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Best Western Plus Wilkes Barre Center City

3.0 star property

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Suite, 1 King Bed, Hot Tub, City View | Premium bedding, pillowtop beds, desk, laptop workspace
Lobby
Exterior
Bar (on property)
Premium bedding, pillowtop beds, desk, laptop workspace

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
$101
$91 nightly
$101 total
Total with taxes and fees
Mar 15 - Mar 16

Explore the area

View in a map
77 E Market St., Wilkes-Barre, PA, 18701
  • Place, F. M. Kirby Center for the Performing Arts
    ‪2 min walk‬
  • Place, Chacko's Family Bowling Center
    ‪13 min walk‬
  • Place, Wilkes-Barre General Hospital
    ‪5 min drive‬
  • Airport, Wilkes-Barre, PA (AVP-Scranton Intl.)
    ‪17 min drive‬

Room options

King Room

  • Sleeps 2

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave | Premium bedding, pillowtop beds, desk, laptop workspace

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

9.4 out of 10
Exceptional
(16 reviews)
  • 312 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Mobility Accessible King Room

  • Sleeps 2

Suite-1 King Bed, Non-Smoking, Hot Tub, Living Area, Board Table, Kitchenette, Wi-Fi

  • Sleeps 2

Two Queen Beds Room

  • Sleeps 4

Accessible-2 Queen, Mobility Accessible, Roll In Shower, Handheld Showerhead, Shower Chair, Microwave And Refrigerator, Non-Smoking, Full Breakfast

  • Sleeps 4

Suite-1 King Bed, Non-Smoking, Sofabed, Hot Tub, Living Area, Kitchenette, Wi-Fi

  • Sleeps 4

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Premium bedding, pillowtop beds, desk, laptop workspace

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

9.2 out of 10
Wonderful
(44 reviews)
  • 312 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Kitchenette

Premium bedding, pillowtop beds, desk, laptop workspace

Suite, 1 King Bed, Non Smoking, Kitchenette

  • 507 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Hot Tub, City View

Suite, 1 King Bed, Hot Tub, City View | Premium bedding, pillowtop beds, desk, laptop workspace

Suite, 1 King Bed, Hot Tub, City View

10.0 out of 10
Exceptional
(1 review)
  • 816 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave | Premium bedding, pillowtop beds, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

9.0 out of 10
Wonderful
(24 reviews)
  • 312 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Kitchenette (with Sofabed)

Premium bedding, pillowtop beds, desk, laptop workspace

Suite, 1 King Bed, Non Smoking, Kitchenette (with Sofabed)

  • 667 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

Premium bedding, pillowtop beds, desk, laptop workspace

Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

9.0 out of 10
Wonderful
(2 reviews)
  • 312 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

City View King Suite

  • Sleeps 2

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About the neighborhood

Wilkes-Barre

Best Western Plus Wilkes Barre Center City is centrally located in Wilkes-Barre, a 3-minute walk from F. M. Kirby Center for the Performing Arts and 13 minutes by foot from Chacko's Family Bowling Center. .This hotel is 2.3 mi (3.7 km) from Mohegan Sun Arena at Casey Plaza and 3.5 mi (5.7 km) from Seven Tubs Natural Area.

What's nearby

  • F. M. Kirby Center for the Performing Arts - 2 min walk - 0.1 miles
  • River Common - 6 min walk - 0.4 miles
  • Luzerne County Courthouse - 11 min walk - 0.6 miles
  • Chacko's Family Bowling Center - 13 min walk - 0.7 miles
  • Wilkes-Barre General Hospital - 5 min drive - 1.4 miles

Getting around

  • Wilkes-Barre Scranton Intl. Airport (AVP) - 19 min drive

Restaurants

  • ‪McDonald's - ‬7 min walk
  • ‪Pronto Pizzeria - ‬5 min walk
  • ‪Abide Coffe - ‬6 min walk
  • ‪Dunkin' - ‬4 min walk
  • ‪Rodano's - ‬3 min walk

About this property

Best Western Plus Wilkes Barre Center City

Best Western Plus Wilkes Barre Center City offers 75 air-conditioned accommodations with complimentary newspapers and complimentary bottled water. Pillowtop beds feature premium bedding. 42-inch flat-screen televisions come with cable channels. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Wilkes-Barre hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 75 air-conditioned rooms featuring refrigerators and microwaves. Your pillowtop bed comes with premium bedding. 42-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.
Take advantage of recreation opportunities including an outdoor pool and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, gift shops/newsstands, and wedding services.
Take advantage of the hotel's room service (during limited hours). A complimentary buffet breakfast is served daily from 7:00 AM to 9:00 AM.
Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-out. Planning an event in Wilkes-Barre? This hotel has 22000 square feet (2044 square meters) of space consisting of a conference center and meeting rooms. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 7:00 AM and 9:00 AM.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Pool gate

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (on request)
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference center (22,000 square feet of space)
  • Meeting rooms

Outdoors

  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Braille/raised signage
  • Elevator (51 inch wide door)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (28 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 7 floors
  • Ballroom
  • Banquet hall
  • Built in 1978
  • Fireplace in lobby
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2:00 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 20.00 per pet, per night, plus a deposit of USD 20.00 per day
Service animals are welcome, and are exempt from fees
2 total (up to 50 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
3 children, up to the age of 16 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 14 per night
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 250.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet deposit: USD 20.00 per day
  • Pet fee: USD 20.00 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 14 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and outdoor lighting
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

Pool access available from 10:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property

Property is also known as

BEST WESTERN Genetti
BEST WESTERN Genetti Hotel
BEST WESTERN Genetti Hotel Wilkes-Barre
BEST WESTERN Genetti Wilkes-Barre
Genetti
Genetti Hotel
Best Western Wilkes-Barre
Wilkes-Barre Best Western
Best Western Plus Genetti Hotel Wilkes-Barre
Best Western Plus Genetti Hotel
Best Western Plus Genetti Wilkes-Barre
Best Western Plus Genetti
Best Western Genetti Hotel Conference Center
Plus Wilkes Barre Center City
Best Western Plus Wilkes Barre Center City Hotel
Best Western Plus Genetti Hotel Conference Center
Best Western Plus Wilkes Barre Center City Wilkes-Barre
Best Western Plus Wilkes Barre Center City Hotel Wilkes-Barre

Best Western Plus Wilkes Barre Center City Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 616 out of 1008 reviews
Rating 8 - Good. 252 out of 1008 reviews
Rating 6 - Okay. 87 out of 1008 reviews
Rating 4 - Poor. 28 out of 1008 reviews
Rating 2 - Terrible. 25 out of 1008 reviews

9.0/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Ericka

Liked: Cleanliness, staff & service, amenities
Staff on arrival, clean room, clean hotel, nice breakfast buffet cooked fresh and the amenities
Stayed 2 nights in Dec 2025

8/10 Good

Steven

Liked: Cleanliness, staff & service, amenities
Room and staff were great.
Stayed 1 night in Nov 2025

10/10 Excellent

Joseph

Stayed 5 nights in Nov 2025

10/10 Excellent

Evelyn

Stayed 1 night in Nov 2025

10/10 Excellent

Mark

Stayed 1 night in Nov 2025

10/10 Excellent

Linda

Traveled with partner
Liked: Cleanliness, amenities
Excellent breakfast. Great place to stay!!!
Stayed 1 night in Dec 2025

10/10 Excellent

Marcus

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was spotless. Joshua checked us in. He was very friendly and accommodating. He answered all our questions with a smile. The breakfast area was lovely & the food was fresh & tasty.
Stayed 1 night in Dec 2025

10/10 Excellent

Pierre

Liked: Amenities
All good
Stayed 3 nights in Dec 2025

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2025

8/10 Good

Lorraine

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Old hotel updated, charming. Very clean, accommodated us with an adjacent room. Staff were very friendly.
Stayed 1 night in Nov 2025

10/10 Excellent

Arthur

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room was great, Hotel was clean and staff was terrific.
Stayed 4 nights in Nov 2025

10/10 Excellent

Cynthia-Ann

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff!!! Very pleasant and helpful!
Stayed 1 night in Nov 2025

10/10 Excellent

Leila

Liked: Cleanliness, amenities, property conditions & facilities
Super clean! Friendly staff!
Stayed 1 night in Nov 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
All excellent
Stayed 2 nights in Nov 2025

8/10 Good

Steven

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was clean, no issues. Staff was very nice.
Stayed 1 night in Nov 2025

10/10 Excellent

Cynthia-Ann

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is soooo very friendly. From check in at front desk, to housekeeping, the breakfast staff and checking out at front desk!! Every single staff member was so kind, polite and helpful. Will definitely stay here again on my frequent trips to Pittsburgh, and then again on my way back home!
Stayed 1 night in Nov 2025

10/10 Excellent

Glenn

Stayed 1 night in Nov 2025

8/10 Good

Charles

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really nice hotel, staff very friendly.
Stayed 1 night in Nov 2025

10/10 Excellent

Debora

Stayed 6 nights in Nov 2025

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel convent to the Kirby center, right next door, helpful and friendly staff, had a nice gym, breakfast was a nice setup with a nice verity
Stayed 1 night in Nov 2025

8/10 Good

Joseph

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good location
Stayed 1 night in Nov 2025

6/10 Okay

Verified traveler

Liked: Cleanliness
Disliked: Staff & service
With the reviews I expected too much of this place. Staff is mixed when it comes to friendliness. Some are rude, some are nice. The food was gross. Even the hot water for tea had some dirt or something in it. One of the lights in our room didnt work. And one of the cleaning staff opened our door without knocking first to see if we were there. It wasnt the worst. But i wouldnt stay there again.
Stayed 1 night in Nov 2025

10/10 Excellent

Deb

Liked: Cleanliness, amenities, property conditions & facilities
Absolutely EVERYTHING at this hotel was wonderful!! Loved my stay.
Stayed 1 night in Nov 2025

10/10 Excellent

Roberta

Stayed 1 night in Nov 2025

8/10 Good

Rocco

Liked: Cleanliness, amenities
Good stay
Stayed 1 night in Nov 2025