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Hotel Shikanoyu

Property class: 3.5

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Photo gallery for Hotel Shikanoyu

A hot spring bath with wooden walls, large windows, and a stone seating area.
A modern restaurant interior with a wooden ceiling, recessed lighting, and a sushi bar.
A traditional Japanese-style room with tatami flooring, a low bed, a sofa, and a dining table with chairs.
A spacious indoor swimming pool with clear views through large windows, a central staircase, and a polished floor.
A modern restaurant interior with a wooden ceiling, a sushi bar, and a counter displaying plates.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Spa
  • Parking included
  • Free WiFi
  • Air conditioning
  • Bar
The current price is $120
$107 nightly
$120 total
Nov 18 - Nov 19

Explore the area

View in a map
3-32 Jozankeionsennishi, Minami-ku, Sapporo, Hokkaido, 061-2303
  • Place, Shikotsu-Toya National Park
    ‪1 min walk‬
  • Place, Jozankei Futami Park
    ‪3 min walk‬
  • Place, Jozankei Hot Spring
    ‪9 min walk‬
  • Airport, Sapporo (OKD-Okadama)
    ‪54 min drive‬

Room options

View all photos for Deluxe Twin Room with Tatami Area Non-Smoking

A traditional Japanese-style room with tatami flooring, a low bed, a sofa, and a dining table with chairs.

Deluxe Twin Room with Tatami Area Non-Smoking

  • Resort view
  • 646 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Twin Beds and 2 Twin Futons

View all photos for Twin Room with Tatami Area on Top Floor Non-Smoking

A traditional Japanese room with tatami flooring, a low table with cushions, a bed with green bedding, and a large window offering a view of greenery.

Twin Room with Tatami Area on Top Floor Non-Smoking

8.0 out of 10
Very good
(1 review)
  • Mountain view
  • 323 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for Quadruple Room with Tatami Area Non-Smoking

A hotel room with two beds, a desk, a chair, and a large window.

Quadruple Room with Tatami Area Non-Smoking

  • Mountain view
  • 484 sq ft
  • 1 bedroom
  • Sleeps 7
  • 4 Twin Beds and 2 Twin Futons

View all photos for Japanese-Style Room Non-Smoking

A traditional Japanese room with tatami flooring, a low table with cushions, a television, and a large window with curtains.

Japanese-Style Room Non-Smoking

  • Mountain view
  • 323 sq ft
  • 1 bedroom
  • Sleeps 5
  • 4 Twin Futons

View all photos for Casual Japanese-Style Room with Shared Bathroom Non-Smoking

A traditional Japanese room with tatami flooring, a wooden table, tatami mats, a television, and a sliding door leading to a balcony.

Casual Japanese-Style Room with Shared Bathroom Non-Smoking

9.0 out of 10
Wonderful
(4 reviews)
  • Mountain view
  • 269 sq ft
  • 1 bedroom
  • Sleeps 5
  • 4 Twin Futons

View all photos for Japanese-Style Room with Shared Bathroom Non-Smoking

A traditional Japanese room with tatami flooring, a low table with cushions, a television, and a large window with curtains.

Japanese-Style Room with Shared Bathroom Non-Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • Mountain view
  • 323 sq ft
  • 1 bedroom
  • Sleeps 6
  • 5 Twin Futons

View all photos for Room Selected at Check In with Shared Bathroom Non-Smoking

A wooden chair with a woven basket vase containing purple flowers.

Room Selected at Check In with Shared Bathroom Non-Smoking

9.0 out of 10
Wonderful
(10 reviews)
  • 269 sq ft
  • 1 bedroom
  • Sleeps 8
  • 4 Twin Futons

View all photos for Room Selected at Check In with Shared Bathroom -Non-Smoking-Breakfast Included

A wooden chair with a woven basket vase containing purple flowers.

Room Selected at Check In with Shared Bathroom -Non-Smoking-Breakfast Included

  • 269 sq ft
  • 1 bedroom
  • Sleeps 8
  • 4 Twin Futons

View all photos for Room Selected at Check In with Shared Bathroom -Non-Smoking- Room Only

A wooden chair with a woven basket vase containing purple flowers.

Room Selected at Check In with Shared Bathroom -Non-Smoking- Room Only

  • 269 sq ft
  • 1 bedroom
  • Sleeps 8
  • 4 Twin Futons

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  • Spa
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  • Restaurant
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About the neighborhood

Sapporo

Located in Sapporo (Jozankei), Hotel Shikanoyu is a 3-minute walk from Jozankei Futami Park and 9 minutes by foot from Jozankei Hot Spring. .This family-friendly ryokan is 3.5 mi (5.6 km) from Sapporo Pirka Kotan and 4.8 mi (7.7 km) from Hōheikyō Dam.

What's nearby

  • Shikotsu-Toya National Park - 1 min walk - 0.0 miles
  • Jozankei Futami Park - 3 min walk - 0.2 miles
  • Jozankei Shrine - 4 min walk - 0.3 miles
  • Jozankei Hot Spring - 9 min walk - 0.5 miles
  • Kokusai Ski Resort - 20 min drive - 15.6 miles

Getting around

  • Soen Station - 25 min drive
  • New Chitose Intl. Airport (CTS) - 81 min drive

Restaurants

  • ‪ロイヤルグランシャリオ - ‬12 min walk
  • ‪J・glacée - ‬1 min walk
  • ‪山岡家 - ‬10 min drive
  • ‪雨ノ日と雪ノ日 - ‬13 min walk
  • ‪八剣山キッチン&マルシェ - ‬8 min drive

About this property

Hotel Shikanoyu

Hotel Shikanoyu offers 170 air-conditioned accommodations with safes and slippers. Beds feature down comforters and premium bedding. 32-inch flat-screen televisions come with satellite channels. Bathrooms include toilets with an electronic bidet, hair dryers, and toothbrushes and toothpaste.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can pamper themselves by indulging in the onsite spa services. Services include massages.

Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe). These services feature separate men and women areas. The ryokan bathing area is open from 3:00 PM to midnight. There are indoor/outdoor hot springs open between 3:00 PM and midnight. The temperature in the hot springs is set to 104°F.

Make yourself at home in one of the 170 air-conditioned rooms featuring refrigerators and flat-screen televisions. Your bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have hair dryers and slippers.
Pamper yourself with onsite massages or enjoy recreation amenities such as hot springs. Additional amenities at this ryokan include complimentary wireless internet access, an arcade/game room, and gift shops/newsstands.
Grab dinner at Restaurant SHIKANOMA, a restaurant that specializes in Japanese cuisine. You can also grab snacks at the coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge.
Featured amenities include complimentary newspapers in the lobby, a 24-hour front desk, and multilingual staff. A train station pick-up service is provided at no charge, and free self parking is available onsite.
Restaurant SHIKANOMA - This buffet restaurant specializes in Japanese cuisine and serves breakfast and dinner. Reservations are required. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free train station pick-up and drop-off shuttle from 10:00 AM to 3:00 PM
  • Train station shuttle at scheduled times, on request
  • Free uncovered self parking on site

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Tea service

Restaurants on site

  • Restaurant SHIKANOMA

Things to do

  • Air hockey
  • Arcade/game room
  • Games
  • Indoor/outdoor hot spring
  • Stereo
  • Table tennis

Family friendly

  • Arcade/game room
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Guidebooks
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • In a national park
  • In the mountains
  • On a river

Spa

  • Hot springs open from 3:00 PM - midnight
  • Hot springs water temperature - 104 ºF
  • Indoor/outdoor hot spring
  • Massage
  • Public bath open from 3:00 PM - midnight
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Spa services
  • Yukata (Japanese robes)

Accessibility

  • No elevator

More

  • 9 floors
  • Ballroom
  • Banquet hall
  • Built in 1996
  • Designated smoking areas (fines apply)
  • Traditional architecture

Room amenities

Bedroom

  • Down comforter
  • Premium bedding

Bathroom

  • Hair dryer
  • Slippers
  • Soap
  • Toilet paper
  • Toilet with electronic bidet
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 7:00 PM
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests not requiring dinner service at the hotel can check in until 9 PM.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

  • American Express
  • Diners Club
  • JCB International
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Hot springs access available from 3:00 PM to midnight
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
A car is not required for transportation to and from this property
Guests with tattoos are not able to use the onsite public bathing facilities

Property is also known as

Hotel Shikanoyu Sapporo
Hotel Shikanoyu
Shikanoyu Sapporo
Shikanoyu
Hotel Shikanoyu Ryokan
Hotel Shikanoyu Sapporo
Hotel Shikanoyu Ryokan Sapporo

Hotel Shikanoyu Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 137 out of 382 reviews
Rating 8 - Good. 159 out of 382 reviews
Rating 6 - Okay. 52 out of 382 reviews
Rating 4 - Poor. 23 out of 382 reviews
Rating 2 - Terrible. 11 out of 382 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would highly recommend the dinner and breakfast. There are many excellent and delicious choices of local cuisine
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful place to stay with one of the best onsens I've had the pleasure to enter!
Stayed 1 night in Feb 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Great room, wonderful onsen, very clean facilities. Excellent staff
Stayed 2 nights in Jan 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved the spa and the yukata. Breakfast and dinner had lots of options
Stayed 1 night in Oct 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you want a classic onsen hot spring experience this is a great value. The room was cozy and comfortable. The baths are wonderful and relaxing. The staff are all very nice and accomodating. Great buffet dining with local foods featured. Amazing Japan experience close to downtown Sapporo
Stayed 1 night in Jul 2025
Verified review

6/10 Okay

Liked: Staff & service, amenities, property conditions & facilities
Buffet dinner and breakfast are fair only
Stayed 1 night in Jan 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service
The hotel is grand, though old-fashioned. I enjoyed the lobby with its unique board games and free hot drinks machine. We discovered later there are also vending machines behind the elevators. The main attraction is the onsen. After I sprained my knee skiing, I went to the onsen on the 12th floor of the Hana Momiji hotel, which is connected on the 4th floor. The buffet breakfast and dinner had good variety and everything was well-prepared. The salon also had some nice desserts, and their gift-shop seemed reasonable.
Stayed 3 nights in Jan 2026
Verified review

6/10 Okay

Ok
Stayed 1 night in Oct 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
hotel didn't provide bus transport to station
Stayed 1 night in Jun 2023
Verified review

6/10 Okay

Liked: Cleanliness, amenities, property conditions & facilities
関内、関内外、部屋、お風呂、サウナ とても最高文句なしでした👍 ただ…言いにくいのですが食事だけが残念でました😭💦 予約の際写真でとても美味しそうで期待したのですが( > <꧞)💦 すごくガッカリしてしまいました😔💔
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
とても清潔で気持ち良く過ごせました。
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
位置好，景點都在附近，職員有禮貌，服務好，食物質素都OK。
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
まずスタッフさんに頼る事は無かったのですがチェックイン、チェックアウトは丁寧で良かったです。 浴衣も部屋に置いてある以外にフロントの近くに置いてあり自分に合ったサイズが選べたので良かったのです。 食事は普通でした。 あと宿泊した時はまだ冷房対応してない期間だったみたいで、チェックインの時ご自分で調整して下さいと言われたけれど、どうにも出来ずちょっと暑くてしんどかったです。 部屋は清潔でした。
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Staff & service, amenities
Disliked: Cleanliness
子供連れで行きましたが、事情がある事を伝えるとご飯の席などを確保しといてくれるなどとても配慮が良かったです。 しかし温泉宿ということもあり部屋風呂のカーテンがグレーで部屋風呂に入ると薄暗くなり少し怖さを感じて子供が泣きました。 また部屋のシャワーを出すとサビていたのか茶色の水が出てきてしばらく流してから使いました。 施設の中にゲームコーナーなどもありましたがすこしわかりにくいところにありました。 そのような点がすこし残念でした
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
リラックスして休めました。ありがとうございました。
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Staff & service
平日に休みが取れたので前日に予約しました。 別のホテルと迷ったのですがAIでこちらのホテルのほうが落ち着けるようなのでこちらにしました。浴場を広くとるためなのでしょうが脱衣所から１階分の階段を下りて温泉になります。先週行った登別温泉のホテルもそうだったのでそのころ建てた施設ではよくある設計だったのかもしれません。温泉はとても良いと思いますが足腰に不安がある方にはお勧め出来ません。 部屋のタオル干しの幅が広くてバスタオルもかけられたのが良かったです。
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Staff & service, amenities
駐車場がちょっと不便ですね。でも、駐車場まで車で送ってくれるので、たすかりました。
Stayed 1 night in May 2026
Verified review

8/10 Good

Disliked: Staff & service
◎サウナが最高でした！また入りたいくらいです！ △食事する時の食器が汚かったです。 △布団を敷く時やチェックアウト前に職員さんが部屋にまだいるか確認してきたのですが、できれば職員の中で連携をとって対応してほしかったです。 △畳が少し汚いかなと思いました。 △夜温泉に入った時に、洗い場の流しが詰まって、水が流れず、そのまま泡や髪の毛が流れているなかで洗うのが少し不快でした。混雑する時間帯ではあると思いますが、定期的に点検してほしいなと思いました。
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
スパはとても綺麗で入浴しやすかったです。駐車場は若干遠いので、チェックイン前後で時間が必要です。 後、チェックアウト時に人が集中するので、時間がかかっておりました。事前のチェックアウトが必須です。
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
너무 좋은 여행 다녀 왔습니다. 그런데 체크아웃 하면서 방에 에어팟을 두고 왔는데 혹 찾아 볼수 있을지 문의 드립니다.
Stayed 2 nights in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
お風呂が高温、中温、低温とあって楽しめました。 夕食のブッフェはすごく混んでいて、順路をきちんと海外の方にも分かるようにしてほしいと思いました。 お部屋はとても広くのびのびと過ごせました。
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Liked: Staff & service
加湿器の貸出あってよかった
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
ご飯がとってもおいしかった！ お風呂場？にあったフリードリンクもコーヒーもとっても嬉しかったです！
Stayed 1 night in Feb 2026
Verified review

6/10 Okay

Liked: Staff & service, amenities
Disliked: Cleanliness
普通の
Stayed 1 night in Feb 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, property conditions & facilities, room comfort
너무 불쾌한 경험이였습니다.
Stayed 1 night in Jan 2026