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Charlie Vila Nova Conceição Jacques Félix

Property class: 3

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Photo gallery for Charlie Vila Nova Conceição Jacques Félix

A modern outdoor seating area with lounge chairs and a small table, surrounded by a lush vertical garden.
A rooftop terrace with a wooden deck, seating areas, and a vertical garden.
A modern kitchen with white cabinets, a stainless steel refrigerator, and a large window providing a view of the city.
A modern gym with exercise equipment, a wooden bench, and two exercise balls.
A modern kitchen with a stainless steel refrigerator, a sink with a colander, and a dining area with a table and chairs.

Reviews

6.8 out of 10

Popular amenities

  • Kitchen
  • Free WiFi
  • Air conditioning
  • Laundry
  • Gym

Explore the area

View in a map
R. Jaques Félix 601, Vila Nova Conceição, São Paulo, SP, 04509-002
  • Place, Ibirapuera Park
    ‪10 min walk‬
  • Place, Brigadeiro Faria Lima Avenue
    ‪13 min walk‬
  • Place, Shopping Vila Olimpia
    ‪19 min walk‬
  • Airport, São Paulo (GRU-Guarulhos - Governor André Franco Montoro Intl.)
    ‪43 min drive‬

Room options

View all photos for Studio, 1 Double Bed

A hotel room with a bed, bedside table, chair, and a small table with a glass and bottle.

Studio, 1 Double Bed

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 1 Double Bed

A modern kitchen with white cabinets, a wooden island, and a dining area with chairs.

Superior Room, 1 Double Bed

  • 441 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Studio, 1 Double Bed

A compact living space with a kitchenette, a sofa, a dining table, and a bed.

Superior Studio, 1 Double Bed

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

Similar properties

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  • Kitchen
  • Pet friendly
  • Parking included
  • Free WiFi
4.2 out of 5, Very good, 107 reviews
$66 nightly
The price is $68
Oct 25 - Oct 26
Total with taxes and fees
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About the neighborhood

São Paulo

With a stay at Charlie Vila Nova Conceição Jacques Félix in São Paulo (Moema), you'll be within a 5-minute drive of Ibirapuera Park and Rua Augusta. .This apartment is 2.8 mi (4.5 km) from Paulista Avenue and 4.8 mi (7.7 km) from MorumBIS.
View more Apartments in São PauloOpens in a new window

What's nearby

  • Ibirapuera Park - 10 min walk - 0.5 miles
  • Insper Institute for Education and Research - 11 min walk - 0.6 miles
  • Brigadeiro Faria Lima Avenue - 13 min walk - 0.7 miles
  • Shopping Vila Olimpia - 19 min walk - 1.1 miles
  • Avenida Engenheiro Luís Carlos Berrini - 6 min drive - 1.6 miles

Getting around

  • Sao Paulo Olympic Village Station - 4 min drive
  • Moema Station - 4 min drive
  • São Paulo (CGH-Congonhas) - 20 min drive

Restaurants

  • ‪Muza Restaurante - ‬6 min walk
  • ‪Josephine - ‬4 min walk
  • ‪Delicari - ‬5 min walk
  • ‪Point da Galera - ‬4 min walk
  • ‪Restaurante Novo Sabor - ‬4 min walk

About this property

Charlie Vila Nova Conceição Jacques Félix

Charlie Vila Nova Conceição Jacques Félix offers 30 air-conditioned accommodations with hair dryers. Accommodations at this 3-star apartment have kitchens with refrigerators, stovetops, microwaves, and cookware/dishes/utensils.

Bathrooms include bathtubs or showers. This São Paulo apartment provides complimentary wireless Internet access.

Recreational amenities at the apartment include a fitness center.
Make yourself at home in one of the 30 air-conditioned rooms featuring kitchens with refrigerators and stovetops. Complimentary wireless internet access is available to keep you connected.

Property amenities

Internet

  • Available in the apartment: Free WiFi

Parking and transportation

  • No onsite parking available

Kitchen

  • Cookware, dishware, and utensils
  • Microwave
  • Refrigerator
  • Stovetop

Bedrooms

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Shampoo
  • Shower
  • Towels provided

Entertainment

  • TV

Laundry

  • Laundry facilities

Comfort

  • Air conditioning

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • No elevator
  • Smoking not allowed

Location highlights

  • In a business district
  • In an entertainment district

Things to do

  • Gym

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 30 units

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

There is no front desk at this property
Guests planning to arrive outside of normal check-in hours will receive an email within 24 hours before arrival with check-in instructions and an access code; access will be through a private entrance
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
Guests are recommended to download the property's whatsapp mobile app before check-in
Information provided by the property may be translated using automated translation tools

Access methods

Access code, private entrance

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property

We should mention

This property does not have elevators
Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.

Property is also known as

Charlie Vila Nova Conceição
Charlie Vila Conceição Jacques Felix
Charlie Vila Nova Conceição Jacques Felix Apartment
Charlie Vila Nova Conceição Jacques Felix São Paulo
Charlie Vila Nova Conceição Jacques Felix Apartment São Paulo

Charlie Vila Nova Conceição Jacques Félix Reviews

Reviews

6.8
Rating 10 - Excellent. 19 out of 53 reviews
Rating 8 - Good. 8 out of 53 reviews
Rating 6 - Okay. 10 out of 53 reviews
Rating 4 - Poor. 7 out of 53 reviews
Rating 2 - Terrible. 9 out of 53 reviews

7.8/10

Cleanliness

6.0/10

Amenities

7.0/10

Property conditions & facilities

Reviews

Verified review

2/10 Terrible

Disliked: Cleanliness, amenities, property conditions & facilities, communication
Worse experience ever! The bedroom door had a broken handle we couldn’t access the room we had to live the premisses asap bc nobody from Charlie answered to sort our issue and it was 12am! No front desk to give us support when needed .
Stayed 3 nights in Mar 2023
Verified review

2/10 Terrible

Liked: Cleanliness, property conditions & facilities
Disliked: Communication
The check in service , working out the entry procedures, trying to extend my stay, etc was HELL. Everything has to be done through whatsapp and everything took ages: For example: I extended my visit but they did not extend the facil recognition at the main door.As a result,I came back from lunch and I had to wait 40 minutes outside, 34 C grades, wanting to go to the bathroom , until they solved it. And If I had no phone at hand? I would have been left with no solution. If I had to get a plane: I would have lost it. And that`s not the only problem I got with the service, also when I wanted to extend my stay, another hour on the phone, twice!. I wouldnt recomend this company- room operator( Charlie)
Stayed 2 nights in Dec 2023
Verified review

4/10 Poor

Liked: Cleanliness
Disliked: Room comfort, communication

Good location, some things can improve.

From the get go communication was an issue. Hotels had not sent me a confirmation number, Charlie didn’t have me as a guest. When everything was clear, I arrived but they had never sent me any codes to enter or apt number, nothing, after 1hr and thanks to the person at the front desk, I was able to get into the apt. The building is very secured, but they never gave me any kind of keys or code to enter the main entrance. Every time I returned to the building I had to call through intercom, and depending on who was on the other side it could have been an easy name and apt number, or a long list of questions like what’s the stamp the 10th page of your passport, beyond ridiculous. The apt was ok, as soon as I walked in there was a distinct odor, one of the windows did not have blinds or curtains so it was hard to sleep with the bright lights coming into the room. Also the airplanes noise, all day and night, every minute or so, very loud and not ideal after arriving from a 12hrs+ trip. The building is well located, the neighborhood is top neighborhood in São Paulo. Very safe walkable, there are stores, spas, studios, restaurants, supermarkets all within walking distance.
Stayed 2 nights in Dec 2023
Verified review

6/10 Okay

Disliked: Communication
Apesar de existirem 03 panelas, apena 01 poderia ser usada no cooktop. Loucas e copos sujos. Não tinha toalha de rosto. Unidade com excelente espaço, porém desgastada.
Stayed 3 nights in May 2025
Verified review

8/10 Good

Liked: Cleanliness, room comfort

Tem pontos a melhorar

O ponto positivo foi ter funcionado desta vez o reconhecimento facial para meu acesso. Ponto negativo foi o tamanho pequeno do quarto e o atraso para a liberação da minha primeira entrada. Primeira vez que isso me acontece na rede Charlie.
Stayed 1 night in May 2025
Verified review

6/10 Okay

Liked: Communication
Disliked: Cleanliness

Precisa melhorar

O predio tem boa localização, e fácil acesso. O apto é grande, mas estava com um forte cheiro de esgoto, além de ter a porta do guarda-roupa solta. Coisas básicas, que poderiam ser evitadas, e que comprometem a experiência.
Stayed 2 nights in Mar 2025
Verified review

6/10 Okay

Liked: Cleanliness

Pouco conforto

Banheiro bem pequeno, box do chuveiro bem pequeno. Achei bem ruim a acessibilidade. Colchão mole e o ar não gelava. Muito bonito, limpo porém deixa a desejar nestes pontos. Para um dia só está ok, mas se fosse passar 3 dias o cansaço iria bater muito
Stayed 1 night in Dec 2024
Verified review

10/10 Excellent

Liked: Cleanliness, room comfort, communication

Ótima hospedagem

Excelente para uma estadia pratica
Stayed 1 night in Dec 2024
Verified review

6/10 Okay

Liked: Cleanliness
Demora no checkin e não tinha sabonete.
Stayed 1 night in Oct 2024
Verified review

10/10 Excellent

Liked: Cleanliness, room comfort, communication
localização excelente e comunicação com os operadores também
Stayed 1 night in Aug 2024
Verified review

2/10 Terrible

Disliked: Cleanliness, room comfort, communication

Charlie é uma enganação, mentirosos oportunistas

Fomos enganados , nos colocaram em um quarto muito inferior ao reservado . Tivemos uma experiência muito desagradável com Charlie .
Stayed 2 nights in Jun 2024
Verified review

2/10 Terrible

Liked: Cleanliness
Disliked: Communication
Banho gelado todos os dias
Stayed 2 nights in May 2024
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Super bem localizado e tudo funcionando bem! E tinha dois cafezinhos de cortesia! Recomendo!
Stayed 1 night in May 2024
Verified review

8/10 Good

Liked: Cleanliness, room comfort, communication
Excelente localização, boas e novas instalações, facil Check in. Ponto a melhorar: não possui ducha higiênica no banheiro
Stayed 2 nights in Apr 2024
Verified review

6/10 Okay

Liked: Cleanliness, room comfort
Disliked: Communication

Check in pessimo e atrasado.

A estadia ocorreu conforme o previsto, porém o check in é PESSIMO. Vc chega e o quarto não está pronto. Demoram de 2 a 3 horas para organizar a sua entrada. Se o combinado é um check in as 15 horas. Teria que estar pronto às 15 horas. Vi muita gente comentando sobre esss problema aqui e realmente é lamentável, o que deixa de fazer ser um local para voltar
Stayed 1 night in Apr 2024
Verified review

10/10 Excellent

Liked: Cleanliness, room comfort, communication
Já conhecíamos o bairro calmo e arborizado .O apartamento aconchegante,tudo novinho e bem equipado. Voltaremos com certeza.
Stayed 4 nights in Dec 2023
Verified review

8/10 Good

Liked: Cleanliness, room comfort
Disliked: Communication
Boa opção , melhorar comunicação
Stayed 6 nights in Oct 2023
Verified review

10/10 Excellent

Liked: Cleanliness, room comfort, communication

Localização e Estrutura excelentes

Fiquei 4 diárias no Jacques Felix e foi uma ótima experiência. Localização excelente, o quarto superior é muito confortável e de tamanho excelente para duas pessoas. Não cheguei a aproveitar a estrutura do prédio, mas é tudo muito limpo e organizado. A região é silenciosa então pude dormir com qualidade. Recomendo demais.
Stayed 5 nights in Apr 2023
Verified review

10/10 Excellent

Liked: Cleanliness, room comfort, communication

Ótima localizaçao e bem confortável.

Apesar de apenas um dia o apartamento é extremamente espaçoso e confortável. o sistema automatizado ajuda muito. irei me hospedar novamente quando for a São Paulo.
Stayed 1 night in Apr 2023
Verified review

2/10 Terrible

Liked: Cleanliness, room comfort
Disliked: Communication

Apto ok mas atendimento péssimo

Viajamos eu e a minha filha, ela a trabalho. Faltou luz um dia por volta das 17 horas. Eu não estava no apartamento. Minha filha estava trabalhando. A fechadura digital deixou de funcionar. Minha filha ficou sem luz e sem possibilidade de sair já que não funcionava a fechadura. O atendimento do Charlie, que é apenas por whatsapp, foi péssimo. Enrolaram através do whatsapp até a luz voltar depois de 3 horas, não enviaram ninguém, diziam que um técnico estava a caminho mas não apareceu. E se a luz não voltasse??
Stayed 8 nights in Mar 2023
Verified review

6/10 Okay

Disliked: Cleanliness, communication

So vale pela localização

Pessima comunicação, sistema todo virtual porem nao funciona direito. Check-in marcado para comecar às 15 hrs e recebi a senha de acesso perto das 16 hrs tendo que ficar na rua ate receber. O que vale é a localização que é ótima, fora isso no mais bem ruim.
Stayed 4 nights in Mar 2023
Verified review

10/10 Excellent

Liked: Cleanliness, room comfort, communication

Excelente

Superou minhas expectativas
Stayed 3 nights in Feb 2023
Verified review

6/10 Okay

Disliked: Cleanliness, communication

Médio

Apartamento sujo, poltrona manchada, cabelo na cama. Pedi para mudar de quarto e demoraram mais de uma hora para me responderem.
Stayed 3 nights in Feb 2023
Verified review

4/10 Poor

Liked: Cleanliness, communication
Muito barulhento, janela estava aberta entrou mosquitos, porta dentro do banho que da pro ar condicionado estava aberta e não fechava de jeito nenhum
Stayed 2 nights in Jul 2022
Verified review

10/10 Excellent

Liked: Cleanliness, room comfort, communication

Ótima descoberta

ótima localização, limpo e aconchegante. Atendimento pré checkin simples e agil. Ficarei lá novamente, sem dúvidas
Stayed 2 nights in Jan 2022