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Smile Hotel PREMIUM SAPPOROSUSUKINO

Property class: 3.5

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Photo gallery for Smile Hotel PREMIUM SAPPOROSUSUKINO

A buffet with various food items and condiments.
A hotel room with two beds, a desk, a television, and a small refrigerator.
A hotel reception area with a wooden reception desk, a counter, and a seating area with stools.
A hotel reception area with a wooden reception desk, a display board with various items, and a shelf with containers.
A hotel with a modern facade, large windows, and a sign indicating it is a premium establishment.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Air conditioning
  • Laundry

Explore the area

View in a map
1-13-1, Minami4-jonishi, Sapporo, Hokkaido, 064-0804
  • Place, Tanukikoji Shopping Street
    ‪2 min walk‬
  • Place, Odori Park
    ‪5 min walk‬
  • Place, Sapporo TV Tower
    ‪6 min walk‬
  • Airport, Sapporo (OKD-Okadama)
    ‪15 min drive‬

Room options

View all photos for Standard Double Room, Non Smoking

A hotel room with a bed, a desk, a chair, a television, and a window with curtains.

Standard Double Room, Non Smoking

9.0 out of 10
Wonderful
(40 reviews)
  • 151 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Twin Room, Non Smoking

A hotel room with two beds, a desk, a television, and a small refrigerator.

Standard Twin Room, Non Smoking

9.0 out of 10
Wonderful
(27 reviews)
  • 194 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Deluxe Twin Room, Non Smoking

A hotel room with two beds, a desk, a chair, a TV, and a phone.

Deluxe Twin Room, Non Smoking

  • 226 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Standard Triple Room, Non Smoking*If booked for 2 or fewer guests,a stacking bed may not be provided

A hotel room with two beds, a desk, a television, and a telephone.

Standard Triple Room, Non Smoking*If booked for 2 or fewer guests,a stacking bed may not be provided

8.4 out of 10
Very good
(6 reviews)
  • 226 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Large Twin Beds and 1 Twin Bed

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About the neighborhood

Sapporo

Located in Sapporo (Sapporo City Centre), Smile Hotel PREMIUM SAPPOROSUSUKINO is within a 5-minute drive of Sapporo TV Tower and Hokkaido University. .This hotel is 1.8 mi (2.9 km) from Sapporo Beer Museum and 3 mi (4.9 km) from Hokkaido Shrine.

What's nearby

  • Tanukikoji Shopping Street - 2 min walk - 0.1 miles
  • Nijo Market - 2 min walk - 0.1 miles
  • Susukino Street - 3 min walk - 0.2 miles
  • Odori Park - 5 min walk - 0.3 miles
  • Sapporo TV Tower - 6 min walk - 0.4 miles

Getting around

  • Hosui-Susukino Station - 3 min walk
  • Sapporo Station - 14 min walk
  • Sapporo Okadama Airport (OKD) - 26 min drive

Restaurants

  • ‪Fika Cafe Lagom - ‬2 min walk
  • ‪夜パフェ専門店 パフェテリア パル - ‬2 min walk
  • ‪世界の山ちゃん - ‬1 min walk
  • ‪Hey.today! Beer Stand - ‬2 min walk
  • ‪川 - ‬2 min walk

About this property

Smile Hotel PREMIUM SAPPOROSUSUKINO

Smile Hotel PREMIUM SAPPOROSUSUKINO offers 284 air-conditioned accommodations with slippers and hair dryers. Flat-screen televisions come with cable channels and pay movies.

Bathrooms include shower/tub combinations, bidets, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and in-room massages can be requested.

Make yourself at home in one of the 284 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature shower/tub combinations, complimentary toiletries, and bidets. Conveniences include desks and electric kettles, and housekeeping is provided daily.
Make use of convenient amenities, which include complimentary wireless internet access and a vending machine.
At Smile Hotel PREMIUM SAPPOROSUSUKINO, enjoy a satisfying meal at the restaurant. Buffet breakfasts are available daily from 6:30 AM to 10 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10 AM.
Smile Hotel PREMIUM SAPPOROSUSUKINO has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (JPY 2,000 per night)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: JPY 2,000 for adults and JPY 1,000 for children
  • A restaurant

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels
  • Pay movies

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Heating

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

  • American Express
  • Diners Club
  • JCB International
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 2000 for adults and JPY 1000 for children
  • Self parking fee: JPY 2000 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Smile Hotel PREMIUM
Smile PREMIUM SAPPOROSUSUKINO
Smile Sapporosusukino Sapporo
Smile Hotel PREMIUM SAPPOROSUSUKINO Hotel
Smile Hotel PREMIUM SAPPOROSUSUKINO Sapporo
Smile Hotel PREMIUM SAPPOROSUSUKINO Hotel Sapporo

Smile Hotel PREMIUM SAPPOROSUSUKINO Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 355 out of 702 reviews
Rating 8 - Good. 242 out of 702 reviews
Rating 6 - Okay. 81 out of 702 reviews
Rating 4 - Poor. 13 out of 702 reviews
Rating 2 - Terrible. 11 out of 702 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, convenient location. Pleasant stay.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Satisfied the location.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very clean and spacious
Stayed 7 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All are very good. Apart from smoking location is outdoor instead of most of the other hotels have an indoor smoking room.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed 3 nights at Smile hotel and loved it! The staff is very friendly (and English speaking!), helpful and proactive (the room was too hot and stuffy for our liking and the problem got solved very quickly). The room was an ok size and had everything we needed. Brilliant location, in walking distance to everything interesting. Thanks for making our stay in Sapporo so comfortable!!
Stayed 3 nights in Mar 2026
Verified review

6/10 Okay

Liked: Staff & service, amenities
Pretty nice. Convenient location to everything in sapporo. Staff were very nice and helpful with lots of amenities provided. They only clean every 3 days but they replace towels without entering the room which kept peace of mind. The only thing of note is that the pillows were a little hard for my liking.
Stayed 3 nights in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room clean, staff friendly & helpful, close to covered mall & fish market
Stayed 4 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
A great hotel in a great location. Handy to do many features including restaurants, karaoke, shopping, transportation
Stayed 4 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great shopping and loads of great restaurants at a reasonable price.
Stayed 6 nights in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Japan is notorious for small hotel rooms, and it's true - but our hotel room was sufficient for our needs. We spent most of the day outside and only used the room for sleeping at night so we would rather spend that extra cash shopping or dining. This location was great as it was a walking distance from all the places we visited in Sapporo and there's a Lawson and 7-eleven nearby. This is a great budget option without sacrificing comfort and convenience. Would come back again if we have the opportunity.
Stayed 6 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location to walk to odori park, the tv tower and clock tower. Our room was comfortable and clean. The staff were extra helpful.
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Stayed and had a great view of Sapporo TV Tower. Easily accessible to public transport as well.
Stayed 2 nights in Apr 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very nice hotel, very spacious room and helpful staff. Location couldn't have been better!! The room was clean, but a bit worn out, especially walls. My only two small problems were: sewage smell that was coming in the room from time to time, I wish I could open the windows for a bit to air the room. I tried the airco and it helped a little, but not completely. Also downstairs there was no tea or water available at the mini -bar, only coffee. But there was tea in the room and I just drank tap water, so it wasn't really an issue. Overall very nice stay, I would happily stay again
Stayed 5 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good choice for stay in sapporo

Good price, nice room
Stayed 1 night in Jan 2025
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities
Clean room
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Good location
Stayed 4 nights in Jul 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is more than I expected Good Place to stay And I definitely go back again👏👏👏
Stayed 1 night in Dec 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property, nice room and great staff. Close enough to most things in sapporo
Stayed 2 nights in Mar 2024
Verified review

8/10 Good

Liked: Cleanliness, amenities
Very good
Stayed 4 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast Close to Chitose airport bus stop but not close to JR Sapporo station but I was travelling by bus both in & out. Staff were really good Wifi good Lots of eating places close by I would've preferred a slightly softer bed but that’s my only complaint
Stayed 3 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean room
Stayed 3 nights in Sep 2025
Verified review

8/10 Good

Liked: Staff & service
Great location! The bathroom was small and the tub was not secured to the wall, it felt unsteady and a bit sketchy
Stayed 1 night in Feb 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to downtown, Sapporo TV tower, Nijyo-Ichiba. Clean and useful.
Stayed 1 night in Jul 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes
Stayed 3 nights in Oct 2025
Verified review

6/10 Okay

I picked it for the location and the review ratings, and the location was as good as I hoped for. This place being reviewed highly, I don't get. For anything I don't mention, it was competent, but not great. The things I will mention are how small the rooms are and how bad the beds are. It's Japan, I get it, the room won't be big, but the space that was there was wasted. What do I mean by that? Hotels are places you stay at where you bring clothes with you, right? The room has no drawers or cabinetry to put clothes in. It has a minifridge, an out of place desk, and an unplugged air purifier that was taking up space. There is a small rack for hanging items, but I don't hang socks and underwear. That's a big fail. Then the beds are the hardest, most uncomfortable things I've tried sleeping on. I've slept on stone floors, this bed is as hard and uncomfortable as that. The pillow (and only 1 pillow per bed, don't get greedy) was an abomination. Inside the casing were these hard beads with a thin sheet on one side. It's not comfortable at all. And the comforter is the kind that is the bane of my hotel existence, too thick and hot to be comfortable, so I kick it off and get cold. There's no small sheet to make do with. I didn't have the 2,000 yen breakfast. They tell you up front that they're only going to clean your room once. Wifi works. Parking is weird but works (like a car vending machine).
Stayed 4 nights in Jun 2026