The hotel was nice on the outside and the lobby area. My room looked great at first glance. Then when I went into the kitchen area, there were these very tiny bugs crawling around. When I went into the bathroom, around the sink the bugs were crawling there too. I called down to complain and was told maintenance would come up. That never happened. The next morning, I complained about how maintenance never came up and was told someone would come as soon as maintenance got in. When they finally came, he brought a can of raid and sprayed the counter tops. He said he doesn't know where they are coming from. Under the sink were two big holes, and one of them had a drink bottle in it. Perhaps that could be where the bugs were comimg from.
The blanket on the bed had stains on it.
The room would not heat up. The temperature read 66° and felt cold no matter if it was turned up to 80°. The room remained cold. I complained to the front desk several times, but the room still remained cold. I was told that maintenance was coming to fix the issue, but it was not fixed.
The breakfast was very limited and ended by 9 am. That included coffee being put up too. Guest should be able to get coffee past 9 am. The toaster was not working properly, so your bagel or toast didn't cook properly, or didn't cook at all. The bananas were days old and not fresh.
The hotel was in a nice location, and within walking distance to Broughton St.