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Imperial Hotel

3.0 star property

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Photo gallery for Imperial Hotel

Front of property
Lobby sitting area
In-room safe, desk, iron/ironing board, free WiFi
Restaurant
Meeting facility

Reviews

7.2 out of 10
Good

Popular amenities

  • Free WiFi
  • Parking available
  • Business services
  • Bar
$87
$72 nightly
$87 total
Total with taxes and fees
Dec 17 - Dec 18

Explore the area

View in a map
Fraser Square, Fort William, Scotland, PH33 6DW
  • Place, West Highland Museum
    ‪2 min walk‬
  • Place, Great Glen Way
    ‪4 min walk‬
  • Place, West Highland Way
    ‪4 min walk‬

Room options

View all photos for Standard Double Room

Standard Double Room | In-room safe, desk, iron/ironing board, free WiFi

Standard Double Room

7.2 out of 10
Good
(15 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room

In-room safe, desk, iron/ironing board, free WiFi

Standard Twin Room

8.8 out of 10
Excellent
(11 reviews)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Single Room

In-room safe, desk, iron/ironing board, free WiFi

Standard Single Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 1
  • 1 Twin Bed

View all photos for Executive Double Room

Executive Double Room | In-room safe, desk, iron/ironing board, free WiFi

Executive Double Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room

Family Room | In-room safe, desk, iron/ironing board, free WiFi

Family Room

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

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Exterior
Alexandra Hotel
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  • Restaurant
  • Breakfast available
  • Business services
3.9 out of 5, Good, 1,000 reviews
$68 nightly
The price is $82
Dec 18 - Dec 19
Total with taxes and fees
Alexandra Hotel

About the neighborhood

Fort William

With a stay at Imperial Hotel in Fort William (Fort William City Centre), you'll be within a 10-minute drive of Ben Nevis and Loch Linnhe. .This hotel is 0.1 mi (0.1 km) from Lochaber Geopark Visitor Centre and 0.2 mi (0.4 km) from West Highland Way.

What's nearby

  • West Highland Museum - 2 min walk - 0.1 miles
  • Great Glen Way - 4 min walk - 0.3 miles
  • Old Fort of Fort William - 4 min walk - 0.3 miles
  • West Highland Way - 4 min walk - 0.3 miles
  • Belford Hospital - 7 min walk - 0.4 miles

Getting around

  • Fort William Station - 4 min walk
  • Inverness (INV) - 119 min drive

Restaurants

  • ‪The Great Glen (Wetherspoon) - ‬4 min walk
  • ‪Black Isle Bar - ‬5 min walk
  • ‪McDonald's - ‬8 min walk
  • ‪The Wildcat - ‬1 min walk
  • ‪The Tavern Restaurant - ‬3 min walk

About this property

Imperial Hotel

Hotel in Fort William with 2 restaurants and a bar
Imperial Hotel offers 36 accommodations with safes and coffee/tea makers. Flat-screen televisions are featured in guestrooms. Bathrooms include showers and hair dryers.

This Fort William hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Stay in one of 36 guestrooms featuring flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Bathrooms have showers and hair dryers. Conveniences include phones, as well as safes and desks.
Make use of convenient amenities such as complimentary wireless internet access, wedding services, and a banquet hall.
Grab a bite at Blue Restaurant, one of the hotel's 2 restaurants, or stay in and take advantage of the room service. Wrap up your day with a drink at the bar/lounge. Full breakfasts are served on weekdays from 7:30 AM to 9:30 AM for a fee.
Featured amenities include luggage storage, a library, and a safe deposit box at the front desk. Self parking (subject to charges) is available onsite.
Full breakfasts are available for a surcharge between 7:30 AM and 9:30 AM on weekdays.
Blue Restaurant - Onsite restaurant.
Library Bar - Onsite bar.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (surcharge)
  • Limited onsite parking

Food and drink

  • Full breakfast available for a fee 7:30 AM to 9:30 AM on weekdays and 8:00 AM to 10:00 AM on weekends; GBP 12.95 per person
  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • Blue Restaurant
  • Library Bar

Things to do

  • Library

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Wedding services

Business services

  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Room service

More

  • Desk
  • Heating
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - 10:30 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 12.95 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Property Registration Number YES

We should mention

This property does not have elevators

National rating

This establishment has received its official star rating from VisitScotland, the National Tourist Board for Scotland.

Property is also known as

Imperial Hotel Hotel
Imperial Hotel Fort William
Imperial Hotel Hotel Fort William
Imperial Hotel Fort William
Imperial Fort William

Reviews

Imperial Hotel Reviews

7.2

Good

7.8/10

Cleanliness

8.0/10

Staff & service

6.8/10

Amenities

6.8/10

Property conditions & facilities

7.0/10

Eco-friendliness
Rating 10 - Excellent. 108 out of 472 reviews
Rating 8 - Good. 163 out of 472 reviews
Rating 6 - Okay. 117 out of 472 reviews
Rating 4 - Poor. 55 out of 472 reviews
Rating 2 - Terrible. 29 out of 472 reviews

Reviews

6/10 Okay

Richard

Liked: Staff & service
Relatively older building. Beds and room was ok. On the small side.
Stayed 1 night in Sep 2025

10/10 Excellent

Rafael

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay
Stayed 1 night in Aug 2025

6/10 Okay

Marjorie

Disliked: Property conditions & facilities
There is no lift. The restaurant was fine. The cost was quite high for the quality of the lodging.
Stayed 1 night in Sep 2025

8/10 Good

Robert

Stayed 1 night in Aug 2025

8/10 Good

Mark

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel in a great position, walking distance to the centre is around 50 metres.
Stayed 1 night in Aug 2025

6/10 Okay

fran

Disliked: Cleanliness, property conditions & facilities
Difficuly parking had to drive around 3 times to find a space. Front of the hotel closed off for work being done had to come in a side door snd through the restaurant. Very dated hotel i sat on a leather sofa on the reception area and it was sticky to touch. Rooms were very dated. Black stuff in the bath, looked like someone had tried clean it bit not well enough . Hairdryer from the 1960's felt like it was going to blow. Had to call a dentist as we had an emergency, called the number on the hotel information book in the room. The dentist had retired 4 years ago. I woke him up.
Stayed 1 night in Aug 2025

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Avoid at all costs!

When we arrived the receptionist ask to pay before receiving keys. The room looks nothing like the one depicted in the advertising on the website or on the pictures on Hotels.com, total fraud. The room faced the rear of a restaurant where the garbage bins are and where the employees smoke and talk loudly all night. The beds had old and caved mattresses. The shower was not working. We got instructions to open the tap water in order to get some pump working and wait till water got to the shower. Then water was cold. Food looked bad and one of us got a long Curley hair in the fried eggs. We left breakfast (paid for) to another place. Painful experience all around.
Stayed 1 night in Jul 2025

4/10 Poor

George, Potomac

Traveled with family
Disliked: Amenities, property conditions & facilities
Very dated and tired.
Stayed 1 night in May 2025

4/10 Poor

Kim-Trang

Business traveler
Disliked: Property conditions & facilities, room comfort
Our first room we were assigned smelled poorly so we requested a refund and was offered a different room. the next room was fine but the pillows were unsupportive and the bathroom sink had trouble draining.
Stayed 1 night in Jun 2025

10/10 Excellent

Scott

Stayed 1 night in Jun 2025

10/10 Excellent

cyril

Stayed 2 nights in May 2025

6/10 Okay

Al

Stayed 1 night in May 2025

4/10 Poor

ROSABEL, Elmhurst

Liked: Staff & service
No hot water
Stayed 1 night in May 2025

4/10 Poor

Molly

Disliked: Room comfort
Stayed 1 night in May 2025

6/10 Okay

Mary

Traveled with group
Liked: Cleanliness, staff & service
The building is older and a remodel was attempted. There is no lift so be able to carry your bags. The room was hot and when the window was opened there was no screen and it opened into a road with trash bins. The beds and linens were clean and in good condition. The parking is limited. We did not try the onsite dinner or bar.
Stayed 1 night in May 2025

10/10 Excellent

Simona

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelent. Easy .
Stayed 1 night in May 2025

10/10 Excellent

Bruce

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel near center of village

Nice hotel just near the High Street. nice bar. We had a very large room with a large, comfortable bed. Couldn’t figure out how to start the Jacuzzi, which was a downside, and the absence if a real shower was somewhat odd these days. I do recommend the hotel as clean and orderly.
Stayed 2 nights in May 2025

6/10 Okay

Jennifer

Traveled with partner
Ok, if you don’t mind cold showers with no water pressure.
Stayed 1 night in May 2025

8/10 Good

Nova

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are comfortable and clean, the only problem was the mixer for the shower was broken and it was almost impossible to get steadyhot water
Stayed 1 night in May 2025

8/10 Good

Teresa

Liked: Cleanliness, staff & service, room comfort
This hotel is convenient to the train station and the main street with the restaurants and pubs. It is a nice hotel, a little tired. But perfect for our one night stay. The pubs and restaurants were nice and easy to get to.
Stayed 1 night in Apr 2025

10/10 Excellent

Jonathan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walking distance to all the restaurants and pubs.
Stayed 2 nights in Apr 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities

Comfortable stay with friendly staff

Extremely helpful reception staff when it came to assisting with parking and providing information about the hotel - even organised someone to assist with luggage. Breakfast was very good.
Stayed 1 night in Apr 2025

6/10 Okay

Sara

Stayed 1 night in Apr 2025

2/10 Terrible

Rajkumar

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room are very tiny, painted but smells horrible like in a chemical factory. I don’t expect a great interior but it’s just old retired interior and they are due an upgrade. For the price they are charging £100 per night at minimum, better invest some money in your property. Stairs are horrible, why there is no lift. Anybody old age don’t book this hotel and if it’s the only option then ask for ground floor rooms. Staff looks least interested, parking is a pain and most likely you may have to park in the paid car park (payable from 830am for max 3 hours). All in all, try to book one of bnbs at lake side which are hit away from the main center
Stayed 2 nights in Apr 2025

10/10 Excellent

ernie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025