  • 2 Twin Beds
  • City view

View all photos for Standard Room, 2 Twin Beds, Club Lounge Access

Standard Room, 2 Twin Beds, Club Lounge Access | Down comforters, minibar, in-room safe, desk

Standard Room, 2 Twin Beds, Club Lounge Access

  • Sleeps 3
  • 2 Twin Beds
  • City view

View all photos for Premium Room

Down comforters, minibar, in-room safe, desk

Premium Room

  • Sleeps 3
  • 1 Twin Bed
  • City view

View all photos for Standard Room, 1 King Bed, Club Lounge Access

Standard Room, 1 King Bed, Club Lounge Access | Down comforters, minibar, in-room safe, desk

Standard Room, 1 King Bed, Club Lounge Access

  • Sleeps 3
  • 1 King Bed
  • City view

View all photos for Suite, 1 King Bed (Kids Theme)

Suite, 1 King Bed (Kids Theme) | Down comforters, minibar, in-room safe, desk

Suite, 1 King Bed (Kids Theme)

  • Sleeps 3
  • 1 King Bed
  • City view

View all photos for Suite, 1 King Bed, Club Lounge Access

Suite, 1 King Bed, Club Lounge Access | Down comforters, minibar, in-room safe, desk

Suite, 1 King Bed, Club Lounge Access

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 1 King Bed
  • City view

View all photos for Standard Room, 1 King Bed (Work Life)

Down comforters, minibar, in-room safe, desk

Standard Room, 1 King Bed (Work Life)

8.0 out of 10
Very good
(1 review)
  • Sleeps 3
  • 1 King Bed
  • City view

View all photos for Standard Room, 1 King Bed (Technology)

Standard Room, 1 King Bed (Technology) | Down comforters, minibar, in-room safe, desk

Standard Room, 1 King Bed (Technology)

  • Sleeps 3
  • 1 King Bed
  • City view

View all photos for Standard Room, 2 Twin Beds

Down comforters, minibar, in-room safe, desk

Standard Room, 2 Twin Beds

  • Sleeps 3
  • 2 Twin Beds
  • City view

View all photos for Standard Room, 2 Twin Beds (Technology)

Standard Room, 2 Twin Beds (Technology) | Down comforters, minibar, in-room safe, desk

Standard Room, 2 Twin Beds (Technology)

  • Sleeps 3
  • 2 Twin Beds
  • City view

View all photos for Standard Room, 2 Twin Beds (Work Life)

Down comforters, minibar, in-room safe, desk

Standard Room, 2 Twin Beds (Work Life)

  • Sleeps 3
  • 2 Twin Beds
  • City view

View all photos for Standard Room, 1 King Bed

Down comforters, minibar, in-room safe, desk

Standard Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed
  • City view

Similar properties

Daily buffet breakfast (CNY 116.6 per person)
Courtyard by Marriott Shanghai Xujiahui
  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
4.4 out of 5, Excellent, 512 reviews
$90 nightly
The price is $95
Feb 25 - Feb 26
Total with taxes and fees
Courtyard by Marriott Shanghai Xujiahui

About the neighborhood

Shanghai

A stay at Crowne Plaza Hotel Shanghai by IHG places you in the heart of Shanghai, within a 5-minute drive of Xujiahui Shopping District and Jing'an Temple. .This luxury hotel is 1.6 mi (2.6 km) from Zhongshan Park and 3.2 mi (5.1 km) from People's Square.

What's nearby

  • Former French Concession - 4 min walk - 0.3 miles
  • Xujiahui Shopping District - 12 min walk - 0.7 miles
  • Metro City - 13 min walk - 0.7 miles
  • Hengshan Road - 1 min drive - 1.0 mile
  • Zhongshan Park - 3 min drive - 1.7 miles

Getting around

  • Jiao Tong University Station - 2 min walk
  • Shanghai South Railway Station - 8 min drive
  • Hongqiao International Airport (SHA) - 25 min drive

Restaurants

  • ‪Yunhe Noodle House 云和面馆 - ‬5 min walk
  • ‪星巴克 - ‬3 min walk
  • ‪ZASAG (札萨阁) - ‬3 min walk
  • ‪Ajisen Ramen 味千拉麵 - ‬3 min walk
  • ‪Miró Bar - ‬2 min walk

About this property

Crowne Plaza Hotel Shanghai by IHG

Luxury hotel with 2 restaurants, near Xujiahui Shopping District
Crowne Plaza Hotel Shanghai by IHG offers 465 accommodations with minibars and safes. Beds feature down comforters. A pillow menu is available. Satellite television is provided. Bathrooms include shower/tub combinations, bathrobes, slippers, and hair dryers.

This Shanghai hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a health club and a sauna.
Make yourself at home in one of the 465 guestrooms featuring minibars. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with shower/tub combinations feature hair dryers and bathrobes. Conveniences include phones, as well as safes and desks.
Take advantage of recreational opportunities offered, including a health club, an indoor pool, and a hot tub. This Belle Époque hotel also features complimentary wireless internet access, concierge services, and shopping on site.
Enjoy Chinese cuisine at 悦庭华府 Yue Palace, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are served on weekdays from 6:30 AM to 10:30 AM and on weekends from 6:30 AM to 11:00 AM for a fee.
Featured amenities include a business center, limo/town car service, and dry cleaning/laundry services. Planning an event in Shanghai? This hotel has 18084 square feet (1680 square meters) of space consisting of conference space and 12 meeting rooms. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:30 AM and on weekends between 6:30 AM and 11:00 AM.
悦庭华府 Yue Palace - This restaurant specializes in Chinese cuisine and serves lunch and dinner.
美食阁 Star Walk - Onsite delicatessen. Open daily.
星缘全日餐厅 Circles Café - This restaurant serves breakfast, lunch, and dinner. Open daily.
查理酒吧 Charlie's Bar - Onsite bar. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Limo/town car service
  • Self parking on site (CNY 160 per day)
  • Limited onsite self parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; CNY 158 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • 悦庭华府 Yue Palace
  • 星缘全日餐厅 Circles Café
  • 查理酒吧 Charlie's Bar
  • 美食阁 Star Walk

Things to do

  • Books
  • Health club
  • Hot tub
  • Indoor pool
  • Sauna
  • Shopping
  • Steam room
  • TV in common areas

Family friendly

  • In-room crib
  • Indoor pool
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • 12 meeting rooms
  • 18,084 square feet of conference space
  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 26 floors
  • Banquet hall
  • Belle Époque architecture
  • Built in 1991
  • Renovated entire property - May 2023
  • Smoking not allowed
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free crib
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CNY 230.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately CNY 158 per person
  • Self parking fee: CNY 160 per day
  • Rollaway bed fee: CNY 230.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Long-term renters welcome
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files, and shoe mitts
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
Parking height restrictions apply

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

Crowne Plaza Hotel Shanghai
Crowne Plaza Shanghai
Shanghai Crowne Plaza Hotel
Crowne Plaza Shanghai Hotel Shanghai
Shanghai Crowne Plaza
Crowne Plaza Hotel Shanghai
Crowne Plaza Shanghai
Hotel Crowne Plaza Hotel Shanghai Shanghai
Shanghai Crowne Plaza Hotel Shanghai Hotel
Hotel Crowne Plaza Hotel Shanghai
Crowne Plaza Hotel Shanghai Shanghai
Crowne Plaza Hotel
Crowne Plaza

Crowne Plaza Hotel Shanghai by IHG Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 103 out of 252 reviews
Rating 8 - Good. 96 out of 252 reviews
Rating 6 - Okay. 39 out of 252 reviews
Rating 4 - Poor. 12 out of 252 reviews
Rating 2 - Terrible. 2 out of 252 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

7.8/10

Property conditions & facilities

Reviews

8/10 Good

Leyi

Liked: Cleanliness, staff & service, property conditions & facilities
Goof
Stayed 15 nights in Sep 2025

6/10 Okay

Martin

Traveled with family
Disliked: Cleanliness, staff & service, room comfort
Good location. Hotel so so. Facilities poor. Bar closed early evening. Club room empty apart from a cool cabinet with 6 Cokes, 6 Sprites an a couple of bottles of beer. Breakfast and main restaurant a buffet which was a bun fight if you didn’t get there early they had run out of items. Staff pushing trolled around cleaning tables I have been in better canteens
Stayed 7 nights in Sep 2025

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

millie

Liked: Cleanliness
Hotel was good
Stayed 2 nights in Aug 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2025

10/10 Excellent

Chris

Stayed 2 nights in Jun 2025

10/10 Excellent

Chris

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Home from home

Wonderful hotel. My second home. Very friendly guys and girls
Stayed 2 nights in Jun 2025

10/10 Excellent

Chris

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Stephane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, amazing city!
Stayed 2 nights in May 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2025

8/10 Good

Weisheng

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
friendly staff, close to subway station, dining options
Stayed 4 nights in Mar 2025

10/10 Excellent

Xuesen

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location in a pleasant neighbourhood
Stayed 2 nights in Dec 2024

10/10 Excellent

Michelle

Stayed 5 nights in Nov 2024

6/10 Okay

PEGGY

Traveled with group, Business traveler
Liked: Staff & service
Stayed 1 night in Dec 2024

10/10 Excellent

Kun

Liked: Cleanliness, staff & service, property conditions & facilities
Great location.
Stayed 3 nights in Nov 2024

10/10 Excellent

Dawei

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cleaning ladies did a great job in cleaning my room
Stayed 13 nights in Oct 2024

8/10 Good

Yan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is great, little far from subway station.
Stayed 2 nights in Oct 2024

8/10 Good

Zahra

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 4 nights in Sep 2024

10/10 Excellent

Yongjian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2024

8/10 Good

Leyi

Liked: Cleanliness, staff & service, amenities
The facility is old. I experienced a water leak and had to move to a different room during the night!
Stayed 13 nights in May 2024

8/10 Good

acacia

Traveled with family
Liked: Cleanliness, staff & service
Overall good location
Stayed 1 night in Dec 2023

10/10 Excellent

D. Michael, Palm Springs

Stayed 3 nights in Jan 2024

10/10 Excellent

Yongjian

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We have been staying in this hotel for couple of times now. We like the friendly staff and breakfast buffet. They are removating this hotel stay rooms. The room is clean and the inside is new. This is very close to American IHG hotel standard. The only place I would like to ask that this hotel has access to American sites like Google or YouTube. It is very difficult for us to use the internet without Google access.
Stayed 3 nights in Nov 2023

10/10 Excellent

Ran

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is in an excellent location, lots of good restaurant and shops
Stayed 1 night in Nov 2023

10/10 Excellent

Graeme

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and helpful staff, good location, close to the metro. Fantastic buffet breakfast
Stayed 1 night in Nov 2023