See all properties

Bristol Santo André Hotel

3.5 star property

Choose dates to view prices

Photo gallery for Bristol Santo André Hotel

An outdoor seating area with tables and chairs under large umbrellas, in front of a building with a curved glass facade.
A modern building with a sign reading "BILLABONG HOTEL".
A gym with treadmills, exercise bikes, and weight machines.
A modern reception area with a curved reception desk, large windows, and a clean, tiled floor.
A buffet with various food items and beverages.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym
The current price is $68
$65 nightly
$68 total
Total with taxes and fees
Aug 28 - Aug 29

Explore the area

View in a map
Avenida Industrial 885 - Terreo, Santo André, SP, 09080-510
  • Place, Mayor Celso Daniel Park
    ‪1 min walk‬
  • Place, Grand Plaza Shopping
    ‪2 min walk‬
  • Place, Shopping ABC
    ‪6 min drive‬
  • Airport, São Paulo (GRU-Guarulhos - Governor André Franco Montoro Intl.)
    ‪46 min drive‬

Room options

View all photos for Deluxe Twin Room

A hotel room with a bed, a desk with a lamp, a telephone, and a TV mounted on the wall.

Deluxe Twin Room

  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Deluxe Double Room

A hotel room with a bed, a desk with a chair, a TV, a window with curtains, and a wall with a geometric design.

Deluxe Double Room

  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Superior Room, 1 Queen Bed

A hotel room with a bed, bedside tables, a desk, and a chair.

Superior Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Deluxe Double Room

A hotel room with a large bed, a desk, two chairs, a lamp, and a view of the city through the window.

Deluxe Double Room

9.6 out of 10
Exceptional
(60 reviews)
  • 301 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Deluxe Twin Room

A hotel room with two beds, a TV, a desk, and a chair.

Deluxe Twin Room

9.6 out of 10
Exceptional
(10 reviews)
  • 301 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Superior Room, 1 Queen Bed

A hotel room with a large bed, a desk with a chair, a TV, and a wall with a geometric design.

Superior Room, 1 Queen Bed

9.8 out of 10
Exceptional
(14 reviews)
  • 269 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

Similar properties

Daily buffet breakfast for a fee
Go Inn Santo André
Santo André
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.4 out of 5, Excellent, 887 reviews
$44 nightly
The price is $46
Aug 23 - Aug 24
Total with taxes and fees
Go Inn Santo André

About the neighborhood

Santo André

With a stay at Bristol Santo André Hotel, you'll be centrally located in Santo André, steps from Mayor Celso Daniel Park and within a 5-minute walk of Grand Plaza Shopping. .This hotel is 1.7 mi (2.7 km) from Shopping ABC.

What's nearby

  • Mayor Celso Daniel Park - 1 min walk - 0.1 miles
  • Grand Plaza Shopping - 2 min walk - 0.1 miles
  • Rua Coronel Oliveira Lima - 14 min walk - 0.8 miles
  • Catedral Nossa Senhora do Carmo - 18 min walk - 1.0 mile
  • Shopping ABC - 6 min drive - 1.8 miles

Getting around

  • Santo Andre-Prefieto Celso Daniel Station - 12 min walk
  • Sacoma Station - 12 min drive
  • São Paulo (CGH-Congonhas) - 35 min drive

Restaurants

  • ‪Bom Beef Burgers - ‬5 min walk
  • ‪Mania de Churrasco Prime Steak House - ‬9 min walk
  • ‪Cruzeiro's Bar - ‬3 min walk
  • ‪Kopenhagen - ‬3 min walk
  • ‪Outback Steakhouse - ‬6 min walk

About this property

Bristol Santo André Hotel

Bristol Santo André Hotel offers 126 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and safes. Accommodations offer separate sitting areas. Televisions come with cable channels. Bathrooms include showers and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include a 24-hour fitness center.
Make yourself at home in one of the 126 air-conditioned rooms featuring minibars. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have showers and hair dryers. Conveniences include phones, as well as safes and desks.
Take advantage of recreation opportunities such as a 24-hour fitness center or take in the view from a terrace and a garden. This hotel also features complimentary wireless internet access, a television in a common area, and a banquet hall.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. A complimentary buffet breakfast is served daily from 6:00 AM to 10:00 AM.
Featured amenities include a business center, express check-out, and complimentary newspapers in the lobby. Planning an event in Santo André? This hotel has 872 square feet (81 square meters) of space consisting of a conference center and meeting rooms. Limited parking is available onsite.
A complimentary buffet breakfast is served each morning between 6:00 AM and 10:00 AM.
Bristol Santo André Hotel has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Covered valet parking on site (BRL 28 per day)
  • Limited onsite valet parking

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • Business center
  • Computer station
  • Conference center (872 square feet of space)
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Hardwood flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 7 floors
  • Banquet hall
  • Built in 2004
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Electric kettle
  • Limited room service
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 11:30 PM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests traveling with a pet must present their pet's current vaccination record at check-in.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of BRL 80.00 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 22 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 7 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Covered valet parking fee: BRL 28.00 per day
  • Pet fee: BRL 80.00 per pet, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Property Registration Number 42.866.544/0001-80

We should mention

Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.
Only registered guests are allowed in the guestrooms
Parking height restrictions apply

Property is also known as

Hotel Mercure Santo Andre
Hotel Santo Andre
Mercure Santo Andre
Mercure Santo André Hotel Santo Andre
Hotel Mercure Santo Andre Brazil
Mercure Santo André Santo Andre
Mercure Santo André
Mercure Santo Andre Hotel

Bristol Santo André Hotel Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 581 out of 721 reviews
Rating 8 - Good. 112 out of 721 reviews
Rating 6 - Okay. 20 out of 721 reviews
Rating 4 - Poor. 7 out of 721 reviews
Rating 2 - Terrible. 1 out of 721 reviews

9.6/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities
It is very convenient location very close to the Shopping.
Stayed 5 nights in Oct 2025
Verified review

10/10 Excellent

Alexander

Liked: Cleanliness, property conditions & facilities
It has a very convenient location. It's close to the shopping mall. You can find almost everything for you need.
Stayed 1 night in Oct 2025
Verified review

6/10 Okay

Alexamder

Liked: Staff & service, property conditions & facilities
I highly recommend this location
Stayed 3 nights in Aug 2024
Verified review

8/10 Good

Andre

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to mall and excellent service.
Stayed 9 nights in Aug 2024
Verified review

10/10 Excellent

Henry

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The room was spotless. The staff were very considerate and helpful.
Stayed 13 nights in Nov 2025
Verified review

8/10 Good

Bryan

Liked: Cleanliness, staff & service, amenities
Clean room. Friendly staff. Front desk staff spoke some English.
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Paulo

Liked: Cleanliness, staff & service, property conditions & facilities
Very well maintained, stuff very friendly.
Stayed 3 nights in Dec 2024
Verified review

8/10 Good

Artur

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In general all was excellent. The only remark was the air conditioning in the room that wasn’t cooling enough.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Giovani Rossini

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente
Stayed 1 night in Apr 2025
Verified review

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I visit this property at least 3 x per year and I’m completely satisfied a convinced tha Bristol is the best property in the area, very clean, the staff is great! The breakfast is excellent! So overall I’ll give 9/10! The reception manager and her staff always goes above and beyond to satisfy my needs!
Stayed 4 nights in Sep 2025
Verified review

10/10 Excellent

Kaique

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

MARISA

It was wonderful!! I’ll be back certainly. Thank you 😊
Stayed 5 nights in Dec 2024
Verified review

10/10 Excellent

Remi

Liked: Cleanliness, staff & service, amenities
.
Stayed 3 nights in Dec 2025
Verified review

6/10 Okay

Zelia

Liked: Staff & service, amenities
The first room I was assigned had not been cleaned. After that, the room was ok. Nothing oteworthy.
Stayed 1 night in Dec 2025
Verified review

6/10 Okay

Marcos

Nothing unique…. The facilities are great, but Santo Andre overall isn’t safe !!
Stayed 1 night in Dec 2024
Verified review

10/10 Excellent

Wendell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No comment
Stayed 5 nights in Nov 2024
Verified review

10/10 Excellent

Paula

Liked: Cleanliness, staff & service, property conditions & facilities
The bathroom shower floor in 401 could use some updates or heavy cleaning. The bath towels had an unusual smell. Otherwise lovely. Thank you
Stayed 1 night in Sep 2024
Verified review

4/10 Poor

Tatiana

Very bad internet
Stayed 6 nights in May 2024
Verified review

8/10 Good

Maria Beatriz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ótimo custo/beneficio Funcionários gentis e prestativos Voltarei com certeza
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

GABRIEL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Café da manhã maravilhoso
Stayed 1 night in May 2026
Verified review

8/10 Good

Marcos R Da Silva

Liked: Cleanliness, staff & service, property conditions & facilities
Café da manhã já foi melhor, e os quartos precisa melhorar a limpeza também
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Sonia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Equipe de funcionários muito atenciosos e gentis. Café da manhã completo e excelente . Estacionamento de fácil acesso
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Danieli

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel maravilhoso, café bom, recepção, hotel limpo e muito bem localizado.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

ELIZABETH

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quarto de tamanho adequado, com cama boa, chuveiro com boa pressão e temperatura. Café da manhã muito bom, variedade de pães, sucos, etc. Funcionários muito atenciosos desde o estacionamento. Pontos que seriam interessantes serem analisados: qualidade das toalhas, mais iluminação no quarto, torradeira no café da manhã.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Andreia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gostaria de registrar meu elogio ao excelente atendimento prestado pela equipe do Hotel Bristol Santo André. Fui muito bem recebida e atendida durante toda a minha estadia, o que fez toda a diferença na minha experiência. Destaco especialmente o colaborador Antonio, pela sua atenção, cordialidade e proatividade. Sua dedicação em ajudar e antecipar necessidades demonstra um alto nível de profissionalismo e comprometimento com a satisfação dos hóspedes. Parabéns a toda a equipe pelo ótimo trabalho!
Stayed 1 night in Apr 2026