From the moment I stepped foot in the hotel I knew it would be an enjoyable stay. The front desk staff were always so friendly, polite and accommodating. The room was immaculately clean, and our housekeeper was fabulous. Loved the coffee in the room. We had the rooftop terrace, and it was so nice to lounge outdoors. I noted other reviews had negative remarks about the bathrooms, but we had zero privacy issues in this style of room. Also, the bed felt like I was sleeping in a cloud. Highly recommend, and already want to go back!