4/10 Poor
Million
Sep 20, 2025
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
AVOID, not worth it all
100% avoid, especially for the price ~778 brl per night roughly £110 it’s really not worth it and you can probably find better alternatives.
Rooms and pathways were filthy with heavy scent of damp from the carpets.
We arrived in our room to be greeted with sockets falling out the wall, white blinds were very dusty, screws were falling out the ceiling ducts. Light switch panels that had not been cleaned in a very long time, damp leaks seeping through the wall in the bathroom.
I gave them benefit of doubt and told them about the state of the room. They downgraded us from room 1206 to room 1111 that had a smaller balcony. Surprisingly this room was just as filthy with the added bonus of holes in our towels. We gave up having to struggle with lifts to tell them again as we were only staying 1 night.
Also as they are currently doing works on the lifts so there are only 2 in operation and they are called independently so when you want to leave at busy periods expect both lifts to stop at every floor and you may struggle to get in to a lift when it finally arrives. When checking out it took us 20mins to reach the reception
Attached are photos
Million
Stayed 1 night in Sep 2025