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Mercure Sao Paulo Pinheiros

3.5 star property

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Photo gallery for Mercure Sao Paulo Pinheiros

An indoor swimming pool with clear blue water, surrounded by tiled walls and a covered roof.
Exterior
A lobby with a marble floor, a central round table with a floral arrangement, multiple windows, and leather seating areas.
A spacious lobby with a marble floor, a staircase, leather sofas, and potted plants.
A spacious lobby with a marble floor, a curved staircase with black railings, and a reception desk with computers.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Spa
  • Free WiFi
  • Air conditioning
The current price is $69
$66 nightly
$69 total
Total with taxes and fees
Aug 9 - Aug 10

Explore the area

View in a map
Rua Capote Valente 500, Pinheiros, São Paulo, SP, 05409-000
  • Place, Oscar Freire Street
    ‪8 min walk‬
  • Place, Rua Augusta
    ‪18 min walk‬
  • Place, Paulista Avenue
    ‪19 min walk‬
  • Airport, São Paulo (GRU-Guarulhos - Governor André Franco Montoro Intl.)
    ‪39 min drive‬

Room options

View all photos for Superior Room, 1 Double Bed

A modern hotel room with a large bed, bedside tables, a wardrobe, and a bathroom visible through an open door.

Superior Room, 1 Double Bed

9.6 out of 10
Exceptional
(5 reviews)
  • 290 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

View all photos for Deluxe Apartment, 1 Double Bed

Deluxe Apartment, 1 Double Bed | 1 bedroom, minibar, in-room safe, desk

Deluxe Apartment, 1 Double Bed

  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

View all photos for Executive Suite, 1 Queen Bed

Executive Suite, 1 Queen Bed | 1 bedroom, minibar, in-room safe, desk

Executive Suite, 1 Queen Bed

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 3
  • 1 Queen Bed
  • Free WiFi

View all photos for Superior Room, 3 Twin Beds

A hotel room with two beds, a desk, a chair, a TV, and a cityscape artwork on the wall.

Superior Room, 3 Twin Beds

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 3
  • 3 Twin Beds
  • Free WiFi

Executive Room, 2 Twin Beds

  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Apartment, 1 Double Bed

A modern hotel room with a bed, bedside table, and a bathroom with a shower and toilet.

Apartment, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Superior Single Room, 2 Twin Beds

A modern bathroom with a white sink, toilet, and glass-enclosed shower.

Superior Single Room, 2 Twin Beds

  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Standard Room, 1 Double Bed

A hotel room with a bed, a TV mounted on the wall, a wardrobe, and a shelf with items.

Standard Room, 1 Double Bed

8.8 out of 10
Excellent
(26 reviews)
  • 290 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

View all photos for Standard Twin Room, 2 Twin Beds

A hotel room with two beds, a city skyline mural, and a large window with curtains.

Standard Twin Room, 2 Twin Beds

9.2 out of 10
Wonderful
(9 reviews)
  • 290 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

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Total with taxes and fees
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About the neighborhood

São Paulo

Located in São Paulo (Jardim Paulista), Mercure Sao Paulo Pinheiros is within a 10-minute walk of Oscar Freire Street and Benidito Calixto Square. .This spa hotel is 0.5 mi (0.8 km) from FMUSP Clinical Hospital and 1 mi (1.6 km) from Paulista Avenue.

What's nearby

  • Oscar Freire Street - 8 min walk - 0.5 miles
  • Benidito Calixto Square - 10 min walk - 0.5 miles
  • Reboucas Convention Center - 14 min walk - 0.8 miles
  • Rua Augusta - 18 min walk - 1.0 mile
  • Paulista Avenue - 19 min walk - 1.0 mile

Getting around

  • Fradique Coutinho Station - 3 min drive
  • Oscar Freire Station - 8 min walk
  • São Paulo (CGH-Congonhas) - 23 min drive

Restaurants

  • ‪A Casa da Vovó - ‬3 min walk
  • Joana Cafés
  • ‪Grindhouse 1% - ‬5 min walk
  • ‪McDonald's - ‬3 min walk
  • ‪Degas - ‬1 min walk

About this property

Mercure Sao Paulo Pinheiros

Mercure Sao Paulo Pinheiros offers 201 air-conditioned accommodations with minibars and laptop-compatible safes. Accommodations offer separate sitting areas. 43-inch Smart televisions come with cable channels. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

This São Paulo hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided weekly.

Recreational amenities at the hotel include an indoor pool, a steam room, and a 24-hour fitness center.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials and body treatments. The spa is open select days.
Make yourself at home in one of the 201 air-conditioned rooms featuring microwaves and Smart televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as laptop-compatible safes and desks.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You can take advantage of recreational amenities such as an indoor pool, a steam room, and a 24-hour fitness center. This hotel also features complimentary wireless internet access, concierge services, and wedding services.
Enjoy international cuisine at La Terrina, a restaurant where you can enjoy drinks at the bar/lounge and dine alfresco. Or stay in and take advantage of the room service (during limited hours). Buffet breakfasts are served on weekdays from 6:00 AM to 10:00 AM and on weekends from 6:30 AM to 10:30 AM for a fee.
Featured amenities include a business center, complimentary newspapers in the lobby, and a 24-hour front desk. Event facilities at this hotel consist of a conference center and 3 meeting rooms. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 6:00 AM and 10:00 AM and on weekends between 6:30 AM and 10:30 AM.
La Terrina - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Happy hour is offered. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Covered self parking on site (BRL 48 per day)
  • Valet parking on site (BRL 48 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 6:30 AM to 10:30 AM on weekends; BRL 66 per person
  • A bar/lounge
  • A restaurant
  • Couples/private dining

Restaurants on site

  • La Terrina

Things to do

  • 24-hour gym
  • Art gallery
  • Full-service spa
  • Indoor pool
  • Steam room
  • TV in common areas

Family friendly

  • In-room microwave
  • Indoor pool
  • Separate bedroom

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Wedding services

Business services

  • 3 meeting rooms
  • Business center
  • Computer station
  • Conference center

Outdoors

  • Garden
  • Pool loungers
  • Vegetable garden

Full-service spa

  • Facials
  • Massage
  • Spa open select days

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 20 floors
  • At least 80% organic food
  • Banquet hall
  • Built in 2000
  • Designated smoking areas
  • Humane treatment of captive wild animals
  • Locally sourced food prioritized
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reusable cups
  • Reusable tableware
  • Some LED lighting used
  • Some profits reinvested in community and sustainability
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Waste recycling policy

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 43-inch smart TV with cable channels

Food and drink

  • Limited room service
  • Microwave
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board on request
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property will be renovating from February 11 2026 to December 31 2026 (completion date subject to change). The following areas are affected:
  • Exterior
  • Hallway
Renovation work will only be conducted during business hours on weekdays. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for BRL 149.0 per day

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately BRL 66 per person
  • Covered self parking fee: BRL 48 per day
  • Valet parking fee: BRL 48 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: BRL 149.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 09.967.852/0091-83

We should mention

Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.
Pool access available from 9:00 AM to 10:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Mercure Pinheiros
Mercure Pinheiros Hotel
Mercure Pinheiros Hotel Sao Paulo
Mercure Pinheiros Sao Paulo
Mercure Sao Paulo Pinheiros
Pinheiros
Pinheiros Sao Paulo
Sao Paulo Pinheiros
Mercure Apartments Sao Paulo Excellence Hotel Sao Paulo
Mercure Sao Paulo Pinheiros Hotel Brazil
Mercure Sao Paulo Pinheiros Hotel
Mercure Sao Paulo Pinheiros Hotel
Mercure Sao Paulo Pinheiros São Paulo
Mercure Sao Paulo Pinheiros Hotel São Paulo

Mercure Sao Paulo Pinheiros Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 487 out of 1006 reviews
Rating 8 - Good. 334 out of 1006 reviews
Rating 6 - Okay. 116 out of 1006 reviews
Rating 4 - Poor. 44 out of 1006 reviews
Rating 2 - Terrible. 25 out of 1006 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Giuliana

Liked: Staff & service, property conditions & facilities
Super friendly and helpful staff. The room is spacious, the bed is comfy and the shower is excellent. Decent breakfast. Very convenient location with on site parking, shops and restaurants within walking distance.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Susan Carla

Liked: Cleanliness, staff & service, property conditions & facilities
Otimo hotel
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Leonardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fair and modest place to stay.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Alexander

Liked: Staff & service, amenities
English speaking, very attentative and welcoming
Stayed 6 nights in Feb 2026
Verified review

8/10 Good

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location
Stayed 8 nights in Sep 2025
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
excelente hotel
Stayed 2 nights in Apr 2025
Verified review

10/10 Excellent

Andrew

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful hotel. Everything works. Everything clean. Great staff.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Marcelo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is clean and well located in Pinheiros
Stayed 2 nights in Dec 2024
Verified review

10/10 Excellent

Roberta

Liked: Cleanliness, staff & service, property conditions & facilities
Great place, great service, rooms are clean.
Stayed 1 night in Jun 2023
Verified review

8/10 Good

Fernando

Liked: Cleanliness, amenities, property conditions & facilities
Nice hotel in a good location. Rooms and common areas are overall clean, and the shower has amazing water pressure. The gym is well-equipped, and the staff are friendly and responsive. On the downside, there can be long lines at the front desk, and the pool isn’t as updated as shown in the pictures—it could use some renovation.
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

janaina

Liked: Cleanliness, staff & service, amenities
Excelente
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Zackary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast
Stayed 3 nights in Jan 2025
Verified review

8/10 Good

Nicole

Liked: Cleanliness, staff & service, amenities
.
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Clarissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great place to stay - lots of restaurants and shops nearby. Easy access to hospitals and other amenities. Staff was very helpful. Wonderful restaurant in the premises.
Stayed 4 nights in Nov 2024
Verified review

10/10 Excellent

Diana cibeli

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
excelente
Stayed 3 nights in Jun 2025
Verified review

8/10 Good

Fabricia

Room was great, had a separate seating area, the shower was fantastic! Breakfast was charged separately, but very worth it! A good variety of yummy food. Unfortunately there was construction going on and I was awaken at midnight with some loud pounding noises; called the front desk and it stopped. The area is safe and walkable with several bars/restaurants around.
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great and relaxing stay for 4 days. Loved the rooms, perfect pool water temperature, valet, and food service. Thank you!
Stayed 2 nights in Jun 2022
Verified review

8/10 Good

Nicholas

Liked: Staff & service
The property is quirky, the staff are excellent, the dining is good. There are some old-fashioned touches - washing lines in the bathroom - and in places there is a clear need for refurbishment, but it's a comfortable place to stay. And the swimming pool is excellent. I realise from other reviews that one must book a superior room in order to have bottled water and tea-making facilities in the room, but in my view this should be available in all rooms as standard.
Stayed 5 nights in Sep 2025
Verified review

10/10 Excellent

Evan

Wonderful service We used the pool. Nice it was covered and not dependent on the weather. The restaurant was nice and the food good
Stayed 3 nights in Dec 2024
Verified review

6/10 Okay

Walter

Liked: Cleanliness, property conditions & facilities
Room was great spacious, loved it , except for the fact that there was only one hook in the closet, no refill of toilet paper, no do not disturb sign - asked multiple times for the above
Stayed 4 nights in Dec 2025
Verified review

8/10 Good

Patrick

Liked: Staff & service, property conditions & facilities
No bottle water provided.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Dan

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel with excellent service by staff. Previously avoided the chain due to bad experience elsewhere. This might make me reconsider
Stayed 3 nights in Nov 2023
Verified review

8/10 Good

john

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was a little rough… the 8th floor has the 1800 number rooms, not the 800’s, which is simple enough, but my key didn’t work, so I started to doubt it, then I needed the key to operate the elevator, so I was stuck. The area is great for shopping and dining. The rooms are small but a good layout with a tv that swivels from bedroom to living room with a kitchenette.
Stayed 1 night in Jul 2023
Verified review

8/10 Good

Øyvind

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A nice hotel

A bit dated, but clean. Some staff spoke English, but not the majority, which is problematic in a tourism-industry. Not a native English speaker I expect other languages than the country’s is spoken at hotels. Else friendly staff.
Stayed 1 night in Mar 2024
Verified review

4/10 Poor

Marcel

Disliked: Cleanliness, property conditions & facilities, room comfort

Could be better

Bathroom not so nice, hairdryer unsafe. First gave single room then a couple room but bathroom was defect. They were reforming the hotel, so they are improving ❤️‍🩹
Stayed 2 nights in Dec 2024