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Hotel JAL City Sendai

3.0 star property

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Photo gallery for Hotel JAL City Sendai

A high-rise hotel with multiple floors, a well-lit entrance, and a parking sign.
A spacious lobby with a sofa, ottoman, and a table.
A modern lobby with sofas, a coffee table, and a chandelier.
A bar with a long counter and multiple bottles, large windows with a city view, and two chairs in the foreground.
A buffet table with various food items and utensils.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Air conditioning
  • Business services
The current price is $76
$69 nightly
$76 total
Aug 16 - Aug 17

Explore the area

View in a map
1-2-12 Kakyoin, Aoba-ku, Sendai, Miyagi-ken, 980-0013
  • Place, Jozenji-dori Avenue
    ‪6 min walk‬
  • Place, Nishikicho Park
    ‪8 min walk‬
  • Place, Sendai Anpanman Children's Museum & Mall
    ‪9 min walk‬
  • Airport, Sendai (SDJ)
    ‪27 min drive‬

Room options

View all photos for Standard Single Room, Non Smoking

A hotel room with a bed, a TV, a desk, and a window with blinds.

Standard Single Room, Non Smoking

8.8 out of 10
Excellent
(16 reviews)
  • Sleeps 1
  • 1 Large Twin Bed
  • Free WiFi

View all photos for Semi-double Room, Non Smoking

A hotel room with a bed, a TV, a desk, and a window with blinds.

Semi-double Room, Non Smoking

8.8 out of 10
Excellent
(12 reviews)
  • Sleeps 2
  • 1 Large Twin Bed
  • Free WiFi

View all photos for Standard Double Room, Non Smoking

A hotel room with a large bed, a desk, a chair, and a TV.

Standard Double Room, Non Smoking

8.6 out of 10
Excellent
(10 reviews)
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Standard Twin Room, Non Smoking

A hotel room with two beds, a TV, a small table, and a window with blinds.

Standard Twin Room, Non Smoking

8.6 out of 10
Excellent
(10 reviews)
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Standard Twin Room with Extra bed, Non Smoking

A hotel room with two beds, a TV, a small table, and a window with blinds.

Standard Twin Room with Extra bed, Non Smoking

8.0 out of 10
Very good
(6 reviews)
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Murphy Bed
  • Free WiFi

View all photos for Single Room for Women Only 17 ㎡

A hotel room with a bed, bedside table, and a TV.

Single Room for Women Only 17 ㎡

  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Standard Single Room, Non-smoking (17 ㎡)

A hotel room with a bed, a desk, a chair, and a television.

Standard Single Room, Non-smoking (17 ㎡)

  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Standard Single Room, Smoking (17 ㎡)

A hotel room with a bed, a desk, a chair, and a television.

Standard Single Room, Smoking (17 ㎡)

  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

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About the neighborhood

Sendai

With a stay at Hotel JAL City Sendai in Sendai (Downtown Sendai), you'll be within a 15-minute drive of Sekisui Heim Super Arena and Sendai City Tourist Information Center. .This hotel is 0.3 mi (0.5 km) from Aoba-dori Avenue and 0.5 mi (0.8 km) from Jozenji-dori Avenue.

What's nearby

  • Sendai City Tourist Information Center - 5 min walk - 0.3 miles
  • Jozenji-dori Avenue - 6 min walk - 0.4 miles
  • Nishikicho Park - 8 min walk - 0.4 miles
  • Sendai Anpanman Children's Museum & Mall - 9 min walk - 0.5 miles
  • Asaichi Morning Market - 9 min walk - 0.5 miles

Getting around

  • Sendai Station - 5 min walk
  • Hirose-dori Station - 6 min walk
  • Sendai Airport (SDJ) - 38 min drive

Restaurants

  • そばの神田 東一屋 名掛丁店
  • ‪Starbucks - ‬2 min walk
  • ‪口福吉祥 囍龍 - ‬3 min walk
  • Jolie
  • ‪NISHIKIYA KITCHEN - ‬3 min walk

About this property

Hotel JAL City Sendai

Hotel JAL City Sendai offers 238 accommodations with complimentary bottled water and slippers. Beds feature down comforters and premium bedding. This Sendai hotel provides complimentary wired and wireless Internet access.

Bathrooms include shower/tub combinations, bidets, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and phones. Housekeeping is offered daily and in-room massages can be requested.

Make yourself at home in one of the 238 guestrooms. Your bed comes with down comforters and premium bedding. Complimentary wired and wireless internet access is available. Private bathrooms with shower/tub combinations feature complimentary toiletries and bidets.
Make use of convenient amenities such as complimentary wireless internet access, a banquet hall, and a vending machine.
Enjoy a satisfying meal at JOLIE serving guests of Hotel JAL City Sendai. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are served on weekdays from 6:30 AM to 10:00 AM and on weekends from 6:30 AM to 10:30 AM for a fee.
Featured amenities include dry cleaning/laundry services, luggage storage, and laundry facilities. This hotel has 5 meeting rooms available for events. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 6:30 AM and 10:30 AM.
JOLIE - This restaurant serves breakfast, lunch, and dinner. Open daily.
J-Lounge - Onsite bar. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (JPY 1,500 per day)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 10:30 AM on weekends; JPY 2,000 for adults and JPY 1,100 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • J-Lounge
  • JOLIE

Family friendly

  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 5 meeting rooms

Spa

  • In-room massages

Accessibility

  • Elevator

More

  • 14 floors
  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Cable/satellite channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Phone

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 2 AM
Late check-in subject to availability

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 2000 for adults and JPY 1100 for children
  • Self parking fee: JPY 1500.00 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Property is also known as

Hotel JAL City
Hotel JAL City Sendai
JAL City
JAL City Sendai
Jal City Hotel Sendai

Hotel JAL City Sendai Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 335 out of 800 reviews
Rating 8 - Good. 340 out of 800 reviews
Rating 6 - Okay. 89 out of 800 reviews
Rating 4 - Poor. 25 out of 800 reviews
Rating 2 - Terrible. 11 out of 800 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Edwin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An amazing hotel and it was spacious for two people, everything was clean!
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Mark Erwin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location was easy, breakfast was good too.
Stayed 3 nights in Oct 2025
Verified review

10/10 Excellent

Dianne

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location and friendly, helpful staff.
Stayed 2 nights in Oct 2025
Verified review

8/10 Good

Mary Ann

Liked: Cleanliness, staff & service, property conditions & facilities
The location to the train station was excellent. We stayed only one night and the hotel served our needs.
Stayed 1 night in Jan 2026
Verified review

6/10 Okay

Jei woo

Liked: Cleanliness, staff & service
The location of this hotel is convenient.
Stayed 3 nights in Nov 2024
Verified review

10/10 Excellent

CHUI YUK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very convenient and just next to the station.
Stayed 2 nights in Sep 2025
Verified review

8/10 Good

EDDIE

Liked: Cleanliness, staff & service, property conditions & facilities
Almost attached with station and very convenient and breakfast was wonderful
Stayed 1 night in Nov 2024
Verified review

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location.
Stayed 8 nights in Jun 2025
Verified review

10/10 Excellent

Wing Shan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location, Clean room, will definitely come back
Stayed 1 night in Apr 2024
Verified review

8/10 Good

Richard

Liked: Cleanliness, amenities, property conditions & facilities
That was good.
Stayed 3 nights in Nov 2025
Verified review

8/10 Good

Ge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
easy transportation and downtown location for shopping.
Stayed 1 night in Aug 2024
Verified review

10/10 Excellent

Hiroki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So nice
Stayed 1 night in Aug 2025
Verified review

6/10 Okay

Akira Kikuchi

location from Sendai Station.
Stayed 2 nights in Jul 2024
Verified review

10/10 Excellent

Rajaram Reddy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
People are very nice and the breakfast service is good. The hotel is very conveniently located close to the Bullet train station. Parking is a little expensive.
Stayed 1 night in Apr 2025
Verified review

10/10 Excellent

FUWEN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

helen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very close to station. Super friendly and helpful staff. Great breakfast.
Stayed 1 night in May 2024
Verified review

10/10 Excellent

Obara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice.
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a standard twin and room was spacious w a small sofa. Received 2 bottles of water each day. Hotel was close to Sendai Station. Nice hotel.
Stayed 2 nights in Jan 2025
Verified review

6/10 Okay

Miyuki

No complains however, comparing with latest new hotels the facility is a bit dated.
Stayed 1 night in Jun 2024
Verified review

6/10 Okay

William

Liked: Staff & service
Disliked: Cleanliness
The place was quite convenient maybe a 7 to 10 minute walk from Sendai Station. But the bathroom was covered in mold on the wall ceiling and floor. We only stayed one night and we didn’t see it till later that evening so there wasn’t much we could do about it, but I did let the front desk man know When we left.
Stayed 1 night in Nov 2025
Verified review

8/10 Good

LIEN

Liked: Staff & service
Bathroom need more cleaning
Stayed 4 nights in Apr 2024
Verified review

6/10 Okay

Akira Kikuchi

Bath room hook was broken and ceiling fans also didn’t work.
Stayed 2 nights in Jun 2024
Verified review

8/10 Good

AKIKO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
駅近で利用しやすかった。
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Kazuaki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
部屋も綺麗で広く、スタッフさんの対応も良かったです。
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Yoshifumi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
清掃が行き届いており良かった
Stayed 1 night in Apr 2026

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