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Fairmont Olympic Hotel

5.0 star property

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Photo gallery for Fairmont Olympic Hotel

Property amenity
Creator video - submitted by The Minimalist Traveler
2 restaurants, breakfast, lunch, dinner served; American cuisine
Property amenity
Indoor pool, open 6:00 AM to 10:00 PM, sun loungers

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Air conditioning
$287
$243 nightly
$287 total
Total with taxes and fees
Mar 29 - Mar 30

Explore the area

View in a map
411 University St, Seattle, WA, 98101
  • Place, Seattle Convention Center Arch Building
    ‪4 min walk‬
  • Place, Seattle Waterfront
    ‪4 min walk‬
  • Place, Pike Place Market
    ‪7 min walk‬
  • Airport, Seattle, WA (SEA-Seattle - Tacoma Intl.)
    ‪20 min drive‬

Room options

View all photos for Room, 1 King Bed (Fairmont Room)

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Room, 1 King Bed (Fairmont Room)

9.4 out of 10
Exceptional
(27 reviews)
  • City view
  • 320 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Deluxe Room, 1 King Bed

9.4 out of 10
Exceptional
(108 reviews)
  • City view
  • 431 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room, 2 Double Beds

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Deluxe Double Room, 2 Double Beds

9.0 out of 10
Wonderful
(45 reviews)
  • City view
  • 431 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, City View, Corner

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Deluxe Room, 1 King Bed, City View, Corner

9.8 out of 10
Exceptional
(24 reviews)
  • City view
  • 431 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking, Bay View

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Deluxe Room, 1 King Bed, Non Smoking, Bay View

9.4 out of 10
Exceptional
(6 reviews)
  • City view
  • 431 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Bay View, Corner

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Deluxe Room, 1 King Bed, Bay View, Corner

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 431 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, City View (1 Bedroom)

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Suite, 1 King Bed with Sofa bed, City View (1 Bedroom)

8.8 out of 10
Excellent
(29 reviews)
  • City view
  • 452 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Grand Suite, 1 King Bed (1 Bedroom)

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Grand Suite, 1 King Bed (1 Bedroom)

9.6 out of 10
Exceptional
(4 reviews)
  • City view
  • 1249 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed (Tub with Grab Bars Hearing Accessible)

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Deluxe Room, 1 King Bed (Tub with Grab Bars Hearing Accessible)

10.0 out of 10
Exceptional
(3 reviews)
  • City view
  • 431 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Tub with Grab Bars Hearing Accessible)

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Room, 1 King Bed (Tub with Grab Bars Hearing Accessible)

9.8 out of 10
Exceptional
(7 reviews)
  • City view
  • 320 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room, 2 Double Beds (Tub with Grab Bars Hearing Accessible)

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Deluxe Double Room, 2 Double Beds (Tub with Grab Bars Hearing Accessible)

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 431 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed (Hearing Accessible)

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Deluxe Room, 1 King Bed (Hearing Accessible)

10.0 out of 10
Exceptional
(3 reviews)
  • City view
  • 431 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room, 2 Double Beds, Accessible, Non Smoking (Roll-In Shower, Hearing Accessible)

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Deluxe Double Room, 2 Double Beds, Accessible, Non Smoking (Roll-In Shower, Hearing Accessible)

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 431 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Accessible, Non Smoking (Roll-In Shower, Hearing Accessible)

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Deluxe Room, 1 King Bed, Accessible, Non Smoking (Roll-In Shower, Hearing Accessible)

8.0 out of 10
Very good
(1 review)
  • City view
  • 431 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Penthouse, 1 King Bed (Olympic Suite)

Penthouse, 1 King Bed (Olympic Suite) | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Penthouse, 1 King Bed (Olympic Suite)

  • City view
  • 3000 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Bay View (1 Bedroom)

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Suite, 1 King Bed, Non Smoking, Bay View (1 Bedroom)

  • City view
  • 452 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Penthouse, 1 King Bed, Non Smoking (Cascade Suite)

Penthouse, 1 King Bed, Non Smoking (Cascade Suite) | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Penthouse, 1 King Bed, Non Smoking (Cascade Suite)

  • City view
  • 3000 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed (Tub with Grab Bars Hearing Accessible)

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Suite, 1 King Bed (Tub with Grab Bars Hearing Accessible)

  • City view
  • 1249 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking (Tub w/ Grab Bars, Hearing Accessible)

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Suite, 1 King Bed, Non Smoking (Tub w/ Grab Bars, Hearing Accessible)

  • City view
  • 452 sq ft
  • Sleeps 3
  • 1 King Bed

Similar properties

Lobby
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  • Pet friendly
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4.7 out of 5, Exceptional, 4,440 reviews
$159 nightly
The price is $188
Mar 13 - Mar 14
Total with taxes and fees
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About the neighborhood

Seattle

With a stay at Fairmont Olympic Hotel, you'll be centrally located in Seattle, within a 10-minute walk of Seattle Waterfront and Seattle Convention Center Arch Building. .This family-friendly hotel is 0.6 mi (0.9 km) from Pike Place Market and 1.1 mi (1.8 km) from Lumen Field.

What's nearby

  • Seattle Central Business District - 1 min walk - 0.0 miles
  • Seattle Convention Center Arch Building - 4 min walk - 0.3 miles
  • Seattle Waterfront - 4 min walk - 0.3 miles
  • Pike Place Market - 7 min walk - 0.4 miles
  • Lumen Field - 17 min walk - 1.0 mile

Getting around

  • University Street Station - 3 min walk
  • King Street Station - 15 min walk
  • Seattle-Tacoma International Airport (SEA) - 27 min drive

Restaurants

  • ‪Potbelly Sandwich Shop - ‬3 min walk
  • ‪The Fonté Bar @ Rainier Square - ‬3 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪Regatta Bar & Grille - ‬2 min walk
  • ‪Olympic Bar - ‬1 min drive

About this property

Fairmont Olympic Hotel

Fairmont Olympic Hotel offers 450 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Accommodations offer separate sitting areas. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. Televisions come with premium cable channels and pay movies.

Bathrooms include shower/tub combinations, bathrobes, slippers, and designer toiletries. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include hair dryers and irons/ironing boards. Microwaves, refrigerators, and hypo-allergenic bedding can be requested. Housekeeping is provided once per stay.

An indoor pool and a hot tub are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Penelope The Beauty Bar. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna and a hot tub. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. The spa is open daily.
Make yourself at home in one of the 450 air-conditioned guestrooms. Your pillowtop bed comes with down comforters and Egyptian cotton sheets. Cable television is provided for your entertainment. Private bathrooms with shower/tub combinations feature designer toiletries and hair dryers.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find a health club, an indoor pool, and a hot tub. Additional features at this hotel include concierge services, a hair salon, and shopping on site.
Enjoy American cuisine at 4th Avenue Espresso Bar, one of the hotel's 2 restaurants, or stay in and take advantage of the room service. Snacks are also available at the coffee shop/cafe. Wrap up your day with a drink at the bar/lounge. To-go breakfasts are available daily from 6:30 AM to 11:00 AM for a fee.
Featured amenities include a business center, limo/town car service, and express check-out. Planning an event in Seattle? This hotel has 320 square feet (30 square meters) of space consisting of a conference center and 12 meeting rooms. Self parking (subject to charges) is available onsite.
To-go breakfasts are available for a surcharge and are served each morning between 6:30 AM and 11:00 AM.
4th Avenue Espresso Bar - This coffee shop specializes in American cuisine.
Olympic Bar - This lobby lounge specializes in American cuisine and serves breakfast, lunch, and dinner. Open daily.
The George - This restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.
Shuckers - This seafood restaurant serves dinner only. Guests can enjoy drinks at the bar. Open select days.
Room service is available.

Property amenities

Internet

  • Available in all rooms: WiFi

Parking and transportation

  • Electric car charging station on site
  • Limo/town car service
  • Covered self parking on site (USD 56.14 per night; includes in/out privileges)
  • Covered valet parking on site (USD 81.09 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily on-the-go breakfast available 6:30 AM to 11:00 AM for a fee: USD 16 to 36 for adults and USD 10 to 22 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • 4th Avenue Espresso Bar
  • Olympic Bar
  • Shuckers
  • The George

Things to do

  • Bicycle rentals
  • Designer stores
  • Full-service spa
  • Health club
  • Hot tub
  • Indoor pool
  • Private wine tours
  • Sauna
  • Shopping

Family friendly

  • Baby toys
  • Children's dinnerware
  • Children's games
  • Children's toys
  • High chair
  • In-room babysitting (surcharge)
  • In-room crib
  • Indoor pool
  • Microwave on request
  • Pool toys
  • Refrigerator on request
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (on request)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 12 meeting rooms
  • Business center
  • Conference center (320 square feet of space)

Outdoors

  • Garden
  • In a nature reserve
  • Pool loungers
  • Terrace
  • Vegetable garden

Full-service spa

  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Pool hoist on site
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • 12 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1924
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • Pay movies
  • TV with premium cable channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Microwave on request
  • Refrigerator on request
  • Room service

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive an email within 7 days before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per pet, per stay
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
3 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 30.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 38.69 per accommodation, per night
The resort fee includes:
  • Fitness center access
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Internet access
  • Partner property pool access
  • Phone calls
  • WiFi access (may be limited)

We have included all charges provided to us by the property.

Optional extras

  • Fee for to-go breakfast: approximately USD 16 to 36 for adults, and USD 10 to 22 for children
  • Covered self parking fee: USD 56.14 per night (in/out privileges)
  • Covered valet parking fee: USD 81.09 per night (in/out privileges)
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • An in-room refrigerator is available for an additional fee
  • In-room microwave fee: USD 15 per stay
  • Rollaway bed fee: USD 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

Pool access available from 6:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Fairmont Hotel
Fairmont Olympic
Fairmont Olympic Hotel
Fairmont Olympic Hotel Seattle
Fairmont Olympic Seattle
Hotel Olympic
Olympic Fairmont
Olympic Fairmont Hotel
Olympic Hotel
Fairmont Seattle
Seattle Fairmont
The Fairmont Olympic Seattle Hotel Seattle
Fairmont Olympic Hotel Hotel
Fairmont Olympic Hotel Seattle
Fairmont Olympic Hotel Hotel Seattle

Fairmont Olympic Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1148 out of 1566 reviews
Rating 8 - Good. 209 out of 1566 reviews
Rating 6 - Okay. 106 out of 1566 reviews
Rating 4 - Poor. 60 out of 1566 reviews
Rating 2 - Terrible. 43 out of 1566 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

Reviews

6/10 Okay

Jill, Jacksonville

Liked: Cleanliness
I couldn’t access the mini bar..it wouldn’t open. I told the front desk, but it wasn’t fixed. The 2nd floor (which I was on) was the same floor that the public came to with their children to visit Santa…access to and from my room was challenging, to say the least, as people continuously blocked the way. I requested a late check out, which I received, but I paid half a day’s rate for only 3 additional hours and was told by the front desk (when I inquired) that they were far too busy to allow an additional hour for me (as I waited for my train)
Stayed 1 night in Nov 2025

4/10 Poor

Arica

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is not a family friendly stay. There was no hand soap, the pool had adults that weren’t being kid friendly. There was no hot water in the showers. It’s not accessible for the strollers. Trying to get room service or food took over 45 min.
Stayed 1 night in Dec 2025

8/10 Good

Tamara

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Lobby was done beautiful for Christmas and overall hotel was nice. Not impressed with valet, after a weekend of being parked there they gave me back my SUV with a completely flat tire and did not provide a warning or offer assistance.
Stayed 2 nights in Nov 2025

6/10 Okay

Steven

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Fairmont Hotel is a beautiful facility. Situated in a great location. Check-in was very smooth and step or very polite.However, the hidden cost associated with it are outrageous. Parked our car one night, we were charged $65 plus tax. There’s a $30 resort fee, which I guess is standard. $32 for a generic sausage and egg breakfast nine dollars for a cup of coffee. Out of date TVs in hotel room. Never picked up about eight empty alcohol classes outside of the room.
Stayed 1 night in Dec 2025

10/10 Excellent

Rebekah

Liked: Cleanliness, staff & service, amenities
Gorgeous decor, excellent staff, great amenities
Stayed 1 night in Dec 2025

10/10 Excellent

Douglas, Oakland

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very clean and the bed is nicely done! Thank you!
Stayed 1 night in Dec 2025

8/10 Good

Ellen, Sedro-Woolley

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Computer crashed before our arrival. Staff was wonderful and offered a free drink at the bar. The room was well appointed, clearly recently renovated. Nice holiday decorations but prices a bit high.
Stayed 2 nights in Nov 2025

10/10 Excellent

STEPHANIE

Stayed 5 nights in Dec 2025

10/10 Excellent

Christine

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Fairmont is a winter wonderland. Just lovely. The room was nice and comfortable. Might be time to upgrade towels and slippers. But aw onderdul
Stayed 2 nights in Dec 2025

10/10 Excellent

Jean

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2025

8/10 Good

Kathleen

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
There was no free breakfast!
Stayed 1 night in Dec 2025

10/10 Excellent

Steven

Stayed 1 night in Nov 2025

10/10 Excellent

Jay

Liked: Cleanliness, amenities, property conditions & facilities
Lovely stay. Room was very comfortable and the food was very good.
Stayed 1 night in Dec 2025

10/10 Excellent

Jacquelynn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent bar
Stayed 1 night in Dec 2025

6/10 Okay

SIERRA

Traveled with partner
Liked: Cleanliness, property conditions & facilities
I recently stayed at the Fairmont Olympic and want to highlight how warm, friendly, and professional the staff were throughout my visit. Every employee I encountered was kind and clearly committed to providing good service, and the historic ambiance of the hotel is truly lovely. However, a few aspects of the stay didn’t quite meet the expectations of a 5-star hotel. I later discovered it is actually considered a 4 star hotel. That is misleading on Expedia. At peak times, the lobby felt unusually busy and chaotic, which made it hard to move through comfortably. The only breakfast restaurant was completely full with a 45min wait, and no alternative seating or dining options were offered — something that stood out, especially given the hotel’s luxury rating. While there was basic coffee available in the lobby early in the morning, there were no early breakfast options or the ability to get a latte or espresso drink until 7 AM. Earlier food and specialty coffee availability would make a meaningful difference. None of these points take away from how lovely the staff were, but they are noticeable because the hotel is positioned as a 5-star property. With improved crowd management and more flexible morning dining options, the experience could more closely match the high level of service I would think.
Stayed 2 nights in Dec 2025

8/10 Good

Ani

Stayed 3 nights in Dec 2025

10/10 Excellent

Paulina Elizabeth

Liked: Cleanliness, property conditions & facilities
Such nice hotel! Great staff service!
Stayed 2 nights in Dec 2025

2/10 Terrible

Woodlyne

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I booked a room with breakfast provided. I was told because i used a third party app i would not be eligible for the amenities. I was already on a time crunch so i tolerated it. I want a refund for that stay. Plus i wasn't told about room cleaning, i learned the hard way they use AI it was just bad service. Because of that its not clear if i am indeed safe here
Stayed 6 nights in Nov 2025

10/10 Excellent

Hadeel, Lacey

Stayed 2 nights in Dec 2025

10/10 Excellent

B K

Stayed 1 night in Dec 2025

8/10 Good

Ken Peng

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2025

10/10 Excellent

Thomas

Stayed 3 nights in Nov 2025

10/10 Excellent

Crystal

Liked: Cleanliness, staff & service, amenities
Wow!! Beautiful historic hotel with excellent staff and lovely amenities!
Stayed 1 night in Dec 2025

10/10 Excellent

Esfir

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2025

10/10 Excellent

Donald

Stayed 2 nights in Nov 2025