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Crown Spa Hotel Scarborough by Compass Hospitality

4.0 star property

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Photo gallery for Crown Spa Hotel Scarborough by Compass Hospitality

Exterior
Indoor pool
Bar (on property)
Gym
Deluxe Double or Twin Room, Sea View | Living area | Flat-screen TV

Reviews

8.0 out of 10
Very good

Popular amenities

  • Room service
$90
$75 nightly
$90 total
Total with taxes and fees
Dec 14 - Dec 15

Explore the area

View in a map
The Esplanade, Scarborough, England, YO11 2AG
  • Place, South Bay Beach
    ‪1 min walk‬
  • Place, Scarborough Spa
    ‪3 min walk‬
  • Place, North Bay Beach
    ‪18 min walk‬

Room options

View all photos for Standard Double Room

In-room safe, desk, iron/ironing board, free WiFi

Standard Double Room

8.0 out of 10
Very good
(47 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room

In-room safe, desk, iron/ironing board, free WiFi

Superior Double Room

8.6 out of 10
Excellent
(9 reviews)
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Double or Twin Room

In-room safe, desk, iron/ironing board, free WiFi

Superior Double or Twin Room

  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Standard Double Room, Sea View

In-room safe, desk, iron/ironing board, free WiFi

Standard Double Room, Sea View

7.4 out of 10
Good
(14 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Double Room

In-room safe, desk, iron/ironing board, free WiFi

Executive Double Room

8.8 out of 10
Excellent
(6 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Double Room, Sea View

Executive Double Room, Sea View | In-room safe, desk, iron/ironing board, free WiFi

Executive Double Room, Sea View

7.6 out of 10
Good
(4 reviews)
  • Beach view
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double or Twin Room, Sea View

Deluxe Double or Twin Room, Sea View | In-room safe, desk, iron/ironing board, free WiFi

Deluxe Double or Twin Room, Sea View

8.0 out of 10
Very good
(2 reviews)
  • Beach view
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Family Double or Twin Room, Annex Building

Family Double or Twin Room, Annex Building | In-room safe, desk, iron/ironing board, free WiFi

Family Double or Twin Room, Annex Building

  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Superior Double or Twin Room, Sea View

In-room safe, desk, iron/ironing board, free WiFi

Superior Double or Twin Room, Sea View

7.6 out of 10
Good
(13 reviews)
  • Sea view
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Standard Single Room

Standard Single Room | In-room safe, desk, iron/ironing board, free WiFi

Standard Single Room

7.6 out of 10
Good
(7 reviews)
  • Sleeps 1
  • 1 Twin Bed

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The price is $93
Dec 7 - Dec 8
Total with taxes and fees
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About the neighborhood

Scarborough

When you stay at Crown Spa Hotel Scarborough by Compass Hospitality in Scarborough, you'll be on the beach, a 4-minute drive from Scarborough Open Air Theatre and 9 minutes from North York Moors National Park. .This beach hotel is 0.2 mi (0.3 km) from Spa Cliff Lift and 0.3 mi (0.5 km) from South Cliff Italian Gardens.

What's nearby

  • South Bay Beach - 1 min walk - 0.1 miles
  • Scarborough Spa - 3 min walk - 0.2 miles
  • Scarborough Castle - 17 min walk - 0.9 miles
  • North Bay Beach - 18 min walk - 1.0 mile
  • Peasholm Park - 20 min walk - 1.1 miles

Getting around

  • Scarborough Station - 12 min walk
  • Leeds (LBA-Leeds Bradford) - 110 min drive

Restaurants

  • ‪Olympia Leisure - ‬8 min walk
  • ‪Rice & Spice - ‬9 min walk
  • ‪Scholars - ‬8 min walk
  • ‪Dickens Bar & Inn - ‬7 min walk
  • ‪Farrer's Bar and Restaurant - ‬7 min walk

About this property

Crown Spa Hotel Scarborough by Compass Hospitality

On beach with indoor pool, near Scarborough Open Air Theatre
Crown Spa Hotel Scarborough by Compass Hospitality offers 115 accommodations with safes and coffee/tea makers. Flat-screen televisions are featured in guestrooms. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

An indoor pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.
Guests can indulge in a pampering treatment at the hotel's full-service spa, Crown Spa. Services include facials, body wraps, body scrubs, and body treatments. Guests under 16 years old are not allowed in the spa.
Stay in one of 115 guestrooms featuring flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find an indoor pool, a hot tub, and a sauna. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and wedding services.
Satisfy your appetite for lunch or dinner at the hotel's restaurant, Taste Restaurant, or stay in and take advantage of the 24-hour room service. Wrap up your day with a drink at the bar/lounge. English breakfasts are served on weekdays from 7:00 AM to 10:00 AM and on weekends from 8:00 AM to 10:30 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. This hotel has 7 meeting rooms available for events. Self parking (subject to charges) is available onsite.
English breakfasts are available for a surcharge on weekdays between 7:00 AM and 10:00 AM and on weekends between 8:00 AM and 10:30 AM.
Taste Restaurant - This fine-dining restaurant serves breakfast, lunch, and dinner.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (GBP 5 per day)
  • Street parking available
  • Self parking on site (GBP 15 per night)
  • Limited onsite parking

Food and drink

  • English breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 10:30 AM on weekends; GBP 14.95 for adults and GBP 9.95 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Taste Restaurant

Things to do

  • Full-service spa
  • Gym
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 7 meeting rooms

Outdoors

  • Barbecue grill
  • On the beach
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Prenatal massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Raised toilet seat
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Built in 1845
  • Designated smoking areas (fines apply)

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 9:00 AM please contact the property in advance using the information on the booking confirmation
Guests should be aware that 1 cat and 1 dog reside at this property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of GBP 50 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Fee for English breakfast: approximately GBP 14.95 for adults and GBP 9.95 for children
  • Self parking fee: GBP 15 per night
  • Nearby parking fee: GBP 5 per day (1 ft away)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property has a strict no-smoking policy. Violators will be subject to penalties of GBP 250.
Property Registration Number 05857284

We should mention

Guests under 16 years old are not allowed in the spa

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Crown Hotel Spa
Crown Spa
Crown Spa Hotel Scarborough by Compass Hospitality Hotel
Crown Spa Hotel Scarborough
Crown Spa Scarborough
Scarborough Hotel Crown
The Crown Hotel Scarborough
Crown Spa Hotel Scarborough by Compass Hospitality Scarborough

Reviews

Crown Spa Hotel Scarborough by Compass Hospitality Reviews

8.0

Very Good

8.2/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness
Rating 10 - Excellent. 403 out of 1000 reviews
Rating 8 - Good. 289 out of 1000 reviews
Rating 6 - Okay. 180 out of 1000 reviews
Rating 4 - Poor. 85 out of 1000 reviews
Rating 2 - Terrible. 43 out of 1000 reviews

Reviews

6/10 Okay

Rebecca

Disliked: Property conditions & facilities

Nice hotel, though dated.

We had a 1 night stay at this hotel in August. We couldn't check in until 3pm and when we did come back, there was quite a wait to check in. This could be managed better. Reception did give us a scratchcard to put on the car for parking at the front, which costs £5 for 2 days. The hotel is a lovely building, but is quite dated and needs upgrading. Our room floor, dipped down towards the bathroom. The location is ok, but you will struggle to walk down and back up to the town due to the steep hill. The spa was available to use at anytime. They had a good range of facilities, but again are quite dated and need upgrading. If this was a cheap break, I would have scored it higher than ok, but have stayed in better hotels for the price we paid.
Stayed 1 night in Aug 2025

8/10 Good

Amjad

Stayed 1 night in Sep 2025

10/10 Excellent

Sarah

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful sea view. Only one small suggestion is the room was incredibly hot despite the small fan provided so some type of air con would be amazing.
Stayed 2 nights in Aug 2025

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good customer service

A few teething problems with windows but quickly sorted by reception. Lovely seaview, good food. Pool too cold so couldn't swim.
Stayed 1 night in Aug 2025

8/10 Good

Jannette

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was awful. Queued to check in, 10 minutes early. The receptionists said we had to wait until 3. Waited, then had to queue again for 15 minutes at 3 o'clock. Location is good. There was no staff member at the entrance lobby when we got back to the hotel at midnight. Felt a bit unsafe.
Stayed 1 night in Aug 2025

6/10 Okay

Amjad

Stayed 1 night in Aug 2025

6/10 Okay

Claire

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Aug 2025

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, room comfort

An average hotel needs a little bit of love

The reception area of the hotel is smart and a pleasure to lounge in. Our room felt quite basic and small. We’d paid for a sea view but you couldn’t see much of the sea as the window was so grubby. The main light switch didn’t work, the card holder for the lights fell off, one curtain was almost hanging off, the toilet made an awful ear piercing sound after flushing and everything just felt a little tired and old. However, the bed was very comfortable. Breakfast was ok. Staff were really friendly. An average stay but we would have been better in a premier inn 😬
Stayed 1 night in Aug 2025

2/10 Terrible

Petra

Traveled with group
Disliked: Property conditions & facilities, room comfort
I booked a room with a balcony. When I checked in I was informed that I could not access the balcony due to health and safety. I couldn't even open the balcony door more than an inch as they had attached a safety latch. I asked for a partial refund which was not granted. I wrote to the GM of the hotel and never got a reply. The hotel and spa facilities are tired and very old fashioned, and the breakfast is rather sad. The bar staff was very inefficient and the service in the restaurant very slow. I would not recommend this hotel to anybody.
Stayed 3 nights in Jul 2025

6/10 Okay

Ben

Liked: Cleanliness, staff & service, property conditions & facilities

A wonderful hotel, but far too hot!!

This is a wonderful hotel with fantastic rooms, excellent spa and restaurant facilities and lovely staff. However, our room, 501 was far too hot. Fans were provided but this didnt fully resolve the problem and we had a very uncomfortable night's sleep and tried to minimise the time we spent in the room. We reported this to reception and disappointingly, a lack of care was shown and no effort was made to compensate this.
Stayed 1 night in Aug 2025

10/10 Excellent

Alison

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Crown Spa hotel

Great stay at hotel. Lovely room and reception was great. Easy check-in. Very polite and friendly. Use of spa facilities was brilliant. Loved our stay.
Stayed 1 night in Aug 2025

10/10 Excellent

Neil

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Aug 2025

6/10 Okay

Lisa

Liked: Staff & service
Stayed 1 night in Aug 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

8/10 Good

Carolyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2025

6/10 Okay

Kathy

Business traveler
Liked: Staff & service

One Night in Scarborough

Room was more dated than imagined, there is a sigh to say who cleaned your room - the cups were dirty on the service tray I had a single room, the bed was big and comfy, the bath was huge and great to have ambient lighting It was red hot but there wasn’t any AC or a fan available The recieptionist who checked me if was exceptional (around 7pm on Saturday 9th August) Disappointed that the swimming pool etc closed early on a Saturday, the only night I stayed Thank-you
Stayed 1 night in Aug 2025

10/10 Excellent

Amjad

Stayed 2 nights in Aug 2025

8/10 Good

Darren

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice spa luxury hotel

The pool was a great touch to our holiday, but the jacuzzi spa pool was too enclosed & had a really strong smell of chlorine which stung peoples eyes! The breakfast was expensive for what we got & a little cold, but we did go a little late!
Stayed 2 nights in Jul 2025

8/10 Good

Neil

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Darren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Weekend in Scarborough

Although a little dated the rooms were very spacious and well kept. The food was very good and internet access also good. Parking was awkward maybe due to the season. The Spa facilities were also very good.
Stayed 2 nights in Aug 2025

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely views of the sea

The hotel is in a wonderful location and has wonderful views. It’s very clean and all the staff are very friendly and professional.
Stayed 1 night in Aug 2025

4/10 Poor

Rebecca

Traveled with family and small children, Traveled with family
Disliked: Staff & service, property conditions & facilities
Facilities were very tired, room was very warm, carpet needs to be replaced. Pool hours are limited for children. Arrived at 6pm and was told children hours were over. Not family friendly.
Stayed 1 night in Jul 2025

6/10 Okay

Sylvana

Disliked: Property conditions & facilities, room comfort

Disappointing

Very disappointed for the amount paid. Dated and tired rooms. No real toiletries, teatray skimpy, breakfast average at best. Would be reluctant to return.
Stayed 2 nights in Jul 2025

2/10 Terrible

Samantha

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

The Crown Hotel Scarborough - Superior Twin Room

This was easily one of the most disappointing hotel stays I’ve ever experienced — a far cry from the 4* experience advertised. The hotel is outdated and clearly hasn’t been renovated in years. The online photos are incredibly misleading, showing fresh, modern rooms that look nothing like what we were given. Our “superior” twin room looked tired and worn. It had food remnants by the bed, suggesting it hadn’t been properly cleaned, and it appeared someone had been sitting on the bed when we arrived. The room had been set up as a double despite us booking a twin — we had to request housekeeping to separate the beds after check-in. The bathroom was just as poor: the shower controls were literally hanging off the wall, exposing internal piping, which felt unsafe and unkempt. We also visited the on-site spa, which was advertised as a “serenity retreat.” In reality, it felt more like a dated community leisure centre. The pool was cold, the hot tub barely warm, the steam room wasn’t steaming, and the sauna didn’t reach a proper temperature. Treatments were disappointing too. Breakfast the next morning was frankly appalling. The hot food was rubbery & the “fresh” fruit clearly tinned. We were originally going to dine in the hotel the night before — thank goodness we didn’t. Even our taxi driver warned us not to eat there and confirmed the hotel has significantly declined since COVID. Definitely wouldn’t stay here again or recommend. It might have been #1 before but not now!
Stayed 1 night in Jul 2025