8/10 Good
Jayden J.
Traveled with family
Dec 6, 2025
The hotel itself was nice. Every staff there was courteous except (Crystal) the one who was checking me in on the first day. She was working there in the front desk with her negative attitude to service customers. After I checked in, when I got into the room I found out the bed cover and the quilt case were dirty with yellow spots around. I asked Crystal to send a staff to change them, but the staff just changed the quilt case so I had to ask her to change the bed cover again. Luckily, her shift was done. The other gentlemen was on the front desk at that time. He was very nice and professional to handle all my requirements perfectly. I was happy with everything that he had done for me. In general, the hotel and staffs were very nice. I took 1 star off it's because the very bad experience with Crystal at the very first day. That was my first day that I traveled to South Korea. She made me had a bad mood for the whole day.

Jayden J.
Stayed 7 nights in Nov 2025

































