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Serra Alta Hotel

Property class: 3.5

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Photo gallery for Serra Alta Hotel

A spacious indoor area with wicker furniture, a glass ceiling, and a view of the outdoors.
A large, historic building with multiple arched windows and a symmetrical facade.
An indoor swimming pool with clear glass walls, blue lounge chairs, and a view of the outdoors.
A multi-story hotel with balconies, a covered walkway, and a landscaped area with trees and shrubs.
A hotel lobby with a central table, seating area, and a chandelier.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
The current price is $70
$67 nightly
$70 total
Total with taxes and fees
Dec 6 - Dec 7

Explore the area

View in a map
Rua Paulo Muller, 250, Parque 23 de Setembro, Sao Bento do Sul, SC, 89280-370
  • Place, Pure Heart of Mary Church
    ‪8 min walk‬
  • Place, Araucárias Circuit Section 1 Starting Point
    ‪9 min walk‬
  • Place, Sao Bento do Sul Municipal City Hall
    ‪11 min walk‬

Room options

View all photos for Deluxe Quadruple Room

A hotel room with a wooden desk, two beds, a TV, and a window with sheer curtains.

Deluxe Quadruple Room

7.0 out of 10
Good
(4 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Premier Quadruple Room

A hotel room with two beds, a wooden desk, a nightstand, and a wall with a floral pattern.

Premier Quadruple Room

  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Standard Room

A hotel room with two beds, a desk with a telephone, a lamp, and a window with curtains.

Standard Room

7.4 out of 10
Good
(3 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds and 1 Queen Bed

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About the neighborhood

Sao Bento do Sul

With a stay at Serra Alta Hotel, you'll be centrally located in Sao Bento do Sul, within a 10-minute walk of Sao Bento do Sul Municipal City Hall and Pure Heart of Mary Church. .This family-friendly hotel is 0.6 mi (1 km) from Centro Cultural Doutor Genésio Tureck and 1 mi (1.6 km) from Municipal Historical Museum Dr. Felippe Maria Wolff.

What's nearby

  • Pure Heart of Mary Church - 8 min walk - 0.4 miles
  • Araucárias Circuit Section 1 Starting Point - 9 min walk - 0.5 miles
  • Centro Cultural Doutor Genésio Tureck - 11 min walk - 0.6 miles
  • Sao Bento do Sul Municipal City Hall - 11 min walk - 0.6 miles
  • Municipal Historical Museum Dr. Felippe Maria Wolff - 15 min walk - 0.8 miles

Getting around

  • Joinville (JOI-Cubatao) - 120 min drive

Restaurants

  • ‪Kako's Self Service - ‬7 min walk
  • ‪Emporio Do Sabor - ‬13 min walk
  • Cacau Show
  • ‪Restaurante Sabor Caseiro - ‬12 min walk
  • ‪Restaurante Green - ‬18 min walk

About this property

Serra Alta Hotel

Serra Alta Hotel offers 72 air-conditioned accommodations with minibars and safes. 32-inch LED televisions come with premium satellite channels. Bathrooms include showers and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is provided daily.

An indoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 72 air-conditioned rooms featuring minibars and LED televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have showers and hair dryers. Conveniences include phones, as well as safes and desks.
Be sure to enjoy recreational amenities, including an indoor pool, a sauna, and a fitness center. This hotel also features complimentary wireless internet access, a fireplace in the lobby, and a banquet hall.
Satisfy your appetite for lunch or dinner at Manacá Gastronomia, a restaurant which specializes in international cuisine, or stay in and take advantage of the room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. A complimentary buffet breakfast is served daily from 6:30 AM to 10:00 AM.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Planning an event in Sao Bento do Sul? This hotel has 2303 square feet (214 square meters) of space consisting of conference space and 3 meeting rooms. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 6:30 AM and 10:00 AM. An additional breakfast (subject to charges) is served daily.
Manacá Gastronomia - This restaurant specializes in international cuisine and serves lunch and dinner. Open daily.
ESPAÇO [bar] - This bar serves light fare only. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:00 AM
  • A bar/lounge
  • A restaurant

Restaurants on site

  • ESPAÇO bar
  • Manacá Gastronomia

Things to do

  • Billiards/pool table
  • Children's pool
  • Gym
  • Indoor pool
  • Library
  • Playground
  • Sauna
  • Shopping mall
  • Steam room
  • TV in common areas

Family friendly

  • Children's pool
  • Indoor pool
  • Laundry facilities
  • Playground

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages

Business services

  • 2,303 square feet of conference space
  • 3 meeting rooms

Outdoors

  • Garden
  • Outdoor entertainment area
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Front entrance ramp
  • Grab bar near toilet
  • Handrails in stairways
  • Lever door handles
  • Null
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 3 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bed sheets provided

Bathroom

  • 20 private bathrooms
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 32-inch LED TV with premium satellite channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Desk chair
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 11 PM

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 7 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

  • American Express
  • Diners Club
  • Mastercard
  • Visa

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a security system

We should mention

Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.
Pool access available from 7:00 AM to 10:00 PM
No pets and no service animals are allowed at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Novotel São Bento Sul
Novotel São Bento Sul Hotel
Novotel São Bento Sul Hotel Sao Bento do Sul
Novotel São Bento Sul Sao Bento do Sul
Serra Alta Hotel Sao Bento do Sul
Serra Alta Hotel
Serra Alta Sao Bento do Sul
Serra Alta Hotel Hotel
Serra Alta Hotel Sao Bento do Sul
Serra Alta Hotel Hotel Sao Bento do Sul

Serra Alta Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 323 out of 487 reviews
Rating 8 - Good. 133 out of 487 reviews
Rating 6 - Okay. 23 out of 487 reviews
Rating 4 - Poor. 5 out of 487 reviews
Rating 2 - Terrible. 3 out of 487 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incrível
Stayed 1 night in Aug 2026
Verified review

2/10 Terrible

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Uma pena ter de passar uma avaliação negativa sempre foi um excelente hotel mas nessa última visita decaiu muito. Mudaram as bebidas pra conveniência não tem nem água no quarta adianta ter um frigobar vazio e detalhe não avisam a mudança no check in. Instalação precária do quarto da pra ver que faz tempo que não fazem manutenção preventiva. E uma equipe de colaboradores da recepção arrogante é despreparada
Stayed 1 night in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Quarto limpo e bom café da manhã. O hotel é antigo mas os funcionários são prestaivos e gentis. Boa opção!
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ambinte aconchegante e ótimo atendimento.
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Staff & service, amenities, property conditions & facilities
Destaques: café da manhã, localização, quartos, salão de jogos. Pontos de melhoria: piscina, academia e organização do restaurante (o jantar foi frustrante)
Stayed 2 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Disliked: Amenities
Fiz a mesma reserva das vezes anteriores e me deram iuma acomodação ruim; quarto para pne com cortina de plástico o que alaga o bsnheiro, a TV antiga sem smart com 3 canais. Tentei mudar mas me ofereceram um apto com uma geladeira extremamente barulhenta, onde não daria para dormir. Tbem a piscina passou a ter prioridade para a escola de natação chegando ao ponto de dividirem em 3 raias e usarem as 3 raias para aula; fiquei esperando meia hora para acabar e poder entrar com meu neto em uma raia.
Stayed 2 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Estava tudo limpo , café estava bom, funcionários atenciosos,
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel antigo e tradicional, localização especial em região central num ponto bem alto da cidade proporcionando uma bela vista. Ótimo café da manhã. Quarto limpo. Hotel aconchegante.
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fui muito bem atendido em todos os locais do hotel. Todos os funcionários foram muito atenciosos e simpáticos. Sempre tratando com muita cordialidade
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ótima acomodação e localização para quem quer conhecer a região.
Stayed 1 night in Jul 2026
Verified review

6/10 Okay

Liked: Cleanliness, amenities, property conditions & facilities
Quarto "quadruplo" só tinha 1 cama casal e 1 solteiro, mas como estávamos em 3, não reclamei. Cama solteiro estava sem lençol e só descobri quando fui dormir. Dormi só com cobertor mesmo. Só haviam 2 toalhas no quarto para 3 hóspedes. Café da manhã faltou água, pratos e café, com demora na reposição. Estava sem mesas disponíveis para sentar, mas haviam várias mesas com pratos por limpar para poder liberar. Havia roupão disponível para piscina, mas não ofereceram ao solicitar por toalhas. Não quero transmitir que não gostei do hotel, a estrutura e localização é otima. Bem aconchegante e excelente vista. Piscina gostosa, cafe da manhã muito bom. Os pontos de melhoria citados me surpreenderam justamente por ser um hotel mais premium, e com esta estrutura tão boa, não deveriam deixar a desejar no que é mais simples e básico, afinal, valor da diaria não deixa margem para esse tipo de falha apesar de serem contornáveis. Mas no geral, gostei do hotel. Recomendo.
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Hospedagem no geral ótimo! Não achei fazer sentido restringir o número de toalhas(1 por pessoa para 2 dias), não adequado ao padrão proposto pelo hotel.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Estaria incrivel. Quarto limpo. Equipe de funcionario muito prestativa
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Paguei antecipadamente a hospedagem. No check in queriam me cobrar novamente. Expliquei ao recepcionista que foi muito cordial e me disponibilizou o apartamento Mandei os comprovantes ao jotel wue havia pago. Tentei falar no hotéis.com Péssimo. Não há atend Somente digital que nada resolve. Na saída novamente queriam me cobrar. Falei ok, pode cobrar. Mas.... Irei processar a hotéis.com e o hotel por seguidos constrangimento... Aí.. por mágica...O hotel tentou a cobrança por outro meio eletrônico.... E não havia mais nada a pagar. Péssimo a hotéis.com Péssimo o comportamento do hotel Constrangimento é a regra das 2 empresas....
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente hospedagem. super recomendo
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Estacionamento sem controle dai quando fica cheio os carros travam… mais no restante tava tudo bem
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Tudo ok, para trabalho vale a pena o valor
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Local perfeito para relaxar com a família.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quarto amplo, chuveiro com ótima pressão e água quentinha. Café da manhã com bons itens, mas achei um pouco confuso e demorada a reposição. No geral foi bom, indico e voltaria.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Boa opção para um passeio tranquilo em uma cidade com boas opções gastronômicas, cervejarias, lojas além de valer visitar cidades da região como Campo Alegre
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Mesmo sendo uma edificação robusta o conforto acústico é ruim , é possível ouvir portas fechando constantemente… Além disso atendimento restaurante para jantar foi muito demorado mesmo com poucas mesas a atender , atenção e cuidado ao tomar café / comer ( pessoas lavando pratos e talheres que fazem um barulho desnecessário para a ocasião ) No mais o preço é um pouco elevado
Stayed 1 night in May 2026
Verified review

6/10 Okay

Liked: Property conditions & facilities
O Hotel é muito bom, o que chamou atenção foi a
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Local aconchegante, atendimento impecável, sempre Prontos para servir! Acomodação organizada e limpa. Não procuro outro hotel nesta cidade.
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Café da manhã muito bom e hotel muito bom
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Ótimo café da manhã e acomodações.
Stayed 2 nights in Apr 2026