2/10 Terrible
Olivia
Sep 15, 2025
Disliked: Cleanliness, property conditions & facilities, room comfort
One of the worst hotel experiences I’ve had
I don’t usually even write reviews but I felt I needed to here. Our stay at the San Angelo hotel was extremely disappointing. From the start, the facilities were in terrible condition – the sunbeds were all ripped, filthy, and clearly not maintained. The phone in our room didn’t even work, making it impossible to contact reception, though that hardly mattered since no one seemed available to help anyway.
The room itself was dirty: the towels were stained, the floor hadn’t been cleaned properly as there were other people’s hair on the floor, and the bed design was ridiculous – surrounded by stone edges that made it painful to get in and out. The toilet leaked and was soaking the floor. There is also not a TV in the part of the room where the bed is which was very odd and useless.
Breakfast was abysmal. There were flies crawling over the fruit and food, which was left uncovered. The selection was poor, and there were no diary-free or gluten-free options at all.
Entertainment was equally dreadful – the singer was completely off-key and made it unpleasant to sit through. There were also really loud sounds which sounded like people were moving chairs at 1-3am and then again in the morning as the staff were setting up breakfast at 6am.
Overall, this hotel was a huge letdown. Definitely NOT a 5* hotel. The overall feel is very cheap. Poor hygiene, terrible food, and uncomfortable rooms. I would not recommend staying here.
Olivia
Stayed 3 nights in Sep 2025
