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Sheraton Santos Hotel

Property class: 4

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Photo gallery for Sheraton Santos Hotel

A modern indoor swimming pool with clear glass walls, metal railings, and a city view.
A spacious conference room with long tables, wooden floors, stone walls, and modern pendant lighting.
A hotel corridor with a pool on the right, wooden beams on the ceiling, and a bed with a canopy on the left.
A modern reception area with a marble reception desk, wooden shelving, and a seating area with a sofa and chairs.
An outdoor seating area with a blue sofa, two armchairs, and a small table. A tree and a building are in the background.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pool
  • Spa
  • Free WiFi
  • Air conditioning
The current price is $164
$160 nightly
$164 total
Total with taxes and fees
Sep 27 - Sep 28

Explore the area

View in a map
Alameda Armênio Mendes, n°70, Aparecida, Santos, SP, 11035-260
  • Place, Praiamar Shopping Mall
    ‪1 min walk‬
  • Place, Aparecida Beach
    ‪8 min walk‬
  • Place, Ponta da Praia Beach
    ‪8 min walk‬

Room options

View all photos for Classic Room, 1 King Bed

A modern hotel room with a large bed, wooden headboard, and a glass partition with geometric patterns.

Classic Room, 1 King Bed

9.4 out of 10
Exceptional
(68 reviews)
  • 409 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 2 Queen Beds

A hotel room with two beds, a desk, and a large window offering a city view.

Classic Room, 2 Queen Beds

9.6 out of 10
Exceptional
(75 reviews)
  • 409 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Queen Beds

View all photos for Executive Suite, 1 Bedroom

A bedroom with a large bed, a nightstand, a wooden wardrobe, and a bathroom visible through a window.

Executive Suite, 1 Bedroom

9.0 out of 10
Wonderful
(2 reviews)
  • 850 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

A modern living room with a glass dining table, comfortable seating, a flat-screen TV, and a large window with curtains.

Suite, 1 Bedroom

  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior
Novotel Santos Gonzaga
Gonzaga
  • Pool
  • Pet friendly
  • Free WiFi
  • Restaurant
4.2 out of 5, Very good, 1,000 reviews
$78 nightly
The price is $80
Oct 8 - Oct 9
Total with taxes and fees
Novotel Santos Gonzaga

About the neighborhood

Santos

With a stay at Sheraton Santos Hotel in Santos (Aparecida), you'll be a 4-minute drive from Santos Harbor and 9 minutes from Gonzaga Beach. .This family-friendly hotel is 4.9 mi (7.9 km) from Pitangueiras Beach and 0.1 mi (0.1 km) from Praiamar Shopping Mall.

What's nearby

  • Praiamar Shopping Mall - 1 min walk - 0.1 miles
  • Aparecida Beach - 8 min walk - 0.5 miles
  • Ponta da Praia Beach - 8 min walk - 0.5 miles
  • SESC Santos Conference Center - 8 min walk - 0.5 miles
  • Santos Harbor - 3 min drive - 1.1 miles

Getting around

  • Pinheiro Machado Station - 6 min drive
  • São Paulo (CGH-Congonhas) - 84 min drive

Restaurants

  • ‪Outback Steakhouse - ‬1 min walk
  • ‪O Lagar Restaurante - ‬1 min walk
  • ‪Kopenhagen - ‬5 min walk
  • ‪McDonald's - ‬1 min walk
  • ‪Sheraton Club - ‬1 min walk

About this property

Sheraton Santos Hotel

Sheraton Santos Hotel offers 212 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and bathrobes. LED televisions are featured in guestrooms. Bathrooms include showers, bidets, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
Make yourself at home in one of the 212 air-conditioned rooms featuring minibars and LED televisions. Complimentary wireless internet access is available to keep you connected. Private bathrooms with showers feature complimentary toiletries and bidets. Conveniences include phones, as well as desks and irons/ironing boards.
Take advantage of recreation opportunities including an indoor pool and a fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and an arcade/game room.
Satisfy your appetite for lunch or dinner at O Lagar Restaurant, a restaurant which specializes in international cuisine, or stay in and take advantage of the room service (during limited hours). Relax with your favorite drink at the bar/lounge or the poolside bar. Buffet breakfasts are served on weekdays from 6:00 AM to 10:30 AM and on weekends from 7:00 AM to 11:00 AM for a fee.
Featured amenities include a business center, express check-in, and dry cleaning/laundry services. Planning an event in Santos? This hotel has 11560 square feet (1074 square meters) of space consisting of conference space and 11 meeting rooms.
Buffet breakfasts are available for a surcharge on weekdays between 6:00 AM and 10:30 AM and on weekends between 7:00 AM and 11:00 AM.
O Lagar Restaurant - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Open daily.
Lobby Bar - Onsite lobby lounge. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Covered valet parking on site (BRL 55 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; BRL 65 per person
  • A bar/lounge
  • A poolside bar
  • A restaurant

Restaurants on site

  • Lobby Bar
  • O Lagar Restaurant

Things to do

  • Arcade/game room
  • Free children's club
  • Gym
  • Indoor pool
  • Playground

Family friendly

  • Arcade/game room
  • Children's games
  • Children's toys
  • Free children's club
  • Free supervised activities for children
  • In-room crib
  • Indoor pool
  • Playground
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages

Business services

  • 11 meeting rooms
  • 11,560 square feet of conference space
  • Business center
  • Computer station

Outdoors

  • Free pool cabanas
  • Garden
  • Pool loungers

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices in meeting rooms
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Ballroom
  • Banquet hall
  • Comprehensive food waste policy
  • Double-glazed windows
  • Smoking not allowed
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Waste recycling policy

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 55-inch LED TV

Food and drink

  • Limited room service
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches used
  • Iron/ironing board
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 AM
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for BRL 165.0 per day
Free cribs are available on request at the property

Property payment types

American ExpressDiners ClubMastercardVisa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: BRL 5.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately BRL 65 per person
  • Covered valet parking fee: BRL 55 per day
  • Rollaway bed fee: BRL 165.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher

We should mention

Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.
Pool access available from 8:00 AM to 8:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Sheraton Santos
Sheraton Santos Hotel Brazil
Sheraton Santos Hotel Hotel
Sheraton Santos Hotel Santos
Sheraton Santos Hotel Hotel Santos

Sheraton Santos Hotel Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 794 out of 1002 reviews
Rating 8 - Good. 154 out of 1002 reviews
Rating 6 - Okay. 35 out of 1002 reviews
Rating 4 - Poor. 10 out of 1002 reviews
Rating 2 - Terrible. 9 out of 1002 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

eileen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing breakfast, great staff, clean, overall great stay.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Leandro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best breakfast in town, this is our Third time there… always perfect
Stayed 7 nights in Mar 2026
Verified review

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel staff very friendly and helpful. Clean room , comfy bed, breakfast very good . Bar and restaurant nice.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an amazing visit
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The entire staff was wonderful.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Leandro

Liked: Cleanliness, amenities
Bom hotel
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Mauricio

Liked: Cleanliness, amenities, property conditions & facilities
Well located , amenities , elegance and high cleaning standards !
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

William

Liked: Cleanliness, amenities, property conditions & facilities
Excellent staff bent over backwards to help us with all parts of our stay
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Tari

Liked: Cleanliness, staff & service
Hospitality was great!
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Juliano

Liked: Cleanliness, property conditions & facilities
The best hotel in the planet
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Mehran

Liked: Cleanliness, amenities, property conditions & facilities
Everything was wonderful. Breakfast spread was amazing. Great place to stay before or after the cruise.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Joshua

Liked: Cleanliness, amenities, property conditions & facilities
Very clean and a convenient Hotel near the cruise port. Room service was great. The restaurant with the hotel was top notch and there is a mall right across the street. Wonderful stay and wonderful staff.
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was wonderful. Breakfast was delicious and varied. The supermarket and mall are across the street from the hotel, connected by a walkway. The staff was extremely helpful.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Alice Sofie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We stay at Sheraton Santos once a year, definitely will be coming back
Stayed 8 nights in Apr 2025
Verified review

10/10 Excellent

renata

Liked: Cleanliness, staff & service, property conditions & facilities
Execelente
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

keith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Alberto

Liked: Cleanliness, staff & service, amenities
Excelente!
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Ana Paula

Liked: Cleanliness, staff & service, amenities
Outstanding Staff
Stayed 4 nights in Dec 2025
Verified review

10/10 Excellent

Sandeep

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

I RECOMMEND THIS ONE

Nice lovely hotel. Good location and close to port if going on cruise from Santos
Stayed 1 night in Apr 2025
Verified review

10/10 Excellent

Ellen

Liked: Amenities, property conditions & facilities
Lovely spacious room, comfortable cosy bed, beautifully designed large bathroom, loved the walk in shower; great gym with all the equipment I needed, super clean, great service, yummy breakfast
Stayed 2 nights in May 2025
Verified review

10/10 Excellent

Wanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Did not eat there. Restaurant for dinner closed early.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Svetlana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location and staff are the main reason why we will come back. I can’t say for bough about the staff - so knowledgeable and helpful. All of them - front desk, restaurant/bar, maintenance, etc. absolutely all of them.
Stayed 4 nights in Nov 2025
Verified review

10/10 Excellent

Renata

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente!
Stayed 2 nights in Mar 2025
Verified review

10/10 Excellent

Fidaa

Liked: Cleanliness, amenities, property conditions & facilities
It was perfect
Stayed 4 nights in Feb 2025
Verified review

10/10 Excellent

Raphael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top
Stayed 1 night in Oct 2025