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Crown Spa Hotel Scarborough by Compass Hospitality

4.0 star property

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Photo gallery for Crown Spa Hotel Scarborough by Compass Hospitality

Exterior
In-room safe, desk, iron/ironing board, free WiFi
Deluxe Double or Twin Room, Sea View | Living area | Flat-screen TV
Indoor spa tub
Daily English breakfast for a fee

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Restaurant
The current price is $103
$86 nightly
$103 total
Total with taxes and fees
May 10 - May 11

Explore the area

View in a map
The Esplanade, Scarborough, England, YO11 2AG
  • Place, South Bay Beach
    ‪1 min walk‬
  • Place, Scarborough Spa
    ‪3 min walk‬
  • Place, North Bay Beach
    ‪18 min walk‬

Room options

View all photos for Standard Double Room

In-room safe, desk, iron/ironing board, free WiFi

Standard Double Room

8.2 out of 10
Very good
(50 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room

In-room safe, desk, iron/ironing board, free WiFi

Superior Double Room

8.8 out of 10
Excellent
(13 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Double or Twin Room

In-room safe, desk, iron/ironing board, free WiFi

Superior Double or Twin Room

  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Standard Double Room, Sea View

In-room safe, desk, iron/ironing board, free WiFi

Standard Double Room, Sea View

7.6 out of 10
Good
(16 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Double Room

In-room safe, desk, iron/ironing board, free WiFi

Executive Double Room

8.8 out of 10
Excellent
(6 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Double Room, Sea View

Executive Double Room, Sea View | In-room safe, desk, iron/ironing board, free WiFi

Executive Double Room, Sea View

7.6 out of 10
Good
(4 reviews)
  • Beach view
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double or Twin Room, Sea View

Deluxe Double or Twin Room, Sea View | In-room safe, desk, iron/ironing board, free WiFi

Deluxe Double or Twin Room, Sea View

8.0 out of 10
Very good
(3 reviews)
  • Beach view
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Family Double or Twin Room, Annex Building

Family Double or Twin Room, Annex Building | In-room safe, desk, iron/ironing board, free WiFi

Family Double or Twin Room, Annex Building

  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Superior Double or Twin Room, Sea View

In-room safe, desk, iron/ironing board, free WiFi

Superior Double or Twin Room, Sea View

7.6 out of 10
Good
(13 reviews)
  • Sea view
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Standard Single Room

Standard Single Room | In-room safe, desk, iron/ironing board, free WiFi

Standard Single Room

7.8 out of 10
Good
(8 reviews)
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

Similar properties

Lobby sitting area
Grand Hotel Scarborough
Scarborough City Centre
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Breakfast available
3.5 out of 5, Good, 1,345 reviews
$51 nightly
The price is $61
May 10 - May 11
Total with taxes and fees
Grand Hotel Scarborough

About the neighborhood

Scarborough

When you stay at Crown Spa Hotel Scarborough by Compass Hospitality in Scarborough, you'll be on the beach, a 4-minute drive from Scarborough Open Air Theatre and 9 minutes from North York Moors National Park. .This beach hotel is 0.2 mi (0.3 km) from Spa Cliff Lift and 0.3 mi (0.5 km) from South Cliff Italian Gardens.

What's nearby

  • South Bay Beach - 1 min walk - 0.1 miles
  • Scarborough Spa - 3 min walk - 0.2 miles
  • South Cliff Italian Gardens - 6 min walk - 0.4 miles
  • Stephen Joseph Theatre - 8 min walk - 0.4 miles
  • North Bay Beach - 18 min walk - 1.0 mile

Getting around

  • Scarborough Station - 12 min walk
  • Leeds (LBA-Leeds Bradford) - 123 min drive

Restaurants

  • ‪Rice & Spice - ‬9 min walk
  • ‪Costa Coffee - ‬9 min walk
  • ‪The Curry Leaf - ‬9 min walk
  • ‪Pizza Hut - ‬6 min walk
  • ‪Farrer's Bar and Restaurant - ‬7 min walk

About this property

Crown Spa Hotel Scarborough by Compass Hospitality

Crown Spa Hotel Scarborough by Compass Hospitality offers 115 accommodations with safes and coffee/tea makers. Flat-screen televisions are featured in guestrooms. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

An indoor pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.
Guests can indulge in a pampering treatment at the hotel's full-service spa, Crown Spa. Services include facials, body wraps, body scrubs, and body treatments. Guests under 16 years old are not allowed in the spa.
Stay in one of 115 guestrooms featuring flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find an indoor pool, a hot tub, and a sauna. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and wedding services.
Satisfy your appetite for lunch or dinner at the hotel's restaurant, Taste Restaurant, or stay in and take advantage of the 24-hour room service. Wrap up your day with a drink at the bar/lounge. English breakfasts are served on weekdays from 7:00 AM to 10:00 AM and on weekends from 8:00 AM to 10:30 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. This hotel has 7 meeting rooms available for events. Self parking (subject to charges) is available onsite.
English breakfasts are available for a surcharge on weekdays between 7:00 AM and 10:00 AM and on weekends between 8:00 AM and 10:30 AM.
Taste Restaurant - This fine-dining restaurant serves breakfast, lunch, and dinner.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (GBP 5 per day)
  • Street parking available
  • Self parking on site (GBP 15 per night)
  • Limited onsite self parking

Food and drink

  • English breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 10:30 AM on weekends; GBP 14.95 for adults and GBP 9.95 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Taste Restaurant

Things to do

  • Full-service spa
  • Gym
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 7 meeting rooms

Outdoors

  • Barbecue grill
  • On the beach
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Prenatal massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Raised toilet seat
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Built in 1845
  • Designated smoking areas (fines apply)

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 9:00 AM please contact the property in advance using the information on the booking confirmation
Guests should be aware that 1 cat and 1 dog reside at this property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 15 per pet, per night, plus a deposit of GBP 50 per stay
Service animals are welcome, and are exempt from fees
1 total (up to 22 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of GBP 50 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Fee for English breakfast: approximately GBP 14.95 for adults and GBP 9.95 for children
  • Self parking fee: GBP 15 per night
  • Nearby parking fee: GBP 5 per day (1 ft away)
  • Pet deposit: GBP 50 per stay
  • Pet fee: GBP 15 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property has a strict no-smoking policy. Violators will be subject to penalties of GBP 250.
Property Registration Number 05857284

We should mention

Guests under 16 years old are not allowed in the spa

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Crown Hotel Spa
Crown Spa
Crown Spa Hotel Scarborough by Compass Hospitality Hotel
Crown Spa Hotel Scarborough
Crown Spa Scarborough
Scarborough Hotel Crown
The Crown Hotel Scarborough
Crown Spa Hotel Scarborough by Compass Hospitality Scarborough

Crown Spa Hotel Scarborough by Compass Hospitality Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 399 out of 1003 reviews
Rating 8 - Good. 287 out of 1003 reviews
Rating 6 - Okay. 190 out of 1003 reviews
Rating 4 - Poor. 84 out of 1003 reviews
Rating 2 - Terrible. 43 out of 1003 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.4/10

Property conditions & facilities

Reviews

10/10 Excellent

scott

Liked: Cleanliness, staff & service, amenities
The hotel and staff were great
Stayed 2 nights in Jan 2026

10/10 Excellent

A

Many thanks for a pleasant stay!
Stayed 5 nights in Jan 2026

10/10 Excellent

Venita

Traveled with family
Liked: Cleanliness, amenities
116room has lovely new decor but 114 looks tired with old traditional furniture in it which should be got rid of as it brings the whole feel of the room down and with the size of the room I think a bigger bed would make a good statement in there .. breakfast was ok but more seeds and fruit would be nice .
Stayed 3 nights in Jan 2026

10/10 Excellent

A

Stayed 5 nights in Jan 2026

4/10 Poor

tracy

Traveled with family
To whom this may concern, I am writing to let you know of my experience whilst staying at your hotel and my concerns. I booked a twin room and on entering the room the bed was a double which I had to go to reception and advise that this had not been done . The receptionist said she would get this sorted . Sometime later a young man came from the restaurant to make the bed up and he did say that the hotel is short staffed. This I thought was bad communication from the staff that the bed wasn't made up which I found it to be an inconvenience to myself and having to interrupt a member of staff in the restaurant. The television was absolutely awful to watch as the signal was dreadful and I could see that people had been trying to move the aerial because of the marks on the wall . Room service was absolutely terrible as I had to call down to get someone up to sort my room . The lady that arrived said she was running behind as she had 3 floors to do surely this is a staffing problem yet again . Wanted to order cocktails on New Year's Eve however the girl behind the bar said the person that does them isn't in and she said that she didn't know how to do them nor the other people. It was New Year's Eve I couldn't believe that they were no staff member to attend to this . Yet again a staff problem. The worst part of my stay was parking my car . I had paid for reserved parking. I had gone out on New Year's Eve and on my return to the car park all the spaces had been taken .
Stayed 4 nights in Dec 2025

6/10 Okay

Paul

Liked: Cleanliness, amenities
The hotel was nice, but needs improving in some areas. The room had nice fittings, but the bathroom window needed replacing. The sauna and steam room area has a very "seedy" feeling, with almost no lighting meaning you risk sitting on someone. The sound of passionate kissing in the darkness when you're trying to relax is quite off-putting too! The pool was quite cold, and the hot-tub wasn't as hot as you'd expect. The gym is very well equipped, although quite confusing due to how it's split across many rooms in the basement. The shower needed urgent attention, going from freezing to burning your skin with a slight movement of the tap, it was impossible to get it to a comfortable temperature. The buffet breakfast was well stocked, but a fairly poor quality. As someone sensitive to caffeine, I get annoyed when I get directed to the cheap packets of instant next to the fancy bean to cup coffee machines in the breakfast area. I raised this feedback with reception who showed no interest whatsoever.
Stayed 1 night in Dec 2025

2/10 Terrible

Roy

Traveled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Room was very neglected, both room & bathroom windows wouldn't fully shut so constant noise & cold draughty room, bathroom door didn't fully close so not much privacy, we booked purely for the spa facilities as my partner is disabled so this would have been ideal but when we checked in we were told the spa facilities weren't available until the 2nd of Jan , we were very disappointed by this & weren't even in a position to cancel our stay because we would have lost our full payments, we did get complimentary breakfasts but the food was so greasy & bacon was so fatty , over cooked infact it was that bad its debatable if it was fit for human consumption, the prices they charged us i think it was a very poor situation, we complained on our way out to reception but weve not had any communication from the management, on a plus the staff tried their best.
Window won't go any lower to lock it
Window won't go any lower to lock it or shut it, very draughty
Door & frame are not the same shape so the bathroom door doesn't shut
Stayed 2 nights in Dec 2025

6/10 Okay

N

Liked: Amenities
Disliked: Staff & service
Exceptionally poor stay at a place we’d stayed at several times before. The room was tired to the point it shouldn’t even be given to guests in its current state. Upon attempting to check in there were two staff members talking amongst themselves meaning we were stood with heavy bags for several minutes until they wrapped up their conversation. When discussing parking the receptionist didn’t know whether there would be an attendant checking or not so I decided to be safe and immediately put the disc in the car. The parking disc used to be adequate but you now also need to pay £5 for two days parking however it didn’t even cover 48 hours. Got to the room and upon opening the drawers there was a half eaten pizza in one of them. I went down to reception to give them the food remnants and inform them of this and was told sorry housekeeping must have missed it. I was really surprised considering it was the same person we had just checked in with 5 minutes previously did not offer any kind of gesture of apology. There were brown stains on the ceiling from previous leakage, the wallpaper was peeling, the tv did not work on several channels and the room above us were talking at such a volume it was practically shouting until gone midnight. The extractor fan in the bathroom was thick with dust and when wiping up water from the bathroom floor the towel turned brown.
Stayed 2 nights in Jan 2026

6/10 Okay

Denise

We had no heating for three hours, the fridge had not been emptied from previous guests, the kettle still had water in it. We booked this hotel for the pool it was closed because it was New Year’s Day . The hot chocolate was cold from the bar will not be staying again. We never even got a free drink for the pool closed. Management need a shake up !
Stayed 1 night in Jan 2026

10/10 Excellent

Tracey

Stayed 1 night in Dec 2025

8/10 Good

Michael

Liked: Cleanliness, property conditions & facilities
Smelly macerator
Stayed 1 night in Dec 2025

6/10 Okay

Rebecca

Traveled with partner
Liked: Amenities
Our room was very tired and shabby with efforts made to modernise but not done sympathetically with the beautiful building. The bed didn’t fit the space of the headboard and had a gap between it and the wall that the pillows drop down. Also 2 beds joined together which is uncomfortable with a ridge down the middle, a straight forward double bed would solve all of those issues. Our room was directly above the lobby and unfortunately we were woken before 6am both mornings by the staff moving furniture and having loud conversations. Breakfast was poor quality with cheap cash and carry eggs, bread, juice and sausage, we didn’t feel it was value for money. The staff were very friendly and the spa made up for the overall tiredness of the decor but it would be nice to see a modern but traditional refurbishment of the hotel annd perhaps more local sourcing of produce and we would happily return.
Stayed 2 nights in Dec 2025

10/10 Excellent

Rebecca

Stayed 2 nights in Dec 2025

6/10 Okay

Kathryn

Ok, but there are better options in Scarbs.
Stayed 2 nights in Oct 2025

10/10 Excellent

Sarah

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location overlooking the sea, staff in the hotel were great
Stayed 2 nights in Oct 2025

6/10 Okay

Fiona

Traveled with group
Liked: Cleanliness, staff & service, amenities
Not enough staff so service was poor, however the staff there were very friendly. The food was good but not a wide variety. The spa was very nice
Stayed 2 nights in Dec 2025

8/10 Good

Richard

Business traveler
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
Staff were great hotel is a bit tired.
Stayed 1 night in Dec 2025

8/10 Good

Stuart

Liked: Cleanliness, staff & service, amenities
Clean, warm room
Stayed 1 night in Nov 2025

8/10 Good

MANDY

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location for us
Stayed 2 nights in Nov 2025

8/10 Good

Verified traveler

Liked: Cleanliness, amenities
Yes
Stayed 2 nights in Nov 2025

2/10 Terrible

Gavin

Liked: Amenities
Disliked: Cleanliness, staff & service
Half broken curtain, hanging down, ripped duvet, non flushing toilet, cold shower. Rude receptionist… should I continue?
Stayed 1 night in Nov 2025

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, staff & service, amenities
Perfect 👌
Stayed 1 night in Nov 2025

8/10 Good

Steven

Liked: Cleanliness, staff & service, amenities
We stayed Saturday to Sunday in November. Bathroom was a wet room with a shower and a large bath. Fairly recent refurbishment apparent. Spa facilities were complimentary which was good and as it should be. Comprised two sauna. One steam room, one ice room, swimming pool, lots of gym kit. Breakfast was buffet style with a good full English and other options.
Stayed 1 night in Nov 2025

6/10 Okay

Gaynor

Disliked: Cleanliness, property conditions & facilities, room comfort
Not as advertised 4 star hotel this is just scraping a 3 star. First night went for meal and cocktails. Filthy cutlery was first alert then when we asked for cocktails said they didn’t have any pineapple juice or many cocktail ingredients so we gave food a miss. Window locks missing. Curtains fell off. No little bottles of toiletries etc as advertised. Overall very disappointed.
This is what was advertised instead we got above screwed in bottle to wall that took a lot of pumping.
Filthy shelves
Stayed 2 nights in Nov 2025

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, amenities
Nice clean room but dirty cups
Stayed 2 nights in Nov 2025