We found the floor in our room buckled twisted and lifting.a single 4'×4' patch in the middle of the room.Looked like water damage and a box fan pointed at it.When we voiced our concern, the lady at the desk called the manager Andrew. I then heard Andrew say we "bikers" were just complaining that we didn't get a 2nd floor view. We DID book a view but were not disappointed as we did not have to haul heavy gear up the stairs (no elevators).Lets be clear, we are grandma and grandpa on vacation, not the Hells Angels looking for trouble. The lady in the office quickly moved us upstairs, was very accommodating and all other staff interaction was great. Ultimately we passed our original room the next morning and the floors were being repaired, so there ya go. Andrew made us uncomfortable from the moment we checked in, to the phone interaction and after checkout when we were loading up. He made a point to come out and compliment our bikes after being told we had heard what was said..it was weird. Think he might have been trying to be nice, but came across as awkward after everything.
Cant stress enough how great everyone else was. Im sorry that some staff were put in awkward positions by Andrew's weird outbursts..the accommodation was fine overall. Won't be back.
Also, no AC . Guess we should have paid more attention to the lsting.