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Hotel Infanta Isabel

3.0 star property

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Photo gallery for Hotel Infanta Isabel

Terrace/patio
Daily buffet breakfast (EUR 10.50 per person)
Double Room, City View | In-room safe, desk, soundproofing, free WiFi
Reception
Lobby sitting area

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning
  • Business services
  • Laundry
  • Room service
$72
$65 nightly
$72 total
Total with taxes and fees
Jan 18 - Jan 19

Explore the area

View in a map
Plaza Mayor, 12, Segovia, Segovia, 40001
  • Place, Plaza Mayor
    ‪1 min walk‬
  • Place, Segovia Cathedral
    ‪1 min walk‬
  • Place, Segovia Aqueduct
    ‪8 min walk‬

Room options

View all photos for Superior Room, City View

Superior Room, City View | In-room safe, desk, soundproofing, free WiFi

Superior Room, City View

10.0 out of 10
Exceptional
(9 reviews)
  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Double Room (Deluxe)

Superior Double Room (Deluxe) | Deep soaking bathtub

Superior Double Room (Deluxe)

  • 377 sq ft
  • Sleeps 4
  • 1 King Bed OR 1 Double Sofa Bed

View all photos for Standard Room

Standard Room | In-room safe, desk, soundproofing, free WiFi

Standard Room

8.6 out of 10
Excellent
(41 reviews)
  • 215 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Family Room

Family Room | In-room safe, desk, soundproofing, free WiFi

Family Room

10.0 out of 10
Exceptional
(5 reviews)
  • 377 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Bunk Bed

View all photos for Double Room, City View

Double Room, City View | In-room safe, desk, soundproofing, free WiFi

Double Room, City View

9.6 out of 10
Exceptional
(9 reviews)
  • 215 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds OR 1 King Bed

View all photos for Triple Room

Triple Room | In-room safe, desk, soundproofing, free WiFi

Triple Room

9.6 out of 10
Exceptional
(9 reviews)
  • 431 sq ft
  • Sleeps 3
  • 2 Large Twin Beds and 1 Double Sofa Bed

View all photos for Standard Double Room Single Use

Standard Double Room Single Use | In-room safe, desk, soundproofing, free WiFi

Standard Double Room Single Use

  • 215 sq ft
  • Sleeps 1
  • 1 Twin Bed

Similar properties

Lobby sitting area
Hotel Real Segovia
  • Free WiFi
  • Air conditioning
  • Breakfast available
  • Business services
4.6 out of 5, Wonderful, 618 reviews
$68 nightly
The price is $75
Feb 1 - Feb 2
Total with taxes and fees
Hotel Real Segovia

About the neighborhood

Segovia

A stay at Hotel Infanta Isabel places you in the heart of Segovia, steps from Plaza Mayor and Juan Bravo Theater. .This hotel is 0.1 mi (0.1 km) from Corpus Christi Convent and 0.1 mi (0.1 km) from Segovia Cathedral.

What's nearby

  • Plaza Mayor - 1 min walk - 0.0 miles
  • Segovia Cathedral - 1 min walk - 0.0 miles
  • Centro Didactico de la Juderia - 2 min walk - 0.1 miles
  • Alcazar of Segovia - 8 min walk - 0.5 miles
  • Segovia Aqueduct - 8 min walk - 0.5 miles

Getting around

  • Segovia Station - 14 min drive
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 82 min drive

Restaurants

  • ‪Limón y Menta - ‬1 min walk
  • ‪Granier - ‬1 min walk
  • ‪Cafés La Colonial - ‬1 min walk
  • ‪Vogue - ‬1 min walk
  • ‪La Concepción - ‬5 min walk

About this property

Hotel Infanta Isabel

Hotel in Segovia with a 24-hour front desk
Hotel Infanta Isabel offers 40 air-conditioned accommodations with safes. This Segovia hotel provides complimentary wireless Internet access. Housekeeping is provided daily.
The recreational activities listed below are available either on site or nearby; fees may apply.
Make yourself at home in one of the 40 air-conditioned guestrooms. Complimentary wireless internet access is available to keep you connected. Conveniences include safes and desks, and housekeeping is provided daily.
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and babysitting (surcharge).
Take advantage of the hotel's room service (during limited hours). Buffet breakfasts are available daily from 8 AM to 10:30 AM for a fee.
Featured amenities include express check-in, complimentary newspapers in the lobby, and dry cleaning/laundry services. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
Buffet breakfasts are available for a surcharge and are served each morning between 8 AM and 10:30 AM.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (EUR 16 per day)
  • 24-hour roundtrip airport shuttle on request for a surcharge

Food and drink

  • Daily buffet breakfast available 8:00 AM to 10:30 AM for a fee: EUR 10.50 per person

Things to do

  • Library

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Meeting rooms

Accessibility

  • No elevator

More

  • 5 floors
  • Banquet hall
  • Built in 1991
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Towels provided

Food and drink

  • Limited room service

More

  • Air conditioning
  • Desk
  • Heating
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-in available

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
This property's valet parking is available from 8 AM-11 PM and is available on a first-come, first-served basis. Reservations for valet parking are available.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 10.50 per person
  • Airport shuttle fee: EUR 150 per vehicle (one-way)
  • Nearby parking fee: EUR 16 per day (984 ft away)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation

Property is also known as

Infanta Isabel
Sercotel Infanta Isabel
Sercotel Infanta Isabel Hotel
Sercotel Infanta Isabel Hotel Segovia
Sercotel Infanta Isabel Segovia
Hotel Sercotel Infanta Isabel Segovia
Hotel Sercotel Infanta Isabel
Hotel Infanta Isabel Segovia
Infanta Isabel Segovia
Hotel Infanta Isabel Hotel
Hotel Infanta Isabel Segovia
Hotel Infanta Isabel Hotel Segovia

Hotel Infanta Isabel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 593 out of 1001 reviews
Rating 8 - Good. 309 out of 1001 reviews
Rating 6 - Okay. 78 out of 1001 reviews
Rating 4 - Poor. 13 out of 1001 reviews
Rating 2 - Terrible. 8 out of 1001 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Elissa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel could not be more conveniently located for visiting historic Segovia. It was clean and quiet (even though our room faced out over the main square), and the room was a good size. The staff was helpful and kind.
Stayed 3 nights in Oct 2025

6/10 Okay

DAVID

Liked: Cleanliness, staff & service, property conditions & facilities
A rather pokey room but nice facing main square. Noise, I seemed to have a dowflow pipe built into a strange section of wall behind the a/c.
Stayed 3 nights in Oct 2025

10/10 Excellent

Roland

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location in the square. Walkable to most attractions in Segovia. Courteous staff, clean, if compact, rooms. Convenient to a number of good restaurants and historic sites. I can recommend the hotel to anyone staying here.
Stayed 1 night in Sep 2025

10/10 Excellent

Kalai

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Travelled with our child and the triple room was plenty big for the 3 of us. Staff were lovely. The rooms were very comfortable. We had a very difficult time getting a cab from the train station to the hotel so I suggest one be booked in advance if that is how you are arriving. The area of the hotel was 10/10.
Stayed 2 nights in Sep 2025

8/10 Good

Ismael

Liked: Cleanliness, staff & service, property conditions & facilities
Gracias
Stayed 1 night in Sep 2025

10/10 Excellent

Susan

Stayed 2 nights in Oct 2025

10/10 Excellent

Cristobal

Stayed 1 night in Oct 2025

4/10 Poor

Severino

Traveled with family
Disliked: Amenities, property conditions & facilities
Habitacion pequeña, baño antiguo, colchon poco confortable.
Stayed 1 night in Oct 2025

10/10 Excellent

Catherine Morris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We very much enjoyed our stay at Hotel Infanta Isabel. The room, service, and breakfasts were very good. The only thing to note is that wifi at the hotel was poor and intermittent. This affected access to the internet on our electronic devices and the TV in the room. Hopefully this will be remedied soon.
Stayed 3 nights in Sep 2025

10/10 Excellent

Fernando

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Stayed 2 nights in Sep 2025

10/10 Excellent

Norma

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The parking situation is great cause they valet so you don’t have to worry, the whole place is absolutely stunning and very well laid out. I thoroughly enjoyed my stay and the convenience of the location and the staff was very helpful and friendly. I definitely recommend this hotel.
Stayed 1 night in Sep 2025

10/10 Excellent

Ruben

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bello hotel con un vista increible a la catedral. La habitación increible.
Stayed 1 night in Sep 2025

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lindo horel, la habitacion 208 con vista a la plaza , luminosa y amolia. Buen desayuno. Agradecimiento especial a Azucena que logró darme un early check in luego de un overnight flight.
Stayed 2 nights in Sep 2025

10/10 Excellent

Martha

Stayed 1 night in Sep 2025

6/10 Okay

Maria Luisa

Liked: Cleanliness, staff & service
The hotel is in the best location! It is clean and has a beautiful charm. However, we got a room that was super small and dark.
Stayed 3 nights in Sep 2025

8/10 Good

Gloria S

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Charming stay

Overall, it was a good one night stay. The rooms are large and clean. The best thing about the hotel is it is centrally located close to everything. On the other hand, it can get a little busy and loud since it is in the main square of Plaza Mayor. Luckily there were not any events during the night however, early Thursday morning they have a local farmers market and you can hear the trucks and carts pulling in. Also, the church bells ring every hour so although it is a beautiful sound, it can wake you up. I would suggest taking earplugs and you should be fine. The air conditioning unit in the room worked well, but it had a strange high-pitched noise that I’ve never heard come from an AC unit before. The lobby has some character and it is very charming. The staff was not rude, but they were not super friendly either. They were just OK. The rainfall shower was wonderful. I would give it 4 1/2 stars.
Stayed 1 night in Sep 2025

10/10 Excellent

Robert

Stayed 1 night in Sep 2025

10/10 Excellent

Vanessa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Súper bien ubicado
Stayed 2 nights in Sep 2025

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The girls at the front desk were fantastic
Stayed 1 night in Sep 2025

10/10 Excellent

Glenn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My room was very nice with a specatular view of the plaza and the cathedral. The room was large with big windows and a very nice bathroom. The staff was friendly and offered valet parking. The location of this hotel is wonderful, right on the main plaza.
Stayed 1 night in Sep 2025

10/10 Excellent

julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay and location!

Charming hotel in the heart of Plaza Mayor. The room was comfortable and clean, and the hotel is walking distance to all sights and restaurants.
Hotel facade at night.
View from room.
Wonderful room with the BEST shower!
Stayed 1 night in Sep 2025

8/10 Good

Alain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

Andrey

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Portia

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was perfectly situated on Plaza Mayor, the staff was friendly, our room was always cleaned very well, and the breakfast was fantastic! Will absolutely be staying there again
Stayed 8 nights in Aug 2025

2/10 Terrible

Evry, HIALEAH

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
While I do appreciate the courteous service at check-in and during breakfast, the rest of my experience was extremely disappointing. There was a failure in the cold water supply line, which I was informed originated from a city-wide issue. However, this situation made it impossible to use the bathroom at all—neither for showering nor for any basic hygiene needs—from the night of my arrival until at least 9:30 a.m. the next morning. I understand that technical issues can happen unexpectedly and may be out of your direct control. However, this does not absolve the hotel of responsibility. At no point was a formal apology offered, and no alternatives or gestures of consideration were provided. Upon checkout, there was no inquiry about how my stay was or any expression of empathy regarding the incident. What I experienced falls far below the standards of hospitality I expected when booking with your hotel. I paid for a habitable room and a minimum level of service, which was clearly not delivered.
Stayed 1 night in Jul 2025