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Cross Hotel Sapporo

Property class: 4

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Photo gallery for Cross Hotel Sapporo

A modern indoor pool with large windows offering city views.
A buffet setup with various food items and a sign for the soup curry bar.
A modern hotel room with a large window offering a city view, a wooden floor, and contemporary furniture.
A modern hotel with a glass facade, a prominent entrance, and a visible seating area outside.
A modern room with a large window overlooking a cityscape at dusk.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning
  • Parking available
  • Laundry
The current price is $104
$95 nightly
$104 total
Sep 23 - Sep 24

Explore the area

View in a map
2-23 Kita 2-jo Nishi Chuo-ku, Sapporo, Hokkaido, 060-0002
  • Place, Sapporo TV Tower
    ‪6 min walk‬
  • Place, Sapporo JR Tower
    ‪8 min walk‬
  • Place, Tanukikoji Shopping Street
    ‪9 min walk‬
  • Airport, Sapporo (CTS-New Chitose)
    ‪67 min drive‬

Room options

View all photos for Twin Room with Shower Only

A hotel room with two beds, a chair, a small table, a chandelier, and a window with curtains.

Twin Room with Shower Only

  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Superior Twin Room 2 Beds + Sofa Bed

A hotel room with two beds, a sitting area with a chair, a desk, and a large window with curtains.

Superior Twin Room 2 Beds + Sofa Bed

  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Twin Room

A hotel room with two beds, a desk, a chair, and a large window with curtains.

Twin Room

  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Semi double Room (Shower Only)

A hotel room with a large bed, a desk, and a minibar.

Semi double Room (Shower Only)

9.6 out of 10
Exceptional
(19 reviews)
  • 194 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

View all photos for Double Room

A hotel room with a bed, a sofa, and a small table.

Double Room

9.2 out of 10
Wonderful
(15 reviews)
  • 247 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free WiFi

View all photos for Twin Room

A hotel room with two beds, a small table, a chair, and a view of the city through the window.

Twin Room

8.4 out of 10
Very good
(13 reviews)
  • 247 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds
  • Free WiFi

View all photos for Deluxe Twin Room (2 Beds + Sofa Bed)

A hotel room with a bed, two sofas, a small table, and a window with curtains.

Deluxe Twin Room (2 Beds + Sofa Bed)

9.4 out of 10
Exceptional
(6 reviews)
  • 377 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds
  • Free WiFi

View all photos for Run of the House

A hotel room with a large bed, a desk, a lamp, a framed picture on the wall, and a window with curtains.

Run of the House

9.0 out of 10
Wonderful
(15 reviews)
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds OR 1 Queen Bed
  • Free WiFi

View all photos for Superior Twin Room (2 Beds + Sofa Bed)

A hotel room with two beds, a desk, a chair, and a large window with curtains.

Superior Twin Room (2 Beds + Sofa Bed)

9.6 out of 10
Exceptional
(8 reviews)
  • 301 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Twin Room (Shower Only)

A hotel room with two beds, a chair, a small table, a chandelier, and a window with curtains.

Twin Room (Shower Only)

8.0 out of 10
Very good
(7 reviews)
  • 247 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for [CROSS FLOOR] Double Room with lounge access

A hotel room with a large bed, a small desk, a sofa, and a view of the city.

[CROSS FLOOR] Double Room with lounge access

9.6 out of 10
Exceptional
(12 reviews)
  • 248 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free WiFi

View all photos for [CROSS FLOOR] Deluxe Twin Room (2 Beds + Sofa Bed) with lounge access

A hotel room with two beds, a sofa, a small table, and a lamp.

[CROSS FLOOR] Deluxe Twin Room (2 Beds + Sofa Bed) with lounge access

9.6 out of 10
Exceptional
(10 reviews)
  • 377 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds OR 2 Twin Beds and 2 Twin Sofa Beds
  • Free WiFi

View all photos for [CROSS FLOOR] Superior Double Room with lounge access

A hotel room with a large bed, a small round table, a chair, and a window with curtains.

[CROSS FLOOR] Superior Double Room with lounge access

9.6 out of 10
Exceptional
(4 reviews)
  • 301 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for [CROSS FLOOR] Deluxe Double Room with lounge access

A hotel room with a large bed, a flat-screen TV, a minibar, and a seating area with a glass table.

[CROSS FLOOR] Deluxe Double Room with lounge access

8.0 out of 10
Very good
(1 review)
  • 377 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for [CROSS FLOOR] Cross Suite Double Room with lounge access

A hotel room with a bed, a red armchair, a glass table with two wine glasses, and a red vase.

[CROSS FLOOR] Cross Suite Double Room with lounge access

  • 463 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for +Run of house

A hotel room with a bed, a chair, a small table, a desk, and a window with curtains.

+Run of house

  • 194 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Large Twin Beds
  • Free WiFi

View all photos for [CROSS FLOOR] Cross Suite Twin Room with lounge access

A hotel room with two beds, a sofa, and a large window with curtains.

[CROSS FLOOR] Cross Suite Twin Room with lounge access

  • 474 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Large Twin Beds OR 2 Large Twin Beds and 1 Twin Sofa Bed
  • Free WiFi

Similar properties

Exterior
Hotel Monterey Edelhof Sapporo
Sapporo City Centre
  • Spa
  • Free WiFi
  • Restaurant
  • Air conditioning
4.6 out of 5, Wonderful, 1,647 reviews
$78 nightly
The price is $88
Sep 30 - Oct 1
Hotel Monterey Edelhof Sapporo

About the neighborhood

Sapporo

Cross Hotel Sapporo is centrally located in Sapporo, a 5-minute walk from Odori Park and 7 minutes by foot from Sapporo TV Tower. .This hotel is 0.4 mi (0.7 km) from Sapporo JR Tower and 0.7 mi (1.1 km) from Hokkaido University.

What's nearby

  • Sapporo Clock Tower - 2 min walk - 0.1 miles
  • Odori Park - 5 min walk - 0.3 miles
  • Sapporo TV Tower - 6 min walk - 0.4 miles
  • Sapporo JR Tower - 8 min walk - 0.5 miles
  • Tanukikoji Shopping Street - 9 min walk - 0.5 miles

Getting around

  • Odori Station - 4 min walk
  • Sapporo Station - 9 min walk
  • New Chitose Intl. Airport (CTS) - 55 min drive

Restaurants

  • ‪北海道らーめん奥原流久楽本店 - ‬2 min walk
  • ‪ドトールコーヒーショップ 札幌時計台通店 - ‬1 min walk
  • ‪Japanese Ramen Noodle Lab Q - ‬1 min walk
  • ‪順香 - ‬1 min walk
  • 炭火居酒屋炎 北2条店

About this property

Cross Hotel Sapporo

Cross Hotel Sapporo offers 181 accommodations with safes and complimentary bottled water. Beds feature down comforters. Flat-screen televisions come with satellite channels. Bathrooms include slippers, bidets, and hair dryers.

This Sapporo hotel provides complimentary wireless Internet access. Business-friendly amenities include desk chairs and phones. Irons/ironing boards and change of bedsheets can be requested. Housekeeping is provided daily.

Public bath/onsen services include an indoor public bath (no minerals). This service features separate men and women areas.
Make yourself at home in one of the 181 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have bidets and hair dryers. Conveniences include phones, as well as safes and complimentary bottled water.
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and wedding services. Additional features at this hotel include a living plant wall and a vending machine.
Enjoy a satisfying meal at hache serving guests of Cross Hotel Sapporo. Buffet breakfasts are available daily from 7 AM to 10 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 7 AM and 10 AM.
Hache - This restaurant serves breakfast and lunch. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (JPY 1,500 per night)
  • Extended parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: JPY 3,300 for adults and JPY 1,650 for children
  • A restaurant

Restaurants on site

  • hache

Things to do

  • Piano

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Wedding services

Spa

  • Public indoor bath (no minerals)
  • Public outdoor bath (no minerals)
  • Separate men/women areas in public bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1"on-site accessible parking spaces 1", on-site accessible parking spaces
  • Braille/raised signage
  • No elevator
  • Stair-free path to entrance
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 18 floors
  • Built in 2007
  • Designated smoking areas
  • Living plant wall
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • Some LED lighting used

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Bidet
  • Hair dryer
  • Shampoo
  • Slippers
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk chair
  • Energy-saving switches used
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 1:00 AM

Minimum check-in age: 20

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

This property doesn't offer after-hours check-in

Information provided by the property may be translated using automated translation tools

Requests for dietary restrictions or food allergies cannot be accommodated. Guest who wish to bring their own food must contact this property in advance of arrival.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Rollaway/extra beds are not available

Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 3300 for adults and JPY 1650 for children
  • Self parking fee: JPY 1500 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Parking height restrictions apply
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Cross Hotel Sapporo

Cross Sapporo

Cross Sapporo Hotel

Hotel Cross

Hotel Cross Sapporo

Sapporo Cross Hotel

Cross Hotel Sapporo Hotel

Cross Hotel Sapporo Sapporo

Cross Hotel Sapporo Hotel Sapporo

Cross Hotel Sapporo Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 709 out of 1072 reviews
Rating 8 - Good. 262 out of 1072 reviews
Rating 6 - Okay. 69 out of 1072 reviews
Rating 4 - Poor. 15 out of 1072 reviews
Rating 2 - Terrible. 17 out of 1072 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Akiko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location. Good breakfast. Nice public bath with view !!!
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Dylan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, nice onzen, awesome breakfast.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Marrie Angelica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient and beautiful place that is near to tourist sites in downtown. Accomodating staff, clean and has great amenities.
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Chau

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast is very good, location is good, only two blocks fm Sapporo station
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Erlissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location and close to downtown Sapporo. Clean room, nice breakfast. Super helpful and respectful staff. Highly recommend this hotel
Stayed 5 nights in May 2026
Verified review

8/10 Good

Kin Bun

Liked: Cleanliness, staff & service, property conditions & facilities
Nice nice service, very comfortable and will visit again👍👍
Stayed 5 nights in Apr 2026
Verified review

10/10 Excellent

Yukiko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with reasonable price. Their breakfast was great selection without fresh seafood (like sashimi), I really enjoyed it.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Carol

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, friendly staff, great location.
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Man Ying Goretti

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are nice and professional with good English, they are helpful and smile a lot. The room is clean with morden design, the public bath on the top floor is clean and has a great view, the breakfast buffet has many choices: ramen, curry soup, ice cream machine, etc and tasty.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Louise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible choice of hot and cold as well as Japanese and Western food choices for breakfast!
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay and highly recommend!
Stayed 5 nights in Dec 2025
Verified review

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a beautiful hotel. We loved the lounge access that came with our rooms, the amazing breakfast and the public bath experience. The staff were extremely helpful in finding options for us to get to places and to find restaurants. I highly recommend this hotel.
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Yumiko

Liked: Cleanliness, amenities, property conditions & facilities
The room was very nice and the train station was walking distance.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Motoaki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast buffet was very nice and hotel staff was very accommodating. We extended our stay and they even contacted us to inform that we can stay in the same room.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent lounge service!
Stayed 7 nights in Mar 2026
Verified review

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel centrally located - only a short walk from Sapporo Station. The rooftop bath was really welcome after a long journey to Japan. The breakfast buffet was also a highlight - especially the soup curry bar. We had three people so paying for a slightly larger room and a higher floor was worth the small upcharge. We would definitely recommend this hotel!
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Amy

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel. Good location- walkable to many attractions.
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location .Immaculate. Comfortable. Very helpful staff.
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Richelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location with easy walking access to most places including Sapporo Station. Breakfast variety was excellent. Bonus to be able to get miso ramen and soup curry.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Geoffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and a good size for Japan. The real reason to stay here is just the location is great. You can walk from Sapporo station, short walk to the main shopping area.
Stayed 4 nights in Mar 2026
Verified review

8/10 Good

Mitsuo

Liked: Cleanliness, staff & service, property conditions & facilities
This is my second time staying at this hotel. It is a little dated compared to the last stay and has lost a charm of the boutique hotel vibe a little bit. But overall it is a nice hotel with a good location and pleasant hotel staff.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Bhuwan

Liked: Amenities, property conditions & facilities
Good breakfast and services also in good location too
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Gus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently located near Sapporo Station, it is also a short walking distance to one of the main subway stations (Odori), the Odori Park, the iconic Sapporo TV tower, the Old Clock Tower and the former Hokkaido Government building. So, location is excellent. The property is in great condition and clean. Rooms are small, but typical for Japan. The breakfast is excellent.
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Chi Y

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and well organized but the shower tub area never felt completely dried and smelled musty. AC was centrally controlled and the first night was very unpleasant. They sent up a fan and that made it bearable. Overall, decent place to stay.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Jordan

Liked: Cleanliness, amenities, property conditions & facilities
the room was very clean and the staff were very courteous
Stayed 1 night in Jan 2026