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Cross Hotel Sapporo

Property class: 4

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Photo gallery for Cross Hotel Sapporo

Public bath
Exterior
Daily buffet breakfast (JPY 3300 per person)
Lounge
Property amenity

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning
  • Parking available
  • Laundry
$49
$44 nightly
$49 total
Apr 28 - Apr 29

Explore the area

View in a map
2-23 Kita 2-jo Nishi Chuo-ku, Sapporo, Hokkaido, 060-0002
  • Place, Sapporo TV Tower
    ‪6 min walk‬
  • Place, Sapporo JR Tower
    ‪8 min walk‬
  • Place, Tanukikoji Shopping Street
    ‪9 min walk‬
  • Airport, Sapporo (CTS-New Chitose)
    ‪59 min drive‬

Room options

View all photos for Semi double Room (Shower Only)

Down comforters, in-room safe, blackout drapes, iron/ironing board

Semi double Room (Shower Only)

9.4 out of 10
Exceptional
(16 reviews)
  • 194 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Double Room

Down comforters, in-room safe, blackout drapes, iron/ironing board

Double Room

9.4 out of 10
Exceptional
(13 reviews)
  • 247 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Twin Room

Down comforters, in-room safe, blackout drapes, iron/ironing board

Twin Room

8.6 out of 10
Excellent
(12 reviews)
  • 247 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds

View all photos for Deluxe Twin Room (2 Beds + Sofa Bed)

Down comforters, in-room safe, blackout drapes, iron/ironing board

Deluxe Twin Room (2 Beds + Sofa Bed)

9.4 out of 10
Exceptional
(6 reviews)
  • 377 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds

View all photos for Run of the House

Down comforters, in-room safe, blackout drapes, iron/ironing board

Run of the House

9.0 out of 10
Wonderful
(14 reviews)
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds OR 1 Queen Bed

View all photos for Superior Twin Room (2 Beds + Sofa Bed)

Down comforters, in-room safe, blackout drapes, iron/ironing board

Superior Twin Room (2 Beds + Sofa Bed)

9.6 out of 10
Exceptional
(7 reviews)
  • 301 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Twin Room (Shower Only)

Twin Room (Shower Only) | Down comforters, in-room safe, blackout drapes, iron/ironing board

Twin Room (Shower Only)

8.0 out of 10
Very good
(7 reviews)
  • 247 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for [CROSS FLOOR] Double Room with lounge access

Down comforters, in-room safe, blackout drapes, iron/ironing board

[CROSS FLOOR] Double Room with lounge access

9.6 out of 10
Exceptional
(11 reviews)
  • 248 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for [CROSS FLOOR] Deluxe Twin Room (2 Beds + Sofa Bed) with lounge access

Down comforters, in-room safe, blackout drapes, iron/ironing board

[CROSS FLOOR] Deluxe Twin Room (2 Beds + Sofa Bed) with lounge access

9.6 out of 10
Exceptional
(10 reviews)
  • 377 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds OR 2 Twin Beds and 2 Twin Sofa Beds

View all photos for [CROSS FLOOR] Superior Double Room with lounge access

Down comforters, in-room safe, blackout drapes, iron/ironing board

[CROSS FLOOR] Superior Double Room with lounge access

9.0 out of 10
Wonderful
(2 reviews)
  • 301 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for [CROSS FLOOR] Deluxe Double Room with lounge access

Down comforters, in-room safe, blackout drapes, iron/ironing board

[CROSS FLOOR] Deluxe Double Room with lounge access

8.0 out of 10
Very good
(1 review)
  • 377 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for [CROSS FLOOR] Cross Suite Double Room with lounge access

[CROSS FLOOR] Cross Suite Double Room with lounge access | Down comforters, in-room safe, blackout drapes, iron/ironing board

[CROSS FLOOR] Cross Suite Double Room with lounge access

  • 463 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for +Run of house

+Run of house | Down comforters, in-room safe, blackout drapes, iron/ironing board

+Run of house

  • 194 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Large Twin Beds

View all photos for [CROSS FLOOR] Cross Suite Twin Room with lounge access

[CROSS FLOOR] Cross Suite Twin Room with lounge access | Down comforters, in-room safe, blackout drapes, iron/ironing board

[CROSS FLOOR] Cross Suite Twin Room with lounge access

  • 474 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Large Twin Beds OR 2 Large Twin Beds and 1 Twin Sofa Bed

Similar properties

Exterior
Hotel Monterey Edelhof Sapporo
Sapporo City Centre
  • Spa
  • Free WiFi
  • Restaurant
  • Air conditioning
4.6 out of 5, Wonderful, 1,445 reviews
$42 nightly
The price is $48
Apr 27 - Apr 28
Hotel Monterey Edelhof Sapporo

About the neighborhood

Sapporo

With a stay at Cross Hotel Sapporo, you'll be centrally located in Sapporo, within a 10-minute walk of Sapporo TV Tower and Sapporo JR Tower. .This hotel is 0.7 mi (1.1 km) from Hokkaido University and 0.8 mi (1.2 km) from Tanukikoji Shopping Street.

What's nearby

  • Sapporo Clock Tower - 2 min walk - 0.1 miles
  • Sapporo TV Tower - 6 min walk - 0.4 miles
  • Sapporo JR Tower - 8 min walk - 0.5 miles
  • Tanukikoji Shopping Street - 9 min walk - 0.5 miles
  • Odori Park - 12 min walk - 0.7 miles

Getting around

  • Sapporo Station - 5 min walk
  • Odori Station - 6 min walk
  • New Chitose Intl. Airport (CTS) - 57 min drive

Restaurants

  • ‪雪印パーラー 札幌本店 - ‬2 min walk
  • ‪poool SAPPORO - ‬2 min walk
  • ‪かけはし 北二条店 - ‬1 min walk
  • ‪北海道らーめん奥原流久楽本店 - ‬2 min walk
  • ‪Japanese Ramen Noodle Lab Q - ‬1 min walk

About this property

Cross Hotel Sapporo

Cross Hotel Sapporo offers 181 accommodations with safes and complimentary bottled water. Beds feature down comforters. Flat-screen televisions come with satellite channels. Bathrooms include slippers, bidets, and hair dryers.

This Sapporo hotel provides complimentary wireless Internet access. Business-friendly amenities include desk chairs and phones. Irons/ironing boards and change of bedsheets can be requested. Housekeeping is provided daily.

Public bath/onsen services include an indoor public bath (no minerals). This service features separate men and women areas.
Make yourself at home in one of the 181 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have bidets and hair dryers. Conveniences include phones, as well as safes and complimentary bottled water.
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and wedding services. Additional features at this hotel include a living plant wall and a vending machine.
Enjoy a satisfying meal at hache serving guests of Cross Hotel Sapporo. Buffet breakfasts are available daily from 7 AM to 10 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 7 AM and 10 AM.
Hache - This restaurant serves breakfast and lunch.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (JPY 1,500 per night)
  • Extended parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: JPY 3,300 for adults and JPY 1,650 for children
  • A restaurant

Restaurants on site

  • hache

Things to do

  • Piano

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Wedding services

Spa

  • Public indoor bath (no minerals)
  • Public outdoor bath (no minerals)
  • Separate men/women areas in public bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Braille/raised signage
  • No elevator
  • Stair-free path to entrance
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 18 floors
  • At least 80% lighting from LEDs
  • Built in 2007
  • Designated smoking areas
  • Living plant wall
  • Local artist showcase
  • Locally-owned and organized tours and activities

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Bidet
  • Hair dryer
  • Shampoo
  • Slippers
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk chair
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 1:00 AM
Minimum check-in age: 20

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
Requests for dietary restrictions or food allergies cannot be accommodated. Guest who wish to bring their own food must contact this property in advance of arrival.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 3300 for adults and JPY 1650 for children
  • Self parking fee: JPY 1500 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Parking height restrictions apply
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Cross Hotel Sapporo
Cross Sapporo
Cross Sapporo Hotel
Hotel Cross
Hotel Cross Sapporo
Sapporo Cross Hotel
Cross Hotel Sapporo Hotel
Cross Hotel Sapporo Sapporo
Cross Hotel Sapporo Hotel Sapporo

Cross Hotel Sapporo Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 662 out of 1002 reviews
Rating 8 - Good. 246 out of 1002 reviews
Rating 6 - Okay. 67 out of 1002 reviews
Rating 4 - Poor. 13 out of 1002 reviews
Rating 2 - Terrible. 14 out of 1002 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

Reviews

8/10 Good

Danny

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel is at a great location. Staff is very nice and helpful however the breakfast lacks variety. No laundry machine onsite. No free coffee, tea and snacks throughout the day.
Stayed 4 nights in Jan 2026

10/10 Excellent

Jordan

Liked: Cleanliness, amenities, property conditions & facilities
the room was very clean and the staff were very courteous
Stayed 1 night in Jan 2026

10/10 Excellent

Chao Simon, Roslyn Heights

Stayed 1 night in Jan 2026

8/10 Good

Kimberley

Liked: Cleanliness, amenities, property conditions & facilities
Tidy and good location
Stayed 3 nights in Nov 2025

10/10 Excellent

Catherine

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay and highly recommend!
Stayed 5 nights in Dec 2025

8/10 Good

liang cheak

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So so only the breakfast. Not much to shout about. It’s a VIP hotel. Me a Gold membership I don’t get any or was recognized by it. Not worth getting this gold member
Stayed 3 nights in Dec 2025

10/10 Excellent

Yang

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is very good. Walking to Odori Park, Susikino. Complementary lounge offers free drinks and snacks! Breakfast is best, even provide Soup Curry
Stayed 5 nights in Dec 2025

10/10 Excellent

Todd

Stayed 2 nights in Dec 2025

10/10 Excellent

Mabel

Liked: Cleanliness, staff & service, property conditions & facilities
Efficient
Stayed 3 nights in Dec 2025

10/10 Excellent

Surasit

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
.
Stayed 7 nights in Dec 2025

10/10 Excellent

Yee Man

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, good breakfast and express check in check out
Stayed 4 nights in Dec 2025

10/10 Excellent

Junki, Lexington

Stayed 1 night in Dec 2025

10/10 Excellent

Abigail

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very accessible to Odori Park and Sapporo Station. Great staff and well kept hotel. Rooms are always cleaned.
Stayed 3 nights in Dec 2025

10/10 Excellent

Scott

Stayed 1 night in Dec 2025

6/10 Okay

Luis G

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Our stay had a few positives, but several issues left us genuinely frustrated. The room size was good, but the fact that the temperature can’t be individually controlled is inconvenient and frankly surprising for a hotel of this level. It’s not something that ruined the stay, but it absolutely affected our comfort. The lounge experience was the most disappointing. On our first visit, the table lamp at our seating area didn’t work, which made the space feel poorly maintained. On our second visit, we picked up a complimentary non-alcoholic drink to take back to our room. The bartender stopped us and insisted we return it due to lounge rules. Fine—rules are rules, and we respected that. What was not fine was what happened moments later. As we got into the elevator, two other guests walked in with the exact same drinks in hand—drinks they were clearly allowed to take without any issue. Whether it was because they knew the staff or simply because they were treated differently for another reason, the inconsistency was hard to overlook. Being held to a rule that others are free to ignore feels unfair and leaves a bad taste, far more so than the rule itself. Overall, while the hotel has some good qualities, the uneven service and lack of attention to detail genuinely undermined our experience. For the price point, I expected much better.
Stayed 3 nights in Dec 2025

10/10 Excellent

Natalia

Traveled with family
Liked: Cleanliness, staff & service, amenities
.
Stayed 2 nights in Nov 2025

10/10 Excellent

Rosemarie

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed my stay here as usual. Good service. Comfortable room and amazing breakfast!
Stayed 3 nights in Nov 2025

8/10 Good

Heather

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Quiet and peaceful. Excellent location
Stayed 6 nights in Nov 2025

10/10 Excellent

Bhuwan

Traveled with family and small children
Liked: Amenities, property conditions & facilities
Good breakfast and services also in good location too
Stayed 2 nights in Nov 2025

10/10 Excellent

Hisun

Stayed 2 nights in Nov 2025

8/10 Good

Timothy

Liked: Cleanliness, amenities, property conditions & facilities
The room was very clean and the staff was attentive to our needs. Access to the lounge was awesome as they had great snacks and drinks.
Lounge in the evening
Lounge in the evening
Stayed 3 nights in Nov 2025

8/10 Good

David

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast buffet was excellent. Rooms are clean, though beds weren’t my favorite. Service and staff were great.
Stayed 2 nights in Nov 2025

10/10 Excellent

Karen

Stayed 3 nights in Nov 2025

10/10 Excellent

Rick

Stayed 4 nights in Nov 2025

10/10 Excellent

Dan

Liked: Cleanliness, staff & service, amenities
Friendly staff, nice lounge for relaxing during their happy hour, plenty of Japanese and western breakfast options on their buffet. Only downside was the music at breakfast (a little much in the morning). Comfortable room, reasonable size by Japanese standards.
Stayed 3 nights in Oct 2025