2/10 Terrible
Rachel
Traveled with group, Traveled with family
Sep 16, 2025
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was very disappointing. We paid $770AUD for 2 basic rooms for 1 night. Absolute exorbitant price which you would pay for a 5 star hotel. The beds were awful and you only got 1 pillow each which fell down the back of the bed all night due to a large gap between the wall and the bed (yes we tried to push the bed back, you can’t). You may as well have not had a pillow as they were like pancakes. You couldn’t swing a cat in the bathroom, they were pretty awful. There were no PowerPoints besides the kettle and the TV points for charging phones etc, nothing next to the bedsides. They couldn’t even straighten the picture on the wall. That’s been picky but seriously, the price and what you get, absolute joke. Highly recommend staying somewhere else. The cleaner also chased us to the lift and stopped the door from closing to find out what room we had come from so she could go and clean. Said the front office don’t tell her quick enough about check outs for her to turn the rooms over. On departure dirty linen was at the front of the hotel in the ground, gross! Not to mention the barman the night before was screaming for TRACEY over the whole bar area, scared the crap out of us, I thought someone had Tourette Syndrome. Poor Tracey, being summoned like a dog because he needed assistance when there were 2 people waiting to be served. Maybe if he picked up his pace a bit he would be more efficient, this happened twice, not just once.
Rachel
Stayed 1 night in Sep 2025