Conrad Shanghai

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Restaurant
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Bar (on property)
Premium Bund View Suite | Bathroom | Separate tub and shower, rainfall showerhead, designer toiletries
Conrad Suite | Living area | 42-inch LCD TV with satellite channels, TV, DVD player

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Hot tub
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
The current price is $183
$170 nightly
$183 total
Total with taxes and fees
Jun 28 - Jun 29

Explore the area

View in a map
789 Nanjing Road East, Shanghai, Shanghai, 200001
  • Place, Nanjing Road Shopping District
    ‪1 min walk‬
  • Place, People's Square
    ‪8 min walk‬
  • Place, The Bund
    ‪3 min drive‬
  • Airport, Shanghai (PVG-Pudong Intl.)
    ‪61 min drive‬

Room options

Deluxe Room (2 Beds) (Upper Floor)

  • Sleeps 2
  • Free WiFi

Executive Room

  • Sleeps 3
  • Free WiFi

KING DELUXE ROOM

  • Sleeps 3
  • Free WiFi

Deluxe King Room

  • Sleeps 3
  • 1 King Bed
  • Free WiFi

Deluxe King Room High Floor

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

Executive King Room

  • Sleeps 3
  • 1 King Bed
  • Free WiFi

City View Suite

  • Sleeps 3
  • 1 King Bed
  • Free WiFi

Executive Bund View Room

  • Sleeps 3
  • 1 King Bed
  • Free WiFi

Premium Bund View Suite

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

Accessible Room

  • Sleeps 3
  • 1 King Bed
  • Free WiFi

Conrad Suite

  • Sleeps 3
  • 1 King Bed
  • Free WiFi

Premium Room

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

Premium Suite

  • Sleeps 3
  • 1 King Bed
  • Free WiFi

Bund View Room

7.0 out of 10
Good
(2 reviews)
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

Presidential Suite

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

Deluxe Twin Room

7.6 out of 10
Good
(5 reviews)
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

Deluxe Twin Room High Floor

8.6 out of 10
Excellent
(7 reviews)
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

Executive Twin Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

Deluxe Suite

  • Sleeps 3
  • 1 King Bed
  • Free WiFi

Similar properties

About the neighborhood

Shanghai

Conrad Shanghai is centrally located in Shanghai, a 3-minute walk from Nanjing Road Shopping District and 8 minutes by foot from People's Square. .This luxury hotel is 0.5 mi (0.8 km) from Shanghai Grand Theatre and 0.6 mi (1 km) from Shanghai Urban Planning Exhibition Center.

What's nearby

  • Nanjing Road Shopping District - 1 min walk - 0.1 miles
  • People's Square - 8 min walk - 0.5 miles
  • Yuyuan Garden - 2 min drive - 1.0 mile
  • The Bund - 3 min drive - 1.2 miles
  • Xintiandi Style Shopping Centre - 4 min drive - 1.5 miles

Getting around

  • People's Square Station - 11 min walk
  • Shanghai South Railway Station - 13 min drive
  • Hongqiao International Airport (SHA) - 38 min drive

Restaurants

  • ‪CHAGEE 霸王茶姬 - ‬3 min walk
  • ‪老正兴菜馆 - ‬3 min walk
  • ‪Da Hu Chun (大壷春) - ‬1 min walk
  • ‪味香斋 - ‬2 min walk
  • ‪令谷花开·惊世料理 - ‬1 min walk

About this property

Conrad Shanghai

Conrad Shanghai offers 728 accommodations with DVD players and minibars. A pillow menu is available. 42-inch LCD televisions come with premium satellite channels. Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include safes and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include change of bedsheets. Housekeeping is provided on request.

An indoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a 24-hour health club and a sauna.
Guests can pamper themselves with a trip to the onsite spa, which has 8 treatment rooms. Services include massages and body treatments. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy.
Make yourself at home in one of the 728 guestrooms featuring minibars and LCD televisions. Wired and wireless internet access is complimentary, while DVD players and satellite programming provide entertainment. Private bathrooms with separate bathtubs and showers feature rainfall showerheads and designer toiletries. Conveniences include phones, as well as safes and desks.
Pamper yourself with a visit to the spa, which offers massages and body treatments. You're sure to appreciate the recreational amenities, including a 24-hour health club, an indoor pool, and a hot tub. Additional features at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.
Grab a bite to eat at one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily for a fee.
Featured amenities include a business center, limo/town car service, and express check-in. Planning an event in Shanghai? This hotel has 21528 square feet (2000 square meters) of space consisting of a conference center and 9 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning.
Conrad Shanghai has 2 restaurants on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle (surcharge)
  • Limo/town car service
  • Free self parking on site
  • Limited onsite self parking

Food and drink

  • Daily buffet breakfast available for a fee: CNY 254 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour health club
  • Children's pool
  • Full-service spa
  • Hot tub
  • Indoor pool
  • Sauna
  • Shopping mall
  • Steam room
  • TV in common areas

Family friendly

  • Children's pool
  • DVD player
  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 9 meeting rooms
  • Business center
  • Conference center (21,528 square feet of space)

Outdoors

  • Garden
  • Vegetable garden

Full-service spa

  • 8 treatment rooms
  • Aromatherapy
  • Hot tub
  • Massage
  • Sauna
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator (45 inch wide door)
  • Hand-held showerhead
  • Lever door handles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 66 floors
  • Banquet hall
  • Built in 2006
  • Comprehensive food waste policy
  • Reception hall
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium cable/satellite channels
  • DVD player

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Meal delivery service
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: noon
Express check-in available
Minimum check-in age: 16

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property will be renovating from April 15 2026 to August 31 2026 (completion date subject to change). The following areas are affected:
  • Elevator
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CNY 300.0 per stay
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately CNY 254 per person
  • Airport shuttle fee: CNY 850 per vehicle (roundtrip)
  • Rollaway bed fee: CNY 300.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files, and shoe mitts
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

Meridien Shanghai
Royal Meridien
Royal Meridien Hotel
Royal Meridien Hotel Shanghai
Royal Meridien Shanghai
Shanghai Meridien
Shanghai Royal Meridien
Le Royal Meridien Shanghai Hotel Shanghai
Royal Meridien Shanghai Hotel
Meridien Shanghai
Le Royal Meridien Marriot Shanghai
Conrad Shanghai Hotel
Conrad Shanghai Shanghai
Le Royal Meridien Shanghai
Conrad Shanghai Hotel Shanghai

Conrad Shanghai Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 536 out of 1001 reviews
Rating 8 - Good. 291 out of 1001 reviews
Rating 6 - Okay. 99 out of 1001 reviews
Rating 4 - Poor. 43 out of 1001 reviews
Rating 2 - Terrible. 32 out of 1001 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified

6/10 Okay

Sixin

Liked: Staff & service
Disliked: Cleanliness
Good location
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Faina

Liked: Cleanliness, staff & service, amenities
Excellent location. Greate customer service
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Juluies

Liked: Cleanliness, amenities, property conditions & facilities
The staff had my stay feel like home with would like to thank the staff like LiLy, Diana and Quain G for wonderful service
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Jinshui

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Locates on Nanjing Walk Street, very convenient
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Allen

Liked: Cleanliness, amenities, property conditions & facilities
Excellent service
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Choi

Liked: Cleanliness, staff & service, amenities
The staff were very friendly and helpful. They allowed us to check in early, which was very convenient. The view was great, and we were very satisfied with the breakfast.
Stayed 2 nights in Oct 2025
Verified

4/10 Poor

PAK KEONG

Liked: Cleanliness
Disliked: Staff & service
Checking in
Stayed 8 nights in Jan 2026
Verified

10/10 Excellent

Yu

Liked: Cleanliness, staff & service, amenities
Clean room
Stayed 2 nights in Mar 2026
Verified

2/10 Terrible

kelvin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel during my stay in Shanghai...i think better than some other 5 star hotel...breakfast also very good...keep it up...
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

AMIN MOHAMED

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel😍
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Sze Wai Veera

Liked: Cleanliness, amenities, property conditions & facilities
The room is amazing. Very spacious and clean
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

SEUNG HYE

Liked: Cleanliness, staff & service, amenities
Very clean
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

YAN XUN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel
Stayed 5 nights in Jul 2025
Verified

10/10 Excellent

JAMES

Bra
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

josephine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brilliant location, views and breakfasts
Stayed 3 nights in May 2025
Verified

10/10 Excellent

Yong

Great
Stayed 2 nights in Nov 2025
Verified

8/10 Good

JOAN

Liked: Cleanliness, amenities, property conditions & facilities
Camille, Lily and Quain G are lovely. They are helpful. The room is clean and I love the scent of their shampoo.
Stayed 5 nights in Dec 2025
Verified

10/10 Excellent

Sergio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a very pleasant stay at this hotel during my trip to China. The facilities were comfortable, clean, and well maintained, and the overall atmosphere of the hotel made it a great place to relax after long days of travel and work. What truly made the difference, however, was the exceptional service from the staff. I would especially like to thank Lily, Quaint G., and Ivy, who were incredibly kind, professional, and attentive throughout my stay. They went out of their way to help with anything I needed and always did so with a warm and welcoming attitude. Their support made my experience much smoother and far more enjoyable. Customer service like this is not easy to find, and their dedication reflects very positively on the hotel. Thanks again to Lily, Quaint G., and Ivy for making my stay memorable. I would definitely recommend this hotel to anyone visiting the area.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Yixiang

Liked: Cleanliness, staff & service, amenities
I had a fantastic stay at the Conrad. The staff was very friendly and accommodating. I want to specifically thank Kelly in the Executive Lounge, her customer service was spectacular and she was very professional and hard working. Liangjuan in the spa was also great and gave a great massage.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Li

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel and great location.
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

Chen Han

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Dow

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect hotel in a perfect area
Stayed 5 nights in May 2025
Verified

8/10 Good

Jessie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel
Stayed 8 nights in May 2025
Verified

10/10 Excellent

JUNGSOO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was our first family trip to Shanghai and mainland China. From the moment we arrived at Conrad, the staff warmly welcomed us. The Premier Room was spacious and comfortable for our family of three. Breakfast was excellent, and the location was extremely convenient, with major attractions within walking distance. Special thanks to Benjamin and Camille for their exceptional support despite my limited Mandarin, they made our stay smooth and enjoyable. Highly recommended for anyone visiting Shanghai
Stayed 5 nights in Nov 2025
Verified

10/10 Excellent

kerri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hospitality. As an older woman alone I felt well taken care of my the staff. Very safe
Stayed 2 nights in Jun 2025