A potentially lovely hotel, except that (a) check-in desk told me told check-in time was 15:00, not the 14:00 my reservation said, so I had to hang around for an hour, (b) the restaurant was closed just for the night I was staying, and (c), worst of all, a staff physically let themselves into my room at 20:30 to pick up dressing gowns, which we hadn't touched. This is completely unexpected and unacceptable, as we were both only partially clothed.