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Sheraton Santos Hotel

4.0 star property

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Photo gallery for Sheraton Santos Hotel

Indoor pool, open 8:00 AM to 8:00 PM, free cabanas, sun loungers
Lobby
Breakfast, lunch, dinner served; international cuisine
Minibar, desk, blackout drapes, soundproofing
Garden

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Spa
  • Bar
  • Parking available
  • Housekeeping
$183
$178 nightly
$183 total
Total with taxes and fees
Dec 15 - Dec 16

Explore the area

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Alameda Armênio Mendes, n°70, Aparecida, Santos, SP, 11035-260
  • Place, Praiamar Shopping Mall
    ‪1 min walk‬
  • Place, Aparecida Beach
    ‪6 min walk‬
  • Place, Ponta da Praia Beach
    ‪8 min walk‬

Room options

View all photos for Classic Room, 1 King Bed

Classic Room, 1 King Bed | Minibar, desk, blackout drapes, soundproofing

Classic Room, 1 King Bed

9.4 out of 10
Exceptional
(53 reviews)
  • 409 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 2 Queen Beds

Classic Room, 2 Queen Beds | Minibar, desk, blackout drapes, soundproofing

Classic Room, 2 Queen Beds

9.6 out of 10
Exceptional
(56 reviews)
  • 409 sq ft
  • Sleeps 3
  • 2 Queen Beds

View all photos for Executive Suite, 1 Bedroom

Executive Suite, 1 Bedroom | Bathroom | Shower, free toiletries, hair dryer, bathrobes

Executive Suite, 1 Bedroom

10.0 out of 10
Exceptional
(1 review)
  • 850 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Minibar, desk, blackout drapes, soundproofing

Suite, 1 Bedroom

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Santos

With a stay at Sheraton Santos Hotel in Santos (Aparecida), you'll be a 4-minute drive from Santos Harbor and 9 minutes from Gonzaga Beach. .This family-friendly hotel is 4.9 mi (7.9 km) from Pitangueiras Beach and 5.5 mi (8.8 km) from Enseada Beach.

What's nearby

  • Praiamar Shopping Mall - 1 min walk - 0.1 miles
  • Aparecida Beach - 6 min walk - 0.4 miles
  • Ponta da Praia Beach - 8 min walk - 0.5 miles
  • SESC Santos Conference Center - 8 min walk - 0.5 miles
  • Santos Harbor - 2 min drive - 1.1 miles

Getting around

  • Pinheiro Machado Station - 6 min drive

Restaurants

  • ‪Starbucks - ‬2 min walk
  • ‪Kopenhagen - ‬5 min walk
  • ‪Outback Steakhouse - ‬1 min walk
  • ‪Haru Temakeria e Sushi - ‬1 min walk
  • ‪Mafia Di Pasta - ‬1 min walk

About this property

Sheraton Santos Hotel

Family-friendly hotel with an indoor pool connected to a shopping center in Santos
Sheraton Santos Hotel offers 212 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and bathrobes. LED televisions are featured in guestrooms. Bathrooms include showers, bidets, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
Make yourself at home in one of the 212 air-conditioned rooms featuring minibars and LED televisions. Complimentary wireless internet access is available to keep you connected. Private bathrooms with showers feature complimentary toiletries and bidets. Conveniences include phones, as well as desks and irons/ironing boards.
Take advantage of recreation opportunities including an indoor pool and a fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and an arcade/game room.
Satisfy your appetite for lunch or dinner at O Lagar Restaurant, a restaurant which specializes in international cuisine, or stay in and take advantage of the room service (during limited hours). Relax with your favorite drink at the bar/lounge or the poolside bar. Buffet breakfasts are served on weekdays from 6:30 AM to 10:30 AM and on weekends from 7:00 AM to 11:00 AM for a fee.
Featured amenities include a business center, express check-in, and dry cleaning/laundry services. Planning an event in Santos? This hotel has 11560 square feet (1074 square meters) of space consisting of conference space and 11 meeting rooms.
Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:30 AM and on weekends between 7:00 AM and 11:00 AM.
O Lagar Restaurant - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Lobby Bar - Onsite lobby lounge. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Covered valet parking on site (BRL 50 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; BRL 65 per person
  • A bar/lounge
  • A poolside bar
  • A restaurant

Restaurants on site

  • Lobby Bar
  • O Lagar Restaurant

Things to do

  • Arcade/game room
  • Free children's club
  • Gym
  • Indoor pool
  • Playground

Family friendly

  • Arcade/game room
  • Children's games
  • Children's toys
  • Free children's club
  • Free supervised activities for children
  • In-room crib
  • Indoor pool
  • Playground
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages

Business services

  • 11 meeting rooms
  • 11,560 square feet of conference space
  • Business center
  • Computer station

Outdoors

  • Free pool cabanas
  • Garden
  • Pool loungers

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices in meeting rooms
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 55-inch LED TV

Food and drink

  • Limited room service
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 AM
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for BRL 165.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: BRL 5.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately BRL 65 per person
  • Covered valet parking fee: BRL 50 per day
  • Rollaway bed fee: BRL 165.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.
Pool access available from 8:00 AM to 8:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Sheraton Santos
Sheraton Santos Hotel Brazil
Sheraton Santos Hotel Hotel
Sheraton Santos Hotel Santos
Sheraton Santos Hotel Hotel Santos

Reviews

Sheraton Santos Hotel Reviews

9.4

Exceptional

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness
Rating 10 - Excellent. 787 out of 1005 reviews
Rating 8 - Good. 165 out of 1005 reviews
Rating 6 - Okay. 32 out of 1005 reviews
Rating 4 - Poor. 10 out of 1005 reviews
Rating 2 - Terrible. 11 out of 1005 reviews

Reviews

10/10 Excellent

Raquel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel próximo a Praia com quartos limpos e confortaveis . Excelente cafe da manha
Stayed 1 night in Sep 2025

10/10 Excellent

Brian

Stayed 3 nights in Sep 2025

10/10 Excellent

Sandeep

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

I RECOMMEND THIS ONE

Nice lovely hotel. Good location and close to port if going on cruise from Santos
Stayed 1 night in Apr 2025

10/10 Excellent

Oscar

Stayed 1 night in May 2025

10/10 Excellent

Ellen

Traveled with family
Liked: Amenities, property conditions & facilities
Lovely spacious room, comfortable cosy bed, beautifully designed large bathroom, loved the walk in shower; great gym with all the equipment I needed, super clean, great service, yummy breakfast
Stayed 2 nights in May 2025

10/10 Excellent

Alice Sofie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We stay at Sheraton Santos once a year, definitely will be coming back
Stayed 8 nights in Apr 2025

2/10 Terrible

Kristian

Disliked: Property conditions & facilities
Stayed 1 night in May 2025

2/10 Terrible

Daniel

Stayed 3 nights in Jun 2023

10/10 Excellent

Asim

Stayed 1 night in Apr 2025

8/10 Good

Piotr

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Vladyslav

Stayed 2 nights in Mar 2025

10/10 Excellent

Fidaa

Liked: Cleanliness, amenities, property conditions & facilities
It was perfect
Stayed 4 nights in Feb 2025

8/10 Good

Julio

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Definitely a good pick for before or after a cruise. The only reason I did not give it 5⭐️ is that they have no concierge so not much in terms of getting advice on what is going on in the area. Not everything that is happening is easy to find online. A concierge service would have been super helpful.
Stayed 3 nights in Dec 2024

8/10 Good

PEDRO MANSO

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Dec 2024

10/10 Excellent

Giane

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awesome

Amazing Staying, Organized, Clean, Breakfast Awesome, restaurant high end from food to service, Love it and surely I’ll come back and recommend to friends and family
Stayed 2 nights in Nov 2024

10/10 Excellent

riva

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

6/10 Okay

francisco, london

Business traveler, Traveled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
Asked for my room to be cleaned after two days. I usually try to safe the planet by only having my to cleaned every other two-three days after arrival. Had to talk to five people For the to To be cleaned and it was a disaster. They left the room terribly dirty. The floor was simply vile. Even the lady who is in charge of the team / rooms standard and Over and took pictures to show to the team what a disgusting job they had done. Simply unacceptable. I have stayed here several times before but this time may be my last. I had to clean the bathroom Floor myself. I am tired of spending so much money and the hotels and Expedia are the ones to benefit from it. Just not fair. You provide us with a service which we pay in return. You don’t give out money back so you? You simply expect us to putt up with this low standard of service while charming us thousands. Enough is enough. Stop apologising and do your job. Shame on you all

10/10 Excellent

francisco, london

Liked: Cleanliness, amenities, property conditions & facilities
Excellent hotel
Stayed 1 night in Oct 2024

8/10 Good

Garla Gaye

Stayed 2 nights in Sep 2024

10/10 Excellent

jorge

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good hotel location very nice
Stayed 1 night in Aug 2024

10/10 Excellent

Gary

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

First time @ the sheraton santos

Without a shadow of doubt the best hotel ive stayed in @ Santos Good size room , great wifi , good breakfast Virtually next door to the best shopping mall in Santos & Carrefour supermarkets All the staff spoke English which is a bonus for brasil 10 minute walk to the nearest beach Very quiet of an evening Overall a perfect stay
Stayed 2 nights in Jul 2024

8/10 Good

Erik

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and safe
Stayed 2 nights in Jun 2024

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

victor

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was friendly. The room was big and the city view was amazing. They served great food. The heated swimming pool was appreciated. All in all we had a great experience and we highly recommend this hotel
Stayed 3 nights in May 2024

10/10 Excellent

Dejan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024