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Hotel JAL City Sendai

Property class: 3

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Photo gallery for Hotel JAL City Sendai

A high-rise hotel with multiple floors, a well-lit entrance, and a parking sign.
A buffet table with various food items and utensils.
A modern lobby with sofas, a coffee table, and a chandelier.
A spacious lobby with a sofa, ottoman, and a table.
A bar with a long counter and multiple bottles, large windows with a city view, and two chairs in the foreground.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free WiFi
  • Air conditioning
  • Business services
The current price is $128
$116 nightly
$128 total
Nov 19 - Nov 20

Explore the area

View in a map
1-2-12 Kakyoin, Aoba-ku, Sendai, Miyagi-ken, 980-0013
  • Place, Nishikicho Park
    ‪8 min walk‬
  • Place, Sendai Anpanman Children's Museum & Mall
    ‪9 min walk‬
  • Place, Asaichi Morning Market
    ‪9 min walk‬
  • Airport, Sendai (SDJ)
    ‪27 min drive‬

Room options

View all photos for Standard Single Room, Non Smoking

A hotel room with a bed, a TV, a desk, and a window with blinds.

Standard Single Room, Non Smoking

9.0 out of 10
Wonderful
(17 reviews)
  • Sleeps 1
  • 1 Large Twin Bed
  • Free wired internet

View all photos for Semi-double Room, Non Smoking

A hotel room with a bed, a TV, a desk, and a window with blinds.

Semi-double Room, Non Smoking

8.6 out of 10
Excellent
(14 reviews)
  • Sleeps 2
  • 1 Large Twin Bed
  • Free wired internet

View all photos for Standard Double Room, Non Smoking

A hotel room with a large bed, a desk, a chair, and a TV.

Standard Double Room, Non Smoking

8.4 out of 10
Very good
(14 reviews)
  • Sleeps 2
  • 1 Queen Bed
  • Free wired internet

View all photos for Standard Twin Room, Non Smoking

A hotel room with two beds, a TV, a small table, and a window with blinds.

Standard Twin Room, Non Smoking

8.6 out of 10
Excellent
(10 reviews)
  • Sleeps 2
  • 2 Twin Beds
  • Free wired internet

View all photos for Standard Twin Room with Extra bed, Non Smoking

A hotel room with two beds, a TV, a small table, and a window with blinds.

Standard Twin Room with Extra bed, Non Smoking

7.8 out of 10
Good
(7 reviews)
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Murphy Bed
  • Free wired internet

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About the neighborhood

Sendai

With a stay at Hotel JAL City Sendai in Sendai (Downtown Sendai), you'll be within a 15-minute drive of Sekisui Heim Super Arena and Sendai City Tourist Information Center. .This hotel is 0.3 mi (0.5 km) from Aoba-dori Avenue and 0.5 mi (0.8 km) from Jozenji-dori Avenue.

What's nearby

  • Sendai City Tourist Information Center - 5 min walk - 0.3 miles
  • Jozenji-dori Avenue - 6 min walk - 0.4 miles
  • Nishikicho Park - 8 min walk - 0.4 miles
  • Sendai Anpanman Children's Museum & Mall - 9 min walk - 0.5 miles
  • Asaichi Morning Market - 9 min walk - 0.5 miles

Getting around

  • Sendai Station - 5 min walk
  • Hirose-dori Station - 6 min walk
  • Sendai Airport (SDJ) - 38 min drive

Restaurants

  • ‪ホシヤマ珈琲店 - ‬2 min walk
  • ‪口福吉祥 囍龍 - ‬3 min walk
  • ‪牛たん炭焼利久西口本店 - ‬3 min walk
  • Jolie
  • ‪夕焼け麦酒園 - ‬1 min walk

About this property

Hotel JAL City Sendai

Hotel JAL City Sendai offers 238 accommodations with complimentary bottled water and slippers. Beds feature down comforters and premium bedding. This Sendai hotel provides complimentary wired and wireless Internet access.

Bathrooms include shower/tub combinations, bidets, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and phones. Housekeeping is offered daily and in-room massages can be requested.

Make yourself at home in one of the 238 guestrooms. Your bed comes with down comforters and premium bedding. Complimentary wired and wireless internet access is available. Private bathrooms with shower/tub combinations feature complimentary toiletries and bidets.
Make use of convenient amenities such as complimentary wireless internet access, a banquet hall, and a vending machine.
Enjoy a satisfying meal at JOLIE serving guests of Hotel JAL City Sendai. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are served on weekdays from 6:30 AM to 10:00 AM and on weekends from 6:30 AM to 10:30 AM for a fee.
Featured amenities include dry cleaning/laundry services, luggage storage, and laundry facilities. This hotel has 5 meeting rooms available for events. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 6:30 AM and 10:30 AM.
JOLIE - This restaurant serves breakfast, lunch, and dinner. Open daily.
J-Lounge - Onsite bar. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (JPY 1,500 per day)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 10:30 AM on weekends; JPY 2,000 for adults and JPY 1,100 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • J-Lounge
  • JOLIE

Family friendly

  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 5 meeting rooms

Spa

  • In-room massages

Accessibility

  • Elevator

More

  • 14 floors
  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Cable/satellite channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Phone

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 2 AM
Late check-in subject to availability

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

  • American Express
  • Diners Club
  • JCB International
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 2000 for adults and JPY 1100 for children
  • Self parking fee: JPY 1500.00 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Property is also known as

Hotel JAL City
Hotel JAL City Sendai
JAL City
JAL City Sendai
Jal City Hotel Sendai

Hotel JAL City Sendai Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 355 out of 853 reviews
Rating 8 - Good. 358 out of 853 reviews
Rating 6 - Okay. 99 out of 853 reviews
Rating 4 - Poor. 28 out of 853 reviews
Rating 2 - Terrible. 13 out of 853 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel within easy walking distance to the Station and numerous restaurants and shopping centres.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An amazing hotel and it was spacious for two people, everything was clean!
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I went as a solo traveller with little Japanese language skills and found it a pleasant stay.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location was easy, breakfast was good too.
Stayed 3 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location and friendly, helpful staff.
Stayed 2 nights in Oct 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
The location to the train station was excellent. We stayed only one night and the hotel served our needs.
Stayed 1 night in Jan 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
The location of this hotel is convenient.
Stayed 3 nights in Nov 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Almost attached with station and very convenient and breakfast was wonderful
Stayed 1 night in Nov 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very convenient and just next to the station.
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location.
Stayed 8 nights in Jun 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
easy transportation and downtown location for shopping.
Stayed 1 night in Aug 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
People are very nice and the breakfast service is good. The hotel is very conveniently located close to the Bullet train station. Parking is a little expensive.
Stayed 1 night in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So nice
Stayed 1 night in Aug 2025
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
That was good.
Stayed 3 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice.
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a standard twin and room was spacious w a small sofa. Received 2 bottles of water each day. Hotel was close to Sendai Station. Nice hotel.
Stayed 2 nights in Jan 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service
NA
Stayed 3 nights in Dec 2025
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Cleanliness
The place was quite convenient maybe a 7 to 10 minute walk from Sendai Station. But the bathroom was covered in mold on the wall ceiling and floor. We only stayed one night and we didn’t see it till later that evening so there wasn’t much we could do about it, but I did let the front desk man know When we left.
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
いー感じ
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
次回も利用したいと思います
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Veldig rimelig for dets gode beliggenhet, størrelse av rommet og kvalitet. Frokost hadde vid nok variasjon. Badet var ikke helt moderne, men ikke noe å klage om.
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
チェックイン時のタブレットの使いにくさは異常。ネガはそこだけで総じて良いホテルです。
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
コスパと駅近がメリットかな
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
部屋も広く清潔でとてもよかった！
Stayed 1 night in Jul 2026

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