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Crowne Plaza Sanya City Center by IHG

Property class: 4

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Photo gallery for Crowne Plaza Sanya City Center by IHG

A spacious lobby with a large chandelier, marble flooring, and a seating area with plants and furniture.
A hotel with multiple floors, a prominent sign, and a reflection in a body of water.
A hotel room with a large bed, a desk, a TV, and a balcony with a city view.
A spacious lobby with modern furniture, large windows, and a unique chandelier.
A modern hotel lobby with a buffet area, seating arrangements, and a bar.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Hot tub
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
The current price is $71
$67 nightly
$71 total
Total with taxes and fees
Oct 29 - Oct 30

Explore the area

View in a map
No 3 Yuya Road, Sanya, Hainan, 572000
  • Place, Dadong Sea
    ‪10 min drive‬
  • Place, Dadonghai Beach
    ‪13 min drive‬
  • Place, Sanya Bay
    ‪14 min drive‬
  • Airport, Sanya (SYX-Phoenix Intl.)
    ‪31 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds, Bay View

A hotel room with two beds, a desk, a chair, a ceiling fan, and a large window with a city view.

Standard Room, 2 Double Beds, Bay View

  • Bay view
  • 592 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, City View

Room

Standard Room, 2 Double Beds, City View

  • City view
  • 592 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Smoking, Bay View

A hotel room with a large bed, a desk with a chair, a ceiling fan, and a view of the city through large windows.

Standard Room, 1 King Bed, Smoking, Bay View

  • Bay view
  • 592 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Smoking, City View

A hotel room with a large bed, two bedside tables, a ceiling fan, and a large window.

Standard Room, 1 King Bed, Smoking, City View

  • City view
  • 592 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, Multiple Beds, Bay View (Kids Theme)

A hotel room with a bed, a play tent, a television, a desk, and a window with curtains.

Premium Room, Multiple Beds, Bay View (Kids Theme)

  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Premium Room, 1 King Bed, Smoking, Club Lounge Access (Bay View)

A hotel room with a bed, a television on a wooden cabinet, a chair, and a view of the city through large windows.

Premium Room, 1 King Bed, Smoking, Club Lounge Access (Bay View)

  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Smoking, City View (High Floor)

A hotel room with a bed, desk, chair, television, and large windows with a city view.

Standard Room, 1 King Bed, Smoking, City View (High Floor)

  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Bedrooms, Smoking, Club Lounge Access (Bay View)

A hotel room with a large bed, a desk with a TV, a chair, a lamp, and a view of the city.

Suite, 2 Bedrooms, Smoking, Club Lounge Access (Bay View)

  • Sleeps 5
  • 1 Twin Bed

View all photos for Standard Room, 2 Double Beds, City View (High Floor)

A hotel room with two beds, a desk, a chair, a ceiling fan, and a large window with a city view.

Standard Room, 2 Double Beds, City View (High Floor)

  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room

A balcony with wicker furniture, a view of a marina, and high-rise buildings.

Premium Room

  • Sleeps 3
  • 1 Twin Bed

View all photos for Standard Room

A hotel room with two beds, a desk, a chair, a ceiling fan, and a large window with a city view.

Standard Room

  • Sleeps 3
  • 1 Twin Bed

View all photos for Suite

A hotel room with a large bed, bedside tables, a bench, a ceiling fan, and a view into the bathroom.

Suite

  • Sleeps 5
  • 1 Twin Bed

Similar properties

A sunlit indoor space with a curved glass ceiling, a table with chairs, and a view of the ocean.
Hyatt Place Sanya City Center
Jiyang District
  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
4.5 out of 5, Wonderful, 68 reviews
$42 nightly
The price is $45
Oct 25 - Oct 26
Total with taxes and fees
Hyatt Place Sanya City Center

About the neighborhood

Sanya

With a stay at Crowne Plaza Sanya City Center by IHG, you'll be centrally located in Sanya, within a 15-minute drive of Sanya Bay and Dadonghai Beach. .This family-friendly hotel is 9.4 mi (15.1 km) from Yalong Bay and 4 mi (6.5 km) from Dadong Sea.

What's nearby

  • Dadong Sea - 10 min drive - 3.0 miles
  • Dadonghai Beach - 13 min drive - 3.8 miles
  • Luhuitou Park - 14 min drive - 4.3 miles
  • Sanya Bay - 14 min drive - 5.9 miles
  • Sanya International Shopping Center - 15 min drive - 4.8 miles

Getting around

  • Sanya (SYX-Phoenix Intl.) - 36 min drive

Restaurants

  • ‪楽百楽酒吧 - ‬5 min drive
  • ‪Ajisen Ramen 味千拉麵 - ‬6 min drive
  • ‪星巴克 - ‬5 min drive
  • ‪Fresh - ‬9 min drive
  • ‪Mee & Mian - ‬15 min drive

About this property

Crowne Plaza Sanya City Center by IHG

Crowne Plaza Sanya City Center by IHG offers 493 air-conditioned accommodations with safes and complimentary newspapers. Beds feature premium bedding. 42-inch LCD televisions come with cable channels. Bathrooms include separate bathtubs and showers with deep soaking bathtubs, bathrobes, slippers, and complimentary toiletries.

This Sanya hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily.

An outdoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa.
Make yourself at home in one of the 493 air-conditioned rooms featuring refrigerators and LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature deep soaking bathtubs and complimentary toiletries. Conveniences include phones, as well as safes and desks.
Take time to pamper yourself with a visit to the full-service spa. You're sure to appreciate the recreational amenities, including an outdoor pool, a hot tub, and a sauna. Additional features at this hotel include complimentary wireless internet access, concierge services, and wedding services.
Enjoy Asian cuisine at Cafe Marina, one of the hotel's 3 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.
Featured amenities include a business center, express check-in, and express check-out. Event facilities at this hotel consist of conference space and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Cafe Marina - This restaurant specializes in Asian cuisine and serves breakfast, lunch, and dinner. Open select days.
Kiyomori Japanese - This restaurant specializes in Japanese cuisine and serves lunch and dinner. Open daily.
Yue Chao Cantonese - This restaurant specializes in Asian cuisine and serves lunch and dinner. Open daily.
Late night fare is available from 24-hour room service.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: CNY 158 for adults and CNY 79 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Cafe Marina
  • Kiyomori Japanese
  • Yue Chao Cantonese

Things to do

  • Bicycle rentals
  • Children's pool
  • Full-service spa
  • Gym
  • Hot tub
  • Outdoor pool
  • Playground
  • Sauna

Family friendly

  • Children's pool
  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • On a river
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 2 buildings
  • Ballroom
  • Banquet hall
  • Built in 2013

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 42-inch LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: noon
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CNY 300.0 per night
Free cribs are available on request at the property

Property payment types

  • American Express
  • Diners Club
  • Discover
  • JCB International
  • Mastercard
  • Visa

Important information

Optional extras

  • Fee for buffet breakfast: approximately CNY 158 for adults and CNY 79 for children
  • Airport shuttle fee: CNY 300 per vehicle (one-way)
  • Rollaway bed fee: CNY 300.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property class

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

Ramada Plaza Hotel Sanya
Ramada Plaza Sanya
Crowne Plaza Sanya City Center Hotel
Ramada Plaza Sanya Hainan
Crowne Plaza Sanya City Center
Crowne Plaza Sanya City Center Hainan

Crowne Plaza Sanya City Center by IHG Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 13 out of 38 reviews
Rating 8 - Good. 17 out of 38 reviews
Rating 6 - Okay. 5 out of 38 reviews
Rating 4 - Poor. 2 out of 38 reviews
Rating 2 - Terrible. 1 out of 38 reviews

8.6/10

Cleanliness

8.0/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
The staff were lovely and wanted to please. However, there were not too many people who could speak English. The Managers were very hospitable.
Stayed 3 nights in Sep 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

가성비 좋습니다.

연식이 있는 호텔이라 낡은 시설들이 좀 아쉽지만, 가격대비 위치 서비스 모두 좋습니다. 아침 뷔페 아주 괜찮아요.
Stayed 1 night in Aug 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

가성비 및 위치 좋습니다.

호텔 연식이 있어서 전체적으로 룸컨디션이 낡은 부분이 있지만... 위치도 좋고 가성비도 좋습니다. 직원들도 모두 친절합니다.
Stayed 2 nights in Aug 2019
Verified review

6/10 Okay

Liked: Cleanliness, room comfort

服務有待改進

我是訂非吸煙的休閒客房, 但安排了一間有煙味和沒有浴缸的房間給我, 要求換房才安排一間正常的房間.
Stayed 3 nights in Nov 2018
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb location, at the heart of the city with stunning views. transportation is readily available. taxi and bus is just in front of the hotel food outlets are within walking distance.
Stayed 4 nights in Oct 2018
Verified review

6/10 Okay

過橋便是第一市場，打的往鹿回頭公園及大東海都很便宜，非常方便。
Stayed 2 nights in Sep 2018
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

差劣之選

客房/酒店整潔度：差 服務質素：差 酒店設施：舊 酒店位置：差
Stayed 1 night in Aug 2018
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
服務很好，衛生乾淨，交通便利，值得在來
Verified review

4/10 Poor

Liked: Room comfort
Disliked: Staff & service, property conditions & facilities

硬件不錯，服務質素低

辦入住速度很慢，一開始又說找不到訂單，但另外一位同事一過來就找到，第一位看起來就像培訓不足。價錢來說就還可以，早餐不錯。最大問題是，我們在酒店門口下計程車，但忘記把東西從車尾箱拿出來，打算找大堂經理叫保安幫忙看監控，但竟然看錯事發時間，報了一個錯的車牌號給我們。最後需要多番交涉，我們打去交通局重新給新的車牌號，才能找司機取得部分物品。
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
環境不錯👍 中餐廳也好吃 魚頭包好食實惠 李兰罗宾服務周到 👍👍👍👍👍👍👍👍👍👍
Stayed 3 nights in Apr 2018
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities, room comfort
Nice hotel, but the front desk clerk should only service with IHG member only on IHG line. it's very long line on IHG line when check in or out, because they services anyone even not IHG member !!
Stayed 2 nights in Jan 2018
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sanya without the beach

Stayed here many times, good location, noisy neighborhood but that's Sanya. Recently changed from a Ramada hotel, service good, helpful staff and breakfast good but always busy. Will stay again.
Verified review

2/10 Terrible

Liked: Cleanliness
Disliked: Staff & service

terrible service...

服务非常差，首日房间点餐，等了一个小时才送来，次日房间要红酒杯，催促多次才送来，结果要了3个才送来两个。回答说“酒店只有两个了”。十分诧异这个酒店竟然找不到第三个红酒杯。。。以后不会来这里住了。服务差到一定地步。 terrible service...I waited one hour for a food service in room on the first day, and on the second day i ordered 3 wine glasses, which end up bringing only two. They said "they can not find the additional glass" Very impressive answer that the 4 star hotel can not have one more wine glass. I will not choose nor recommend this hotel to anybody else any more.
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

非常好的旅行

离市区近，感觉很好，房间又大，干净很好，服务态度也好，保安严密，设施完备，游泳池，健身房都有真的超级爽
Verified review

8/10 Good

Liked: Property conditions & facilities, room comfort

Good value for what you pay

This hotel is nicely situated, close to both nightlife and beaches, if you want to sample the traditional street food etc it too is just a short distance away, it is the second time I have stayed there. I had a couple of issues but after translation the staff resolved the issues immediately. Great value for money hotel
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

fairly good for a ramada plaza.

Checkin need much more time than I expected, but problem was solved by their manager eventually. This hotel is recently opened, so it's in great condition. Considering its price, this hotel is really worth stay! Overall I recommend this hotel.
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities, room comfort

Good location, but not that easy to get a taxi

Good location
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location

Good location in downtown, will definitely come back
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location, good hardware

Everything is fine but just not very professional reception staff
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location, nice staff

Very good total experiences. Just if the reception desk staff can work more effective, then that would be prefect
Verified review

6/10 Okay

Disliked: Property conditions & facilities

Noisest hotel I have ever stayed in

This hotel sits on the main road and drivers kept honking 24/7. Breakfast, which isn't included, costs 280 yuan per head, almost 50 dollars. Total ripoff.
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

環境

酒店位於市中心，比較嘈雜，但是酒店服務很好，可以考慮再入住！
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

好

好
Verified review

6/10 Okay

Liked: Cleanliness, property conditions & facilities, room comfort

Poor front desk service

I am waited more than 30 mins during check in and check out, every front desk staffs told me they are very busy - just wait and wait. I moved out to le parker hotel and they are much more productive - only 5-10 mins during check in and out. Eric
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

very pleasant trip in ramada sanya

i booked rooms for my parents. They said they were totally satisfied with the ramada sanya. i am happy to hear that