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Sutera Hotel

3.0 star property

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Photo gallery for Sutera Hotel

Fountain
Exterior
2 outdoor pools, sun loungers
Restaurant
Lobby sitting area

Reviews

5.8 out of 10

Popular amenities

  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
  • Business services

Explore the area

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77 & 78 , Persiaran S2/B2, Seremban 2, Seremban, Negeri Sembilan, 70300
  • Place, Palm Mall, Seremban
    ‪4 min drive‬
  • Place, Terminal One Mall
    ‪7 min drive‬
  • Place, Gunung Angsi
    ‪8 min drive‬
  • Airport, Kuala Lumpur (KUL-Kuala Lumpur Intl.)
    ‪43 min drive‬

Room options

View all photos for Standard Queen Room

Standard Queen Room | Desk, iron/ironing board, free WiFi

Standard Queen Room

  • 108 sq ft
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Standard Twin Room

Standard Twin Room | Desk, iron/ironing board, free WiFi

Standard Twin Room

  • 108 sq ft
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Family Room, Multiple Beds

Family Room, Multiple Beds | Desk, iron/ironing board, free WiFi

Family Room, Multiple Beds

  • 161 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed
  • Free WiFi

Similar properties

Front of property - evening/night
Palm Seremban Hotel
Kemayan Square
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
4.2 out of 5, Very Good, 399 reviews
$70 nightly
The price is $77
Jun 19 - Jun 20
Total with taxes and fees
Palm Seremban Hotel

About the neighborhood

Seremban

Located in Seremban, Sutera Hotel is a 3-minute drive from Palm Mall, Seremban and 6 minutes from Taman Tasik Seremban. .This hotel is 18.5 mi (29.8 km) from Sepang International Circuit and 3.3 mi (5.3 km) from Terminal One Mall.

What's nearby

  • Palm Mall, Seremban - 4 min drive - 2.9 miles
  • Terminal One Mall - 7 min drive - 4.0 miles
  • Gunung Angsi - 8 min drive - 4.5 miles
  • Taman Tasik Seremban - 8 min drive - 4.5 miles
  • Wisma Negeri - 8 min drive - 4.5 miles

Getting around

  • Kuala Lumpur Seremban KTM Komuter Station - 10 min drive
  • Kuala Lumpur International Airport (KUL) - 41 min drive

Restaurants

  • ‪Auntie Anne's - ‬4 min walk
  • ‪OldTown White Coffee - ‬6 min walk
  • ‪Secret Recipe - ‬6 min walk
  • ‪Subway - ‬5 min walk
  • ‪Restoran Hing Hing Hing 兴兴兴茶餐室 - ‬3 min walk

About this property

Sutera Hotel

Sutera Hotel offers 84 air-conditioned accommodations with complimentary bottled water and coffee/tea makers. Flat-screen televisions come with cable channels. Bathrooms include showers and complimentary toiletries.

This Seremban hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

2 outdoor swimming pools are on site along with a children's pool.
Make yourself at home in one of the 84 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature showers, complimentary toiletries, and hair dryers. Conveniences include phones, as well as desks and coffee/tea makers.
Make use of convenient amenities such as complimentary wireless internet access, wedding services, and tour/ticket assistance.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 7 AM to 10:30 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff.
Buffet breakfasts are available for a surcharge and are served each morning between 7 AM and 10:30 AM.
Sutera Hotel has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: MYR 15 for adults and MYR 7 for children
  • A bar/lounge
  • A restaurant

Things to do

  • 2 outdoor pools
  • Children's pool

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Meeting rooms

Outdoors

  • Barbecue grill
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • 4 floors
  • Designated smoking areas

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: MYR 20
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: MYR 20

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash deposit: MYR 50.0 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately MYR 15 for adults and MYR 7 for children
  • Early check-in fee: MYR 20 (subject to availability)
  • Late check-out fee: MYR 20 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Sutera Hotel Seremban
Sutera Seremban
Sutera Hotel Hotel
Sutera Hotel Seremban
Sutera Hotel Hotel Seremban

Sutera Hotel Reviews

Reviews

5.8
Rating 10 - Excellent. 6 out of 74 reviews
Rating 8 - Good. 16 out of 74 reviews
Rating 6 - Okay. 25 out of 74 reviews
Rating 4 - Poor. 15 out of 74 reviews
Rating 2 - Terrible. 12 out of 74 reviews

5.2/10

Cleanliness

6.4/10

Staff & service

5.6/10

Amenities

5.2/10

Property conditions & facilities

Reviews

Verified

4/10 Poor

Siew

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Horrible hotel.

Filthy room. Sheets & towels were stained. Latch on door was broken. Never stay there again.
Stayed 2 nights in Jan 2023
Verified

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Cleanliness

So so if given the price is cheap

Room is smelly, lots of cigarette buds outside the room window. Bed sheets are stained but bed is comfortable. Air conditioner is powerful and cold.
Stayed 2 nights in Nov 2020
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Bilik bersih. Cuma, maklumbalas sistem yang menyatakan bahawa saya sudah boleh mendaftar, sangat lambat sehingga saya terpaksa menunggu untuk satu tempoh yang lama. Penerangan tentang pakej bayaran yang agak mengelirukan. Say kena bayar deposit untuk setiap bilik sedangkan di tempat lain bayaran deposit hanya dibayar sekali atau satu sahaja untuk semua jumlah bilik yang ditempah. Selak pintu ada yang sudah patah. Layanan kakitangan mesra dan membantu.
Stayed 1 night in Jan 2020
Verified

4/10 Poor

Yuyin

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Dirty sheets, dirty curtains, smelling closets, bath towel is not clean, but the staff is very kind and very helpful when needed
Stayed 1 night in Dec 2019
Verified

8/10 Good

haikal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
overall ok
Stayed 1 night in Sep 2019
Verified

6/10 Okay

WM

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Having pool facility
Stayed 1 night in Sep 2019
Verified

4/10 Poor

ANNY

Disliked: Cleanliness, staff & service, amenities
The room smells of cigarette smoke, the less friendly staff especially the receptionist counter and I will never come to this hotel again
Stayed 1 night in Aug 2019
Verified

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Facility so bad.room condition is not as aspected...
Stayed 1 night in Jun 2019
Verified

6/10 Okay

Verified traveler

Liked: Cleanliness
Disliked: Property conditions & facilities
Bilik sudah lama x d sengara...langsir yg hampir jatuh,tile pecah2
Stayed 1 night in Jun 2019
Verified

6/10 Okay

Nurashikin

Disliked: Staff & service
Easy for check-in and check-out process. The room smells like old furniture and it is unpleasant smell
Stayed 1 night in May 2019
Verified

8/10 Good

CHEUNG

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The hotel is in good location very near to the malls and area center. However the facilities are serious wear, the amenities are not clean up for the claimed 3-Star hotel standard. No towels in room, the receptionist gave me one towel at check-in, The hotel is a nice building with pretty architect, maybe it is not in a tourist or business area so it doesn't want to maintain or upkeep. Staff is super nice and friendly though. Overall it is OK for a stop-by.
Stayed 1 night in Apr 2019
Verified

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Boleh la
Stayed 1 night in Jan 2019
Verified

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Didn’t do wat I had been requested ( decorate room ).just wasting money
Stayed 2 nights in Nov 2018
Verified

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not really clean
Stayed 2 nights in Nov 2018
Verified

8/10 Good

Chuck

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Its my second time and it was nice except the water pressure for shower is not satisfied me after long hour drive. hihi... Room was nice and gonna book again.
Stayed 1 night in Oct 2018
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Menu Sarapan Terhad

Bersih & Selesa namun pilihan menu sarapan terlalu terhad
Stayed 1 night in Aug 2018
Verified

6/10 Okay

imcool

Liked: Staff & service
Disliked: Cleanliness, room comfort

x best langsung..kotor

kotor.. x menarik langsung.. kolam tlalu dalam...kolam.kanak2 pun dalam..makanan x sedap... bilik air kotor sgt... korido kotor sgt..penuh ngan puting rokok...
Stayed 1 night in Aug 2018
Verified

8/10 Good

Christopher

Awsome

great stay everything was perfect
Stayed 2 nights in Aug 2018
Verified

4/10 Poor

Guest

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Not recommended

Nice to see from outside.. But once u check in.. It is quite bad hotel.. Water heater not function, request for kettle and was given malfunction.. Doubtful to use swimming pool.. Corridor also very dirty.. May b only my bad day
Stayed 1 night in Jul 2018
Verified

4/10 Poor

Peter

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not so good

Not so good
Stayed 2 nights in Jun 2018
Verified

2/10 Terrible

Nizam

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Dirty and smelly toilet.

Terrible dirty and smelly toilet. Parking space in basement with no light, dark. Corridor wall with liquid splatter mark. Hotel staff were not friendly, I need to shout from the outdoor lobby to request the luggage trolley to unload my stuff from my car, the staff was so lazy to pickup the trolley. But when she passed me the trolley, it was no sincerity, without smile, no eye contact, no welcome greeting, hard and tight face, put the trolley about 5m from my car and leave it there so i have to pick it up by myself.
Stayed 1 night in Jun 2018
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort

Nice hotel

Clean room and good facilities. Near Aeon S2. Near Seremban city.
Stayed 1 night in Apr 2018
Verified

6/10 Okay

Nita

Disliked: Cleanliness, property conditions & facilities

So-so stay experience

No towels in our family room. Requested to be sent to room but no action taken at all until the time we check out the next day. Quite disappointed.
Stayed 1 night in Apr 2018
Verified

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Good location

Good location. Near to shopping complex and shop. Near to my working place. But facilities not in good condition. Short stay and for working purposes should value for money
Stayed 1 night in Apr 2018
Verified

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

No water heater..dusty furniture

Despite of the room..the door also didn't have a safety lock.Other matter is just alright.
Stayed 1 night in Apr 2018