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KOKO HOTEL Sendai Station West

3.5 star property

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Photo gallery for KOKO HOTEL Sendai Station West

Breakfast meal
Lobby
Lobby
Lobby
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Air conditioning
  • 24/7 front desk

Explore the area

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3-chome-8-27 Chuo Aoba Ward, Sendai, Miyagi, 980-0021
  • Place, Asaichi Morning Market
    ‪1 min walk‬
  • Place, Sendai Ginza Street
    ‪1 min walk‬
  • Place, Sendai Anpanman Children's Museum & Mall
    ‪15 min walk‬
  • Airport, Sendai (SDJ)
    ‪27 min drive‬

Room options

View all photos for Standard Semi-Double Room, Non-Smoking

Standard Semi-Double Room, Non-Smoking | Desk, free WiFi, bed sheets

Standard Semi-Double Room, Non-Smoking

9.0 out of 10
Wonderful
(17 reviews)
  • 151 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Large Twin Bed
  • Free WiFi

View all photos for Standard Double Room, Non-Smoking

Standard Double Room, Non-Smoking | Desk, free WiFi, bed sheets

Standard Double Room, Non-Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • 178 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Standard Twin Room, Non-Smoking

Standard Twin Room, Non-Smoking | Desk, free WiFi, bed sheets

Standard Twin Room, Non-Smoking

8.0 out of 10
Very good
(1 review)
  • 205 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds
  • Free WiFi

View all photos for Standard Semi-double Non-smoking

Bathroom | Combined shower/tub, hair dryer, slippers, bidet

Standard Semi-double Non-smoking

  • Sleeps 2
  • Free WiFi

View all photos for Standard Double Non-Smoking

Desk, free WiFi, bed sheets

Standard Double Non-Smoking

  • Sleeps 2
  • Free WiFi

View all photos for Standard Twin Non-Smoking

Desk, free WiFi, bed sheets

Standard Twin Non-Smoking

  • Sleeps 2
  • Free WiFi

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About the neighborhood

Sendai

With a stay at KOKO HOTEL Sendai Station West in Sendai (Downtown Sendai), you'll be within a 5-minute drive of Sendai Anpanman Children's Museum & Mall and Sendai Ginza Street. .This hotel is 8.9 mi (14.3 km) from Sekisui Heim Super Arena and 0.2 mi (0.3 km) from Asaichi Morning Market.

What's nearby

  • Asaichi Morning Market - 1 min walk - 0.1 miles
  • Sendai Ginza Street - 1 min walk - 0.1 miles
  • Sunmall Ichibancho - 5 min walk - 0.3 miles
  • Sendai City Tourist Information Center - 5 min walk - 0.3 miles
  • Sendai Anpanman Children's Museum & Mall - 15 min walk - 0.8 miles

Getting around

  • Sendai Station - 2 min walk
  • Hirose-dori Station - 6 min walk
  • Sendai Airport (SDJ) - 35 min drive

Restaurants

  • ‪ドトールコーヒーショップ 仙台南町通り店 - ‬1 min walk
  • ‪斎藤惣菜店 ころっけや - ‬2 min walk
  • ‪餃子番長 炎のもつ家 甚助 - ‬1 min walk
  • ‪伊藤商店 仙台朝市店 - ‬2 min walk
  • ‪CRAFT BEER MARKET 仙台駅前店 - ‬1 min walk

About this property

KOKO HOTEL Sendai Station West

KOKO HOTEL Sendai Station West offers 170 air-conditioned accommodations with fireplaces and slippers. 40-inch flat-screen televisions come with satellite channels.

Bathrooms include shower/tub combinations, bidets, hair dryers, and toothbrushes and toothpaste. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Make yourself at home in one of the 170 air-conditioned rooms featuring fireplaces and flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Conveniences include desks and electric kettles, and housekeeping is provided on request.
Make use of convenient amenities, which include complimentary wireless internet access and a vending machine.
Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (31 inch wide door)
  • Hardwood flooring in room
  • Smooth flooring in public areas
  • Well-lit path to entrance

More

  • 1 building
  • 9 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with cable/satellite channels

Food and drink

  • Electric kettle

More

  • Air conditioning
  • Desk
  • Fireplace
  • Heating

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Property is also known as

Koko Sendai West Sendai
KOKO HOTEL Sendai Station West Hotel
KOKO HOTEL Sendai Station West Sendai
KOKO HOTEL Sendai Station West Hotel Sendai

KOKO HOTEL Sendai Station West Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 96 out of 198 reviews
Rating 8 - Good. 68 out of 198 reviews
Rating 6 - Okay. 24 out of 198 reviews
Rating 4 - Poor. 7 out of 198 reviews
Rating 2 - Terrible. 3 out of 198 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Yu-Sheng

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel staff were very friendly.
Stayed 7 nights in Nov 2025
Verified

8/10 Good

HARUO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location to go to drink.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Jui-chang

Liked: Cleanliness, staff & service, amenities
Room is very very clean. Great location, very close to Sendai station. Easy access to 仙台朝市 and 商店街. Breakfast was the most imppressive. Will stay again.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Maurice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel
Stayed 1 night in Oct 2024
Verified

8/10 Good

Aye

Liked: Cleanliness, amenities, property conditions & facilities
Overall is Nice but noisy
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

elena

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was extremely helpful and provided excellent dining recommendations
Stayed 1 night in May 2024
Verified

10/10 Excellent

MINGXIANG

Liked: Staff & service, amenities, property conditions & facilities
good for stay & safe.
Stayed 2 nights in Aug 2024
Verified

10/10 Excellent

Dave

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
near JR & subway station ,clear room and great breakfast
Stayed 2 nights in May 2024
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Near station,very convenient
Stayed 2 nights in May 2024
Verified

10/10 Excellent

Taylor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot to base your exploration of the city. Very nice.
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean rooms at good location

Conveniently located near the JR station. The rooms were clean and relatively spacious. We were also allowed to store our luggages overnight without charge.
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Francisdon Dexter

Liked: Cleanliness, amenities, property conditions & facilities
Able to obtain assistance with my request.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Did the trick for our nights stay. We appreciated the last minute help with our luggage.
Stayed 1 night in Jul 2024
Verified

8/10 Good

Nanette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location for sightseeing with easy access to trains and buses. Typical small room hard pillow luckily brought our own, bed was comfortable. Lots of eating places around, we went to Saizeriya next to Mos Burger it was cheap and cheerful but very busy only 5 minutes walk from hotel. Breakfast was a bit disappointing as it was only luck warm at best
Stayed 6 nights in Aug 2025
Verified

6/10 Okay

Wendy

Liked: Cleanliness, staff & service, amenities
Room too small.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

JiHwan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing! Clean! Safe! Beautiful! Super amazing and kind staff!
Stayed 4 nights in Dec 2024
Verified

8/10 Good

Jimmy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

I liked it!

Felt like a nice hotel, with the room in a pretty modern style and fresh. Breakfast was good and a location close to the train station. Can't think of anything to complain about and I could see myself coming here again if I'm going back to Sendai in the future.
Stayed 3 nights in Apr 2024
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing location with reasonable price

Location is very good. Only 5 mins walk from the West exit. Quite easy access to walking street and restaurants. Breakfast is fine. There ‘re few convenient stores around the hotel. Amenities are more than expected especially facial products. Staff is nice and friendly.
Stayed 2 nights in Feb 2024
Verified

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, amenities
Very close to Sendai Station (5 mins walk). Staff are very helpful. Rooms extremely clean. Comfortable beds. Bathrooms very good. Only criticism was that I was given a smoking room.
Stayed 1 night in Oct 2023
Verified

10/10 Excellent

Maxwell Chun Sum

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room looks new and clean, while the bathroom looks a bit old. There are enough space for luggage.
Verified

2/10 Terrible

Cheuk Nam

Disliked: Cleanliness, amenities, property conditions & facilities
Very small room with unreasonable price; the room does not even have air conditioner
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Koko hotel is relatively close to Sendai station, and more or less in the heart of the city. The room was quite large for the price, and the breakfast buffet was a great value. Given how the hotel is in the thick of things, it's really easy to find just about anything you could need right outside of the door; shopping streets, department stores, and public transit are all around but if the denseness of the city gets to be too much, there are also less densely populated places to shop just a couple of stops away via train. The Koko Hotel is also within walking distance of the Sendai City Museum and the ruins of Hanmaru Castle, which are fantastic places to visit in general. I love the city of Sendai, and I really enjoyed my time in the Koko Hotel. I would absolutely stay here again.
Stayed 2 nights in Feb 2025
Verified

10/10 Excellent

Jui-chang

Liked: Cleanliness, staff & service, amenities
房間非常乾淨. 位置非常好, 離仙台車站不遠, 旁邊是仙台朝市, 隔壁是豐田租車, 早餐非常好吃豐盛,值得再來
Stayed 2 nights in Feb 2026
Verified

8/10 Good

まさし

Liked: Cleanliness
客室は、清潔でした。 接客もよかったです。
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

KAORI

Liked: Cleanliness, amenities
客室も綺麗で朝食も美味しかったです。 駅からも近く、便利でした！
Stayed 2 nights in Jan 2026

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