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Authent Hotel Otaru

4.0 star property

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Photo gallery for Authent Hotel Otaru

Public bath
Property video
Exterior
Daily buffet breakfast for a fee
Authent Suite(for 2 person) Non Smoking (54 square meter) | Down comforters, desk, soundproofing, iron/ironing board

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
  • Parking available
  • Business services
The current price is $118
$107 nightly
$118 total
Jun 15 - Jun 16

Explore the area

View in a map
2-15-1, Inaho, Otaru, Hokkaido, 047-0032
  • Place, Sakaimachi Street
    ‪6 min walk‬
  • Place, Otaru Canal
    ‪6 min walk‬
  • Place, Otaru Music Box Museum
    ‪17 min walk‬
  • Airport, Sapporo (OKD-Okadama)
    ‪56 min drive‬

Room options

View all photos for Semi Double Room

Down comforters, desk, soundproofing, iron/ironing board

Semi Double Room

  • Sleeps 2
  • Free WiFi

View all photos for Quadruple Room

Down comforters, desk, soundproofing, iron/ironing board

Quadruple Room

  • Sleeps 4
  • Free WiFi

View all photos for Double Room(for 2 person) Non Smoking(18 square meter)

Double Room(for 2 person) Non Smoking(18 square meter) | Down comforters, desk, soundproofing, iron/ironing board

Double Room(for 2 person) Non Smoking(18 square meter)

8.6 out of 10
Excellent
(17 reviews)
  • 193 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free WiFi

View all photos for Standard Twin Room(for 2 person) Non Smoking(27 square meter)

Down comforters, desk, soundproofing, iron/ironing board

Standard Twin Room(for 2 person) Non Smoking(27 square meter)

9.0 out of 10
Wonderful
(19 reviews)
  • 290 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds
  • Free WiFi

View all photos for 2 Single Beds with 1 Extra Bed(for 3 person) Non Smoking(27 square meter)

2 Single Beds with 1 Extra Bed(for 3 person) Non Smoking(27 square meter) | Down comforters, desk, soundproofing, iron/ironing board

2 Single Beds with 1 Extra Bed(for 3 person) Non Smoking(27 square meter)

8.8 out of 10
Excellent
(19 reviews)
  • 291 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Large Twin Beds and 1 Twin Murphy Bed
  • Free WiFi

View all photos for Deluxe Twin Room(for 2 person) Non Smoking(37 square meter)

Deluxe Twin Room(for 2 person) Non Smoking(37 square meter) | Down comforters, desk, soundproofing, iron/ironing board

Deluxe Twin Room(for 2 person) Non Smoking(37 square meter)

7.0 out of 10
Good
(2 reviews)
  • 398 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds
  • Free WiFi

View all photos for Standard Twin Room(for 1 person) Non Smoking(27 square meter)

Down comforters, desk, soundproofing, iron/ironing board

Standard Twin Room(for 1 person) Non Smoking(27 square meter)

10.0 out of 10
Exceptional
(1 review)
  • 291 sq ft
  • 1 bedroom
  • Sleeps 1
  • 2 Twin Beds
  • Free WiFi

View all photos for Japanese Room A

Living area | LED TV

Japanese Room A

  • Sleeps 2
  • Free WiFi

View all photos for Authent Suite(for 2 person) Non Smoking (54 square meter)

Authent Suite(for 2 person) Non Smoking (54 square meter) | Down comforters, desk, soundproofing, iron/ironing board

Authent Suite(for 2 person) Non Smoking (54 square meter)

  • 581 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds
  • Free WiFi

View all photos for Semi-double bedroom(for 1 person)Non Smoking(18 square meter)

Down comforters, desk, soundproofing, iron/ironing board

Semi-double bedroom(for 1 person)Non Smoking(18 square meter)

9.0 out of 10
Wonderful
(6 reviews)
  • 194 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed
  • Free WiFi

View all photos for Semi-double bedroom(for 2 person) Non Smoking(18 square meter)

Down comforters, desk, soundproofing, iron/ironing board

Semi-double bedroom(for 2 person) Non Smoking(18 square meter)

10.0 out of 10
Exceptional
(1 review)
  • 194 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

Similar properties

Exterior
Hotel Nord Otaru
Otaru
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
4.4 out of 5, Excellent, 1,004 reviews
$84 nightly
The price is $92
Jun 29 - Jun 30
Hotel Nord Otaru

About the neighborhood

Otaru

In the heart of Otaru, Authent Hotel Otaru is within a 5-minute drive of Otaru Canal and Otaru Music Box Museum. .This hotel is 1.4 mi (2.3 km) from Shin Nihonkai Ferry and 1.9 mi (3 km) from Otaru Tenguyama Ropeway.

What's nearby

  • Sakaimachi Street - 6 min walk - 0.4 miles
  • Otaru Canal - 6 min walk - 0.4 miles
  • Tomioka Catholic Church - 11 min walk - 0.6 miles
  • Otaru Music Box Museum - 17 min walk - 0.9 miles
  • Shin Nihonkai Ferry - 5 min drive - 1.5 miles

Getting around

  • Otaru Station - 6 min walk
  • Teine Station - 21 min drive
  • New Chitose Intl. Airport (CTS) - 88 min drive

Restaurants

  • ‪ニュー三幸 小樽本店 - ‬2 min walk
  • ‪あまとう - ‬1 min walk
  • ‪カサブランカ - ‬1 min walk
  • ‪中華食堂 桂苑 - ‬1 min walk
  • ‪モスバーガー 小樽静屋通店 - ‬1 min walk

About this property

Authent Hotel Otaru

Authent Hotel Otaru offers 175 air-conditioned accommodations with complimentary bottled water and slippers. Beds feature down comforters. LED televisions come with digital channels. Bathrooms include shower/tub combinations with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bidets, complimentary toiletries, and hair dryers.

This Otaru hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. In-room massages and irons/ironing boards can be requested.

Public bath/onsen services include an indoor public bath (no minerals). The ryokan bathing area is open from 3:00 PM to midnight.
Make yourself at home in one of the 175 air-conditioned rooms featuring refrigerators and LED televisions. Complimentary wired and wireless internet access keeps you connected, and digital programming provides entertainment. Bathrooms with shower/tub combinations feature deep soaking bathtubs and rainfall showerheads. Conveniences include phones, as well as desks and free tea bags/instant coffee.
Make use of convenient amenities such as complimentary wireless internet access, gift shops/newsstands, and a banquet hall.
Enjoy French cuisine at Casablanca, one of the hotel's 3 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink at one of the 2 bars/lounges. Buffet breakfasts are available daily from 7 AM to 9:30 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 7 AM and 9:30 AM.
Casablanca - This restaurant specializes in French cuisine and serves breakfast, lunch, and dinner.
Irifune - This restaurant specializes in Japanese cuisine and serves breakfast, lunch, and dinner.
Kaioh - This restaurant serves lunch and dinner.
Ondine - This café serves light fare only.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (JPY 1,500 per night; includes in/out privileges)
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 7:00 AM to 9:30 AM for a fee: JPY 3,300 per person
  • 2 bars/lounges
  • 3 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Captains Bar
  • Casablanca
  • Irifune
  • Kaioh
  • Ondine

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Multilingual staff

Business services

  • Meeting room

Spa

  • In-room massages
  • Public bath open from 3:00 PM - midnight
  • Public indoor bath (no minerals)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Wheelchair accessibility
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 11 floors
  • Banquet hall
  • Built in 1998
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Bidet
  • Children's slippers
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • LED TV with digital channels

Food and drink

  • Free bottled water
  • Limited room service
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 11:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
Due to a local event, traffic restrictions will be in place in the area surrounding the property from July 24-26, 2026. During this time, parking is available on a first-come, first-served basis.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child per adult, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 3300 per person
  • Self parking fee: JPY 1500 per night (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Only registered guests are allowed in the guestrooms
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Parking height restrictions apply
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities

Property is also known as

Authent Hotel
Authent Hotel Otaru
Authent Otaru
Authent Otaru Hotel
Otaru Authent Hotel
Authent Hotel Otaru Hokkaido
Authent
Authent Hotel Otaru Hokkaido
Authent Hotel Otaru Hotel
Authent Hotel Otaru Otaru
Authent Hotel Otaru Hotel Otaru

Authent Hotel Otaru Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 429 out of 933 reviews
Rating 8 - Good. 388 out of 933 reviews
Rating 6 - Okay. 87 out of 933 reviews
Rating 4 - Poor. 23 out of 933 reviews
Rating 2 - Terrible. 6 out of 933 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Alice

Liked: Cleanliness, amenities, property conditions & facilities
Polite staff, clean rooms, nice lounge for guests
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Joseph

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, nice and helpful staff, excellent potato soup.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

WEI YU

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good room!
Stayed 2 nights in Dec 2025
Verified

8/10 Good

Jenny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Slightly dated room but super clean and comfortable with an amazing breakfast buffet and very friendly staff
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Jon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very near shopping arcade and a short walk away from the JR station. Grand looking hotel with helpful staff.
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Yuk Shun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second time in this hotel and is getting better and better
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, lots of dining options, great location. Everyone friendly. Wish we’d stayed longer!
Stayed 1 night in Jul 2025
Verified

6/10 Okay

Shuk Man Margaret

Liked: Staff & service
The hotel is near Lawson. The staff is friendly and helpful. They would help to carry the luggage when you arrive or leave. Only one thing, the bathroom is not bright enough. The other things are okay.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities
Very affordable hotel with superb cleanliness and good staff service.
Stayed 2 nights in Feb 2024
Verified

10/10 Excellent

Patrick

Liked: Cleanliness, amenities, property conditions & facilities
Yes.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Ee Beng

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is good
Stayed 2 nights in Jul 2024
Verified

10/10 Excellent

Chi Keung

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and tidy room and facilities.
Stayed 1 night in Aug 2025
Verified

8/10 Good

AKEMI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I'm very glad to stay here
Stayed 4 nights in Jan 2025
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff and allow for late check in
Stayed 2 nights in Nov 2024
Verified

10/10 Excellent

Eddy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good hotel. Service was great. Check out the bakery for some nice Japanese style breads in the morning. Major Otaru attractions are a short walk away. Elevators could be very busy during high traffic times.
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Chee Ho

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good, close to city
Stayed 2 nights in Apr 2024
Verified

8/10 Good

Loralei

Liked: Cleanliness
A great place to stay if you are flying late into or have an early flight out of CTS. Hotel is dated, but very clean. Very convenient to shopping and dining at CTS depending on the time of day you are there. Restaurants and shops closes by 9p.
Stayed 3 nights in Jun 2025
Verified

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The front desk agent, Ms Umeda helped me a lot when I had a trouble. She helped me and save my Japan trip! Thank you so much!! This is our second time to stay at Authent Hotel, convenient location and loved the Polo Star top lounge. Nice view and so relaxing after long walking sightseeing.
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Narongchai

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good staff.
Stayed 1 night in May 2024
Verified

6/10 Okay

Yin Yin

Liked: Staff & service
The hotel looks and feels dated. Bathroom could have been brighter.
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Paul

Liked: Cleanliness, staff & service

Otaru top stay

The STAFF are amazing they were the BEST, helped all the time. We only stayed one night but would stay again. Having the breakfast food option was great too.
Stayed 1 night in May 2024
Verified

8/10 Good

Charm Wah

Liked: Cleanliness, staff & service, property conditions & facilities
Good environment
Stayed 4 nights in Dec 2024
Verified

8/10 Good

Naoyuki

Liked: Staff & service, amenities, property conditions & facilities
Conveniently located within walking distance to tourist spots in the city. The staff's response was also good.
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

Kwok Hung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice and convenient

Convenient location. Just 2 min walk to the scenic Otaru canal, and lots of nice restaurants. Hotel staff is nice, speaks good English, and has arranged Japanese style room with tatami as requested. Great fun for a family!
Stayed 2 nights in Dec 2024
Verified

10/10 Excellent

sungkyun

Liked: Amenities
Good
Stayed 4 nights in Aug 2025