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Soft Win Hotel São Luis

Property class: 3

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Photo gallery for Soft Win Hotel São Luis

A modern high-rise building with multiple floors, featuring a mix of balconies and windows.
A buffet with various food items and a coffee machine.
A hotel room with two beds, a desk, a chair, and a window with curtains.
A modern lobby with a high ceiling, large windows, and a seating area with bean bags and a sofa.
A modern lobby with a large TV screen, comfortable seating, and large windows offering a view outside.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Breakfast available
The current price is $52
$49 nightly
$52 total
Total with taxes and fees
Nov 1 - Nov 2

Explore the area

View in a map
Rua 28, Lote 04, Quadra 21, 4, Ponta d'Areia, São Luís, MA, 65071-365
  • Place, Ponta d'Areia Beach
    ‪17 min walk‬
  • Place, Mirante da Lagoa
    ‪3 min drive‬
  • Place, Olho d'Agua Beach
    ‪10 min drive‬
  • Airport, Sao Luis (SLZ-Marechal Cunha Machado Intl.)
    ‪36 min drive‬

Room options

View all photos for Standard Double Room, City View

A hotel room with a bed, a white headboard, and a patterned bedspread.

Standard Double Room, City View

7.8 out of 10
Good
(43 reviews)
  • City view
  • 172 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room, 2 Twin Beds, City View

A hotel room with two beds, a desk, a chair, and a window with curtains.

Standard Twin Room, 2 Twin Beds, City View

8.4 out of 10
Very good
(8 reviews)
  • City view
  • 172 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

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About the neighborhood

São Luís

With a stay at Soft Win Hotel São Luis in São Luís (Ponta D'areia), you'll be steps from Amapá Biodiversity Corridor and a 4-minute drive from Mirante da Lagoa. .This hotel is 1.2 mi (2 km) from Ponta d'Areia Beach and 2 mi (3.3 km) from Tropical Shopping.

What's nearby

  • Ponta d'Areia Beach - 17 min walk - 0.9 miles
  • Mirante da Lagoa - 3 min drive - 1.5 miles
  • Calhau Beach - 4 min drive - 2.7 miles
  • São Luís Central Market - 8 min drive - 4.6 miles
  • Olho d'Agua Beach - 10 min drive - 6.2 miles

Getting around

  • Anjo da Guarda Station - 27 min drive
  • Sao Luis (SLZ-Marechal Cunha Machado Intl.) - 29 min drive

Restaurants

  • ‪Mercado D’Minas - ‬3 min walk
  • ‪Subway - ‬4 min walk
  • ‪Café da Manhã do Hotel Premier - ‬4 min walk
  • ‪Café Gastro - ‬5 min walk
  • ‪A Indomada - ‬3 min walk

About this property

Soft Win Hotel São Luis

Soft Win Hotel São Luis offers 216 air-conditioned accommodations with minibars and blackout drapes/curtains. 32-inch LCD televisions come with cable channels.

Bathrooms include showers with rainfall showerheads. This São Luís hotel provides complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

Make yourself at home in one of the 216 air-conditioned rooms featuring minibars and LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature showers with rainfall showerheads. Conveniences include desks and blackout drapes/curtains, and housekeeping is provided daily.
Make use of convenient amenities, which include complimentary wireless internet access and tour/ticket assistance.
Enjoy a meal at the restaurant or snacks in the hotel's coffee shop/cafe. Buffet breakfasts are available daily from 6:00 AM to 10:00 AM for a fee.
Featured amenities include a 24-hour front desk, luggage storage, and an elevator. Free self parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10:00 AM.
Soft Win Hotel São Luis has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free covered, secured self parking on site
  • Limited onsite self parking

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: BRL 30 for adults and BRL 30 for children
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Family friendly

  • In-room crib
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • Elevator

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 6:00 AM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of BRL 52.5 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 33 lbs per pet)
Pets cannot be left unattended

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

  • American Express
  • Diners Club
  • Mastercard
  • Visa

Important information

Optional extras

  • Fee for buffet breakfast: approximately BRL 30 for adults and BRL 30 for children
  • Pet fee: BRL 52.5 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and window guards

We should mention

Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.
In accordance with national/local laws, air conditioning may be restricted to certain hours from 01 October to 31 March

Property is also known as

Hotel Soft Sao Luis
Soft Sao Luis
Soft Inn Sao Luis Maranhao, Brazil
Soft Inn São Luís Sao Luis
Soft Inn São Luís
Soft São Luís Sao Luis
Soft São Luís
Soft Win Hotel São Luis Sao Luis
Soft Win São Luis Sao Luis
Soft Win São Luis
Soft Win Hotel São Luis Hotel
Soft Win Hotel São Luis São Luís
Soft Win Hotel São Luis Hotel São Luís

Soft Win Hotel São Luis Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 416 out of 1002 reviews
Rating 8 - Good. 315 out of 1002 reviews
Rating 6 - Okay. 176 out of 1002 reviews
Rating 4 - Poor. 62 out of 1002 reviews
Rating 2 - Terrible. 33 out of 1002 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel bom
Stayed 3 nights in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Top
Stayed 2 nights in Mar 2026
Verified review

8/10 Good

Liked: Staff & service
Ok
Stayed 1 night in Jan 2026
Verified review

6/10 Okay

Liked: Cleanliness
Disliked: Staff & service
.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Recomendo
Stayed 2 nights in Jul 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Ver is fine, bur the
Stayed 2 nights in Jul 2025
Verified review

6/10 Okay

Liked: Cleanliness
Disliked: Staff & service
Checking in was the most horrendous experience I’ve ever dealt with in my life they took copies of my drivers license credit card passport made me fill out numerous documents and I’ve already prepaid for the room absolute terrible customer service. Also the bed had no blanket sheet only and two very small pillows nice clean place, but the amenities were horrible and the customer service is worse. I would not recommend it if you were an American or any foreigner.
Stayed 1 night in May 2026
Verified review

6/10 Okay

Tive problemas que resolvi
Stayed 5 nights in Aug 2024
Verified review

6/10 Okay

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
O local é bom. O restaurante 24 horas é ótimo. E a localização é boa, próximo aos principais pontos turísticos. Achamos seguro. Pelo custo benefício faz sentido. No entanto, a recepção deixa a desejar. Não são prestativos e qualquer coisa que você solicitar. Precisa descer para buscar.
Stayed 3 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A localização do hotel é muito boa, perto da lagoa e da praia, tem farmácia, alguns restaurantes e lojas perto. Senti falta de uma padaria, mas isso não é culpa do hotel. Os funcionários eram simpáticos e atenciosos, o quarto não parecia ter sido muito limpo antes de entrarmos, tinham alguns cabelos pelo chão e a pia estava um pouco entupida, o que arrumaram depois de uns 2 dias. De forma geral, o quarto estava com boa manutenção, ar-condicionado funcionando bem, chuveiro bom, não ligamos a TV para saber se funcionava. O hall de entrada do hotel estava com decoração bem caprichada, de festa junina. O café da manhã era bom, os produtos eram frescos e tinha uma variedade boa. Embora não tenha serviço de quarto, a cozinha funcionava à noite e era possível pedir algo para comer pessoalmente. Só teve uma coisa que nos incomodou, um dos elevadores, que já eram pequenos, teve problemas com frequência, isso atrapalhou um pouco, porque o fluxo de pessoas era grande em determinados momentos.
Stayed 6 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quarto limpo, café da manhã satisfatório, boa localização.
Stayed 2 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As acomodações são novas, porém o banheiro é bem apertado. No geral, o atendimento funciona bem e a localização também foi excelente.
Stayed 5 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Atendeu muito bem as expectativas.
Stayed 3 nights in Jun 2026
Verified review

6/10 Okay

Liked: Cleanliness
O ar condicionado do quarto não estava funcionando. Reclamei na parte da manhã antes de sair para o meu passeio, quando retornei ainda não estava funcionado. Reclamei novamente e tivemos que mudar de quarto. Achei um brinco com a ponta virada para cima, por sorte estava de chinelo, senão teria machucado meu pé. Ou seja, a limpeza não foi bem feita.
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Top de luxo, bom demais da conta
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bom atendimento, check in bem movimentado. Ótimos café da manhã e localização. Ambientes limpos, muito boa hospedagem. Observação para o box do banheiro, que é extremamente pequeno, desconfortável.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente hotel, funcionários educados, cama maravilhosa, o café não tem tantas opções mas a comida estava muito boa e fez jus ao valor. Com certeza voltaremos
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente atendimento e hotel com ótima localização.
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Staff & service
Hotel cumpre a finalidade para diárias rápidas.
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Só banheiro que é muito apertado
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Muito bom! Recepcionista um pouco arrogante. Hotel ótimo. Limpo
Stayed 3 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quanto limpo , lugar estratégico . Funcionários gentis .
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quarto limpo Equipe nota 10
Stayed 4 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Custo benefício bom. Quarto limpo
Stayed 1 night in Jun 2026