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Alexandra Hotel

3.0 star property

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Exterior
Superior Twin Room | Desk, iron/ironing board, free cribs/infant beds, free WiFi
Reception
Restaurant
Terrace/patio

Reviews

7.8 out of 10
Good

Popular amenities

  • Free WiFi
  • Business services
  • Bar
  • Room service
$165
$137 nightly
$165 total
Total with taxes and fees
Apr 17 - Apr 18

Explore the area

View in a map
The Parade, Fort William, Scotland, PH 33 6AZ
  • Place, Great Glen Way
    ‪3 min walk‬
  • Place, West Highland Museum
    ‪4 min walk‬
  • Place, West Highland Way
    ‪9 min walk‬

Room options

View all photos for Classic Twin Room

Classic Twin Room | Desk, iron/ironing board, free cribs/infant beds, free WiFi

Classic Twin Room

7.8 out of 10
Good
(11 reviews)
  • 215 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Classic Double Room

Classic Double Room | Desk, iron/ironing board, free cribs/infant beds, free WiFi

Classic Double Room

8.6 out of 10
Excellent
(10 reviews)
  • 215 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Twin Room

Superior Twin Room | Desk, iron/ironing board, free cribs/infant beds, free WiFi

Superior Twin Room

8.8 out of 10
Excellent
(3 reviews)
  • 215 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Double Room

Desk, iron/ironing board, free cribs/infant beds, free WiFi

Superior Double Room

7.6 out of 10
Good
(8 reviews)
  • 215 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Triple Room

Triple Room | Desk, iron/ironing board, free cribs/infant beds, free WiFi

Triple Room

  • 237 sq ft
  • Sleeps 3
  • 3 Twin Beds

View all photos for Classic Single Room

Classic Single Room | Desk, iron/ironing board, free cribs/infant beds, free WiFi

Classic Single Room

9.0 out of 10
Wonderful
(11 reviews)
  • 172 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Superior Single Room

Superior Single Room | Desk, iron/ironing board, free cribs/infant beds, free WiFi

Superior Single Room

9.8 out of 10
Exceptional
(6 reviews)
  • 172 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Superior Double Room, Sea View

Desk, iron/ironing board, free cribs/infant beds, free WiFi

Superior Double Room, Sea View

8.6 out of 10
Excellent
(7 reviews)
  • 215 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Triple Room

Superior Triple Room | Desk, iron/ironing board, free cribs/infant beds, free WiFi

Superior Triple Room

8.0 out of 10
Very good
(3 reviews)
  • 237 sq ft
  • Sleeps 3
  • 3 Twin Beds

View all photos for Suite (4 Poster Room)

Suite (4 Poster Room) | Desk, iron/ironing board, free cribs/infant beds, free WiFi

Suite (4 Poster Room)

  • 237 sq ft
  • Sleeps 3
  • 1 Double Bed

Similar properties

Restaurant
The Caledonian Hotel
Fort William
  • Pet friendly
  • Parking included
  • Free WiFi
  • Restaurant
3.6 out of 5, Good, 1,267 reviews
$101 nightly
The price is $121
Apr 24 - Apr 25
Total with taxes and fees
The Caledonian Hotel

About the neighborhood

Fort William

With a stay at Alexandra Hotel, you'll be centrally located in Fort William, within a 10-minute drive of Ben Nevis and Old Fort of Fort William. .This hotel is 0.1 mi (0.1 km) from Loch Linnhe and 0.3 mi (0.5 km) from Lochaber Geopark Visitor Centre.

What's nearby

  • Belford Hospital - 3 min walk - 0.2 miles
  • Great Glen Way - 3 min walk - 0.2 miles
  • Old Fort of Fort William - 3 min walk - 0.2 miles
  • West Highland Museum - 4 min walk - 0.3 miles
  • West Highland Way - 9 min walk - 0.5 miles

Getting around

  • Fort William Station - 2 min walk
  • Inverness (INV) - 119 min drive

Restaurants

  • ‪The Great Glen (Wetherspoon) - ‬7 min walk
  • ‪McDonald's - ‬6 min walk
  • ‪Black Isle Bar - ‬8 min walk
  • ‪The Wildcat - ‬4 min walk
  • ‪Ben Nevis Bar - ‬6 min walk

About this property

Alexandra Hotel

Alexandra Hotel offers 93 accommodations with coffee/tea makers and hair dryers. This Fort William hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps.

Bathrooms include shower/tub combinations and complimentary toiletries. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
Make yourself at home in one of the 93 guestrooms. Complimentary wireless internet access is available to keep you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as desks and coffee/tea makers.
Enjoy recreation amenities such as bicycles to rent or take in the view from a terrace. Additional features at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.
Grab a bite at FoodStop, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge. Full breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.
Featured amenities include a 24-hour front desk, luggage storage, and a safe deposit box at the front desk. This hotel has 2 meeting rooms available for events.
Full breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
FoodStop - Onsite restaurant.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: GBP 14.50 for adults and GBP 7.25 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • FoodStop

Things to do

  • Bicycle rentals
  • Ski passes

Family friendly

  • In-room crib
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2 meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Banquet hall
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 14.50 for adults and GBP 7.25 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector and window guards

National rating

This establishment has received its official star rating from VisitScotland, the National Tourist Board for Scotland.

Property is also known as

Alexandra Fort William
Alexandra Hotel Fort William
Alexandra Hotel Hotel
Alexandra Hotel Fort William
Alexandra Hotel Hotel Fort William

Alexandra Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 332 out of 1000 reviews
Rating 8 - Good. 362 out of 1000 reviews
Rating 6 - Okay. 185 out of 1000 reviews
Rating 4 - Poor. 76 out of 1000 reviews
Rating 2 - Terrible. 45 out of 1000 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Fraser

Liked: Cleanliness, amenities
Reception staff were brilliant.
Stayed 1 night in Jan 2026

10/10 Excellent

Philippe

10/10 Excellent

Luan

Liked: Cleanliness, staff & service, amenities
Perfect and good value for the money
Stayed 1 night in Jan 2026

6/10 Okay

Linda

Traveled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
The windows were painted closed in the room and did not open. The condensation from the windows was dripping onto the floor and table. We checked with reception and they advised there was nothing they could do about the windows. The staff were nice and the breakfast was decent enough and the hotel location was also very good and has parking. All in all it was fine for a couple of days max.
Stayed 2 nights in Jan 2026

10/10 Excellent

alan

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room and toilet were spotless staff were great and the room was warm which was great considering it snowed when we were there. Also they had our cot set up for us arriving with our baby. I would 100% stay here again
Stayed 2 nights in Jan 2026

8/10 Good

Russell

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Clean room and powerful shower. Good array of teas and coffee in the room . Clean and comfortable room but dated decor and carpets . Very friendly staff and very good breakfast .
Stayed 1 night in Jan 2026

10/10 Excellent

Prajeesh

Stayed 2 nights in Dec 2025

4/10 Poor

Kieran

Liked: Cleanliness, staff & service
Disliked: Room comfort
The room had no hot water for a shower in the morning, I reported this to desk clerk @6:45 and he didn't seem to care. I skipped breakfast and just left at that point, as I didn't have any faith in the service to follow. The room was noisy with a continual water pipe noise from walls, and the alarm light flashed bright enough to light the room once your eyes adjusted. The pint I ordered was off (replaced - thank you), the room I ate in was cold. The hotel is not somewhere I could recommend
Stayed 1 night in Dec 2025

10/10 Excellent

andrew

Liked: Cleanliness, amenities, property conditions & facilities
Yes
Stayed 1 night in Dec 2025

2/10 Terrible

Karen

Disliked: Cleanliness, property conditions & facilities
Exterior not as pictured. Room a dump. Holes in walls. Wallpaper peeling on both sides of every sheet. Carpet filthy. Freezing cold with no thermostat. Windows allowed freezing air from outside into room. Bedding cover a thin sheet; froze all night. Pillows horrible. Staff claimed our room was an upgrade. Would hate to see the regular room. Would never stay there again. Unfortunately I trusted Expedia recommendation. Lesson learned.
Stayed 1 night in Dec 2025

10/10 Excellent

brian

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
staff were delightful. room was spotless. nothing seemed to be too much trouble.
Stayed 1 night in Dec 2025

10/10 Excellent

david

Traveled with family
Liked: Cleanliness, staff & service
Stayed 4 nights in Nov 2025

6/10 Okay

Stuart

Room clean comfortable if a little dated. Wallpaper coming away.
Stayed 2 nights in Nov 2025

10/10 Excellent

Christian

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value hotel in Fort William, friendly staff & a clean & comfortable room, my 4th or 5th stay here & no doubt I’ll stay again
Stayed 1 night in Nov 2025

10/10 Excellent

Kerry Ann

Stayed 2 nights in Nov 2025

10/10 Excellent

Katarzyna

Liked: Cleanliness, property conditions & facilities
Nice
Stayed 2 nights in Nov 2025

8/10 Good

Brooke

Traveled with group
Liked: Cleanliness, amenities
Very old but fairly clean. Front desk clerks were Fabulous and so kind. Restaurant staff were kind except a young blonde lady who was extremely rude and very hard to understand when she talked. The food was nice at the restaurant with reasonable prices. Bed s were old and hard but the rooms had a bathtub. Parking was difficult. I would stay there again.
Stayed 2 nights in Nov 2025

10/10 Excellent

Toni

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful room , clean , lovely bathroom, breakfast And staff very friendly
Stayed 1 night in Nov 2025

10/10 Excellent

Syd

Stayed 2 nights in Nov 2025

6/10 Okay

Christine

Liked: Staff & service
Disliked: Cleanliness, amenities
The room smelled terrible. It got progressively worse, but I wasn't up for moving rooms even if that was an option. As I was trying to sleep the windows were rattling loudly with the wind.
Stayed 2 nights in Nov 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities
First time at the Alexandra hotel but won’t be our last, very nice receptionist who gave us a lovely spacious loch view room, thank you Elaine , excellent onsite Bistro which we tried, good food and value, location could not be better being right in the middle of town, breakfast was the best we had on our 4 night in different hotels Highland trip, great choice and quality, had a pleasant comfortable stay on our last night before heading south. Definitely recommend 😁
Stayed 1 night in Oct 2025

8/10 Good

Barry

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Ok
Stayed 1 night in Oct 2025

4/10 Poor

Andrew

Disliked: Cleanliness, staff & service, property conditions & facilities
Location is great but everything else is below average. Squeaky beds, grumpy staff, wouldnt stay there again
Stayed 2 nights in Oct 2025

10/10 Excellent

George

Stayed 2 nights in Oct 2025

2/10 Terrible

Nikita

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk lady very rude and liar. The room number 405 is full of bed bugs. (I am going to upload pics on trip advisor) The house keep staff is very good and helpful. They immediately made sure that we get refunded. But over all the room was extremely dirty, dusty, rotten smell, curtain all black with dust and spider webs. Windows were loaded with pile of dust.
Stayed 1 night in Oct 2025