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Hotel Alpenherz

Property class: 4

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Photo gallery for Hotel Alpenherz

A snow-covered mountain landscape with a wooden chalet-style building featuring balconies and a red flag.
A hotel lobby with yellow-striped chairs, a fountain, and a staircase with white columns.
A multi-story hotel with a traditional Alpine architectural style, featuring balconies and a stone facade.
A hotel room with a wooden ceiling, a bed with a red and gold bedspread, a wooden dresser, a desk with a lamp, and a view of the mountains through the window.
A spa area with a stone fountain, yellow-striped lounge chairs, and a wooden reception desk.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Spa
  • Parking included
  • Business services
  • Bar
  • Room service

Explore the area

View in a map
Gerlos 130, Gerlos, 6281
  • Place, Dorfbahn Gerlos I
    ‪9 min walk‬
  • Place, Verbindung Dorfbahn - Haberl
    ‪14 min walk‬
  • Place, Isskogel Ski Lift
    ‪4 min drive‬

Room options

View all photos for Standard Double Room (Kieselstein)

A hotel room with a wooden bed, a desk, a chair, a small table with a lamp, and a television.

Standard Double Room (Kieselstein)

10.0 out of 10
Exceptional
(1 review)
  • 248 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Comfort Double Room, Balcony, Mountain View (Sonnenstrahl)

A hotel room with a wooden ceiling, a large bed with pillows, a bedside table, a chair, a small table with a lamp, and a window with curtains.

Comfort Double Room, Balcony, Mountain View (Sonnenstrahl)

10.0 out of 10
Exceptional
(8 reviews)
  • 312 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Double Room, Balcony, Mountain View (Bergduft)

A hotel room with a bed, two chairs, a small table, and a window with curtains.

Superior Double Room, Balcony, Mountain View (Bergduft)

10.0 out of 10
Exceptional
(2 reviews)
  • Mountain view
  • 377 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Double Room, Balcony, Mountain View (Vogelsang)

A hotel room with a wooden ceiling, a large bed with white linens, a small round table with a lamp, a TV on the wall, and a balcony with curtains.

Classic Double Room, Balcony, Mountain View (Vogelsang)

10.0 out of 10
Exceptional
(3 reviews)
  • 291 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

A wooden slide in a park with a tower structure in the background.
Alpenhotel Tirolerhof
Gerlos
  • Breakfast included
  • Spa
  • Pet friendly
  • Parking included
4.7 out of 5, Exceptional, 145 reviews
Alpenhotel Tirolerhof

About the neighborhood

Gerlos

Located in Gerlos, Hotel Alpenherz is on a river, within a 5-minute drive of Dorfbahn Gondola and Isskogel Cable Car. .This family-friendly hotel is 2.6 mi (4.2 km) from Krummbach X-Press Ski Lift and 4.3 mi (6.9 km) from Krummbach Ski Lift.

What's nearby

  • Dorfbahn Gerlos I - 9 min walk - 0.5 miles
  • Verbindung Dorfbahn - Haberl - 14 min walk - 0.8 miles
  • Isskogel Ski Lift - 4 min drive - 1.6 miles
  • Winterwanderweg Krummbachtal - 4 min drive - 1.6 miles
  • Schönachtal Loipe - 4 min drive - 1.6 miles

Getting around

  • Angererbach - Ahrnbach Station - 21 min drive
  • Kranebitten Airport (INN) - 73 min drive

Restaurants

  • ‪Seestüberl - ‬7 min drive
  • ‪Seeblick - ‬7 min drive
  • ‪Latschenalm - ‬29 min drive
  • ‪Arena Center - ‬28 min drive
  • ‪Kreuzwiesen Alm - ‬49 min drive

About this property

Hotel Alpenherz

Hotel Alpenherz offers 17 accommodations with bathrobes and slippers. Select Comfort beds feature premium bedding. Business-friendly amenities include desks, safes, and phones. Bathrooms include complimentary toiletries and hair dryers. Housekeeping is offered daily and hypo-allergenic bedding can be requested.
Recreational amenities at the hotel include an indoor tennis court, ski-in/ski-out access, and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages, hot stone massages, and sports massages. The spa is equipped with a sauna. The spa is open daily.
Make yourself at home in one of the 17 guestrooms featuring refrigerators. Your Select Comfort bed comes with premium bedding. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Pamper yourself with a visit to the spa, which offers massages. You're sure to appreciate the convenience of ski-in/ski-out access at this hotel, which also features an indoor tennis court and a sauna. Additional features at this hotel include ski storage, a hair salon, and shopping on site. Getting to nearby attractions is a breeze with the complimentary area shuttle that operates within 50 meters.
Grab a bite from the snack bar/deli, or stay in and take advantage of the hotel's room service. Quench your thirst with your favorite drink at the bar/lounge. A complimentary buffet breakfast is served daily from 8:00 AM to 10:00 AM.
Featured amenities include complimentary newspapers in the lobby, luggage storage, and a safe deposit box at the front desk. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 8:00 AM and 10:00 AM.
Room service is available.

Property amenities

Internet

  • Available in all rooms: WiFi

Parking and transportation

  • Free area shuttle up to 50 m
  • Ski shuttle nearby
  • Free uncovered self parking on site

Food and drink

  • Free buffet breakfast available daily 8:00 AM to 10:00 AM
  • A bar/lounge
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • Bicycle storage
  • Bicycle tours
  • Boat
  • Fishing
  • Full-service spa
  • Golf driving range
  • Hiking/biking trails
  • Ice skating
  • Indoor tennis court
  • Mini golf
  • Mountain biking
  • Pedal boat
  • Playground
  • Racquetball/squash
  • Rowing/canoeing
  • Sauna
  • Shopping
  • Ski storage
  • Ski-in/ski-out access
  • Tennis lessons

Family friendly

  • Free area shuttle
  • Free supervised activities for children
  • In-room refrigerator
  • Mini golf
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM
  • Free newspapers in lobby
  • Hair salon
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • In the mountains
  • On a river
  • Terrace

Full-service spa

  • Deep-tissue massages
  • Hot stone massages
  • Sauna
  • Spa open daily
  • Sports massages

Accessibility

  • No elevator

More

  • Electric bike charging
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding
  • Select Comfort mattress

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Refrigerator
  • Room service

More

  • Desk
  • Heating
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 8:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 8 AM - 8:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.60 per person, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - ATU 74802957
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms

Property class

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.

Property is also known as

Alpenherz
Alpenherz Gerlos
Alpenherz Hotel
Alpenherz Hotel Gerlos
Hotel Alpenherz Gerlos
Hotel Alpenherz
Hotel Alpenherz Hotel
Hotel Alpenherz Gerlos
Hotel Alpenherz Hotel Gerlos

Hotel Alpenherz Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 107 out of 134 reviews
Rating 8 - Good. 25 out of 134 reviews
Rating 6 - Okay. 2 out of 134 reviews
Rating 4 - Poor. 0 out of 134 reviews
Rating 2 - Terrible. 0 out of 134 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Had a fantastic stay here. Extremely friendly and wonderful staff.
Stayed 2 nights in Jun 2023
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
10/10, amazing hotel and staff
Stayed 7 nights in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
The best service and hospitality.
Stayed 1 night in Aug 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic hotel, nice and clean.

Fantastic hotel, nice and clean. Super service. Great breakfast. Absolutely recommendable.
Stayed 2 nights in Jul 2025
Verified review

6/10 Okay

Liked: Cleanliness, property conditions & facilities, room comfort
Overpriced in comparison to other stays
Stayed 2 nights in Jul 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worth a visit !!!!

This has to be one of the most under sold hotels. The quality of the hotel and owner were beyond our expectations. For me it over achieved it's 4x rating, with the quality of the accommodation and service offered. It should be noted that there was ample free parking at the front of the hotel which had not been mentioned in the write up, nor had the fact that Breakfast was also offered within the standard price and this again was exceptional.
Stayed 1 night in Sep 2022
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
‘n Heerlijk schoon, warm en sfeervol hotel. Een zeer uitgebreid ontbijtbuffet. Qua ligging van de Dorfbahn, ongeveer 5 minuten lopen
Stayed 4 nights in Feb 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr schönes Hotel in guter Lage. Ideal um ein paar Tage auszuspannen. Typisch Tiroler Gastfreundschaft. Frühstück absolut ausreichend, für jeden was dabei. Wir kommen gerne wieder.
Stayed 3 nights in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Sehr schönes, toll gelegenes und super sauberes Hotel mit sehr netten Gastgebern und leckerem Frühstück.
Stayed 11 nights in Aug 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Straßenlärm

Sehr schönes und gepflegtes Hotel - leider die Zimmer zur Straße sehr laut!
Stayed 2 nights in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Gut
Stayed 11 nights in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Vår favoritplats!

Det finns skäl till att vi återkommer till denna underbara plats och hotell gång på gång. Vi har varit här sommartid. Fantastiskt trevligt värdpar som tar hand om sina gäster på bästa sätt. Tillsammans med sin trevliga personal ser de till att det alltid är rent, snyggt och fräscht. De har hjälpt till med förslag på olika vandrings och cykelleder som passar just oss. Frukosten är mycket bra i lugn och skön miljö. I närheten finns bra restauranger för lunch och middag. Efter en härlig dag med aktivitet i denna underbara omgivning är det skönt att bara få mysa på sitt rum och planera för nästa äventyr.
Stayed 3 nights in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Zimmer war sehr ruhig, gute Betten, tolles Frühstück
Stayed 2 nights in Jul 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ok hotel

Leuk hotel vriendelijke bediening jammer was geen water op de kamer wel tegen betaling gekregen dan ontbijtbuffet wat rap op
Stayed 2 nights in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Toller Wanderurlaub

Wunderbares Hotel mit gutem Frühstück in guter Lage.
Stayed 9 nights in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Um uns wurde sich stets gekümmert und jede unserer Anfragen wurde schnell und zuvorkommend bearbeitet
Stayed 4 nights in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Mooi hotel op korte afstand van skiliften.

Zeer hartelijk ontvangen. Aardige eigenaar. Goede locatie, fijne bedden. Mochten na het uitchecken auto nog even laten staan om nog een paar uurtjes te skieen.
Stayed 1 night in Feb 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Eine tolle Unterkunft, in sehr guter Lage und sehr gutem Service. Mitarbeiter sind sehr freundlich und erfüllen jeden Wunsch. Gerne jederzeit wieder, sehr zu empfehlen.
Stayed 3 nights in Sep 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Freundlich in jeder Hinsicht. Sehr hilfsbereiter Chef. Saubere Zimmer. Kommen gerne wieder.
Stayed 2 nights in Sep 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Grosszügige schöne Zimmer, sehr freundliche und aufmerksame Gastgeber, tolles Frühstück
Stayed 1 night in Aug 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Alpenherz ❤️

Super Hotel ❤️ et meget behageligt ophold venlig i mødekommende dejlig seng skøn morgenmad Virkeligt et besøg vær 🥰😊
Stayed 3 nights in Aug 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Roligt familie hotel i udkanten af Gerlos

Fantastisk rar og behagelig vært på dette lille hotel.
Stayed 2 nights in Jul 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Smukt Hotel

Smukt hotel med en venlig og hjælpsom vært. Super dejlig morgenmad, og dejlig seng. Håber ikke det er sidste gang vi besøger dette dejlige sted.
Stayed 4 nights in Jul 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Flot, rent og pænt hotel, helt i top. Meget fin og personlig betjening Ligger centralt for gode Vandreture i den flotte natur
Stayed 3 nights in Jul 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Genieten in Gerlos

We hebben een heerlijke week gehad in het Alpenherz hotel Heel vriendelijk ontvangst waardoor je je gelijk thuis voelde . Het hotel was super schoon en de eigenaar deed er alles aan om het naar de zin te maken. Een echte aanrader op loopafstand van Gerlos en de kabelbanen
Stayed 7 nights in Jun 2024