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Santos Hotel

2.5 star property

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Photo gallery for Santos Hotel

Triple Room | Minibar, iron/ironing board, free WiFi
Interior
Restaurant
Balcony
Exterior

Reviews

7.8 out of 10
Good

Popular amenities

  • Breakfast included
  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
Praça Washington, 31, José Menino, Santos, SP, 11065-600
  • Place, Santos Municipal Orchid Garden
    ‪1 min walk‬
  • Place, José Menino Beach
    ‪6 min walk‬
  • Place, Gonzaga Beach
    ‪2 min drive‬
  • Airport, São Paulo (CGH-Congonhas)
    ‪70 min drive‬

Room options

View all photos for Room Economy

Minibar, iron/ironing board, free WiFi

Room Economy

  • 269 sq ft
  • Sleeps 2

View all photos for Quadruple Room

Minibar, iron/ironing board, free WiFi

Quadruple Room

  • 269 sq ft
  • Sleeps 4

View all photos for Standard Room

Standard Room | Minibar, iron/ironing board, free WiFi

Standard Room

8.0 out of 10
Very good
(1 review)
  • City view
  • 161 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Quadruple Room

Family Quadruple Room | Minibar, iron/ironing board, free WiFi

Family Quadruple Room

  • City view
  • 194 sq ft
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Quintuple Room

Shower, free toiletries, hair dryer, towels

Quintuple Room

  • City view
  • 237 sq ft
  • Sleeps 5
  • 1 Double Bed and 3 Twin Beds

View all photos for Triple Room Standard

Minibar, iron/ironing board, free WiFi

Triple Room Standard

  • 301 sq ft
  • Sleeps 3

View all photos for Family Room -5 guests- Standard

Minibar, iron/ironing board, free WiFi

Family Room -5 guests- Standard

  • 376 sq ft
  • Sleeps 6

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About the neighborhood

Santos

With a stay at Santos Hotel in Santos (Marapé), you'll be a 3-minute drive from Gonzaga Beach and 8 minutes from Santos Harbor. .This hotel is 7.8 mi (12.5 km) from Pitangueiras Beach and 8 mi (12.9 km) from Enseada Beach.

What's nearby

  • Santos Municipal Orchid Garden - 1 min walk - 0.1 miles
  • Beach Edge Gardens - 5 min walk - 0.3 miles
  • Itarare Beach - 6 min walk - 0.4 miles
  • José Menino Beach - 6 min walk - 0.4 miles
  • Gonzaga Beach - 2 min drive - 0.9 miles

Getting around

  • Nossa Senhora de Lourdes Station - 4 min walk
  • São Paulo (CGH-Congonhas) - 72 min drive

Restaurants

  • ‪Van Gogh Pizzaria e Restaurante - ‬8 min walk
  • ‪Pier 142 - ‬9 min walk
  • ‪Santa Rita II Pizzaria & Esfiharia - ‬8 min walk
  • ‪Jeronimo - ‬6 min walk
  • ‪Piratas bar - ‬9 min walk

About this property

Santos Hotel

Hotel with free breakfast, near Gonzaga Beach
Santos Hotel offers 20 air-conditioned accommodations with minibars and hair dryers. Cable television is provided.

Bathrooms include showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

Make yourself at home in one of the 20 air-conditioned rooms featuring minibars. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Housekeeping is provided daily, and irons/ironing boards can be requested.
Take in the views from a terrace and make use of amenities such as complimentary wireless internet access and a television in a common area.
A complimentary buffet breakfast is served daily from 7 AM to 10 AM.
Featured amenities include a 24-hour front desk and multilingual staff.
A complimentary buffet breakfast is served each morning between 7 AM and 10 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM

Things to do

  • TV in common areas

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • Terrace

Accessibility

  • No elevator

More

  • 1 building
  • 2 floors
  • Built in 1995

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 20-inch TV with cable channels

Food and drink

  • Minibar

More

  • Air conditioning
  • Iron/ironing board on request

Policies

Check-in

Check-in time starts at 2 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of BRL 35.00 per pet, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for BRL 120.00 per day
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: BRL 35.00 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: BRL 120.00 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher

We should mention

This property does not have elevators
Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.

Property is also known as

Santos Hotel
Santos Hotel Hotel
Santos Hotel Santos
Santos Hotel Hotel Santos

Santos Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 20 out of 47 reviews
Rating 8 - Good. 10 out of 47 reviews
Rating 6 - Okay. 11 out of 47 reviews
Rating 4 - Poor. 4 out of 47 reviews
Rating 2 - Terrible. 2 out of 47 reviews

8.4/10

Cleanliness

8.0/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

Reviews

8/10 Good

Peter

Stayed 1 night in Nov 2024

10/10 Excellent

Marcio

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A estadia e atendimento no Santos Hotel foi incriv

Stayed 2 nights in Apr 2025

4/10 Poor

Daniel

Disliked: Staff & service, property conditions & facilities, room comfort

Péssima estadia

O quarto está com marcas de mofo e infiltração nas paredes, exalando cheiro de mofo . Os colchões em péssimo estado . Não valeu pro preço que paguei, uma experiência bem desagradável. Café da manhã com poucas opções .Sempre viajo e nunca tive uma experiência igual a essa. Ficamos no quarto 3, não indico pra ninguém.
Stayed 2 nights in Mar 2025

10/10 Excellent

Lincoln

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muito boa e quarto otimo!
Stayed 1 night in Mar 2025

10/10 Excellent

Fatima

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ótima!

Ótima estadia! Quarto confortável, ar condicionado, frigobar, banheiro limpo. Só tenho a agradecer pela hospitalidade e simpatia de todos.
Stayed 2 nights in Feb 2025

10/10 Excellent

Aline

Stayed 2 nights in Jan 2025

10/10 Excellent

MAURO LUCIO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Otimo custo beneficio

O Hotel e simples mais td muito limpo e os funcionarios bem cordiais com destaque para o funcionario Sadoc Ferreira que fica a noite e estava sempre a disposicao para nos atender.
Stayed 1 night in Dec 2024

4/10 Poor

Dayana Cristina

Disliked: Property conditions & facilities, room comfort
Parte da manutenção muito ruim. Chuveiro pouca água Agua do sanitário pouquíssima Tomada da televisão nao funciona Cafe muito simples Colchão muito simples
Stayed 1 night in Dec 2024

10/10 Excellent

Laio

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Confortável estadia

Funcionários atenciosos, bom café da manhã, a TV era só canais abertos, mas nosso objetivo era a praia, então foi tudo certo.
Stayed 1 night in Oct 2024

2/10 Terrible

Aryel

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in May 2024

8/10 Good

Marcio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2022

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bom

Bom atendimento, café básico, quarto precisa de manutenção.
Stayed 1 night in Jan 2022

10/10 Excellent

LUIZ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2022

10/10 Excellent

Maria Helena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021

10/10 Excellent

Éric

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2021

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2020

8/10 Good

João Emerson

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2020

6/10 Okay

Verified traveler

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort

Quarto com luminosidade ao dormir

Tinha uma janela no quarto que dava para a luz do corredor. A noite ficava impossível de dormir por conta da luminosidade. Pedimos que arrumassem isso, e não foi feito. Local com pouco conforto. A internet não funcionava, e a recepcionista se quer sabia informar o ramal da recepção.
Stayed 2 nights in Sep 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2020

6/10 Okay

Larissa

Necessita melhorias

A recepcionista era um pouco confusa, e só encontrou a reserva que fizemos pelo hotéis.com com a nossa ajuda. Ficamos no térreo e durante a madrugada ouvimos alguém conversando com a recepcionista e também batidas fortes no portão de metal. Pela manhã o barulho foi de conversar das pessoas que preparavam o café da manhã. Seria interessante colocar uma porta com isolamento acústico na entrada para os quartos do térreo. No mais, limpeza e localização ok. Bom custo benefício!
Stayed 1 night in Jul 2020

6/10 Okay

Fabíola

Disliked: Cleanliness, property conditions & facilities
Boa hospedagem, mas não senti muita segurança no entorno.
Stayed 1 night in Mar 2020

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ambiente agradável, funcionários muito atenciosos e prestativos. O banheiro eh bom, mas a tabua estava rachada e nao havia prateleira onde colocar shampoo e sabonete, pois a mesma tb estava quebrada. De resto nao ha reclamacoes.
Stayed 1 night in Jan 2020

8/10 Good

Daniela Cardoso da Concei

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

8/10 Good

Ethel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019

10/10 Excellent

Onofre Lucena de Oliveir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Otima

Pesquisei na Internet um hotel nessa localização perto do orquidario e gostei muito do atendimento, do Café e das pessoas que me atenderam. Parabens
Stayed 1 night in Jul 2019